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Portable & handheld
Great for metals

Herolaser 200W Pulsed Laser Cleaner

By Herolaser

$9,600.00
Everything Included
75-Day Returns
No restocking fee
Free Shipping
To the Lower 48 (No duties)
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Flexible maker financing
Materials Intelligence Library™
550+ laser presets
White Glove Onboarding
Beginner to expert
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Best After-Sales Support
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Design File Bundle
10,000+ SVG & DXF files
1 Year Warranty 75-Day Returns USA Support

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Call Us: +1 833-962-5377
Description

The Herolaser 200W Pulsed Laser Cleaner Doubles Down on Power Without Adding a Single Gram

At 200W of pulsed fiber output, this backpack-style cleaner strips heavier rust, mill scale, and multi-layer coatings faster than the 100W tier — while staying at the same 0.78 kg handheld weight.

Rust, old paint, and baked-on coatings don't come off metal without a fight. Sandblasting eats substrate, chemical strippers create hazardous waste, and wire wheels chew through thin gauge material. A pulsed fiber laser cleaner sidesteps all three problems by vaporizing contaminants with short, high-energy light pulses instead of abrasion or chemistry — and it does it without ever touching the surface it's cleaning.

The Herolaser 200W Pulsed Laser Cleaner (model ML-QF-SS-SC-HW) is the higher-power tier of Herolaser's two-model pulsed cleaning lineup, built for shops that need to clear heavier corrosion and thicker coatings than a 100W unit can move through quickly, without stepping up to a bulkier continuous-wave system.

Herolaser 200W Pulsed Laser Cleaner removing rust and coatings from metal with handheld pulsed fiber laser

200W of Pulsed Output for Heavier Contamination

Pulsed lasers clean by firing extremely short bursts of high peak-power light that vaporize surface contaminants in the instant before heat can conduct into the base metal. Doubling the average power from 100W to 200W means each pass delivers more energy to the surface, which translates directly into fewer passes needed to clear thick rust scale, multi-coat paint jobs, or heavier mill scale than the 100W Herolaser tier can manage in the same time. A shop stripping structural steel or reclaiming heavily corroded tooling gets through the job faster at 200W than at 100W, which is the entire reason this tier exists as a separate SKU rather than a firmware setting.

Herolaser 200W Pulsed Laser Cleaner before and after rust paint and coating removal results

Non-Abrasive, Chemical-Free Cleaning That Preserves the Substrate

Because the laser ablates contamination rather than grinding or blasting it away, there's no media to buy, no dust cloud to contain, and no acid runoff to dispose of — a meaningful difference from sandblasting or chemical stripping, both of which require PPE, containment, and waste handling that add real cost and downtime to a cleaning job. The base metal underneath rust or paint has a different vaporization threshold than the contaminant sitting on top of it, so a correctly tuned pulsed beam removes the coating and stops, rather than continuing to erode the parent material the way abrasive media does. That's what makes laser cleaning viable on precision tooling, thin sheet metal, and restoration work where losing even a fraction of a millimeter of base material matters.

Self-Developed Control System for Selective Removal

The unit runs on Herolaser's self-developed control system, which governs pulse parameters so the machine can selectively remove contaminants — rust, oil film, old paint — while preserving the integrity of the surface underneath rather than blasting indiscriminately at a fixed setting. This matters most on parts where over-cleaning is as costly as under-cleaning: a mold cavity, a weld-prep surface, or a part going back into service where dimensional accuracy can't drift. A crude on/off blaster can't make that distinction; a controlled pulsed system can.

Herolaser 200W Pulsed Laser Cleaner control panel for adjustable pulse settings and selective laser cleaning

Backpack-Style Portability at 0.78 kg

The handheld cleaning head weighs just 0.78 kg — the same weight as the 100W tier, since the added power comes from the laser source, not the gun — and the backpack-style carry system keeps that weight off the operator's wrist during extended cleaning runs. Compare that to a stationary or cart-mounted cleaning rig that has to be wheeled to the job: the Herolaser 200W goes into tanks, under equipment, and into tight fabrication bays that a fixed-position cleaner simply can't reach. For shops doing on-site rust removal on structural steel, machinery, or vehicles rather than bringing parts to a bench, that portability is the difference between a same-day job and a logistics problem.

