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Description
Specifications
Warranty & Manuals
Shipping
Why Buy From Us
Description
Deploy the speed and precision of an UV laser source with the FSL Muse UV Galvo Laser
100x faster, 10x finer detail and 30x smaller spot sizes than a CO2 laser. Engrave and mark with extreme detail onto a vast array of materials with one of the only UV desktop lasers available on the market, the FSL Muse UV Galvo Laser.
Compatible Materials:
Wood
Metals
Leather
Plastics
Fabric
Stone
Rubber
Glass
The FSL Muse UV Galvo Laser Engraver redefines precision and efficiency, boasting an impressive 100x faster processing speed (up to 5,000mm/sec on most materials) and delivering details 10x finer than traditional CO2 lasers. Powered by a cutting-edge 355nm source, its spot sizes are 3 times smaller than those of traditional fiber lasers and an astounding 30 times smaller than typical CO2 lasers, ensuring unparalleled detail in every engraving project.
With the FSL Muse UV Galvo, you can execute full 3D Engraving inside glass crystals. Unlike a CO2 laser which can only do glass surface marking, a UV laser is capable of both surface and subsurface float marking of glass up to 4" deep. The marks are frosted white, smooth to the touch. This is due to the smaller spot size and higher repetition rate of UV lasers.
The solid-state UV laser requires no water cooling and has no consumable parts with estimated lifetime of more than 10,000 hrs. The closed loop galvonometer scanners with encoder feedback project the laser beam with no additional mechanical parts such as belts, gears or pulleys to ensure perfect results each time.
This groundbreaking technology opens up new creative possibilities, allowing users to explore materials beyond the capabilities of standard fiber lasers. From glass to powder-coated metals, paper, wood and even PVC, the FSL Muse UV Galvo enables users to push the boundaries of their creativity with ease.
Don't have internet in your shop? The built-in Retina Engrave software not only provides you robust design tools and advanced laser control, it gives you the flexibility to work with or without an internet connection.
100x Faster. 10x Finer Detail.
Unlock unprecedented precision and efficiency with our groundbreaking FSL Muse UV Galvo laser engraver. Powered by a 355nm source, enjoy spot sizes 3 times smaller than traditional fiber lasers and an astounding 30 times smaller than typical CO2 lasers – delivering an incredible 30x improvement in detail.
Experience the versatility of 355nm UV, marking materials beyond the reach of standard 1064nm fiber lasers. From glass to powder-coated metals, paper, and wood, explore new creative horizons with ease.
Utilizing fast rotating stationary mirrors, the FSL Muse UV Galvo achieves processing speeds up to 5,000mm/sec, which is 100x faster than conventional lasers – ensuring unparalleled productivity.
But the innovation doesn't stop there. Integrated Intel RealSense, 7" LCD touchscreen functions, and the intuitive RetinaEngrave v3.0 software empower you with seamless control and design capabilities. Whether you're crafting original art or launching a small business, the FSL Muse UV Galvo sets the standard for excellence in the desktop laser market.
3D Scan-Mark with Motorized Autofocus
The FSL Muse UV Galvo Laser utilizes a Intel’s 3D RealSense camera to accurately map millions of 3D data points to create a 3D workspace. This allows multiple objects with varying heights to be engraved - all in one job simultaneously.
The standard 3D Camera uses two stereo cameras combined with a laser dot projector to create the 3D height map. Also available is a Time of Flight (ToF) 3D Camera upgrade which measures the speed of light at millions of points to create the height map. ToF cameras are much better at resolving reflective and transparent objects which are otherwise unresolvable by the standard laser dot projector.
Using 3D height data, objects outside a normal marking field of view are split and marked with the synchronized Z motor.
Mark Almost ANY Material
Unlike a CO2 laser which can only do glass surface marking, The FSL Muse UV Galvo Laser is one of the only desktop lasers on the marker that iscapable of both surface and subsurface float marking of glassup to 4" deep. Subsurface marks float in the middle of the glass and are ultra-durable/tamperproof (requires3D Subsurface Glass Marking Lens).
Multi-color engravings and markings on steel (deep black, red, green, white, etc) is also possible, including engravings on powdercoated metals without damaging the powdercoat surface; You can even mark paper, cardboard, wood white without damaging the surface; marks aluminum oxide, silicon and more.
Cutting: You can cut through the following materials using micromachining fine details, up to 3mm glass, 3mm aluminum, 3mm steel, 6mm wood. Wood cuts without charring and cuts quickly, glass/metals are relatively slow but still cut through all the way through with no splatter/recast (10W+ recommended).
