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Zapp Plus® 2 Permanent Jewelry Welder™

By Sunstone Permanent Jewelry

$1,699.00
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🚚 Ships In:
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(May 18 – May 27)

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Call Us: +1 833-962-5377
Description

The Sunstone Zapp Plus® 2 Is the Permanent Jewelry Welder Serious Artists Upgrade To

Lightweight enough for any pop-up, powerful enough for any chain — this is the welder that grows with your business, not against it.

The Sunstone Zapp Plus® 2 is the most refined and capable entry-level permanent jewelry welder Sunstone has ever made. At just 1.9 lbs with a footprint smaller than a paperback book, it fits in a tote bag, looks beautiful on a market table, and wields a 30-setting digital energy dial that makes dialing in your perfect weld effortless — whether you're working with delicate 14k gold-filled chain or heavier sterling silver.

This is the welder that beginners wish they'd started with and experienced artists keep as their everyday machine. And when you buy it from The Maker's Chest, you get 75 days to return it, expert USA-based technical support, and two independent lines of help — ours and Sunstone's.


A Digital Dial That Changes Everything

Zapp Plus 2  White electronic device with a pen-like attachment on a light blue background

The biggest leap forward in the Zapp Plus® 2 is the revolutionary digital energy dial. No guesswork. No trying to remember where you set the dial at your last event. Just twist, read the number, and weld.

  • 30 energy settings from 1 to 30 Joules in single-Joule increments — covering every chain style from the finest box chain to heavier curb and cable
  • Lockable power setting — tap once to lock your energy level in place so it can't shift during a busy session
  • Digital display shows your exact setting at a glance, not an approximation

This is the kind of precision that makes your welds cleaner, your appointments faster, and your customers happier.


Built to Go Wherever Business Takes You

Most permanent jewelry welders were designed for a bench. The Zapp Plus® 2 was designed for your life as an artist.

  • 1.9 lbs — light enough to carry in your bag all day
  • 13.3 × 15.5 × 6.9 cm footprint — takes up less space than a lunchbox
  • Detachable 72" Advanced Orion Stylus — six feet of cord reach means you can weld anklets on seated clients without repositioning the machine or asking them to awkwardly extend their leg
  • Stylus extension compatible — need even more reach? The Zapp Plus® 2 accepts Sunstone's stylus extension cord for maximum flexibility in any setup

Whether you're at a farmers market, a boutique pop-up, a beauty studio, or your own permanent jewelry studio, the Zapp Plus® 2 runs the same — reliably — every time.


Power That Handles Every Chain in Your Collection

Zapp Plus 2  White electronic device with a black dial labeled '5' and 'zapp plus' on a white background

The 1–30 Joule energy range is what separates the Zapp Plus® 2 from entry-level welders with less headroom. You'll be able to close:

  • Delicate fine chains (box, satellite, diamond-cut) at the lower end
  • Mid-weight cable and curb chain at mid-range settings
  • Heavier sterling silver and gold-filled chain toward the top of the range

The Zapp Plus® 2 is also fully argon-ready — connect any argon source (like the Sunstone Argon Mini) in seconds for cleaner welds with less oxidation, especially noticeable on gold and silver metals. Your customers will see the difference in the finish. And at one weld per second, you'll keep your appointment line moving even on your busiest market days.

Weld spot diameter runs 0.5–2.0mm, giving you the control to work precisely on jump rings and chain links without overcooking the metal or leaving visible marks.


Make It Yours — Color Options Available

The Zapp Plus® 2 is available in four finishes: Black, Silver, Rose Gold, and Desert. The 72" Orion Stylus is included in black as standard — additional colors are available for a $50 upgrade fee.

This is the welder that looks as good on your table as it performs in your hand.


What's in the Box

Zapp Plus Collection of electronic components and accessories on a white background

Everything you need to start welding from day one:

  • Zapp Plus® 2 Permanent Jewelry Welder (your chosen color)
  • Power Adapter and Power Cord
  • (3) 1mm Premium Orion® Tungsten Electrodes (non-radioactive)
  • 72" Advanced Orion Welding Stylus (black standard)
  • 7' Argon Tubing
  • Shaded Safety Glasses
  • Precision Ground Clip
  • Standard Alligator Clip
  • Stylus Holder
  • Metal Welding Practice Card
  • Fiberglass Brush
  • Comprehensive Operator's Manual

Made in the USA. Backed by 3 Years.

