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Xlaserlab X1 Pro 700W Laser Welder, Cleaner & Cutter

By Xlaserlab

Save $400.00
Original Price $3,999.99
Current Price $3,599.99
Price Match Specialist

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🚚 Ships In:
2–4 Business Days
📦 Delivers In:
Estimated 1–2 Weeks
(Oct 06 – Oct 15)
Bundle Type
1 Year Warranty 75-Day Returns USA Support

Notify me when back in stock

Why Buy From Us
75-Day Returns – buy with confidence.
Buy with total confidence with our industry leading returns policy.
Buy Now, Pay Later – flexible financing.
Enjoy flexible maker financing options with Shop Pay, Klarna or AmericanBank Equipment Finance.
Local USA-based support from makers.
Get dual support from our USA-based team and also directly from our suppliers.
Need expert advice? Call 833-962-5377.
Speak to real makers, right here in the USA.
Extended 75-Day Returns
Buy Now Pay Later
Call Us: +1 833-962-5377
Description

Buy the Xlaserlab X1 Pro 700W Laser Welder, Cleaner & Cutter

A portable, air-cooled 3-in-1 fiber laser system for welding, light cutting and surface cleaning—available with a Single Wire or Dual Wire feeder.

Purchase details at a glance

  • Single Wire Bundle: $3,599.99
  • Dual Wire Bundle: $4,299.99
  • Current availability: Both configurations are in stock; select a bundle above for its live purchase status.
  • Financing: Klarna and Shop Pay Installments may be available at checkout, subject to approval.
  • Returns: The Maker's Chest 75-day extended return window. Functional returns require the buyer to arrange and pay return shipping; verified DOA units qualify for a full refund with return shipping covered.
  • Support: Pre-purchase guidance, onboarding help and coordinated support from The Maker's Chest and Xlaserlab.

Need delivery by a specific date? Contact us before ordering and we will confirm the current warehouse and estimated shipping timeline.

 

The Xlaserlab X1 Pro combines a 700W continuous-wave fiber laser, air cooling, a handheld welding gun and touchscreen controls in a compact 21kg machine. It is designed for shops that primarily work with thin stainless steel, carbon steel, mild steel and aluminum and want one system for welding, joint preparation, rust removal and occasional thin-sheet cutting.

The published processing range is approximately 0.5–3mm, depending on the material, joint, fit-up and process settings. The machine is most comfortable on thin-gauge fabrication; businesses that routinely weld at or above the upper end of that range should discuss a higher-powered system with us before ordering.

Xlaserlab X1 Pro 700W laser welder touchscreen and controls

Choose your X1 Pro bundle

Both configurations use the same X1 Pro machine and provide the same laser power, welding, cleaning and cutting functions. The difference is the wire feeder.

RECOMMENDED FOR MOST BUYERS

Single Wire Bundle — $3,599.99

Includes the single automatic wire feeder for controlled filler delivery on sheet metal, tubing, brackets, repairs and general fabrication.

Choose Single Wire when:

  • Most work is thin-to-medium gauge.
  • Clean, controlled seams matter more than maximum filler deposition.
  • You want the lowest purchase price without changing the X1 Pro machine or laser output.

Dual Wire Bundle — $4,299.99

Replaces the single feeder with the DW1 Dual Wire Feeder, which can operate in single- or dual-wire mode and deliver more filler to wider joints.

Choose Dual Wire when:

  • Your work regularly needs greater gap bridging or filler deposition.
  • You want the flexibility to switch between single- and dual-wire operation.
  • Wider butt, corner or fillet joints are common in your workflow.

The Dual Wire Bundle does not increase laser output or the machine's material-thickness rating. It changes filler delivery. If you are unsure which feeder suits your joints, contact us with the material, thickness, joint type and expected production volume.


What's included

Item Single Wire Dual Wire
X1 Pro 700W main unit ✓ ✓
X1 Pro welding gun and fiber cable ✓ ✓
Single wire feeder ✓ —
DW1 Dual Wire Feeder — ✓
Laser nozzle accessory box ✓ ✓
Power cable ✓ ✓
Wire-feeder power/signal cable and feed tube ✓ ✓
Gas hose and fitting adapter ✓ ✓
Laser-gun holder ✓ ✓
External emergency stop and safety clip ✓ ✓
Laser safety goggles supplied with machine ✓ ✓
Focusing lenses ×2 ✓ ✓
Protective lenses ×5 ✓ ✓

Required items not included: shielding-gas cylinder, regulator, welding-wire spool and application-specific personal protective equipment. Argon is the normal starting choice for many welding applications, but gas selection depends on the metal and process.