Herolaser 200W Pulsed Laser Cleaner backpack-style portable laser cleaning system for field work

9-Language Control Panel for Mixed-Crew Shop Floors

The onboard control panel supports 9 languages, letting operators adjust cleaning parameters — pulse settings, cleaning mode — in their own language rather than translating a single-language interface on the fly. For shops running multilingual crews or training new operators, that removes a real source of setup error: a misread parameter on a laser cleaner isn't a cosmetic mistake, it's the difference between clearing a coating cleanly and marking the substrate.

Built for Sustained Industrial Duty

Herolaser states the unit undergoes rigorous quality checks for long-term performance and is backed by after-sales support, positioning it for repeated industrial use rather than occasional hobby cleanup. A cleaner that's only rated for light, intermittent use will show performance drift or component wear under the kind of daily, multi-hour duty cycle a fabrication shop or restoration business puts it through — this is the tier built to take that load at the higher 200W output.

What's in the Box

  • Herolaser 200W Pulsed Laser Cleaner (handheld cleaning gun)
  • Backpack-style laser source/power unit
  • Control panel / interface unit
  • Power and connection cabling
  • Safety glasses (laser-rated)

Specifications

  • Model: ML-QF-SS-SC-HW (200W tier)
  • Laser Power: 200W
  • Laser Type: Pulsed fiber laser
  • Weight: 0.78 kg (handheld unit)
  • Design: Backpack-style, portable/handheld
  • Control Panel: 9-language interface, self-developed control system
  • Applications: Rust, paint, oil, and coating removal from metal surfaces

Warranty: 1 Year. Returns: Eligible under The Maker's Chest's standard 75-day return window.

The Maker's Chest Difference

  • 🛠️ Pre-purchase and setup support from a team that knows laser cleaning equipment
  • 🔧 1-year warranty coverage backing every Herolaser unit sold through TMC, with claims handled directly by our team
  • ↩️ TMC's standard 75-day return window, longer than many direct-from-manufacturer policies
  • ✅ Every unit is inspected before it ships, so the cleaner that arrives has already been verified to power on and run correctly
  • ⚖️ Pre-purchase guidance on whether the 100W or 200W tier actually matches your typical cleaning workload before you commit to the higher price point
  • 💬 Straight answers on pulse settings, cleaning mode, and setup from a team that has actually run this equipment

Herolaser 200W vs. 100W Pulsed Laser Cleaner: Which Tier Fits Your Shop?

Spec Herolaser 100W Pulsed Laser Cleaner Herolaser 200W Pulsed Laser Cleaner
Laser Power 100W pulsed 200W pulsed
Price $7,599 $9,600
Weight 0.78 kg 0.78 kg
Design Backpack-style, handheld Backpack-style, handheld
Control Panel 9-language interface 9-language interface
Best for Lighter rust/coating removal, smaller parts, tighter budgets Heavier corrosion, multi-layer coatings, faster throughput

Choose the 200W tier if you're regularly clearing heavy rust, mill scale, or multi-coat paint and need fewer passes to get there. Choose the 100W tier if your work is lighter-duty cleaning or delicate parts and you want to save on the up-front price.