The Zapp Plus® 2 is manufactured in the United States by Sunstone Engineering, an ISO 9001–certified precision micro welding company with over two decades of experience. Every unit ships with a 3-year manufacturer's warranty covering all components, so you can invest confidently knowing your equipment is protected long-term.

This is not a rebranded import. It's a purpose-built permanent jewelry welder from the brand that pioneered the category.


Why Buy from The Maker's Chest?

As an authorized Sunstone reseller, we carry the same product with the same warranty — but we give you more:

  • 75-day returns. Sunstone offers 30 days. We offer 75. Buy with confidence, not pressure.
  • Expert USA-based technical support. Our team knows permanent jewelry welders inside and out. When you have a question — before or after you buy — we're the people who pick up.
  • Dual lines of support. You get direct access to our team and Sunstone's manufacturer support. Two layers of help, not one.
  • No runaround. We're a specialized retailer. Permanent jewelry equipment is what we do, so the person helping you knows what they're talking about.

Buying direct from a manufacturer sounds convenient — until something doesn't go as expected. We're the people who are there for what comes next.


Is the Zapp Plus® 2 Right for You?

Zapp™ Zapp Plus® 2 Orion mPulse
Energy Range 3–10 J 1–30 J 1–30 J (half-J increments below 16J)
Energy Control Manual dial Digital dial + lock Digital touchscreen
Stylus Length ~36" 72" 72"
Weight Compact 1.9 lbs Compact
Colors One 4 options Multiple
Best For First-time artists, low volume Growing businesses, pop-ups, studios High-volume, professional studios
Price $1,199 $1,699 Higher

Choose the Zapp Plus® 2 if: you want more power, more precision, more portability, and a stylish machine that can handle any chain in your lineup — without jumping to a professional-grade price point.

Step up to the Orion mPulse if: you're running a high-volume studio and need Sunstone's Tru-Fire Technology, half-Joule energy control, and a digital touchscreen interface.

Not sure which is right for your setup? Contact our team — we'll help you choose, not just sell you something.


Frequently Asked Questions

What makes the Zapp Plus® 2 different from the original Zapp Plus? The Zapp Plus® 2 is a complete redesign, not a minor update. The biggest changes are the digital energy dial (the original had a manual dial with no precise readout), the lockable power setting, the longer 72" Advanced Orion Stylus (vs. ~44" on the original), and the addition of multiple color options. It also has a smaller, cleaner footprint optimized for portability. If you're choosing between the two, the Zapp Plus® 2 is the one to get.

Is the Zapp Plus® 2 good for a complete beginner? Yes — it's actually the welder many experienced artists wish they'd started with. The digital dial removes the guesswork of "where exactly am I set?", and the 1–30 Joule range gives you room to grow without needing to upgrade as you expand your chain offerings. The included practice card lets you build confidence before your first client session.

What chain types and metals work with the Zapp Plus® 2? The 1–30 Joule range covers virtually every chain style used in permanent jewelry, including fine box, satellite, cable, and curb chain in gold-filled, sterling silver, solid gold, and stainless steel. Lower settings handle delicate chains; higher settings handle heavier gauges and jump rings. With argon connected, you'll get noticeably cleaner results on gold and silver metals.

Do I need argon gas to use this welder? No — the Zapp Plus® 2 works perfectly without argon. Adding argon (via the optional Sunstone Argon Mini or any compatible argon source) improves weld cleanliness and reduces oxidation on precious metals. It's a nice upgrade once you're comfortable with your setup, but not required to start.

Can I weld anklets easily with the Zapp Plus® 2? Yes — this is one of the Zapp Plus® 2's strongest advantages. The 72" Advanced Orion Stylus gives you six feet of reach, so you can weld anklets on a seated client without repositioning the machine. You can also add Sunstone's stylus extension cord for even more cord length if your setup requires it.