Key Xlaserlab X1 Pro specifications

Laser type Continuous-wave fiber laser
Laser output 700W
Wavelength 1080 ± 10nm
Published processing thickness Approximately 0.5–3mm, material and process dependent
Modes Welding, cutting, rust removal and surface cleaning
Common materials Stainless steel, carbon steel, mild steel, aluminum, titanium, nickel alloys, galvanized steel and other compatible metals
Cooling Air cooled
Controls 7-inch touchscreen with material/process presets
Machine dimensions 470 × 205 × 335mm
Machine weight Approximately 21kg / 46lb
Xlaserlab X1 Pro 700W fiber laser source and air-cooled system

Where the X1 Pro fits

The X1 Pro is a practical choice for automotive restoration, exhaust and body work, cabinets and enclosures, HVAC, light structural components, brackets, railings, repairs, prototypes and mobile fabrication. The lower heat input of laser welding can reduce distortion and post-weld finishing on suitable thin parts.

The welding function should be the primary reason to buy the machine. Cleaning and rust-removal modes can prepare a localized joint area and clean a finished seam. Handheld cutting is intended for occasional thin-sheet trimming and field adjustments; it is not a replacement for a production CNC cutting system.

Results depend on material condition, alloy, thickness, joint type, fit-up, wire selection, gas coverage, standoff and settings. Presets are a starting point—not a substitute for testing on matching scrap and establishing a documented process.


Installation requirements before delivery

Electrical connection

For U.S. installations, plan around the supplied NEMA 6-50 connection and a correctly rated 240V circuit, typically 50A. Have a qualified electrician confirm the receptacle, breaker, conductor sizing and local-code requirements before the machine arrives.

Do not connect the machine to a standard 120V household receptacle. A plug adapter changes the connector shape; it does not change the available voltage or make an unsuitable circuit safe.

Shielding gas and filler wire

The bundle includes a gas hose and fitting adapter but not the cylinder, regulator or filler-wire spool. Obtain the correct gas, regulator and compatible wire for your application before commissioning the machine. Ask us if you need help matching these items to your material.

Ventilation and laser controls

Welding and laser cleaning can release hazardous fumes, particularly from coated, painted or galvanized material. Use source-capture ventilation appropriate to the process and substrate.

The X1 Pro is a Class 4 fiber laser. Safe operation requires a controlled laser area, wavelength-appropriate eye and skin protection, reflection control, access controls, fire precautions and trained operators. Supplied eyewear does not eliminate the need for a complete site-specific laser-safety assessment.


Why purchase from The Maker's Chest?

  • Unbiased equipment guidance: We carry multiple laser-welder brands and will tell you when a different power level or machine is a better fit.
  • Free pre-purchase consultation: Share your materials, thicknesses, joints and expected production schedule so we can help select the correct configuration.
  • Two layers of support: The Maker's Chest assists with onboarding and coordinates with Xlaserlab's technical team when manufacturer input is required.
  • 75-day extended returns: More evaluation time than the manufacturer's standard direct-return period, subject to The Maker's Chest return terms.
  • Lowest Price Guarantee: Contact us if you find the same U.S. configuration offered for less by an authorized seller.
  • Institutional purchasing support: Quotes, tax-exempt ordering and purchasing documentation are available for schools, government agencies and businesses.

Xlaserlab X1 Pro purchase FAQs

What is the current Xlaserlab X1 Pro price?

The Single Wire Bundle is $3,599.99 and the Dual Wire Bundle is $4,299.99. Select the configuration above to see its live price and availability.

What is the difference between the two bundles?

The machine, laser output and core accessories are the same. The Single Wire Bundle includes the single automatic feeder. The Dual Wire Bundle substitutes the DW1 feeder, which supports both single- and dual-wire operation for greater filler deposition and wider joints.

