Hanten SEAGULL3 500W Pulsed Laser Cleaning Machine
By Hanten
“The Maker’s Chest took the time to actually call me to check in… I’ve purchased some REALLY high-dollar equipment in the last 30 years. They will have my business forever.”
“The Maker’s Chest took the time to actually call me to check in… I’ve purchased some REALLY high-dollar equipment in the last 30 years. They will have my business forever.”
Todd · Branchout Wood, Metal and Laserworks
By Hanten
“The Maker’s Chest took the time to actually call me to check in… I’ve purchased some REALLY high-dollar equipment in the last 30 years. They will have my business forever.”
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Heavy rust, thick paint, and stubborn coatings are where lower-power laser cleaners run out of steam: the job takes many passes, the operator burns hours on square footage that should take minutes, and the temptation is to go back to sandblasting or chemical strippers. A 500W pulsed laser changes that math by clearing more contamination per second while still delivering energy in short bursts that leave the substrate intact.
The Hanten SEAGULL3 500W Pulsed Laser Cleaning Machine (model HTCM500) is the high-output tier of Hanten's air-cooled handheld line, built for industrial maintenance, automotive and rail parts, large-area rust removal, and shops with frequently changing cleaning requirements. It combines a JPT pulsed source, Hanten's handheld cleaning head, and a rolling cabinet that plugs into either 110V or 220V power.

Hanten rates the SEAGULL3 to clean up to 15 m² of 20 µm-thick paint or rust per hour, using a JPT pulsed fiber source at 1064 nm with 30–500 ns pulses and a 1–4,000 kHz repetition range. That throughput comes from higher average power: more energy reaches the surface every second, so each stroke strips more material than a 200W or 300W unit and heavy rust needs fewer passes. A fabrication shop or maintenance crew that cleans large panels, frames, or structural steel gets the job done in a fraction of the time, while the pulsed delivery keeps heat from accumulating in the base metal the way a continuous beam would.

The 500W SEAGULL3 is available in three maximum pulse-energy configurations: 1.5 mJ, 5 mJ, and 15 mJ. Pulse energy is how much light each burst carries, and at 500W average power it also sets the repetition rate: a 15 mJ configuration fires roughly 33,000 pulses per second, each hitting much harder than the many smaller pulses of a 1.5 mJ configuration. High energy per pulse breaks up heavy rust scale, thick paint, and bonded coatings quickly; lower energy suits oxide, oil, and delicate surfaces where a gentler finish matters. Fiber length follows the configuration — 5 m on the 1.5 mJ build and 10 m on the 5 mJ and 15 mJ builds — and you choose it in the Pulse Energy selector when you order. All three are the same price, so pick by the coatings you clean and how much reach you need.
The SEAGULL3 uses an air-cooling system with cabinet ventilation sized to the laser's heat load instead of a water chiller, and Hanten reports test data showing it can run continuously for 24 hours. Water-cooled units need a chiller that is bulky, has to be filled and protected from freezing, and adds another failure point; removing it keeps the machine compact and makes it practical for field work, vehicle transport, and sites without water access. For shops running long production shifts, sustained 500W output without a cooling loop to babysit is the difference between a tool you rely on and one you schedule around.

The SEAGULL3 accepts AC 110V or 220V at 50/60Hz directly, with no transformer required. That means it works on the 110V standard used across the United States and Canada as well as on 220V, so a shop is not forced to run a new 220V circuit just to start cleaning. Many high-power cleaners are limited to 220V, which turns an electrical upgrade into part of the purchase; here the supply requirement is one less thing to schedule before delivery, and the same machine can move between a 110V job site and a 220V shop.
The cabinet weighs 50 kg and measures 595 × 248 × 548 mm, and Hanten designs it for mobile work and easy vehicle transport. Double-swivel casters turn in a tight radius and roll the machine across shop floors and job sites, so the unit can ride in a truck bed or van to a construction site, rail yard, or customer's workshop and be wheeled straight to the work. A cleaner that stays on a bench limits you to parts you can carry in; one that rolls to the job opens up on-site restoration and maintenance work.