Frequently Asked Questions about Herolaser 200W Pulsed Laser Cleaner

Q: What's the actual difference between the 200W and 100W Herolaser pulsed cleaners?
A: Laser output power. The 200W unit delivers double the average pulsed power of the 100W tier, which clears heavier rust, mill scale, and multi-layer coatings in fewer passes. Both share the same 0.78 kg handheld weight, backpack-style design, and 9-language control panel — the difference is entirely in cleaning speed on heavier contamination, not portability or interface.
Q: What materials and contaminants can this machine clean?
A: It's built for metal surfaces — removing rust, oil film, old paint, and coatings without damaging the base metal underneath, per Herolaser's stated use case for this model.
Q: Do I need special certification or training to operate a laser cleaner?
A: No certification is required to purchase, but laser cleaning equipment emits a Class 4 laser beam and requires proper laser safety glasses, training on safe operation, and awareness of reflective surfaces before use. Read the manufacturer's safety documentation fully before first use.
Q: Is this safe to use in a home shop or small business setting?
A: It can be used in a shop setting with proper precautions — laser safety eyewear, a controlled work area free of unintended reflective surfaces, and adequate ventilation for vaporized contaminants. This is industrial-grade equipment, not a consumer tool, and should be treated with the same respect as any Class 4 laser device.
Q: What are the power/voltage requirements?
A: Confirm the electrical requirements with TMC or Herolaser directly before installation.
Q: Is the warranty valid when I buy through The Maker's Chest instead of directly from Herolaser?
A: Yes. TMC backs this unit with a 1-year warranty and TMC's own customer support for the life of that warranty.
Q: What's TMC's return policy on this machine?
A: This product is eligible under TMC's standard 75-day return window from the date of delivery.
Q: Why buy through The Maker's Chest instead of directly from the manufacturer?
A: TMC provides U.S.-based pre- and post-purchase support, a 75-day return window, and warranty backing on top of the manufacturer's own terms — plus guidance choosing between the 100W and 200W tiers based on your actual cleaning workload.
Q: How is a pulsed laser cleaner different from a continuous-wave (CW) laser cleaner?
A: Pulsed lasers fire short, high-peak-power bursts that vaporize surface contamination with minimal heat transfer into the base material, making them better suited to precision work and thinner materials. Continuous-wave cleaners run a constant beam and are generally better suited to high-speed, heavy industrial stripping where some additional heat input is acceptable. This 200W unit is a pulsed system — it is not directly comparable to Herolaser's continuous-wave 1500W/2000W cleaners, which use different technology for different jobs.
Specifications
Herolaser 200W Pulsed Laser Cleaner Specifications:
  • Model: ML-QF-SS-SC-HW (200W tier)
  • Laser Power: 200W
  • Laser Type: Pulsed fiber laser
  • Weight: 0.78 kg (handheld unit)
  • Design: Backpack-style, portable/handheld
  • Control Panel: 9-language interface, self-developed control system
  • Applications: Rust, paint, oil, and coating removal from metal surfaces
Warranty

Herolaser 200W Pulsed Laser Cleaner is covered by a 1-year warranty. Returns are accepted within TMC's standard 75-day return window from delivery.

Shipping

We offer FREE Shipping* throughout the 48 contiguous United States! Yes, no hidden costs at checkout! 

*This is with the exception of the following brands of products at the moment, on which we DO have to charge shipping: 

  • BOFA Fume Extractor and Replacement Filters 
  • Carbide 3D CNC Routers 
  • Crio DTF Printers 
  • Filtrabox Fume Extractors and Replacement Filters
  • FumeDog Fume Extractors
  • GravoTech Laser Engravers
  • Maxce IndexX Laser Marking Production Table
  • OneLaser X Series
  • OneLaser Hydra Series
  • PiBurn Laser Rotary Accessories
  • Sunstone Welders and Accessories
  • THEO Laser Welders

Summary

  • Order cutoff: 5pm PST
  • Order handling: 1-3 days
  • Order transit: 3-7 days
  • Free shipping to the contiguous United States

Order Confirmation & Dispatch
As soon as you place an order with us you'll receive an order confirmation email, and we'll get working to have your order dispatched as soon as we can.

Typically, we'll dispatch your order within 1 business day, however this can vary depending on the product and our warehouses, so please allow up to 3 business days.

Once your order has dispatched from our warehouse, you'll receive shipping confirmation within 24 hours of your order leaving our warehouse.

General Delivery Timeframes
Delivery timeframes will vary dependent on your location and the items you've ordered.

In general, these are the delivery timeframes you can expect:

  • 1-7 Business Days - Delivery within the contiguous United States 

The above is intended to be used as a guide, and may not apply in all cases. Some products may have specific 'Delivery Timeframe' information, which can be found on its own tab, or on the main 'Description' tab of the product.

Home Delivery (Bulky Items)

  • This service is generally for products over 40kg in weight, as it is a requirement for these products to be palletised for delivery.
  • This service utilises power tailgates with two-man crews or crane trucks when required and this is included in the quoted price.
  • The receiver will be contacted prior to delivery to arrange a suitable delivery date and time. Deliveries are scheduled for either an AM or PM slot on any given day.
  • Delivery is to front car port, driveway, doorstep or wherever practical depending upon site access. Drivers are not permitted to move item(s) within the residence or around the property due to OHS reasons.
  • This service assumes reasonable and safe access to the site is available. Overhanging trees, steep driveways, unsealed driveways, narrow driveways or streets or an unforeseen obstruction may deem the delivery unavailable.
  • If your delivery address is in a regional or remote location, we recommend shipping to the nearest depot as the most affordable option.

