USA-Based. Family-Owned. Maker-Focused.
USA-Based. Family-Owned. Maker-Focused.
Skip to content

FSL Muse MOPA PRO Fiber Galvo Laser

By Full Spectrum Laser

$23,995.00

✅ Buy Now, Pay Later - Flexible Financing

✅ $2,000+ In Bonuses With Every Machine

✅ Local USA-Based Support

✅ 30-Day No Stress Returns

✅ Free USA Shipping to Lower 48*

✅ Need Expert Advice? Call Us: 833-962-5377

Power

Notify me when back in stock

Shipping Insurance ($89)

Ordering > $1,000? Get peace of mind and protect your products from damage or loss during shipping.

Why Buy From Us? $2,000+ in BONUSES:

Partnership Benefits | Creative Fabrica, JDS Industries, JPPlus and more!

FREE Personal LaserGuide AI Chatbot | Your 24/7 Laser Engraving Assistant

FREE Mastering ETSY in 2024 Video Course + Your Golden Upsell | 26 Guided Videos

FREE 10,000+ Laser Cut Design Files | SVG DXF Mega Bundle

FREE 2,500+ Premium Font Bundle | Commercial Use

30-Day No Stress Returns
Buy Now Pay Later
Free USA Shipping*
Call Us: +1 833-962-5377
Description

Unlock the Speed and Color Marking Power of Fiber with the FSL Muse MOPA PRO Galvo Laser

100x faster than a gantry CO2 laser, with the ability to create multi-color markings, deep engravings, and high-contrast results on metals and plastics. The FSL Muse MOPA PRO Fiber Galvo Laser is one of the most versatile desktop fiber lasers available on the market. 

FSL Muse MOPA PRO Fiber Galvo Laser Metrics 2

Compatible Materials:

Compatible Laser Engraving Materials Metal

Metal

Compatible Laser Engraving Materials Plastics

Plastics

Compatible Laser Engraving Materials Stone

Stone

Compatible Laser Engraving Materials Leather

Leather

Compatible Laser Engraving Materials Rubber

Rubber

 

The FSL Muse MOPA PRO redefines fiber laser engraving with impressive processing speeds up to 5,000mm/sec and the ability to fine-tune pulse widths for different effects. Produce vibrant multi-color markings on stainless steel, crisp black marks on plastics, and deep engravings in metals — all from one machine. Powered by advanced MOPA fiber technology, it delivers performance and flexibility beyond standard fiber systems, ensuring professional results every time.

Unlike fixed-pulse fiber lasers, the MOPA PRO allows you to control the pulse duration, unlocking the ability to mark a broader range of materials and achieve unique finishes. From serial numbers and barcodes to decorative engravings and logos, the Muse MOPA PRO is the ultimate solution for both industrial and creative applications.

The solid-state fiber source requires no water cooling, has no consumable parts, and boasts an estimated lifetime of over 100,000 hours. Paired with closed-loop galvo scanners with encoder feedback, the Muse MOPA PRO ensures perfect results at ultra-high speeds without belts, gears, or pulleys.

This groundbreaking technology empowers users to expand into materials and effects beyond standard fiber lasers, from color metal engraving to high-contrast plastics, anodized aluminum, titanium, and more.

Don’t have internet in your shop? The built-in RetinaEngrave software provides robust design tools and advanced laser control with or without an internet connection.

100x Faster. Multi-Color Capable.

Unlock unprecedented speed and versatility with the FSL Muse MOPA PRO Fiber Galvo Laser. Powered by a variable-pulse fiber source, enjoy spot-on precision with the ability to create effects that standard fibers can’t achieve — including vivid color markings on stainless steel and deep engravings on metal.

Utilizing fast-rotating stationary mirrors, the Muse MOPA PRO achieves engraving speeds up to 5,000mm/sec — as much as 100x faster than conventional gantry lasers — delivering unmatched productivity.