The handheld cleaning head weighs under 1.5 kg and carries a built-in laser distance sensor that shows real-time distance to focus on the gun's screen. If the distance reading is invalid, the laser will not fire, which prevents wasted passes and stray emission when the head drifts off the work. An emergency stop button cuts power and halts laser output instantly, and the head also offers a screen lock, automatic laser shut-off after a set idle time, and alarm records for troubleshooting. Thirteen scanning modes (including line, rectangle, circle, sine wave, spiral, and rotation) cover flat plate, pipe, and irregular parts, and a built-in database stores 100 sets of process data, so a crew can save the settings for each recurring job and recall them instead of re-tuning every time.


Four field-lens options set the scan width: F160 (105 × 105 mm), F210 (140 × 140 mm), F254 (160 × 160 mm), and F330 (185 × 185 mm), with scan speed adjustable from 10 to 40,000 mm/s. A wider field covers more surface per stroke for flat panels, frames, and structural steel, while the narrower fields pack the same energy into a smaller footprint for welds, recesses, and stubborn spots. Matching the field to the part is how you get both speed and control from one machine.
The cleaning head uses a ring air nozzle that surrounds the laser aperture with airflow, keeping dust and back-splatter off the protective lens during high-power cleaning. Hanten recommends an air compressor with an oil-water separator for high-power, heavy-dust, or continuous work, because dry, oil-free air means fewer lens replacements and less downtime. For long sessions, an optional stabilizer support bracket carries the head and adds a 50 mm port for dust and fume extraction, and an optional ergonomic support harness takes the weight off the operator's arm. At 500W the volume of vaporized rust and coating is substantial, so plan extraction from the start; The Maker's Chest carries fume extraction systems that can be sized to the job.



Not included: air compressor with oil-water separator, smoke purifier, protective kit (apron, gloves, shoe covers), ergonomic support harness, and stabilizer support bracket are optional accessories sold separately.
Warranty: 1 Year on the whole machine and 2 Years on the laser source, with lifetime after-sales support from Hanten. Backed by 75-day returns through The Maker's Chest.
| Spec | Hanten SEAGULL2 300W | Hanten SEAGULL3 500W |
|---|---|---|
| Laser Power | 300W pulsed | 500W pulsed |
| Pulse Energy Options | 2 / 5 / 15 mJ | 1.5 / 5 / 15 mJ |
| Pulse Width | 13–500 ns | 30–500 ns |
| Largest Scan Width | 160 × 160 mm (F300) | 185 × 185 mm (F330) |
| Cleaning Modes | 12 | 13 |
| Supply Voltage | Single phase 220V | 110V or 220V, no transformer |
| Cooling | Air-cooled | Air-cooled |
| Machine Dimensions | 560 × 240 × 485 mm | 595 × 248 × 548 mm |
| Best for | Workshop rust, paint, and oxide removal; restoration and maintenance | Heavy rust and thick coatings; larger surfaces and higher throughput |
Choose the SEAGULL3 500W if you regularly face heavy rust or thick coatings, clean large surfaces where throughput drives cost, or need to run on 110V power. Choose the SEAGULL2 300W if your work is lighter maintenance or restoration, you have 220V available, and you want the smaller cabinet at a lower investment.
Q: What is the difference between the Hanten SEAGULL3 500W and the SEAGULL2 300W?
A: Power, throughput, and electrical flexibility. The SEAGULL3 delivers 500W of pulsed output, a rated throughput of up to 15 m² per hour on 20 µm paint or rust, a 185 × 185 mm maximum scan width, 13 scanning modes, and universal 110V/220V input. The SEAGULL2 300W has a smaller cabinet, a lower price, and requires single-phase 220V. Both are air-cooled pulsed systems with JPT laser sources.