Which bundle should most buyers choose?

The Single Wire Bundle covers most sheet metal, tubing, repair, maintenance and general-fabrication applications. Choose Dual Wire when wider joints, greater filler deposition or frequent switching between single- and dual-wire work justify the additional cost.

Are shielding gas and welding wire included?

No. The gas hose and fitting adapter are included, but the gas cylinder, regulator and welding-wire spool must be sourced separately.

What electrical service is required?

U.S. buyers should plan for the supplied NEMA 6-50 connection and a properly installed 240V circuit, typically 50A. Have a qualified electrician confirm the installation. Do not use an adapter to run the machine from a standard 120V household outlet.

Is the X1 Pro currently in stock?

Both the Single Wire and Dual Wire configurations are currently available. Inventory changes, so the selected variant's live purchase status above is authoritative. Contact us before ordering if you have a firm project deadline.

What are the return terms?

The Maker's Chest provides a 75-day return window. For a functional return, the buyer is responsible for return shipping and the machine must be returned with its original accessories and packaging. For a verified dead-on-arrival unit, The Maker's Chest covers return shipping and provides a full refund under the applicable policy.

Can I finance the purchase?

Klarna and Shop Pay Installments may be offered at checkout, subject to provider approval and the terms displayed during checkout.

What warranty and support are included?

The machine includes the applicable Xlaserlab manufacturer's warranty. The Maker's Chest provides pre-purchase advice, onboarding assistance and support coordination. Consumables such as protective lenses and nozzles are not normally treated as warranty items.

How quickly will it ship?

Shipping time depends on the selected configuration and fulfillment warehouse. Contact us before ordering if timing is critical; we will confirm current availability and the expected delivery window for your address.

Shipping

We offer FREE Shipping* throughout the 48 contiguous United States! Yes, no hidden costs at checkout! 

*This is with the exception of the following brands of products at the moment, on which we DO have to charge shipping: 

  • BOFA Fume Extractor and Replacement Filters 
  • Carbide 3D CNC Routers 
  • Crio DTF Printers 
  • Filtrabox Fume Extractors and Replacement Filters
  • FumeDog Fume Extractors
  • GravoTech Laser Engravers
  • Maxce IndexX Laser Marking Production Table
  • OneLaser X Series
  • OneLaser Hydra Series
  • PiBurn Laser Rotary Accessories
  • Sunstone Welders and Accessories
  • THEO Laser Welders

Summary

  • Order cutoff: 5pm PST
  • Order handling: 1-3 days
  • Order transit: 3-7 days
  • Free shipping to the contiguous United States

Order Confirmation & Dispatch
As soon as you place an order with us you'll receive an order confirmation email, and we'll get working to have your order dispatched as soon as we can.

Typically, we'll dispatch your order within 1 business day, however this can vary depending on the product and our warehouses, so please allow up to 3 business days.

Once your order has dispatched from our warehouse, you'll receive shipping confirmation within 24 hours of your order leaving our warehouse.

General Delivery Timeframes
Delivery timeframes will vary dependent on your location and the items you've ordered.

In general, these are the delivery timeframes you can expect:

  • 1-7 Business Days - Delivery within the contiguous United States 

The above is intended to be used as a guide, and may not apply in all cases. Some products may have specific 'Delivery Timeframe' information, which can be found on its own tab, or on the main 'Description' tab of the product.

Home Delivery (Bulky Items)

  • This service is generally for products over 40kg in weight, as it is a requirement for these products to be palletised for delivery.
  • This service utilises power tailgates with two-man crews or crane trucks when required and this is included in the quoted price.
  • The receiver will be contacted prior to delivery to arrange a suitable delivery date and time. Deliveries are scheduled for either an AM or PM slot on any given day.
  • Delivery is to front car port, driveway, doorstep or wherever practical depending upon site access. Drivers are not permitted to move item(s) within the residence or around the property due to OHS reasons.
  • This service assumes reasonable and safe access to the site is available. Overhanging trees, steep driveways, unsealed driveways, narrow driveways or streets or an unforeseen obstruction may deem the delivery unavailable.
  • If your delivery address is in a regional or remote location, we recommend shipping to the nearest depot as the most affordable option.