But the innovation doesn’t stop there. Integrated Intel RealSense 3D scanning, a 7" LCD touchscreen, and RetinaEngrave v3.0 software empower you with seamless control and design flexibility. Whether you’re producing identification markings or launching a creative business, the Muse MOPA PRO sets the standard for fiber laser excellence.

3D Scan-Mark with Motorized Autofocus

The FSL Muse MOPA PRO Fiber Galvo Laser utilizes Intel’s 3D RealSense camera to accurately map millions of 3D data points to create a digital workspace. This allows multiple objects with varying heights to be engraved — all in one job simultaneously.

The standard 3D Camera uses stereo vision combined with a laser dot projector to generate a height map. Also available is a Time of Flight (ToF) 3D Camera upgrade, which measures the speed of light at millions of points. ToF cameras excel at resolving reflective and transparent objects that are difficult for dot-projector systems.

Using 3D height data, objects outside a normal marking field of view are split and marked with the synchronized Z motor.

Mark Almost ANY Material

Unlike limited CO₂ or standard fiber lasers, the FSL Muse MOPA PRO is engineered to produce high-contrast and colorful markings across an extensive range of materials. It excels at engraving metals such as stainless steel, aluminum, titanium, copper, and brass, allowing for both deep engravings and vibrant multi-color effects. The advanced MOPA fiber technology also makes it possible to achieve crisp black, white, and colored markings on a wide variety of plastics with exceptional detail and precision.

The Muse MOPA PRO also handles specialty surfaces with ease, marking anodized aluminum and powder-coated metals without damaging their protective finishes. Beyond industrial materials, it can be used to mark paper, wood, and ceramics with clean, unique finishes — giving professionals and creators the versatility to work across multiple industries and applications.

Cutting: The Muse MOPA PRO can perform fine micromachining cuts through thin materials such as up to 3mm aluminum, 3mm steel, and 6mm wood (10W+ recommended for metals). Cuts are precise with minimal splatter or recast.

FSL Muse MOPA PRO Fiber Galvo Laser


Key Features of the FSL Muse MOPA PRO Fiber Galvo Laser include:

  • MOPA Fiber Laser Source: Adjustable pulse width for color marking, high contrast, or deep engraving.
  • Ultra High Speed: Engraving speeds up to 5,000mm/sec.
  • Multi-Color Metal Marking: Black, red, green, white, and more on stainless steel.
  • 3D Marking Capability: Full 3D engraving on curved surfaces with STL/OBJ file compatibility.
  • Swivel Enclosure: Helmet-style lid allows full access from 3 sides for oversized items.
  • Rotary Compatibility: Optional Synchro Rotary Attachment for seamless cylindrical engraving.
  • Browser-Based RetinaEngrave v3.0: Windows, Mac, and Linux compatible with material presets.
  • 3D Camera Autofocus: Motorized autofocus with 3D imaging for precise design placement.
  • 7" LCD Touchscreen: Local control for ease of use.
  • Industrial Reliability: Solid-state fiber source rated for 100,000+ hours.
  • Power Options: Available in 20W, 30W, and higher custom configurations.
  • Support & Warranty: U.S.-based support, 1-year warranty with optional 2-year extension.
  • TECHNICAL SUPPORT - via phone and email.
  • 1 YEAR WARRANTY 

What's Included:

  • Power Supply Tower
  • MOPA Fiber Laser Source
  • Intel Real-Sense 3D Camera
  • 7 Inch Touch Screen
  • Optics
  • Z Stage


Compare With Other FSL Laser Engravers:

Features FSL Muse Economy Fiber FSL Muse MOPA Fiber Galvo FSL Muse UV Galvo FSL Muse MOPA PRO Fiber Galvo Laser
Laser Type Fiber (1064nm) Fiber (1064nm) UV (355nm) Fiber (1064nm)
Laser Power 20W / 50W 20W / 60W  5W / 10W / 15W / 20W 100W / 200W
Work Area 4" X 4" up to 12" X 12" (depending on lens and power) 4" X 4" up to 12" X 12" (depending on lens and power) 4" X 4" up to 12" X 12" (depending on lens and power) 4" X 4" up to 12" X 12" (depending on lens and power)
Auto Focus
3D Camera
Z Height 16.2" 16.2" 16.2" 16.2"
Optional Rotary
Product Link Shop Now! Shop Now! Shop Now! Shop Now!
Specifications