Other Terms & Conditions

If you happen to miss the delivery, you will be required to pick up your item(s) from the freight company's depot. Re-delivery can be arranged to your home, however this will incur extra costs.

We can't advise on the exact time and day the delivery will occur as this is not within our control, however you will be emailed the tracking details where you will be able to contact the freight company for more accurate timeframes.

It is your responsibility to advise us if:

  • someone will be available to sign for delivery.
  • there's somewhere safe the item can be left if no one will be home.
  • if the address is a business address, as we will require the business hours of the business and name of the building.
  • you notice any damage. If so, you should make note of it when signing for delivery or do not agree to accept the delivery. If you do accept delivery you are required to immediately take photos using your smart phone or camera of the damaged packaging or products inside the packaging. If your item(s) do arrived damaged please send photos to support@themakerschest.com, then visit our returns page and lodge your return claim online.
Why Buy From Us

We get it. You've got a lot of choice when it comes to online retailers. Here's why we think you should shop with us at The Maker's Chest.

You get valuable bonuses with every purchase of a laser engraving machine that will add value to your entire business.

✅ Customers get exclusive access to the Materials Intelligence Library™, offering 550+ laser presets to get you started engraving.

We offer a Lowest Price Guarantee. What does that mean? It means you are getting the lowest prices! If you find a lower price, call us!

✅ We offer FREE shipping* to the 48 contiguous United States and we've got a 75-day No Stress Returns Policy. We know that sometimes we change our minds, so our policy takes the stress out of your purchase.

We offer local, US-based support that is available to guide you through your purchasing decisions. And we don't forget about you after that either! 

We're a family owned, small business. Our business is a reflection of ourselves, driven by strong values and a desire to do good for others.

We provide round the clock customer support. Even if we're not manning the phones late at night, you can reach out to us via email or chat on the website. Our official business hours are Monday - Friday, 9am - 5pm, but outside of these hours we're still here, and we'll get back to you as soon as we can!

Remember, we're always here to help, so give us a call on +1 833-962-5377, email us at support@themakerschest.com, or chat with us using the chat bubble in the bottom right corner of your screen.

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Description

The Herolaser 200W Pulsed Laser Cleaner Doubles Down on Power Without Adding a Single Gram

At 200W of pulsed fiber output, this backpack-style cleaner strips heavier rust, mill scale, and multi-layer coatings faster than the 100W tier — while staying at the same 0.78 kg handheld weight.

Rust, old paint, and baked-on coatings don't come off metal without a fight. Sandblasting eats substrate, chemical strippers create hazardous waste, and wire wheels chew through thin gauge material. A pulsed fiber laser cleaner sidesteps all three problems by vaporizing contaminants with short, high-energy light pulses instead of abrasion or chemistry — and it does it without ever touching the surface it's cleaning.

The Herolaser 200W Pulsed Laser Cleaner (model ML-QF-SS-SC-HW) is the higher-power tier of Herolaser's two-model pulsed cleaning lineup, built for shops that need to clear heavier corrosion and thicker coatings than a 100W unit can move through quickly, without stepping up to a bulkier continuous-wave system.

Herolaser 200W Pulsed Laser Cleaner removing rust and coatings from metal with handheld pulsed fiber laser

200W of Pulsed Output for Heavier Contamination

Pulsed lasers clean by firing extremely short bursts of high peak-power light that vaporize surface contaminants in the instant before heat can conduct into the base metal. Doubling the average power from 100W to 200W means each pass delivers more energy to the surface, which translates directly into fewer passes needed to clear thick rust scale, multi-coat paint jobs, or heavier mill scale than the 100W Herolaser tier can manage in the same time. A shop stripping structural steel or reclaiming heavily corroded tooling gets through the job faster at 200W than at 100W, which is the entire reason this tier exists as a separate SKU rather than a firmware setting.