What's the difference between the Zapp Plus® 2 and the Orion mPulse? Both cover a 1–30 Joule range, but the mPulse adds Sunstone's Tru-Fire Technology (fewer misfires, improved energy release), half-Joule increments below 16J for finer precision on delicate work, and a digital touchscreen display. The mPulse is designed for high-volume professional studios. The Zapp Plus® 2 is the better value for artists building or scaling a business who don't yet need those advanced features.

What colors does the Zapp Plus® 2 come in? The unit itself is available in Black, Silver, Rose Gold, and Desert. The standard 72" Orion Stylus is included in black; stylus upgrades to other colors (including limited edition options) are available for a $50 fee.

What is your return policy, and how does it compare to buying directly from Sunstone? We offer a 75-day return window — more than twice Sunstone's standard 30-day return policy. If the Zapp Plus® 2 isn't the right fit for your business, contact our team within 75 days and we'll work with you on a return. We don't believe in making a $1,699 purchase feel rushed.

Is the 3-year warranty still valid when I buy from The Maker's Chest? Absolutely. As an authorized Sunstone reseller, all manufacturer warranties are fully intact when you purchase through us — the same 3-year coverage you'd receive buying directly from Sunstone.

Can I get help troubleshooting or setting up my welder after I receive it? Yes. Our USA-based expert support team is available to help you troubleshoot settings, understand your energy levels for different chain types, and get your workflow dialed in. You also have direct access to Sunstone's manufacturer support as a second resource — two layers of help, not one.

Is the Zapp Plus® 2 available with an extended protection plan? Yes — the Zapp Plus® 2 qualifies for Sunstone's optional VIP "Forever Warranty" plan (Sunstone Circle), available at checkout for extended coverage beyond the standard 3-year warranty.

Shipping

We offer FREE Shipping* throughout the 48 contiguous United States! Yes, no hidden costs at checkout! 

*This is with the exception of the following brands of products at the moment, on which we DO have to charge shipping: 

  • OneLaser X Series Laser Engravers
  • OneLaser Hydra Series Laser Engravers
  • PiBurn Laser Rotary Accessories
  • Filtrabox Fume Extractors and Replacement Filters
  • BOFA Fume Extractors and Replacement Filters
  • Maxce IndexX Laser Marking Production Table

Summary

  • Order cutoff: 5pm PST
  • Order handling: 1-3 days
  • Order transit: 3-7 days
  • Free shipping to the contiguous United States

Order Confirmation & Dispatch
As soon as you place an order with us you'll receive an order confirmation email, and we'll get working to have your order dispatched as soon as we can.

Typically, we'll dispatch your order within 1 business day, however this can vary depending on the product and our warehouses, so please allow up to 3 business days.

Once your order has dispatched from our warehouse, you'll receive shipping confirmation within 24 hours of your order leaving our warehouse.

General Delivery Timeframes
Delivery timeframes will vary dependent on your location and the items you've ordered.

In general, these are the delivery timeframes you can expect:

  • 1-7 Business Days - Delivery within the contiguous United States 

The above is intended to be used as a guide, and may not apply in all cases. Some products may have specific 'Delivery Timeframe' information, which can be found on its own tab, or on the main 'Description' tab of the product.

Home Delivery (Bulky Items)

  • This service is generally for products over 40kg in weight, as it is a requirement for these products to be palletised for delivery.
  • This service utilises power tailgates with two-man crews or crane trucks when required and this is included in the quoted price.
  • The receiver will be contacted prior to delivery to arrange a suitable delivery date and time. Deliveries are scheduled for either an AM or PM slot on any given day.
  • Delivery is to front car port, driveway, doorstep or wherever practical depending upon site access. Drivers are not permitted to move item(s) within the residence or around the property due to OHS reasons.
  • This service assumes reasonable and safe access to the site is available. Overhanging trees, steep driveways, unsealed driveways, narrow driveways or streets or an unforeseen obstruction may deem the delivery unavailable.
  • If your delivery address is in a regional or remote location, we recommend shipping to the nearest depot as the most affordable option.