Key Features of the FSL Muse UV Galvo Laser include:
New Swivel Enclosure: Lid swivels like a motorcycle helmet allowing full access from 3 sides to allow extra large items like a full size guitar or .308 hunting rifle to be engraved, included as standard
Full 3D Engraving on curved surfaces. Upload STL/OBJ (from CAD or 3D Scanner) and FSL RE3 will project wrap your file around the surface. Eg can do cylinders, cones or sphere without a rotary (around 90 degrees field of view). Laser will move Z axis in sync with galvo and engrave slices for full 3d on a curved surface.
Full 3D Engraving inside Glass Crystals. Upload 2D portraits and FSL will AI convert to 3D OBJ file ready to be engraved inside a glass crystal. Will also take any textured OBJ 3d file directly (3d scanner compatible).
355nm Pulsed UV Laserfor superior marking quality on nearly any material, 30x smaller than CO2
Ultra high speed, 5000mm/sec laser marking on many materials, 10-100x speed of gantry CO2 laser
Superior glass engravingover CO2 with 100x more detail and no jagged edges (Requires 5W and above)
Unlike a CO2 laser which can only do glass surface marking, a UV laser iscapable of both surface and subsurface float marking of glassup to 4" deep.
Subsurface marks float in the middle of the glass and are ultra-durable/tamperproof (requires3D Subsurface Glass Marking Lens).
Marks powdercoated metals without damaging powdercoat surface; marks paper, cardboard, wood white without damaging the surface; marks aluminum oxide, silicon and more.
Cutting: Can cut through the following materials using micromachining fine details, up to 3mm glass, 3mm aluminum, 3mm steel, 6mm wood. Wood cuts without charring and cuts quickly, glass/metals are relatively slow but still cut through all the way through with no splatter/recast (10W+ recommended)
New!: High power lasers above 10W available up to 30W. Above 10W the laser system is custom designed for your needs as the optics required are specially designed to ensure stable operation.
BROWSER BASED SOFTWARE- Windows, Mac and Linux compatible. Try ithere
SYNCRO ROTARY ATTACHMENT- (optional) allows for cylindrical objects such as cups to be engraved. True 4th axis synchronization between laser and rotating axis for continuous smooth engraving under rotation with no split lines unlike competing rotaries with fixed indexing.
MATERIAL DATABASE- common materials such as aluminum, steel, black acrylic, lexan, leather, granite and more have built in presets for easy workflow.
3D Engraving: Motorized 3rd Z-axis allows focusing multiple heights in the same job and for curved surfaces
7" LCD TOUCH SCREEN- allows users to control major functions right from the machine.
3D CAMERA POWERED MOTORIZED AUTOFOCUS- takes 3D images of what's inside your laser for extremely accurate design placement on multiple height objects.
AI Object Detection/Orientation:Using advanced Cloud GPU processing, automatically recognizes objects even in complex backgrounds and generates orientation for aligning markings automatically
ULTRA-RELIABILITY- Solid-state UV laser requires no water cooling and has no consumable parts with estimated lifetime of more than 10,000hrs.
ULTRA-PRECISION- Closed loop galvonometer scanners with encoder feedback project the laser beam with no additional mechanical parts such as belts, gears or pulleys to ensure perfect results each time
POWER OPTIONS- 5W, 10W, 15W, up to 30W (custom order)
Engraving Area: 4" x 4" up to 12" x 12" Machine Dimensions: 36" x 18" x 31" Weight: 175 lbs Z-Table Range: 16.2" (412mm)
Laser
Laser Classification: Class 3a if closed (visible red dot), Class 4 if open Laser Type: UV Pulsed Fiber Laser Laser Power: 5W, 10W, 15W, 20W Focus Lens Included: 160mm
Power
Power Supply: AC 110V native (220V option available) Gross Power: < 1000W
System
Operation Modes: Precision Raster, Vector, or Combination Motion Control: X+Y= Galvanometer Z= Stepper Motor
Software
Software
RetinaEngrave v3.0
Compatibility
PC, Mac & Linux
Browser Compatibility
Google Chrome (recommended), Safari, Firefox, Edge
File Import Options
JPG, PNG, BMP, TIFF, SVG, DXF, DWG
Wireless Compatibility
802.11n
Warranty & Manuals
Warranty Details:
FSL Muse UV Galvo Laser Engraver comes with a 1-year warranty on the laser engraving machine (excluding consumables / shipping)
Full Spectrum Laser offers an optional 2-year extended warranty available for $300
100% money back guarantee (minus shipping and handling costs) if you return your unit in like-new condition within 30 days of the ship date.