Herolaser 200W Pulsed Laser Cleaner before and after rust paint and coating removal results

Non-Abrasive, Chemical-Free Cleaning That Preserves the Substrate

Because the laser ablates contamination rather than grinding or blasting it away, there's no media to buy, no dust cloud to contain, and no acid runoff to dispose of — a meaningful difference from sandblasting or chemical stripping, both of which require PPE, containment, and waste handling that add real cost and downtime to a cleaning job. The base metal underneath rust or paint has a different vaporization threshold than the contaminant sitting on top of it, so a correctly tuned pulsed beam removes the coating and stops, rather than continuing to erode the parent material the way abrasive media does. That's what makes laser cleaning viable on precision tooling, thin sheet metal, and restoration work where losing even a fraction of a millimeter of base material matters.

Self-Developed Control System for Selective Removal

The unit runs on Herolaser's self-developed control system, which governs pulse parameters so the machine can selectively remove contaminants — rust, oil film, old paint — while preserving the integrity of the surface underneath rather than blasting indiscriminately at a fixed setting. This matters most on parts where over-cleaning is as costly as under-cleaning: a mold cavity, a weld-prep surface, or a part going back into service where dimensional accuracy can't drift. A crude on/off blaster can't make that distinction; a controlled pulsed system can.

Herolaser 200W Pulsed Laser Cleaner control panel for adjustable pulse settings and selective laser cleaning

Backpack-Style Portability at 0.78 kg

The handheld cleaning head weighs just 0.78 kg — the same weight as the 100W tier, since the added power comes from the laser source, not the gun — and the backpack-style carry system keeps that weight off the operator's wrist during extended cleaning runs. Compare that to a stationary or cart-mounted cleaning rig that has to be wheeled to the job: the Herolaser 200W goes into tanks, under equipment, and into tight fabrication bays that a fixed-position cleaner simply can't reach. For shops doing on-site rust removal on structural steel, machinery, or vehicles rather than bringing parts to a bench, that portability is the difference between a same-day job and a logistics problem.

Herolaser 200W Pulsed Laser Cleaner backpack-style portable laser cleaning system for field work

9-Language Control Panel for Mixed-Crew Shop Floors

The onboard control panel supports 9 languages, letting operators adjust cleaning parameters — pulse settings, cleaning mode — in their own language rather than translating a single-language interface on the fly. For shops running multilingual crews or training new operators, that removes a real source of setup error: a misread parameter on a laser cleaner isn't a cosmetic mistake, it's the difference between clearing a coating cleanly and marking the substrate.

Built for Sustained Industrial Duty

Herolaser states the unit undergoes rigorous quality checks for long-term performance and is backed by after-sales support, positioning it for repeated industrial use rather than occasional hobby cleanup. A cleaner that's only rated for light, intermittent use will show performance drift or component wear under the kind of daily, multi-hour duty cycle a fabrication shop or restoration business puts it through — this is the tier built to take that load at the higher 200W output.

What's in the Box

  • Herolaser 200W Pulsed Laser Cleaner (handheld cleaning gun)
  • Backpack-style laser source/power unit
  • Control panel / interface unit
  • Power and connection cabling
  • Safety glasses (laser-rated)

Specifications

  • Model: ML-QF-SS-SC-HW (200W tier)
  • Laser Power: 200W
  • Laser Type: Pulsed fiber laser
  • Weight: 0.78 kg (handheld unit)
  • Design: Backpack-style, portable/handheld
  • Control Panel: 9-language interface, self-developed control system
  • Applications: Rust, paint, oil, and coating removal from metal surfaces

Warranty: 1 Year. Returns: Eligible under The Maker's Chest's standard 75-day return window.

The Maker's Chest Difference

  • 🛠️ Pre-purchase and setup support from a team that knows laser cleaning equipment
  • 🔧 1-year warranty coverage backing every Herolaser unit sold through TMC, with claims handled directly by our team
  • ↩️ TMC's standard 75-day return window, longer than many direct-from-manufacturer policies
  • ✅ Every unit is inspected before it ships, so the cleaner that arrives has already been verified to power on and run correctly
  • ⚖️ Pre-purchase guidance on whether the 100W or 200W tier actually matches your typical cleaning workload before you commit to the higher price point
  • 💬 Straight answers on pulse settings, cleaning mode, and setup from a team that has actually run this equipment

Herolaser 200W vs. 100W Pulsed Laser Cleaner: Which Tier Fits Your Shop?