Other Terms & Conditions

If you happen to miss the delivery, you will be required to pick up your item(s) from the freight company's depot. Re-delivery can be arranged to your home, however this will incur extra costs.

We can't advise on the exact time and day the delivery will occur as this is not within our control, however you will be emailed the tracking details where you will be able to contact the freight company for more accurate timeframes.

It is your responsibility to advise us if:

  • someone will be available to sign for delivery.
  • there's somewhere safe the item can be left if no one will be home.
  • if the address is a business address, as we will require the business hours of the business and name of the building.
  • you notice any damage. If so, you should make note of it when signing for delivery or do not agree to accept the delivery. If you do accept delivery you are required to immediately take photos using your smart phone or camera of the damaged packaging or products inside the packaging. If your item(s) do arrived damaged please send photos to support@themakerschest.com, then visit our returns page and lodge your return claim online.
Why Buy From Us

We get it. You've got a lot of choice when it comes to online retailers. Here's why we think you should shop with us at The Maker's Chest.

You get valuable bonuses with every purchase of a laser engraving machine that will add value to your entire business.

✅ Customers get exclusive access to the Materials Intelligence Library™, offering 550+ laser presets to get you started engraving.

We offer a Lowest Price Guarantee. What does that mean? It means you are getting the lowest prices! If you find a lower price, call us!

✅ We offer FREE shipping* to the 48 contiguous United States and we've got a 75-day No Stress Returns Policy. We know that sometimes we change our minds, so our policy takes the stress out of your purchase.

We offer local, US-based support that is available to guide you through your purchasing decisions. And we don't forget about you after that either! 

We're a family owned, small business. Our business is a reflection of ourselves, driven by strong values and a desire to do good for others.

We provide round the clock customer support. Even if we're not manning the phones late at night, you can reach out to us via email or chat on the website. Our official business hours are Monday - Friday, 9am - 5pm, but outside of these hours we're still here, and we'll get back to you as soon as we can!

Remember, we're always here to help, so give us a call on +1 833-962-5377, email us at support@themakerschest.com, or chat with us using the chat bubble in the bottom right corner of your screen.

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Description

The Sunstone Zapp Plus® 2 Is the Permanent Jewelry Welder Serious Artists Upgrade To

Lightweight enough for any pop-up, powerful enough for any chain — this is the welder that grows with your business, not against it.

The Sunstone Zapp Plus® 2 is the most refined and capable entry-level permanent jewelry welder Sunstone has ever made. At just 1.9 lbs with a footprint smaller than a paperback book, it fits in a tote bag, looks beautiful on a market table, and wields a 30-setting digital energy dial that makes dialing in your perfect weld effortless — whether you're working with delicate 14k gold-filled chain or heavier sterling silver.

This is the welder that beginners wish they'd started with and experienced artists keep as their everyday machine. And when you buy it from The Maker's Chest, you get 75 days to return it, expert USA-based technical support, and two independent lines of help — ours and Sunstone's.


A Digital Dial That Changes Everything

Zapp Plus 2  White electronic device with a pen-like attachment on a light blue background

The biggest leap forward in the Zapp Plus® 2 is the revolutionary digital energy dial. No guesswork. No trying to remember where you set the dial at your last event. Just twist, read the number, and weld.

  • 30 energy settings from 1 to 30 Joules in single-Joule increments — covering every chain style from the finest box chain to heavier curb and cable
  • Lockable power setting — tap once to lock your energy level in place so it can't shift during a busy session
  • Digital display shows your exact setting at a glance, not an approximation

This is the kind of precision that makes your welds cleaner, your appointments faster, and your customers happier.


Built to Go Wherever Business Takes You

Most permanent jewelry welders were designed for a bench. The Zapp Plus® 2 was designed for your life as an artist.