Dedicated, local US-based support for quick answers to questions
FSL Muse UV Galvo Laser Engraver Product Manuals:
Click the links below to download product manuals for the FSL Muse UV Galvo Laser Engraver.
We offer FREE Shipping* throughout the 48 contiguous United States! Yes, no hidden costs at checkout!
*This is with the exception of the following brands of products at the moment, on which we DO have to charge shipping:
OneLaser X Series Laser Engravers
OneLaser Hydra Series Laser Engravers
PiBurn Laser Rotary Accessories
Filtrabox Fume Extractors and Replacement Filters
BOFA Fume Extractors and Replacement Filters
Maxce IndexX Laser Marking Production Table
Summary
Order cutoff: 5pm PST
Order handling: 1-3 days
Order transit: 3-7 days
Free shipping to the contiguous United States
Order Confirmation & Dispatch As soon as you place an order with us you'll receive an order confirmation email, and we'll get working to have your order dispatched as soon as we can.
Typically, we'll dispatch your order within 1 business day, however this can vary depending on the product and our warehouses, so please allow up to 3 business days.
Once your order has dispatched from our warehouse, you'll receive shipping confirmation within 24 hours of your order leaving our warehouse.
General Delivery Timeframes Delivery timeframes will vary dependent on your location and the items you've ordered.
In general, these are the delivery timeframes you can expect:
1-7 Business Days - Delivery within the contiguous United States
The above is intended to be used as a guide, and may not apply in all cases. Some products may have specific 'Delivery Timeframe' information, which can be found on its own tab, or on the main 'Description' tab of the product.
Home Delivery (Bulky Items)
This service is generally for products over 40kg in weight, as it is a requirement for these products to be palletised for delivery.
This service utilises power tailgates with two-man crews or crane trucks when required and this is included in the quoted price.
The receiver will be contacted prior to delivery to arrange a suitable delivery date and time. Deliveries are scheduled for either an AM or PM slot on any given day.
Delivery is to front car port, driveway, doorstep or wherever practical depending upon site access. Drivers are not permitted to move item(s) within the residence or around the property due to OHS reasons.
This service assumes reasonable and safe access to the site is available. Overhanging trees, steep driveways, unsealed driveways, narrow driveways or streets or an unforeseen obstruction may deem the delivery unavailable.
If your delivery address is in a regional or remote location, we recommend shipping to the nearest depot as the most affordable option.
Other Terms & Conditions
If you happen to miss the delivery, you will be required to pick up your item(s) from the freight company's depot. Re-delivery can be arranged to your home, however this will incur extra costs.
We can't advise on the exact time and day the delivery will occur as this is not within our control, however you will be emailed the tracking details where you will be able to contact the freight company for more accurate timeframes.
It is your responsibility to advise us if:
someone will be available to sign for delivery.
there's somewhere safe the item can be left if no one will be home.
if the address is a business address, as we will require the business hours of the business and name of the building.
you notice any damage. If so, you should make note of it when signing for delivery or do not agree to accept the delivery. If you do accept delivery you are required to immediately take photos using your smart phone or camera of the damaged packaging or products inside the packaging. If your item(s) do arrived damaged please send photos to support@themakerschest.com, then visit our returns page and lodge your return claim online.
Why Buy From Us
We get it. You've got a lot of choice when it comes to online retailers. Here's why we think you should shop with us at The Maker's Chest.
✅ You get valuable bonuses with every purchase of a laser engraving machine that will add value to your entire business.
✅ We offer a Lowest Price Guarantee. What does that mean? It means you are getting the lowest prices! If you find a lower price, call us!
✅ We offer FREE shipping* to the 48 contiguous United States and we've got a 75-day No Stress Returns Policy. We know that sometimes we change our minds, so our policy takes the stress out of your purchase.
✅ We offer local, US-based support that is available to guide you through your purchasing decisions. And we don't forget about you after that either!
✅ We're a family owned, small business. Our business is a reflection of ourselves, driven by strong values and a desire to do good for others.
We provide round the clockcustomer support. Even if we're not manning the phones late at night, you can reach out to us via email or chat on the website. Our official business hours are Monday - Friday, 9am - 5pm, but outside of these hours we're still here, and we'll get back to you as soon as we can!
Remember, we're always here to help, so give us a call on +1 833-962-5377, email us at support@themakerschest.com, or chat with us using the chat bubble in the bottom right corner of your screen.