Spec Herolaser 100W Pulsed Laser Cleaner Herolaser 200W Pulsed Laser Cleaner
Laser Power 100W pulsed 200W pulsed
Price $7,599 $9,600
Weight 0.78 kg 0.78 kg
Design Backpack-style, handheld Backpack-style, handheld
Control Panel 9-language interface 9-language interface
Best for Lighter rust/coating removal, smaller parts, tighter budgets Heavier corrosion, multi-layer coatings, faster throughput

Choose the 200W tier if you're regularly clearing heavy rust, mill scale, or multi-coat paint and need fewer passes to get there. Choose the 100W tier if your work is lighter-duty cleaning or delicate parts and you want to save on the up-front price.

Frequently Asked Questions about Herolaser 200W Pulsed Laser Cleaner

Q: What's the actual difference between the 200W and 100W Herolaser pulsed cleaners?
A: Laser output power. The 200W unit delivers double the average pulsed power of the 100W tier, which clears heavier rust, mill scale, and multi-layer coatings in fewer passes. Both share the same 0.78 kg handheld weight, backpack-style design, and 9-language control panel — the difference is entirely in cleaning speed on heavier contamination, not portability or interface.
Q: What materials and contaminants can this machine clean?
A: It's built for metal surfaces — removing rust, oil film, old paint, and coatings without damaging the base metal underneath, per Herolaser's stated use case for this model.
Q: Do I need special certification or training to operate a laser cleaner?
A: No certification is required to purchase, but laser cleaning equipment emits a Class 4 laser beam and requires proper laser safety glasses, training on safe operation, and awareness of reflective surfaces before use. Read the manufacturer's safety documentation fully before first use.
Q: Is this safe to use in a home shop or small business setting?
A: It can be used in a shop setting with proper precautions — laser safety eyewear, a controlled work area free of unintended reflective surfaces, and adequate ventilation for vaporized contaminants. This is industrial-grade equipment, not a consumer tool, and should be treated with the same respect as any Class 4 laser device.
Q: What are the power/voltage requirements?
A: Confirm the electrical requirements with TMC or Herolaser directly before installation.
Q: Is the warranty valid when I buy through The Maker's Chest instead of directly from Herolaser?
A: Yes. TMC backs this unit with a 1-year warranty and TMC's own customer support for the life of that warranty.
Q: What's TMC's return policy on this machine?
A: This product is eligible under TMC's standard 75-day return window from the date of delivery.
Q: Why buy through The Maker's Chest instead of directly from the manufacturer?
A: TMC provides U.S.-based pre- and post-purchase support, a 75-day return window, and warranty backing on top of the manufacturer's own terms — plus guidance choosing between the 100W and 200W tiers based on your actual cleaning workload.
Q: How is a pulsed laser cleaner different from a continuous-wave (CW) laser cleaner?
A: Pulsed lasers fire short, high-peak-power bursts that vaporize surface contamination with minimal heat transfer into the base material, making them better suited to precision work and thinner materials. Continuous-wave cleaners run a constant beam and are generally better suited to high-speed, heavy industrial stripping where some additional heat input is acceptable. This 200W unit is a pulsed system — it is not directly comparable to Herolaser's continuous-wave 1500W/2000W cleaners, which use different technology for different jobs.
Specifications
Herolaser 200W Pulsed Laser Cleaner Specifications:
  • Model: ML-QF-SS-SC-HW (200W tier)
  • Laser Power: 200W
  • Laser Type: Pulsed fiber laser
  • Weight: 0.78 kg (handheld unit)
  • Design: Backpack-style, portable/handheld
  • Control Panel: 9-language interface, self-developed control system
  • Applications: Rust, paint, oil, and coating removal from metal surfaces
Warranty

Herolaser 200W Pulsed Laser Cleaner is covered by a 1-year warranty. Returns are accepted within TMC's standard 75-day return window from delivery.

Shipping

We offer FREE Shipping* throughout the 48 contiguous United States! Yes, no hidden costs at checkout! 