  • 1.9 lbs — light enough to carry in your bag all day
  • 13.3 × 15.5 × 6.9 cm footprint — takes up less space than a lunchbox
  • Detachable 72" Advanced Orion Stylus — six feet of cord reach means you can weld anklets on seated clients without repositioning the machine or asking them to awkwardly extend their leg
  • Stylus extension compatible — need even more reach? The Zapp Plus® 2 accepts Sunstone's stylus extension cord for maximum flexibility in any setup

Whether you're at a farmers market, a boutique pop-up, a beauty studio, or your own permanent jewelry studio, the Zapp Plus® 2 runs the same — reliably — every time.


Power That Handles Every Chain in Your Collection

Zapp Plus 2  White electronic device with a black dial labeled '5' and 'zapp plus' on a white background

The 1–30 Joule energy range is what separates the Zapp Plus® 2 from entry-level welders with less headroom. You'll be able to close:

  • Delicate fine chains (box, satellite, diamond-cut) at the lower end
  • Mid-weight cable and curb chain at mid-range settings
  • Heavier sterling silver and gold-filled chain toward the top of the range

The Zapp Plus® 2 is also fully argon-ready — connect any argon source (like the Sunstone Argon Mini) in seconds for cleaner welds with less oxidation, especially noticeable on gold and silver metals. Your customers will see the difference in the finish. And at one weld per second, you'll keep your appointment line moving even on your busiest market days.

Weld spot diameter runs 0.5–2.0mm, giving you the control to work precisely on jump rings and chain links without overcooking the metal or leaving visible marks.


Make It Yours — Color Options Available

The Zapp Plus® 2 is available in four finishes: Black, Silver, Rose Gold, and Desert. The 72" Orion Stylus is included in black as standard — additional colors are available for a $50 upgrade fee.

This is the welder that looks as good on your table as it performs in your hand.


What's in the Box

Zapp Plus Collection of electronic components and accessories on a white background

Everything you need to start welding from day one:

  • Zapp Plus® 2 Permanent Jewelry Welder (your chosen color)
  • Power Adapter and Power Cord
  • (3) 1mm Premium Orion® Tungsten Electrodes (non-radioactive)
  • 72" Advanced Orion Welding Stylus (black standard)
  • 7' Argon Tubing
  • Shaded Safety Glasses
  • Precision Ground Clip
  • Standard Alligator Clip
  • Stylus Holder
  • Metal Welding Practice Card
  • Fiberglass Brush
  • Comprehensive Operator's Manual

Made in the USA. Backed by 3 Years.

The Zapp Plus® 2 is manufactured in the United States by Sunstone Engineering, an ISO 9001–certified precision micro welding company with over two decades of experience. Every unit ships with a 3-year manufacturer's warranty covering all components, so you can invest confidently knowing your equipment is protected long-term.

This is not a rebranded import. It's a purpose-built permanent jewelry welder from the brand that pioneered the category.


Why Buy from The Maker's Chest?

As an authorized Sunstone reseller, we carry the same product with the same warranty — but we give you more:

  • 75-day returns. Sunstone offers 30 days. We offer 75. Buy with confidence, not pressure.
  • Expert USA-based technical support. Our team knows permanent jewelry welders inside and out. When you have a question — before or after you buy — we're the people who pick up.
  • Dual lines of support. You get direct access to our team and Sunstone's manufacturer support. Two layers of help, not one.
  • No runaround. We're a specialized retailer. Permanent jewelry equipment is what we do, so the person helping you knows what they're talking about.

Buying direct from a manufacturer sounds convenient — until something doesn't go as expected. We're the people who are there for what comes next.


Is the Zapp Plus® 2 Right for You?

Zapp™ Zapp Plus® 2 Orion mPulse
Energy Range 3–10 J 1–30 J 1–30 J (half-J increments below 16J)
Energy Control Manual dial Digital dial + lock Digital touchscreen
Stylus Length ~36" 72" 72"
Weight Compact 1.9 lbs Compact
Colors One 4 options Multiple
Best For First-time artists, low volume Growing businesses, pop-ups, studios High-volume, professional studios
Price $1,199 $1,699 Higher

Choose the Zapp Plus® 2 if: you want more power, more precision, more portability, and a stylish machine that can handle any chain in your lineup — without jumping to a professional-grade price point.