Orders over $1,000 qualify — protect your shipment from loss or damage.
Description
Specifications
Warranty & Manuals
Shipping
Why Buy From Us
Description
Deploy the speed and precision of an UV laser source with the FSL Muse UV Galvo Laser
100x faster, 10x finer detail and 30x smaller spot sizes than a CO2 laser. Engrave and mark with extreme detail onto a vast array of materials with one of the only UV desktop lasers available on the market, the FSL Muse UV Galvo Laser.
Compatible Materials:
Wood
Metals
Leather
Plastics
Fabric
Stone
Rubber
Glass
The FSL Muse UV Galvo Laser Engraver redefines precision and efficiency, boasting an impressive 100x faster processing speed (up to 5,000mm/sec on most materials) and delivering details 10x finer than traditional CO2 lasers. Powered by a cutting-edge 355nm source, its spot sizes are 3 times smaller than those of traditional fiber lasers and an astounding 30 times smaller than typical CO2 lasers, ensuring unparalleled detail in every engraving project.
With the FSL Muse UV Galvo, you can execute full 3D Engraving inside glass crystals. Unlike a CO2 laser which can only do glass surface marking, a UV laser is capable of both surface and subsurface float marking of glass up to 4" deep. The marks are frosted white, smooth to the touch. This is due to the smaller spot size and higher repetition rate of UV lasers.
The solid-state UV laser requires no water cooling and has no consumable parts with estimated lifetime of more than 10,000 hrs. The closed loop galvonometer scanners with encoder feedback project the laser beam with no additional mechanical parts such as belts, gears or pulleys to ensure perfect results each time.
This groundbreaking technology opens up new creative possibilities, allowing users to explore materials beyond the capabilities of standard fiber lasers. From glass to powder-coated metals, paper, wood and even PVC, the FSL Muse UV Galvo enables users to push the boundaries of their creativity with ease.
Don't have internet in your shop? The built-in Retina Engrave software not only provides you robust design tools and advanced laser control, it gives you the flexibility to work with or without an internet connection.
100x Faster. 10x Finer Detail.
Unlock unprecedented precision and efficiency with our groundbreaking FSL Muse UV Galvo laser engraver. Powered by a 355nm source, enjoy spot sizes 3 times smaller than traditional fiber lasers and an astounding 30 times smaller than typical CO2 lasers – delivering an incredible 30x improvement in detail.
Experience the versatility of 355nm UV, marking materials beyond the reach of standard 1064nm fiber lasers. From glass to powder-coated metals, paper, and wood, explore new creative horizons with ease.
Utilizing fast rotating stationary mirrors, the FSL Muse UV Galvo achieves processing speeds up to 5,000mm/sec, which is 100x faster than conventional lasers – ensuring unparalleled productivity.
But the innovation doesn't stop there. Integrated Intel RealSense, 7" LCD touchscreen functions, and the intuitive RetinaEngrave v3.0 software empower you with seamless control and design capabilities. Whether you're crafting original art or launching a small business, the FSL Muse UV Galvo sets the standard for excellence in the desktop laser market.
3D Scan-Mark with Motorized Autofocus
The FSL Muse UV Galvo Laser utilizes a Intel’s 3D RealSense camera to accurately map millions of 3D data points to create a 3D workspace. This allows multiple objects with varying heights to be engraved - all in one job simultaneously.
The standard 3D Camera uses two stereo cameras combined with a laser dot projector to create the 3D height map. Also available is a Time of Flight (ToF) 3D Camera upgrade which measures the speed of light at millions of points to create the height map. ToF cameras are much better at resolving reflective and transparent objects which are otherwise unresolvable by the standard laser dot projector.
Using 3D height data, objects outside a normal marking field of view are split and marked with the synchronized Z motor.
Mark Almost ANY Material
Unlike a CO2 laser which can only do glass surface marking, The FSL Muse UV Galvo Laser is one of the only desktop lasers on the marker that iscapable of both surface and subsurface float marking of glassup to 4" deep. Subsurface marks float in the middle of the glass and are ultra-durable/tamperproof (requires3D Subsurface Glass Marking Lens).
Multi-color engravings and markings on steel (deep black, red, green, white, etc) is also possible, including engravings on powdercoated metals without damaging the powdercoat surface; You can even mark paper, cardboard, wood white without damaging the surface; marks aluminum oxide, silicon and more.