Q: How fast does a 500W pulsed laser cleaner remove rust and paint?
A: Hanten rates the SEAGULL3 to clean up to 15 m² of 20 µm-thick paint or rust per hour. Actual speed depends on coating thickness, rust severity, substrate, pulse-energy configuration, and operator technique, so treat the figure as a best-case rating for thin coatings rather than a guarantee for heavy scale.
Q: Does it run on 110V, and does it need a water chiller?
A: It runs on either. The SEAGULL3 accepts AC 110V or 220V at 50/60Hz with no transformer required. It is also air-cooled, with Hanten test data showing 24 hours of continuous operation, so there is no chiller, coolant, or freeze protection to manage.
Q: Which pulse energy should I choose: 1.5 mJ, 5 mJ, or 15 mJ?
A: All three are the same price, so choose by workload. 5 mJ is the best all-around pick for heavy rust and paint at production speed; 1.5 mJ gives the gentlest, finest finish on oxide, oil, and delicate surfaces; and 15 mJ delivers the most energy per pulse to break up thick scale and bonded coatings in fewer passes. The 5 mJ and 15 mJ builds also ship with a 10 m fiber cable instead of 5 m. If you're unsure, The Maker's Chest can help you decide before you order.
Q: How is a pulsed laser cleaner different from a continuous-wave (CW) laser cleaner?
A: Pulsed lasers fire short, high-peak-power bursts that vaporize contamination with minimal heat transfer into the base material, which makes them better for precision work, thin metal, and restoration. Continuous-wave cleaners run a constant beam and are generally used for high-speed stripping where more heat input is acceptable. The SEAGULL3 is a pulsed system.
Q: What happens if the cleaning head is held at the wrong distance?
A: The head's built-in distance sensor shows real-time distance to focus on its screen, and when the distance reading is invalid the laser will not fire. That keeps the operator in the effective focal range and prevents wasted passes when the head drifts away from the work.
Q: Can it clean materials other than metal?
A: Hanten shows pulsed cleaning results on stone, painted wood, and graffiti as well as metal. Always test on a small, hidden area first and start with lower energy on delicate surfaces.
Q: Do I need an air compressor and a fume extractor?
A: Hanten recommends an air compressor with an oil-water separator for high-power, heavy-dust, or continuous work to protect the lens, and a smoke purifier to remove dust and fumes. Both are optional accessories sold separately. At 500W the volume of vaporized rust and coating is high, so extraction is strongly recommended.
Q: Do I need special training or certification to operate it?
A: No certification is required to buy it, but this is industrial laser equipment. It requires laser-rated safety eyewear, a controlled work area, caution around reflective surfaces, and proper fume handling. Read the manufacturer's safety documentation before first use.
Q: What warranty, returns, and support come with the SEAGULL3 500W?
A: Hanten provides a 1-year warranty on the whole machine and a 2-year warranty on the laser source, plus lifetime after-sales support with English-language training videos and manuals and remote assistance by remote desktop, email, phone, and online chat. Through The Maker's Chest you also get 75-day returns: return the unit unused and in its original packaging within 75 days of delivery, with return shipping paid by the customer.
Q: Why buy through The Maker's Chest instead of directly from Hanten?
A: Hanten is a manufacturer based in Jinan, China. Buying through The Maker's Chest gives you 75-day returns, a U.S.-based team for questions on pulse-energy configuration, voltage, compressed air, and fume extraction, and the option to pair the machine with extraction equipment from one retailer.
We offer FREE Shipping* throughout the 48 contiguous United States! Yes, no hidden costs at checkout!
*This is with the exception of the following brands of products at the moment, on which we DO have to charge shipping:
Summary
Order Confirmation & Dispatch
As soon as you place an order with us you'll receive an order confirmation email, and we'll get working to have your order dispatched as soon as we can.