Other Terms & Conditions

If you happen to miss the delivery, you will be required to pick up your item(s) from the freight company's depot. Re-delivery can be arranged to your home, however this will incur extra costs.

We can't advise on the exact time and day the delivery will occur as this is not within our control, however you will be emailed the tracking details where you will be able to contact the freight company for more accurate timeframes.

It is your responsibility to advise us if:

  • someone will be available to sign for delivery.
  • there's somewhere safe the item can be left if no one will be home.
  • if the address is a business address, as we will require the business hours of the business and name of the building.
  • you notice any damage. If so, you should make note of it when signing for delivery or do not agree to accept the delivery. If you do accept delivery you are required to immediately take photos using your smart phone or camera of the damaged packaging or products inside the packaging. If your item(s) do arrived damaged please send photos to support@themakerschest.com, then visit our returns page and lodge your return claim online.
Why Buy From Us

We get it. You've got a lot of choice when it comes to online retailers. Here's why we think you should shop with us at The Maker's Chest.

✅ You get valuable bonuses with every purchase of a laser engraving machine that will add value to your entire business.

✅ Customers get exclusive access to the Materials Intelligence Library™, offering 550+ laser presets to get you started engraving.

✅ We offer a Lowest Price Guarantee. What does that mean? It means you are getting the lowest prices! If you find a lower price, call us!

✅ We offer FREE shipping* to the 48 contiguous United States and we've got a 75-day No Stress Returns Policy. We know that sometimes we change our minds, so our policy takes the stress out of your purchase.

✅ We offer local, US-based support that is available to guide you through your purchasing decisions. And we don't forget about you after that either! 

✅ We're a family owned, small business. Our business is a reflection of ourselves, driven by strong values and a desire to do good for others.

We provide round the clock customer support. Even if we're not manning the phones late at night, you can reach out to us via email or chat on the website. Our official business hours are Monday - Friday, 9am - 5pm, but outside of these hours we're still here, and we'll get back to you as soon as we can!

Remember, we're always here to help, so give us a call on +1 833-962-5377, email us at support@themakerschest.com, or chat with us using the chat bubble in the bottom right corner of your screen.

Trusted by Businesses, Cities, Colleges & Schools

Novo Nordisk logo with a stylized zebra on a white background
Georgia Tech logo with 'GT' in gold and 'Georgia Tech' in blue on a white background
Penn State logo with a blue shield and white panther on a white background
University of Wisconsin Madison Laser Cutter Customer
Brandeis University logo
MiraCosta College logo with blue, green, and gray design elements.
Carrollton Public Library logo with a colorful circular design on a white background
U.S. Naval Research Laboratory logo on a white background
Minnesota national guard
City of Pembroke Pines Laser Cutter Customer
Howmet Aerospace logo with a blue and black design on a white background
Aerospace customer logo
Shadow Systems laser customer
Genuity logo with a teal and gray design on a white background
Bravehawk Forge logo with an eagle holding a sword on a white background
Frostwork Laser Engraving Customer
Yakima Training Centre Firing Department logo
Skip the AI. Call an Expert. Skip the AI. Call an Expert.
Description

Buy the Xlaserlab X1 Pro 700W Laser Welder, Cleaner & Cutter

A portable, air-cooled 3-in-1 fiber laser system for welding, light cutting and surface cleaning—available with a Single Wire or Dual Wire feeder.

Purchase details at a glance

  • Single Wire Bundle: $3,599.99
  • Dual Wire Bundle: $4,299.99
  • Current availability: Both configurations are in stock; select a bundle above for its live purchase status.
  • Financing: Klarna and Shop Pay Installments may be available at checkout, subject to approval.
  • Returns: The Maker's Chest 75-day extended return window. Functional returns require the buyer to arrange and pay return shipping; verified DOA units qualify for a full refund with return shipping covered.
  • Support: Pre-purchase guidance, onboarding help and coordinated support from The Maker's Chest and Xlaserlab.

Need delivery by a specific date? Contact us before ordering and we will confirm the current warehouse and estimated shipping timeline.

 

The Xlaserlab X1 Pro combines a 700W continuous-wave fiber laser, air cooling, a handheld welding gun and touchscreen controls in a compact 21kg machine. It is designed for shops that primarily work with thin stainless steel, carbon steel, mild steel and aluminum and want one system for welding, joint preparation, rust removal and occasional thin-sheet cutting.