*This is with the exception of the following brands of products at the moment, on which we DO have to charge shipping: 

  • BOFA Fume Extractor and Replacement Filters 
  • Carbide 3D CNC Routers 
  • Crio DTF Printers 
  • Filtrabox Fume Extractors and Replacement Filters
  • FumeDog Fume Extractors
  • GravoTech Laser Engravers
  • Maxce IndexX Laser Marking Production Table
  • OneLaser X Series
  • OneLaser Hydra Series
  • PiBurn Laser Rotary Accessories
  • Sunstone Welders and Accessories
  • THEO Laser Welders

Summary

  • Order cutoff: 5pm PST
  • Order handling: 1-3 days
  • Order transit: 3-7 days
  • Free shipping to the contiguous United States

Order Confirmation & Dispatch
As soon as you place an order with us you'll receive an order confirmation email, and we'll get working to have your order dispatched as soon as we can.

Typically, we'll dispatch your order within 1 business day, however this can vary depending on the product and our warehouses, so please allow up to 3 business days.

Once your order has dispatched from our warehouse, you'll receive shipping confirmation within 24 hours of your order leaving our warehouse.

General Delivery Timeframes
Delivery timeframes will vary dependent on your location and the items you've ordered.

In general, these are the delivery timeframes you can expect:

  • 1-7 Business Days - Delivery within the contiguous United States 

The above is intended to be used as a guide, and may not apply in all cases. Some products may have specific 'Delivery Timeframe' information, which can be found on its own tab, or on the main 'Description' tab of the product.

Home Delivery (Bulky Items)

  • This service is generally for products over 40kg in weight, as it is a requirement for these products to be palletised for delivery.
  • This service utilises power tailgates with two-man crews or crane trucks when required and this is included in the quoted price.
  • The receiver will be contacted prior to delivery to arrange a suitable delivery date and time. Deliveries are scheduled for either an AM or PM slot on any given day.
  • Delivery is to front car port, driveway, doorstep or wherever practical depending upon site access. Drivers are not permitted to move item(s) within the residence or around the property due to OHS reasons.
  • This service assumes reasonable and safe access to the site is available. Overhanging trees, steep driveways, unsealed driveways, narrow driveways or streets or an unforeseen obstruction may deem the delivery unavailable.
  • If your delivery address is in a regional or remote location, we recommend shipping to the nearest depot as the most affordable option.

Other Terms & Conditions

If you happen to miss the delivery, you will be required to pick up your item(s) from the freight company's depot. Re-delivery can be arranged to your home, however this will incur extra costs.

We can't advise on the exact time and day the delivery will occur as this is not within our control, however you will be emailed the tracking details where you will be able to contact the freight company for more accurate timeframes.

It is your responsibility to advise us if:

  • someone will be available to sign for delivery.
  • there's somewhere safe the item can be left if no one will be home.
  • if the address is a business address, as we will require the business hours of the business and name of the building.
  • you notice any damage. If so, you should make note of it when signing for delivery or do not agree to accept the delivery. If you do accept delivery you are required to immediately take photos using your smart phone or camera of the damaged packaging or products inside the packaging. If your item(s) do arrived damaged please send photos to support@themakerschest.com, then visit our returns page and lodge your return claim online.
Why Buy From Us

We get it. You've got a lot of choice when it comes to online retailers. Here's why we think you should shop with us at The Maker's Chest.

You get valuable bonuses with every purchase of a laser engraving machine that will add value to your entire business.

✅ Customers get exclusive access to the Materials Intelligence Library™, offering 550+ laser presets to get you started engraving.

We offer a Lowest Price Guarantee. What does that mean? It means you are getting the lowest prices! If you find a lower price, call us!

✅ We offer FREE shipping* to the 48 contiguous United States and we've got a 75-day No Stress Returns Policy. We know that sometimes we change our minds, so our policy takes the stress out of your purchase.

We offer local, US-based support that is available to guide you through your purchasing decisions. And we don't forget about you after that either! 

We're a family owned, small business. Our business is a reflection of ourselves, driven by strong values and a desire to do good for others.

We provide round the clock customer support. Even if we're not manning the phones late at night, you can reach out to us via email or chat on the website. Our official business hours are Monday - Friday, 9am - 5pm, but outside of these hours we're still here, and we'll get back to you as soon as we can!

Remember, we're always here to help, so give us a call on +1 833-962-5377, email us at support@themakerschest.com, or chat with us using the chat bubble in the bottom right corner of your screen.