Typically, we'll dispatch your order within 1 business day, however this can vary depending on the product and our warehouses, so please allow up to 3 business days.
Once your order has dispatched from our warehouse, you'll receive shipping confirmation within 24 hours of your order leaving our warehouse.
General Delivery Timeframes
Delivery timeframes will vary dependent on your location and the items you've ordered.
In general, these are the delivery timeframes you can expect:
The above is intended to be used as a guide, and may not apply in all cases. Some products may have specific 'Delivery Timeframe' information, which can be found on its own tab, or on the main 'Description' tab of the product.
Home Delivery (Bulky Items)
Other Terms & Conditions
If you happen to miss the delivery, you will be required to pick up your item(s) from the freight company's depot. Re-delivery can be arranged to your home, however this will incur extra costs.
We can't advise on the exact time and day the delivery will occur as this is not within our control, however you will be emailed the tracking details where you will be able to contact the freight company for more accurate timeframes.
It is your responsibility to advise us if:
We get it. You've got a lot of choice when it comes to online retailers. Here's why we think you should shop with us at The Maker's Chest.
✅ You get valuable bonuses with every purchase of a laser engraving machine that will add value to your entire business.
✅ Customers get exclusive access to the Materials Intelligence Library™, offering 550+ laser presets to get you started engraving.
✅ We offer a Lowest Price Guarantee. What does that mean? It means you are getting the lowest prices! If you find a lower price, call us!
✅ We offer FREE shipping* to the 48 contiguous United States and we've got a 75-day No Stress Returns Policy. We know that sometimes we change our minds, so our policy takes the stress out of your purchase.
✅ We offer local, US-based support that is available to guide you through your purchasing decisions. And we don't forget about you after that either!
✅ We're a family owned, small business. Our business is a reflection of ourselves, driven by strong values and a desire to do good for others.
We provide round the clock customer support. Even if we're not manning the phones late at night, you can reach out to us via email or chat on the website. Our official business hours are Monday - Friday, 9am - 5pm, but outside of these hours we're still here, and we'll get back to you as soon as we can!
Remember, we're always here to help, so give us a call on +1 833-962-5377, email us at support@themakerschest.com, or chat with us using the chat bubble in the bottom right corner of your screen.
Shipping Insurance ($89)
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Heavy rust, thick paint, and stubborn coatings are where lower-power laser cleaners run out of steam: the job takes many passes, the operator burns hours on square footage that should take minutes, and the temptation is to go back to sandblasting or chemical strippers. A 500W pulsed laser changes that math by clearing more contamination per second while still delivering energy in short bursts that leave the substrate intact.
The Hanten SEAGULL3 500W Pulsed Laser Cleaning Machine (model HTCM500) is the high-output tier of Hanten's air-cooled handheld line, built for industrial maintenance, automotive and rail parts, large-area rust removal, and shops with frequently changing cleaning requirements. It combines a JPT pulsed source, Hanten's handheld cleaning head, and a rolling cabinet that plugs into either 110V or 220V power.

Hanten rates the SEAGULL3 to clean up to 15 m² of 20 µm-thick paint or rust per hour, using a JPT pulsed fiber source at 1064 nm with 30–500 ns pulses and a 1–4,000 kHz repetition range. That throughput comes from higher average power: more energy reaches the surface every second, so each stroke strips more material than a 200W or 300W unit and heavy rust needs fewer passes. A fabrication shop or maintenance crew that cleans large panels, frames, or structural steel gets the job done in a fraction of the time, while the pulsed delivery keeps heat from accumulating in the base metal the way a continuous beam would.