Hardware
Weight & Dimensions Engraving Area: 4" x 4" up to 12" x 12"
Machine Dimensions: 36" x 18" x 31"
Weight: 150 lbs
Z-Table Range: 16.2" (412mm)
Laser  
Laser Classification: Class 4
Laser Type: Pulsed Fiber Laser
Laser Power: 100W, 200W
Focus Lens Included: 160mm
Power Power Supply: AC 110V native (220V option available)
Gross Power: < 1000W
System Operation Modes: Precision Raster, Vector, or Combination
Motion Control: X+Y= Galvanometer Z= Stepper Motor

 

Software
Software
RetinaEngrave v3.0
Compatibility Windows, Mac & Linux
Browser Compatibility Google Chrome (recommended), Safari, Firefox, Edge
File Import Options JPG, PNG, BMP, TIFF, SVG, DXF, DWG
Wireless Compatibility 802.11n

 

Warranty & Manuals

Warranty Details:

  • FSL Muse MOPA PRO Fiber Galvo Laser comes with a 1-year warranty on the laser engraving machine (excluding consumables / shipping)
  • Full Spectrum Laser offers an optional 2-year extended warranty available for $750
  • 100% money back guarantee (minus shipping and handling costs) if you return your unit in like-new condition within 30 days of the ship date.
  • Dedicated, local US-based support for quick answers to questions

FSL Muse MOPA PRO Fiber Galvo Laser Product Manuals:

Click the links below to download product manuals for the FSL Muse MOPA PRO Fiber Galvo Laser.

FSL Muse MOPA PRO Fiber Galvo Laser Product Manual Downloads: 

FSL Muse MOPA PRO Fiber Galvo Laser Product Manual Download
FSL Muse MOPA PRO Fiber Galvo Laser Manual PDF

 

Shipping

We offer FREE Shipping* throughout the 48 contiguous United States! Yes, no hidden costs at checkout! 

*This is with the exception of the following brands of products at the moment, on which we DO have to charge shipping: 

  • OneLaser X Series Laser Engravers
  • OneLaser Hydra Series Laser Engravers
  • PiBurn Laser Rotary Accessories
  • Filtrabox Fume Extractors and Replacement Filters
  • BOFA Fume Extractors and Replacement Filters
  • Maxce IndexX Laser Marking Production Table

Summary

  • Order cutoff: 5pm PST
  • Order handling: 1-3 days
  • Order transit: 3-7 days
  • Free shipping to the contiguous United States

Order Confirmation & Dispatch
As soon as you place an order with us you'll receive an order confirmation email, and we'll get working to have your order dispatched as soon as we can.

Typically, we'll dispatch your order within 1 business day, however this can vary depending on the product and our warehouses, so please allow up to 3 business days.

Once your order has dispatched from our warehouse, you'll receive shipping confirmation within 24 hours of your order leaving our warehouse.

General Delivery Timeframes
Delivery timeframes will vary dependent on your location and the items you've ordered.

In general, these are the delivery timeframes you can expect:

  • 1-7 Business Days - Delivery within the contiguous United States 

The above is intended to be used as a guide, and may not apply in all cases. Some products may have specific 'Delivery Timeframe' information, which can be found on its own tab, or on the main 'Description' tab of the product.

Home Delivery (Bulky Items)

  • This service is generally for products over 40kg in weight, as it is a requirement for these products to be palletised for delivery.
  • This service utilises power tailgates with two-man crews or crane trucks when required and this is included in the quoted price.
  • The receiver will be contacted prior to delivery to arrange a suitable delivery date and time. Deliveries are scheduled for either an AM or PM slot on any given day.
  • Delivery is to front car port, driveway, doorstep or wherever practical depending upon site access. Drivers are not permitted to move item(s) within the residence or around the property due to OHS reasons.
  • This service assumes reasonable and safe access to the site is available. Overhanging trees, steep driveways, unsealed driveways, narrow driveways or streets or an unforeseen obstruction may deem the delivery unavailable.
  • If your delivery address is in a regional or remote location, we recommend shipping to the nearest depot as the most affordable option.