Cutting: You can cut through the following materials using micromachining fine details, up to 3mm glass, 3mm aluminum, 3mm steel, 6mm wood. Wood cuts without charring and cuts quickly, glass/metals are relatively slow but still cut through all the way through with no splatter/recast (10W+ recommended).
Key Features of the FSL Muse UV Galvo Laser include:
New Swivel Enclosure: Lid swivels like a motorcycle helmet allowing full access from 3 sides to allow extra large items like a full size guitar or .308 hunting rifle to be engraved, included as standard
Full 3D Engraving on curved surfaces. Upload STL/OBJ (from CAD or 3D Scanner) and FSL RE3 will project wrap your file around the surface. Eg can do cylinders, cones or sphere without a rotary (around 90 degrees field of view). Laser will move Z axis in sync with galvo and engrave slices for full 3d on a curved surface.
Full 3D Engraving inside Glass Crystals. Upload 2D portraits and FSL will AI convert to 3D OBJ file ready to be engraved inside a glass crystal. Will also take any textured OBJ 3d file directly (3d scanner compatible).
355nm Pulsed UV Laserfor superior marking quality on nearly any material, 30x smaller than CO2
Ultra high speed, 5000mm/sec laser marking on many materials, 10-100x speed of gantry CO2 laser
Superior glass engravingover CO2 with 100x more detail and no jagged edges (Requires 5W and above)
Unlike a CO2 laser which can only do glass surface marking, a UV laser iscapable of both surface and subsurface float marking of glassup to 4" deep.
Subsurface marks float in the middle of the glass and are ultra-durable/tamperproof (requires3D Subsurface Glass Marking Lens).
Marks powdercoated metals without damaging powdercoat surface; marks paper, cardboard, wood white without damaging the surface; marks aluminum oxide, silicon and more.
Cutting: Can cut through the following materials using micromachining fine details, up to 3mm glass, 3mm aluminum, 3mm steel, 6mm wood. Wood cuts without charring and cuts quickly, glass/metals are relatively slow but still cut through all the way through with no splatter/recast (10W+ recommended)
New!: High power lasers above 10W available up to 30W. Above 10W the laser system is custom designed for your needs as the optics required are specially designed to ensure stable operation.
BROWSER BASED SOFTWARE- Windows, Mac and Linux compatible. Try ithere
SYNCRO ROTARY ATTACHMENT- (optional) allows for cylindrical objects such as cups to be engraved. True 4th axis synchronization between laser and rotating axis for continuous smooth engraving under rotation with no split lines unlike competing rotaries with fixed indexing.
MATERIAL DATABASE- common materials such as aluminum, steel, black acrylic, lexan, leather, granite and more have built in presets for easy workflow.
3D Engraving: Motorized 3rd Z-axis allows focusing multiple heights in the same job and for curved surfaces
7" LCD TOUCH SCREEN- allows users to control major functions right from the machine.
3D CAMERA POWERED MOTORIZED AUTOFOCUS- takes 3D images of what's inside your laser for extremely accurate design placement on multiple height objects.
AI Object Detection/Orientation:Using advanced Cloud GPU processing, automatically recognizes objects even in complex backgrounds and generates orientation for aligning markings automatically
ULTRA-RELIABILITY- Solid-state UV laser requires no water cooling and has no consumable parts with estimated lifetime of more than 10,000hrs.
ULTRA-PRECISION- Closed loop galvonometer scanners with encoder feedback project the laser beam with no additional mechanical parts such as belts, gears or pulleys to ensure perfect results each time
POWER OPTIONS- 5W, 10W, 15W, up to 30W (custom order)
Engraving Area: 4" x 4" up to 12" x 12" Machine Dimensions: 36" x 18" x 31" Weight: 175 lbs Z-Table Range: 16.2" (412mm)
Laser
Laser Classification: Class 3a if closed (visible red dot), Class 4 if open Laser Type: UV Pulsed Fiber Laser Laser Power: 5W, 10W, 15W, 20W Focus Lens Included: 160mm
Power
Power Supply: AC 110V native (220V option available) Gross Power: < 1000W
System
Operation Modes: Precision Raster, Vector, or Combination Motion Control: X+Y= Galvanometer Z= Stepper Motor
Software
Software
RetinaEngrave v3.0
Compatibility
PC, Mac & Linux
Browser Compatibility
Google Chrome (recommended), Safari, Firefox, Edge
File Import Options
JPG, PNG, BMP, TIFF, SVG, DXF, DWG
Wireless Compatibility
802.11n
Warranty & Manuals
Warranty Details:
FSL Muse UV Galvo Laser Engraver comes with a 1-year warranty on the laser engraving machine (excluding consumables / shipping)
Full Spectrum Laser offers an optional 2-year extended warranty available for $300
100% money back guarantee (minus shipping and handling costs) if you return your unit in like-new condition within 30 days of the ship date.