The published processing range is approximately 0.5–3mm, depending on the material, joint, fit-up and process settings. The machine is most comfortable on thin-gauge fabrication; businesses that routinely weld at or above the upper end of that range should discuss a higher-powered system with us before ordering.

Xlaserlab X1 Pro 700W laser welder touchscreen and controls

Choose your X1 Pro bundle

Both configurations use the same X1 Pro machine and provide the same laser power, welding, cleaning and cutting functions. The difference is the wire feeder.

RECOMMENDED FOR MOST BUYERS

Single Wire Bundle — $3,599.99

Includes the single automatic wire feeder for controlled filler delivery on sheet metal, tubing, brackets, repairs and general fabrication.

Choose Single Wire when:

  • Most work is thin-to-medium gauge.
  • Clean, controlled seams matter more than maximum filler deposition.
  • You want the lowest purchase price without changing the X1 Pro machine or laser output.

Dual Wire Bundle — $4,299.99

Replaces the single feeder with the DW1 Dual Wire Feeder, which can operate in single- or dual-wire mode and deliver more filler to wider joints.

Choose Dual Wire when:

  • Your work regularly needs greater gap bridging or filler deposition.
  • You want the flexibility to switch between single- and dual-wire operation.
  • Wider butt, corner or fillet joints are common in your workflow.

The Dual Wire Bundle does not increase laser output or the machine's material-thickness rating. It changes filler delivery. If you are unsure which feeder suits your joints, contact us with the material, thickness, joint type and expected production volume.


What's included

Item Single Wire Dual Wire
X1 Pro 700W main unit ✓ ✓
X1 Pro welding gun and fiber cable ✓ ✓
Single wire feeder ✓ —
DW1 Dual Wire Feeder — ✓
Laser nozzle accessory box ✓ ✓
Power cable ✓ ✓
Wire-feeder power/signal cable and feed tube ✓ ✓
Gas hose and fitting adapter ✓ ✓
Laser-gun holder ✓ ✓
External emergency stop and safety clip ✓ ✓
Laser safety goggles supplied with machine ✓ ✓
Focusing lenses ×2 ✓ ✓
Protective lenses ×5 ✓ ✓

Required items not included: shielding-gas cylinder, regulator, welding-wire spool and application-specific personal protective equipment. Argon is the normal starting choice for many welding applications, but gas selection depends on the metal and process.


Key Xlaserlab X1 Pro specifications

Laser type Continuous-wave fiber laser
Laser output 700W
Wavelength 1080 ± 10nm
Published processing thickness Approximately 0.5–3mm, material and process dependent
Modes Welding, cutting, rust removal and surface cleaning
Common materials Stainless steel, carbon steel, mild steel, aluminum, titanium, nickel alloys, galvanized steel and other compatible metals
Cooling Air cooled
Controls 7-inch touchscreen with material/process presets
Machine dimensions 470 × 205 × 335mm
Machine weight Approximately 21kg / 46lb
Xlaserlab X1 Pro 700W fiber laser source and air-cooled system

Where the X1 Pro fits

The X1 Pro is a practical choice for automotive restoration, exhaust and body work, cabinets and enclosures, HVAC, light structural components, brackets, railings, repairs, prototypes and mobile fabrication. The lower heat input of laser welding can reduce distortion and post-weld finishing on suitable thin parts.

The welding function should be the primary reason to buy the machine. Cleaning and rust-removal modes can prepare a localized joint area and clean a finished seam. Handheld cutting is intended for occasional thin-sheet trimming and field adjustments; it is not a replacement for a production CNC cutting system.

Results depend on material condition, alloy, thickness, joint type, fit-up, wire selection, gas coverage, standoff and settings. Presets are a starting point—not a substitute for testing on matching scrap and establishing a documented process.


Installation requirements before delivery

Electrical connection

For U.S. installations, plan around the supplied NEMA 6-50 connection and a correctly rated 240V circuit, typically 50A. Have a qualified electrician confirm the receptacle, breaker, conductor sizing and local-code requirements before the machine arrives.