Other Terms & Conditions

If you happen to miss the delivery, you will be required to pick up your item(s) from the freight company's depot. Re-delivery can be arranged to your home, however this will incur extra costs.

We can't advise on the exact time and day the delivery will occur as this is not within our control, however you will be emailed the tracking details where you will be able to contact the freight company for more accurate timeframes.

It is your responsibility to advise us if:

  • someone will be available to sign for delivery.
  • there's somewhere safe the item can be left if no one will be home.
  • if the address is a business address, as we will require the business hours of the business and name of the building.
  • you notice any damage. If so, you should make note of it when signing for delivery or do not agree to accept the delivery. If you do accept delivery you are required to immediately take photos using your smart phone or camera of the damaged packaging or products inside the packaging. If your item(s) do arrived damaged please send photos to support@themakerschest.com, then visit our returns page and lodge your return claim online.
Why Buy From Us

We get it. You've got a lot of choice when it comes to online retailers. Here's why we think you should shop with us at The Maker's Chest.

You get valuable bonuses with every purchase of a laser engraving machine that will add value to your entire business.

We offer a Lowest Price Guarantee. What does that mean? It means you are getting the lowest prices! If you find a lower price, call us!

✅ We offer FREE shipping* to the 48 contiguous United States and we've got a 30-day No Stress Returns Policy. We know that sometimes we change our minds, so our policy takes the stress out of your purchase.

We offer local, US-based support that is available to guide you through your purchasing decisions. And we don't forget about you after that either! 

We're a family owned, small business. Our business is a reflection of ourselves, driven by strong values and a desire to do good for others.

We provide round the clock customer support. Even if we're not manning the phones late at night, you can reach out to us via email or chat on the website. Our official business hours are Monday - Friday, 9am - 5pm, but outside of these hours we're still here, and we'll get back to you as soon as we can!

Remember, we're always here to help, so give us a call on +1 833-962-5377, email us at support@themakerschest.com, or chat with us using the chat bubble in the bottom right corner of your screen.

Trusted by Businesses, Cities, Colleges & Schools

University of Wisconsin Madison Laser Cutter Customer
Brandeis University logo
MiraCosta College logo with blue, green, and gray design elements.
Carrollton Public Library logo with a colorful circular design on a white background
Minnesota national guard
City of Pembroke Pines Laser Cutter Customer
Howmet Aerospace logo with a blue and black design on a white background
Shadow Systems laser customer
Genuity logo with a teal and gray design on a white background
Bravehawk Forge logo with an eagle holding a sword on a white background
Frostwork Laser Engraving Customer
Yakima Training Centre Firing Department logo
Santa Paula High School
Liquid error (layout/theme line 427): Could not find asset snippets/uploadery.liquid
Description

Unlock the Speed and Color Marking Power of Fiber with the FSL Muse MOPA PRO Galvo Laser

100x faster than a gantry CO2 laser, with the ability to create multi-color markings, deep engravings, and high-contrast results on metals and plastics. The FSL Muse MOPA PRO Fiber Galvo Laser is one of the most versatile desktop fiber lasers available on the market. 

FSL Muse MOPA PRO Fiber Galvo Laser Metrics 2

Compatible Materials:

Compatible Laser Engraving Materials Metal

Metal

Compatible Laser Engraving Materials Plastics

Plastics

Compatible Laser Engraving Materials Stone

Stone

Compatible Laser Engraving Materials Leather

Leather

Compatible Laser Engraving Materials Rubber

Rubber

 

The FSL Muse MOPA PRO redefines fiber laser engraving with impressive processing speeds up to 5,000mm/sec and the ability to fine-tune pulse widths for different effects. Produce vibrant multi-color markings on stainless steel, crisp black marks on plastics, and deep engravings in metals — all from one machine. Powered by advanced MOPA fiber technology, it delivers performance and flexibility beyond standard fiber systems, ensuring professional results every time.