The 500W SEAGULL3 is available in three maximum pulse-energy configurations: 1.5 mJ, 5 mJ, and 15 mJ. Pulse energy is how much light each burst carries, and at 500W average power it also sets the repetition rate: a 15 mJ configuration fires roughly 33,000 pulses per second, each hitting much harder than the many smaller pulses of a 1.5 mJ configuration. High energy per pulse breaks up heavy rust scale, thick paint, and bonded coatings quickly; lower energy suits oxide, oil, and delicate surfaces where a gentler finish matters. Fiber length follows the configuration — 5 m on the 1.5 mJ build and 10 m on the 5 mJ and 15 mJ builds — and you choose it in the Pulse Energy selector when you order. All three are the same price, so pick by the coatings you clean and how much reach you need.
The SEAGULL3 uses an air-cooling system with cabinet ventilation sized to the laser's heat load instead of a water chiller, and Hanten reports test data showing it can run continuously for 24 hours. Water-cooled units need a chiller that is bulky, has to be filled and protected from freezing, and adds another failure point; removing it keeps the machine compact and makes it practical for field work, vehicle transport, and sites without water access. For shops running long production shifts, sustained 500W output without a cooling loop to babysit is the difference between a tool you rely on and one you schedule around.

The SEAGULL3 accepts AC 110V or 220V at 50/60Hz directly, with no transformer required. That means it works on the 110V standard used across the United States and Canada as well as on 220V, so a shop is not forced to run a new 220V circuit just to start cleaning. Many high-power cleaners are limited to 220V, which turns an electrical upgrade into part of the purchase; here the supply requirement is one less thing to schedule before delivery, and the same machine can move between a 110V job site and a 220V shop.
The cabinet weighs 50 kg and measures 595 × 248 × 548 mm, and Hanten designs it for mobile work and easy vehicle transport. Double-swivel casters turn in a tight radius and roll the machine across shop floors and job sites, so the unit can ride in a truck bed or van to a construction site, rail yard, or customer's workshop and be wheeled straight to the work. A cleaner that stays on a bench limits you to parts you can carry in; one that rolls to the job opens up on-site restoration and maintenance work.

The handheld cleaning head weighs under 1.5 kg and carries a built-in laser distance sensor that shows real-time distance to focus on the gun's screen. If the distance reading is invalid, the laser will not fire, which prevents wasted passes and stray emission when the head drifts off the work. An emergency stop button cuts power and halts laser output instantly, and the head also offers a screen lock, automatic laser shut-off after a set idle time, and alarm records for troubleshooting. Thirteen scanning modes (including line, rectangle, circle, sine wave, spiral, and rotation) cover flat plate, pipe, and irregular parts, and a built-in database stores 100 sets of process data, so a crew can save the settings for each recurring job and recall them instead of re-tuning every time.


Four field-lens options set the scan width: F160 (105 × 105 mm), F210 (140 × 140 mm), F254 (160 × 160 mm), and F330 (185 × 185 mm), with scan speed adjustable from 10 to 40,000 mm/s. A wider field covers more surface per stroke for flat panels, frames, and structural steel, while the narrower fields pack the same energy into a smaller footprint for welds, recesses, and stubborn spots. Matching the field to the part is how you get both speed and control from one machine.
The cleaning head uses a ring air nozzle that surrounds the laser aperture with airflow, keeping dust and back-splatter off the protective lens during high-power cleaning. Hanten recommends an air compressor with an oil-water separator for high-power, heavy-dust, or continuous work, because dry, oil-free air means fewer lens replacements and less downtime. For long sessions, an optional stabilizer support bracket carries the head and adds a 50 mm port for dust and fume extraction, and an optional ergonomic support harness takes the weight off the operator's arm. At 500W the volume of vaporized rust and coating is substantial, so plan extraction from the start; The Maker's Chest carries fume extraction systems that can be sized to the job.



Not included: air compressor with oil-water separator, smoke purifier, protective kit (apron, gloves, shoe covers), ergonomic support harness, and stabilizer support bracket are optional accessories sold separately.