Do not connect the machine to a standard 120V household receptacle. A plug adapter changes the connector shape; it does not change the available voltage or make an unsuitable circuit safe.

Shielding gas and filler wire

The bundle includes a gas hose and fitting adapter but not the cylinder, regulator or filler-wire spool. Obtain the correct gas, regulator and compatible wire for your application before commissioning the machine. Ask us if you need help matching these items to your material.

Ventilation and laser controls

Welding and laser cleaning can release hazardous fumes, particularly from coated, painted or galvanized material. Use source-capture ventilation appropriate to the process and substrate.

The X1 Pro is a Class 4 fiber laser. Safe operation requires a controlled laser area, wavelength-appropriate eye and skin protection, reflection control, access controls, fire precautions and trained operators. Supplied eyewear does not eliminate the need for a complete site-specific laser-safety assessment.


Why purchase from The Maker's Chest?

  • Unbiased equipment guidance: We carry multiple laser-welder brands and will tell you when a different power level or machine is a better fit.
  • Free pre-purchase consultation: Share your materials, thicknesses, joints and expected production schedule so we can help select the correct configuration.
  • Two layers of support: The Maker's Chest assists with onboarding and coordinates with Xlaserlab's technical team when manufacturer input is required.
  • 75-day extended returns: More evaluation time than the manufacturer's standard direct-return period, subject to The Maker's Chest return terms.
  • Lowest Price Guarantee: Contact us if you find the same U.S. configuration offered for less by an authorized seller.
  • Institutional purchasing support: Quotes, tax-exempt ordering and purchasing documentation are available for schools, government agencies and businesses.

Xlaserlab X1 Pro purchase FAQs

What is the current Xlaserlab X1 Pro price?

The Single Wire Bundle is $3,599.99 and the Dual Wire Bundle is $4,299.99. Select the configuration above to see its live price and availability.

What is the difference between the two bundles?

The machine, laser output and core accessories are the same. The Single Wire Bundle includes the single automatic feeder. The Dual Wire Bundle substitutes the DW1 feeder, which supports both single- and dual-wire operation for greater filler deposition and wider joints.

Which bundle should most buyers choose?

The Single Wire Bundle covers most sheet metal, tubing, repair, maintenance and general-fabrication applications. Choose Dual Wire when wider joints, greater filler deposition or frequent switching between single- and dual-wire work justify the additional cost.

Are shielding gas and welding wire included?

No. The gas hose and fitting adapter are included, but the gas cylinder, regulator and welding-wire spool must be sourced separately.

What electrical service is required?

U.S. buyers should plan for the supplied NEMA 6-50 connection and a properly installed 240V circuit, typically 50A. Have a qualified electrician confirm the installation. Do not use an adapter to run the machine from a standard 120V household outlet.

Is the X1 Pro currently in stock?

Both the Single Wire and Dual Wire configurations are currently available. Inventory changes, so the selected variant's live purchase status above is authoritative. Contact us before ordering if you have a firm project deadline.

What are the return terms?

The Maker's Chest provides a 75-day return window. For a functional return, the buyer is responsible for return shipping and the machine must be returned with its original accessories and packaging. For a verified dead-on-arrival unit, The Maker's Chest covers return shipping and provides a full refund under the applicable policy.

Can I finance the purchase?

Klarna and Shop Pay Installments may be offered at checkout, subject to provider approval and the terms displayed during checkout.

What warranty and support are included?

The machine includes the applicable Xlaserlab manufacturer's warranty. The Maker's Chest provides pre-purchase advice, onboarding assistance and support coordination. Consumables such as protective lenses and nozzles are not normally treated as warranty items.

How quickly will it ship?

Shipping time depends on the selected configuration and fulfillment warehouse. Contact us before ordering if timing is critical; we will confirm current availability and the expected delivery window for your address.

Shipping

We offer FREE Shipping* throughout the 48 contiguous United States! Yes, no hidden costs at checkout! 