Unlike fixed-pulse fiber lasers, the MOPA PRO allows you to control the pulse duration, unlocking the ability to mark a broader range of materials and achieve unique finishes. From serial numbers and barcodes to decorative engravings and logos, the Muse MOPA PRO is the ultimate solution for both industrial and creative applications.

The solid-state fiber source requires no water cooling, has no consumable parts, and boasts an estimated lifetime of over 100,000 hours. Paired with closed-loop galvo scanners with encoder feedback, the Muse MOPA PRO ensures perfect results at ultra-high speeds without belts, gears, or pulleys.

This groundbreaking technology empowers users to expand into materials and effects beyond standard fiber lasers, from color metal engraving to high-contrast plastics, anodized aluminum, titanium, and more.

Don’t have internet in your shop? The built-in RetinaEngrave software provides robust design tools and advanced laser control with or without an internet connection.

100x Faster. Multi-Color Capable.

Unlock unprecedented speed and versatility with the FSL Muse MOPA PRO Fiber Galvo Laser. Powered by a variable-pulse fiber source, enjoy spot-on precision with the ability to create effects that standard fibers can’t achieve — including vivid color markings on stainless steel and deep engravings on metal.

Utilizing fast-rotating stationary mirrors, the Muse MOPA PRO achieves engraving speeds up to 5,000mm/sec — as much as 100x faster than conventional gantry lasers — delivering unmatched productivity.

But the innovation doesn’t stop there. Integrated Intel RealSense 3D scanning, a 7" LCD touchscreen, and RetinaEngrave v3.0 software empower you with seamless control and design flexibility. Whether you’re producing identification markings or launching a creative business, the Muse MOPA PRO sets the standard for fiber laser excellence.

3D Scan-Mark with Motorized Autofocus

The FSL Muse MOPA PRO Fiber Galvo Laser utilizes Intel’s 3D RealSense camera to accurately map millions of 3D data points to create a digital workspace. This allows multiple objects with varying heights to be engraved — all in one job simultaneously.

The standard 3D Camera uses stereo vision combined with a laser dot projector to generate a height map. Also available is a Time of Flight (ToF) 3D Camera upgrade, which measures the speed of light at millions of points. ToF cameras excel at resolving reflective and transparent objects that are difficult for dot-projector systems.

Using 3D height data, objects outside a normal marking field of view are split and marked with the synchronized Z motor.

Mark Almost ANY Material

Unlike limited CO₂ or standard fiber lasers, the FSL Muse MOPA PRO is engineered to produce high-contrast and colorful markings across an extensive range of materials. It excels at engraving metals such as stainless steel, aluminum, titanium, copper, and brass, allowing for both deep engravings and vibrant multi-color effects. The advanced MOPA fiber technology also makes it possible to achieve crisp black, white, and colored markings on a wide variety of plastics with exceptional detail and precision.

The Muse MOPA PRO also handles specialty surfaces with ease, marking anodized aluminum and powder-coated metals without damaging their protective finishes. Beyond industrial materials, it can be used to mark paper, wood, and ceramics with clean, unique finishes — giving professionals and creators the versatility to work across multiple industries and applications.

Cutting: The Muse MOPA PRO can perform fine micromachining cuts through thin materials such as up to 3mm aluminum, 3mm steel, and 6mm wood (10W+ recommended for metals). Cuts are precise with minimal splatter or recast.