Warranty: 1 Year on the whole machine and 2 Years on the laser source, with lifetime after-sales support from Hanten. Backed by 75-day returns through The Maker's Chest.
| Spec | Hanten SEAGULL2 300W | Hanten SEAGULL3 500W |
|---|---|---|
| Laser Power | 300W pulsed | 500W pulsed |
| Pulse Energy Options | 2 / 5 / 15 mJ | 1.5 / 5 / 15 mJ |
| Pulse Width | 13–500 ns | 30–500 ns |
| Largest Scan Width | 160 × 160 mm (F300) | 185 × 185 mm (F330) |
| Cleaning Modes | 12 | 13 |
| Supply Voltage | Single phase 220V | 110V or 220V, no transformer |
| Cooling | Air-cooled | Air-cooled |
| Machine Dimensions | 560 × 240 × 485 mm | 595 × 248 × 548 mm |
| Best for | Workshop rust, paint, and oxide removal; restoration and maintenance | Heavy rust and thick coatings; larger surfaces and higher throughput |
Choose the SEAGULL3 500W if you regularly face heavy rust or thick coatings, clean large surfaces where throughput drives cost, or need to run on 110V power. Choose the SEAGULL2 300W if your work is lighter maintenance or restoration, you have 220V available, and you want the smaller cabinet at a lower investment.
Q: What is the difference between the Hanten SEAGULL3 500W and the SEAGULL2 300W?
A: Power, throughput, and electrical flexibility. The SEAGULL3 delivers 500W of pulsed output, a rated throughput of up to 15 m² per hour on 20 µm paint or rust, a 185 × 185 mm maximum scan width, 13 scanning modes, and universal 110V/220V input. The SEAGULL2 300W has a smaller cabinet, a lower price, and requires single-phase 220V. Both are air-cooled pulsed systems with JPT laser sources.
Q: How fast does a 500W pulsed laser cleaner remove rust and paint?
A: Hanten rates the SEAGULL3 to clean up to 15 m² of 20 µm-thick paint or rust per hour. Actual speed depends on coating thickness, rust severity, substrate, pulse-energy configuration, and operator technique, so treat the figure as a best-case rating for thin coatings rather than a guarantee for heavy scale.
Q: Does it run on 110V, and does it need a water chiller?
A: It runs on either. The SEAGULL3 accepts AC 110V or 220V at 50/60Hz with no transformer required. It is also air-cooled, with Hanten test data showing 24 hours of continuous operation, so there is no chiller, coolant, or freeze protection to manage.
Q: Which pulse energy should I choose: 1.5 mJ, 5 mJ, or 15 mJ?
A: All three are the same price, so choose by workload. 5 mJ is the best all-around pick for heavy rust and paint at production speed; 1.5 mJ gives the gentlest, finest finish on oxide, oil, and delicate surfaces; and 15 mJ delivers the most energy per pulse to break up thick scale and bonded coatings in fewer passes. The 5 mJ and 15 mJ builds also ship with a 10 m fiber cable instead of 5 m. If you're unsure, The Maker's Chest can help you decide before you order.
Q: How is a pulsed laser cleaner different from a continuous-wave (CW) laser cleaner?
A: Pulsed lasers fire short, high-peak-power bursts that vaporize contamination with minimal heat transfer into the base material, which makes them better for precision work, thin metal, and restoration. Continuous-wave cleaners run a constant beam and are generally used for high-speed stripping where more heat input is acceptable. The SEAGULL3 is a pulsed system.
Q: What happens if the cleaning head is held at the wrong distance?
A: The head's built-in distance sensor shows real-time distance to focus on its screen, and when the distance reading is invalid the laser will not fire. That keeps the operator in the effective focal range and prevents wasted passes when the head drifts away from the work.
Q: Can it clean materials other than metal?
A: Hanten shows pulsed cleaning results on stone, painted wood, and graffiti as well as metal. Always test on a small, hidden area first and start with lower energy on delicate surfaces.
Q: Do I need an air compressor and a fume extractor?