Step up to the Orion mPulse if: you're running a high-volume studio and need Sunstone's Tru-Fire Technology, half-Joule energy control, and a digital touchscreen interface.

Not sure which is right for your setup? Contact our team — we'll help you choose, not just sell you something.


Frequently Asked Questions

What makes the Zapp Plus® 2 different from the original Zapp Plus? The Zapp Plus® 2 is a complete redesign, not a minor update. The biggest changes are the digital energy dial (the original had a manual dial with no precise readout), the lockable power setting, the longer 72" Advanced Orion Stylus (vs. ~44" on the original), and the addition of multiple color options. It also has a smaller, cleaner footprint optimized for portability. If you're choosing between the two, the Zapp Plus® 2 is the one to get.

Is the Zapp Plus® 2 good for a complete beginner? Yes — it's actually the welder many experienced artists wish they'd started with. The digital dial removes the guesswork of "where exactly am I set?", and the 1–30 Joule range gives you room to grow without needing to upgrade as you expand your chain offerings. The included practice card lets you build confidence before your first client session.

What chain types and metals work with the Zapp Plus® 2? The 1–30 Joule range covers virtually every chain style used in permanent jewelry, including fine box, satellite, cable, and curb chain in gold-filled, sterling silver, solid gold, and stainless steel. Lower settings handle delicate chains; higher settings handle heavier gauges and jump rings. With argon connected, you'll get noticeably cleaner results on gold and silver metals.

Do I need argon gas to use this welder? No — the Zapp Plus® 2 works perfectly without argon. Adding argon (via the optional Sunstone Argon Mini or any compatible argon source) improves weld cleanliness and reduces oxidation on precious metals. It's a nice upgrade once you're comfortable with your setup, but not required to start.

Can I weld anklets easily with the Zapp Plus® 2? Yes — this is one of the Zapp Plus® 2's strongest advantages. The 72" Advanced Orion Stylus gives you six feet of reach, so you can weld anklets on a seated client without repositioning the machine. You can also add Sunstone's stylus extension cord for even more cord length if your setup requires it.

What's the difference between the Zapp Plus® 2 and the Orion mPulse? Both cover a 1–30 Joule range, but the mPulse adds Sunstone's Tru-Fire Technology (fewer misfires, improved energy release), half-Joule increments below 16J for finer precision on delicate work, and a digital touchscreen display. The mPulse is designed for high-volume professional studios. The Zapp Plus® 2 is the better value for artists building or scaling a business who don't yet need those advanced features.

What colors does the Zapp Plus® 2 come in? The unit itself is available in Black, Silver, Rose Gold, and Desert. The standard 72" Orion Stylus is included in black; stylus upgrades to other colors (including limited edition options) are available for a $50 fee.

What is your return policy, and how does it compare to buying directly from Sunstone? We offer a 75-day return window — more than twice Sunstone's standard 30-day return policy. If the Zapp Plus® 2 isn't the right fit for your business, contact our team within 75 days and we'll work with you on a return. We don't believe in making a $1,699 purchase feel rushed.

Is the 3-year warranty still valid when I buy from The Maker's Chest? Absolutely. As an authorized Sunstone reseller, all manufacturer warranties are fully intact when you purchase through us — the same 3-year coverage you'd receive buying directly from Sunstone.

Can I get help troubleshooting or setting up my welder after I receive it? Yes. Our USA-based expert support team is available to help you troubleshoot settings, understand your energy levels for different chain types, and get your workflow dialed in. You also have direct access to Sunstone's manufacturer support as a second resource — two layers of help, not one.

Is the Zapp Plus® 2 available with an extended protection plan? Yes — the Zapp Plus® 2 qualifies for Sunstone's optional VIP "Forever Warranty" plan (Sunstone Circle), available at checkout for extended coverage beyond the standard 3-year warranty.

Shipping

We offer FREE Shipping* throughout the 48 contiguous United States! Yes, no hidden costs at checkout! 