FSL Muse MOPA PRO Fiber Galvo Laser


Key Features of the FSL Muse MOPA PRO Fiber Galvo Laser include:

  • MOPA Fiber Laser Source: Adjustable pulse width for color marking, high contrast, or deep engraving.
  • Ultra High Speed: Engraving speeds up to 5,000mm/sec.
  • Multi-Color Metal Marking: Black, red, green, white, and more on stainless steel.
  • 3D Marking Capability: Full 3D engraving on curved surfaces with STL/OBJ file compatibility.
  • Swivel Enclosure: Helmet-style lid allows full access from 3 sides for oversized items.
  • Rotary Compatibility: Optional Synchro Rotary Attachment for seamless cylindrical engraving.
  • Browser-Based RetinaEngrave v3.0: Windows, Mac, and Linux compatible with material presets.
  • 3D Camera Autofocus: Motorized autofocus with 3D imaging for precise design placement.
  • 7" LCD Touchscreen: Local control for ease of use.
  • Industrial Reliability: Solid-state fiber source rated for 100,000+ hours.
  • Power Options: Available in 20W, 30W, and higher custom configurations.
  • Support & Warranty: U.S.-based support, 1-year warranty with optional 2-year extension.
  • TECHNICAL SUPPORT - via phone and email.
  • 1 YEAR WARRANTY 

What's Included:

  • Power Supply Tower
  • MOPA Fiber Laser Source
  • Intel Real-Sense 3D Camera
  • 7 Inch Touch Screen
  • Optics
  • Z Stage


Compare With Other FSL Laser Engravers:

Features FSL Muse Economy Fiber FSL Muse MOPA Fiber Galvo FSL Muse UV Galvo FSL Muse MOPA PRO Fiber Galvo Laser
Laser Type Fiber (1064nm) Fiber (1064nm) UV (355nm) Fiber (1064nm)
Laser Power 20W / 50W 20W / 60W  5W / 10W / 15W / 20W 100W / 200W
Work Area 4" X 4" up to 12" X 12" (depending on lens and power) 4" X 4" up to 12" X 12" (depending on lens and power) 4" X 4" up to 12" X 12" (depending on lens and power) 4" X 4" up to 12" X 12" (depending on lens and power)
Auto Focus
3D Camera
Z Height 16.2" 16.2" 16.2" 16.2"
Optional Rotary
Product Link Shop Now! Shop Now! Shop Now! Shop Now!
Specifications


Hardware
Weight & Dimensions Engraving Area: 4" x 4" up to 12" x 12"
Machine Dimensions: 36" x 18" x 31"
Weight: 150 lbs
Z-Table Range: 16.2" (412mm)
Laser  
Laser Classification: Class 4
Laser Type: Pulsed Fiber Laser
Laser Power: 100W, 200W
Focus Lens Included: 160mm
Power Power Supply: AC 110V native (220V option available)
Gross Power: < 1000W
System Operation Modes: Precision Raster, Vector, or Combination
Motion Control: X+Y= Galvanometer Z= Stepper Motor

 

Software
Software
RetinaEngrave v3.0
Compatibility Windows, Mac & Linux
Browser Compatibility Google Chrome (recommended), Safari, Firefox, Edge
File Import Options JPG, PNG, BMP, TIFF, SVG, DXF, DWG
Wireless Compatibility 802.11n

 

Warranty & Manuals

Warranty Details:

  • FSL Muse MOPA PRO Fiber Galvo Laser comes with a 1-year warranty on the laser engraving machine (excluding consumables / shipping)
  • Full Spectrum Laser offers an optional 2-year extended warranty available for $750
  • 100% money back guarantee (minus shipping and handling costs) if you return your unit in like-new condition within 30 days of the ship date.
  • Dedicated, local US-based support for quick answers to questions

FSL Muse MOPA PRO Fiber Galvo Laser Product Manuals:

Click the links below to download product manuals for the FSL Muse MOPA PRO Fiber Galvo Laser.

FSL Muse MOPA PRO Fiber Galvo Laser Product Manual Downloads: 

FSL Muse MOPA PRO Fiber Galvo Laser Product Manual Download
FSL Muse MOPA PRO Fiber Galvo Laser Manual PDF

 

Shipping

We offer FREE Shipping* throughout the 48 contiguous United States! Yes, no hidden costs at checkout! 