A: Hanten recommends an air compressor with an oil-water separator for high-power, heavy-dust, or continuous work to protect the lens, and a smoke purifier to remove dust and fumes. Both are optional accessories sold separately. At 500W the volume of vaporized rust and coating is high, so extraction is strongly recommended.
Q: Do I need special training or certification to operate it?
A: No certification is required to buy it, but this is industrial laser equipment. It requires laser-rated safety eyewear, a controlled work area, caution around reflective surfaces, and proper fume handling. Read the manufacturer's safety documentation before first use.
Q: What warranty, returns, and support come with the SEAGULL3 500W?
A: Hanten provides a 1-year warranty on the whole machine and a 2-year warranty on the laser source, plus lifetime after-sales support with English-language training videos and manuals and remote assistance by remote desktop, email, phone, and online chat. Through The Maker's Chest you also get 75-day returns: return the unit unused and in its original packaging within 75 days of delivery, with return shipping paid by the customer.
Q: Why buy through The Maker's Chest instead of directly from Hanten?
A: Hanten is a manufacturer based in Jinan, China. Buying through The Maker's Chest gives you 75-day returns, a U.S.-based team for questions on pulse-energy configuration, voltage, compressed air, and fume extraction, and the option to pair the machine with extraction equipment from one retailer.
We offer FREE Shipping* throughout the 48 contiguous United States! Yes, no hidden costs at checkout!
*This is with the exception of the following brands of products at the moment, on which we DO have to charge shipping:
Summary
Order Confirmation & Dispatch
As soon as you place an order with us you'll receive an order confirmation email, and we'll get working to have your order dispatched as soon as we can.
Typically, we'll dispatch your order within 1 business day, however this can vary depending on the product and our warehouses, so please allow up to 3 business days.
Once your order has dispatched from our warehouse, you'll receive shipping confirmation within 24 hours of your order leaving our warehouse.
General Delivery Timeframes
Delivery timeframes will vary dependent on your location and the items you've ordered.
In general, these are the delivery timeframes you can expect:
The above is intended to be used as a guide, and may not apply in all cases. Some products may have specific 'Delivery Timeframe' information, which can be found on its own tab, or on the main 'Description' tab of the product.
Home Delivery (Bulky Items)
Other Terms & Conditions
If you happen to miss the delivery, you will be required to pick up your item(s) from the freight company's depot. Re-delivery can be arranged to your home, however this will incur extra costs.
We can't advise on the exact time and day the delivery will occur as this is not within our control, however you will be emailed the tracking details where you will be able to contact the freight company for more accurate timeframes.
It is your responsibility to advise us if:
We get it. You've got a lot of choice when it comes to online retailers. Here's why we think you should shop with us at The Maker's Chest.
✅ You get valuable bonuses with every purchase of a laser engraving machine that will add value to your entire business.
✅ Customers get exclusive access to the Materials Intelligence Library™, offering 550+ laser presets to get you started engraving.
✅ We offer a Lowest Price Guarantee. What does that mean? It means you are getting the lowest prices! If you find a lower price, call us!
✅ We offer FREE shipping* to the 48 contiguous United States and we've got a 75-day No Stress Returns Policy. We know that sometimes we change our minds, so our policy takes the stress out of your purchase.
✅ We offer local, US-based support that is available to guide you through your purchasing decisions. And we don't forget about you after that either!
✅ We're a family owned, small business. Our business is a reflection of ourselves, driven by strong values and a desire to do good for others.
We provide round the clock customer support. Even if we're not manning the phones late at night, you can reach out to us via email or chat on the website. Our official business hours are Monday - Friday, 9am - 5pm, but outside of these hours we're still here, and we'll get back to you as soon as we can!
Remember, we're always here to help, so give us a call on +1 833-962-5377, email us at support@themakerschest.com, or chat with us using the chat bubble in the bottom right corner of your screen.