*This is with the exception of the following brands of products at the moment, on which we DO have to charge shipping: 

  • OneLaser X Series Laser Engravers
  • OneLaser Hydra Series Laser Engravers
  • PiBurn Laser Rotary Accessories
  • Filtrabox Fume Extractors and Replacement Filters
  • BOFA Fume Extractors and Replacement Filters
  • Maxce IndexX Laser Marking Production Table

Summary

  • Order cutoff: 5pm PST
  • Order handling: 1-3 days
  • Order transit: 3-7 days
  • Free shipping to the contiguous United States

Order Confirmation & Dispatch
As soon as you place an order with us you'll receive an order confirmation email, and we'll get working to have your order dispatched as soon as we can.

Typically, we'll dispatch your order within 1 business day, however this can vary depending on the product and our warehouses, so please allow up to 3 business days.

Once your order has dispatched from our warehouse, you'll receive shipping confirmation within 24 hours of your order leaving our warehouse.

General Delivery Timeframes
Delivery timeframes will vary dependent on your location and the items you've ordered.

In general, these are the delivery timeframes you can expect:

  • 1-7 Business Days - Delivery within the contiguous United States 

The above is intended to be used as a guide, and may not apply in all cases. Some products may have specific 'Delivery Timeframe' information, which can be found on its own tab, or on the main 'Description' tab of the product.

Home Delivery (Bulky Items)

  • This service is generally for products over 40kg in weight, as it is a requirement for these products to be palletised for delivery.
  • This service utilises power tailgates with two-man crews or crane trucks when required and this is included in the quoted price.
  • The receiver will be contacted prior to delivery to arrange a suitable delivery date and time. Deliveries are scheduled for either an AM or PM slot on any given day.
  • Delivery is to front car port, driveway, doorstep or wherever practical depending upon site access. Drivers are not permitted to move item(s) within the residence or around the property due to OHS reasons.
  • This service assumes reasonable and safe access to the site is available. Overhanging trees, steep driveways, unsealed driveways, narrow driveways or streets or an unforeseen obstruction may deem the delivery unavailable.
  • If your delivery address is in a regional or remote location, we recommend shipping to the nearest depot as the most affordable option.

Other Terms & Conditions

If you happen to miss the delivery, you will be required to pick up your item(s) from the freight company's depot. Re-delivery can be arranged to your home, however this will incur extra costs.

We can't advise on the exact time and day the delivery will occur as this is not within our control, however you will be emailed the tracking details where you will be able to contact the freight company for more accurate timeframes.

It is your responsibility to advise us if:

  • someone will be available to sign for delivery.
  • there's somewhere safe the item can be left if no one will be home.
  • if the address is a business address, as we will require the business hours of the business and name of the building.
  • you notice any damage. If so, you should make note of it when signing for delivery or do not agree to accept the delivery. If you do accept delivery you are required to immediately take photos using your smart phone or camera of the damaged packaging or products inside the packaging. If your item(s) do arrived damaged please send photos to support@themakerschest.com, then visit our returns page and lodge your return claim online.
Why Buy From Us

We get it. You've got a lot of choice when it comes to online retailers. Here's why we think you should shop with us at The Maker's Chest.

You get valuable bonuses with every purchase of a laser engraving machine that will add value to your entire business.

✅ Customers get exclusive access to the Materials Intelligence Library™, offering 550+ laser presets to get you started engraving.

We offer a Lowest Price Guarantee. What does that mean? It means you are getting the lowest prices! If you find a lower price, call us!

✅ We offer FREE shipping* to the 48 contiguous United States and we've got a 75-day No Stress Returns Policy. We know that sometimes we change our minds, so our policy takes the stress out of your purchase.

We offer local, US-based support that is available to guide you through your purchasing decisions. And we don't forget about you after that either! 

We're a family owned, small business. Our business is a reflection of ourselves, driven by strong values and a desire to do good for others.

We provide round the clock customer support. Even if we're not manning the phones late at night, you can reach out to us via email or chat on the website. Our official business hours are Monday - Friday, 9am - 5pm, but outside of these hours we're still here, and we'll get back to you as soon as we can!

Remember, we're always here to help, so give us a call on +1 833-962-5377, email us at support@themakerschest.com, or chat with us using the chat bubble in the bottom right corner of your screen.