*This is with the exception of the following brands of products at the moment, on which we DO have to charge shipping: 

  • OneLaser X Series Laser Engravers
  • OneLaser Hydra Series Laser Engravers
  • PiBurn Laser Rotary Accessories
  • Filtrabox Fume Extractors and Replacement Filters
  • BOFA Fume Extractors and Replacement Filters
  • Maxce IndexX Laser Marking Production Table

Summary

  • Order cutoff: 5pm PST
  • Order handling: 1-3 days
  • Order transit: 3-7 days
  • Free shipping to the contiguous United States

Order Confirmation & Dispatch
As soon as you place an order with us you'll receive an order confirmation email, and we'll get working to have your order dispatched as soon as we can.

Typically, we'll dispatch your order within 1 business day, however this can vary depending on the product and our warehouses, so please allow up to 3 business days.

Once your order has dispatched from our warehouse, you'll receive shipping confirmation within 24 hours of your order leaving our warehouse.

General Delivery Timeframes
Delivery timeframes will vary dependent on your location and the items you've ordered.

In general, these are the delivery timeframes you can expect:

  • 1-7 Business Days - Delivery within the contiguous United States 

The above is intended to be used as a guide, and may not apply in all cases. Some products may have specific 'Delivery Timeframe' information, which can be found on its own tab, or on the main 'Description' tab of the product.

Home Delivery (Bulky Items)

  • This service is generally for products over 40kg in weight, as it is a requirement for these products to be palletised for delivery.
  • This service utilises power tailgates with two-man crews or crane trucks when required and this is included in the quoted price.
  • The receiver will be contacted prior to delivery to arrange a suitable delivery date and time. Deliveries are scheduled for either an AM or PM slot on any given day.
  • Delivery is to front car port, driveway, doorstep or wherever practical depending upon site access. Drivers are not permitted to move item(s) within the residence or around the property due to OHS reasons.
  • This service assumes reasonable and safe access to the site is available. Overhanging trees, steep driveways, unsealed driveways, narrow driveways or streets or an unforeseen obstruction may deem the delivery unavailable.
  • If your delivery address is in a regional or remote location, we recommend shipping to the nearest depot as the most affordable option.

Other Terms & Conditions

If you happen to miss the delivery, you will be required to pick up your item(s) from the freight company's depot. Re-delivery can be arranged to your home, however this will incur extra costs.

We can't advise on the exact time and day the delivery will occur as this is not within our control, however you will be emailed the tracking details where you will be able to contact the freight company for more accurate timeframes.

It is your responsibility to advise us if:

  • someone will be available to sign for delivery.
  • there's somewhere safe the item can be left if no one will be home.
  • if the address is a business address, as we will require the business hours of the business and name of the building.
  • you notice any damage. If so, you should make note of it when signing for delivery or do not agree to accept the delivery. If you do accept delivery you are required to immediately take photos using your smart phone or camera of the damaged packaging or products inside the packaging. If your item(s) do arrived damaged please send photos to support@themakerschest.com, then visit our returns page and lodge your return claim online.
Why Buy From Us

We get it. You've got a lot of choice when it comes to online retailers. Here's why we think you should shop with us at The Maker's Chest.

You get valuable bonuses with every purchase of a laser engraving machine that will add value to your entire business.

We offer a Lowest Price Guarantee. What does that mean? It means you are getting the lowest prices! If you find a lower price, call us!

✅ We offer FREE shipping* to the 48 contiguous United States and we've got a 30-day No Stress Returns Policy. We know that sometimes we change our minds, so our policy takes the stress out of your purchase.

We offer local, US-based support that is available to guide you through your purchasing decisions. And we don't forget about you after that either! 

We're a family owned, small business. Our business is a reflection of ourselves, driven by strong values and a desire to do good for others.

We provide round the clock customer support. Even if we're not manning the phones late at night, you can reach out to us via email or chat on the website. Our official business hours are Monday - Friday, 9am - 5pm, but outside of these hours we're still here, and we'll get back to you as soon as we can!

Remember, we're always here to help, so give us a call on +1 833-962-5377, email us at support@themakerschest.com, or chat with us using the chat bubble in the bottom right corner of your screen.