*This is with the exception of the following brands of products at the moment, on which we DO have to charge shipping: 

  • BOFA Fume Extractor and Replacement Filters 
  • Carbide 3D CNC Routers 
  • Crio DTF Printers 
  • Filtrabox Fume Extractors and Replacement Filters
  • FumeDog Fume Extractors
  • GravoTech Laser Engravers
  • Maxce IndexX Laser Marking Production Table
  • OneLaser X Series
  • OneLaser Hydra Series
  • PiBurn Laser Rotary Accessories
  • Sunstone Welders and Accessories
  • THEO Laser Welders

Summary

  • Order cutoff: 5pm PST
  • Order handling: 1-3 days
  • Order transit: 3-7 days
  • Free shipping to the contiguous United States

Order Confirmation & Dispatch
As soon as you place an order with us you'll receive an order confirmation email, and we'll get working to have your order dispatched as soon as we can.

Typically, we'll dispatch your order within 1 business day, however this can vary depending on the product and our warehouses, so please allow up to 3 business days.

Once your order has dispatched from our warehouse, you'll receive shipping confirmation within 24 hours of your order leaving our warehouse.

General Delivery Timeframes
Delivery timeframes will vary dependent on your location and the items you've ordered.

In general, these are the delivery timeframes you can expect:

  • 1-7 Business Days - Delivery within the contiguous United States 

The above is intended to be used as a guide, and may not apply in all cases. Some products may have specific 'Delivery Timeframe' information, which can be found on its own tab, or on the main 'Description' tab of the product.

Home Delivery (Bulky Items)

  • This service is generally for products over 40kg in weight, as it is a requirement for these products to be palletised for delivery.
  • This service utilises power tailgates with two-man crews or crane trucks when required and this is included in the quoted price.
  • The receiver will be contacted prior to delivery to arrange a suitable delivery date and time. Deliveries are scheduled for either an AM or PM slot on any given day.
  • Delivery is to front car port, driveway, doorstep or wherever practical depending upon site access. Drivers are not permitted to move item(s) within the residence or around the property due to OHS reasons.
  • This service assumes reasonable and safe access to the site is available. Overhanging trees, steep driveways, unsealed driveways, narrow driveways or streets or an unforeseen obstruction may deem the delivery unavailable.
  • If your delivery address is in a regional or remote location, we recommend shipping to the nearest depot as the most affordable option.

Other Terms & Conditions

If you happen to miss the delivery, you will be required to pick up your item(s) from the freight company's depot. Re-delivery can be arranged to your home, however this will incur extra costs.

We can't advise on the exact time and day the delivery will occur as this is not within our control, however you will be emailed the tracking details where you will be able to contact the freight company for more accurate timeframes.

It is your responsibility to advise us if:

  • someone will be available to sign for delivery.
  • there's somewhere safe the item can be left if no one will be home.
  • if the address is a business address, as we will require the business hours of the business and name of the building.
  • you notice any damage. If so, you should make note of it when signing for delivery or do not agree to accept the delivery. If you do accept delivery you are required to immediately take photos using your smart phone or camera of the damaged packaging or products inside the packaging. If your item(s) do arrived damaged please send photos to support@themakerschest.com, then visit our returns page and lodge your return claim online.
Why Buy From Us

We get it. You've got a lot of choice when it comes to online retailers. Here's why we think you should shop with us at The Maker's Chest.

✅ You get valuable bonuses with every purchase of a laser engraving machine that will add value to your entire business.

✅ Customers get exclusive access to the Materials Intelligence Library™, offering 550+ laser presets to get you started engraving.

✅ We offer a Lowest Price Guarantee. What does that mean? It means you are getting the lowest prices! If you find a lower price, call us!

✅ We offer FREE shipping* to the 48 contiguous United States and we've got a 75-day No Stress Returns Policy. We know that sometimes we change our minds, so our policy takes the stress out of your purchase.

✅ We offer local, US-based support that is available to guide you through your purchasing decisions. And we don't forget about you after that either! 

✅ We're a family owned, small business. Our business is a reflection of ourselves, driven by strong values and a desire to do good for others.

We provide round the clock customer support. Even if we're not manning the phones late at night, you can reach out to us via email or chat on the website. Our official business hours are Monday - Friday, 9am - 5pm, but outside of these hours we're still here, and we'll get back to you as soon as we can!

Remember, we're always here to help, so give us a call on +1 833-962-5377, email us at support@themakerschest.com, or chat with us using the chat bubble in the bottom right corner of your screen.