Dedicated, local US-based support for quick answers to questions
FSL Muse UV Galvo Laser Engraver Product Manuals:
Click the links below to download product manuals for the FSL Muse UV Galvo Laser Engraver.
We offer FREE Shipping* throughout the 48 contiguous United States! Yes, no hidden costs at checkout!
*This is with the exception of the following brands of products at the moment, on which we DO have to charge shipping:
OneLaser X Series Laser Engravers
OneLaser Hydra Series Laser Engravers
PiBurn Laser Rotary Accessories
Filtrabox Fume Extractors and Replacement Filters
BOFA Fume Extractors and Replacement Filters
Maxce IndexX Laser Marking Production Table
Summary
Order cutoff: 5pm PST
Order handling: 1-3 days
Order transit: 3-7 days
Free shipping to the contiguous United States
Order Confirmation & Dispatch As soon as you place an order with us you'll receive an order confirmation email, and we'll get working to have your order dispatched as soon as we can.
Typically, we'll dispatch your order within 1 business day, however this can vary depending on the product and our warehouses, so please allow up to 3 business days.
Once your order has dispatched from our warehouse, you'll receive shipping confirmation within 24 hours of your order leaving our warehouse.
General Delivery Timeframes Delivery timeframes will vary dependent on your location and the items you've ordered.
In general, these are the delivery timeframes you can expect:
1-7 Business Days - Delivery within the contiguous United States
The above is intended to be used as a guide, and may not apply in all cases. Some products may have specific 'Delivery Timeframe' information, which can be found on its own tab, or on the main 'Description' tab of the product.
Home Delivery (Bulky Items)
This service is generally for products over 40kg in weight, as it is a requirement for these products to be palletised for delivery.
This service utilises power tailgates with two-man crews or crane trucks when required and this is included in the quoted price.
The receiver will be contacted prior to delivery to arrange a suitable delivery date and time. Deliveries are scheduled for either an AM or PM slot on any given day.
Delivery is to front car port, driveway, doorstep or wherever practical depending upon site access. Drivers are not permitted to move item(s) within the residence or around the property due to OHS reasons.
This service assumes reasonable and safe access to the site is available. Overhanging trees, steep driveways, unsealed driveways, narrow driveways or streets or an unforeseen obstruction may deem the delivery unavailable.
If your delivery address is in a regional or remote location, we recommend shipping to the nearest depot as the most affordable option.
Other Terms & Conditions
If you happen to miss the delivery, you will be required to pick up your item(s) from the freight company's depot. Re-delivery can be arranged to your home, however this will incur extra costs.
We can't advise on the exact time and day the delivery will occur as this is not within our control, however you will be emailed the tracking details where you will be able to contact the freight company for more accurate timeframes.
It is your responsibility to advise us if:
someone will be available to sign for delivery.
there's somewhere safe the item can be left if no one will be home.
if the address is a business address, as we will require the business hours of the business and name of the building.
you notice any damage. If so, you should make note of it when signing for delivery or do not agree to accept the delivery. If you do accept delivery you are required to immediately take photos using your smart phone or camera of the damaged packaging or products inside the packaging. If your item(s) do arrived damaged please send photos to support@themakerschest.com, then visit our returns page and lodge your return claim online.
Why Buy From Us
We get it. You've got a lot of choice when it comes to online retailers. Here's why we think you should shop with us at The Maker's Chest.
✅ You get valuable bonuses with every purchase of a laser engraving machine that will add value to your entire business.
✅ We offer a Lowest Price Guarantee. What does that mean? It means you are getting the lowest prices! If you find a lower price, call us!
✅ We offer FREE shipping* to the 48 contiguous United States and we've got a 75-day No Stress Returns Policy. We know that sometimes we change our minds, so our policy takes the stress out of your purchase.
✅ We offer local, US-based support that is available to guide you through your purchasing decisions. And we don't forget about you after that either!
✅ We're a family owned, small business. Our business is a reflection of ourselves, driven by strong values and a desire to do good for others.
We provide round the clockcustomer support. Even if we're not manning the phones late at night, you can reach out to us via email or chat on the website. Our official business hours are Monday - Friday, 9am - 5pm, but outside of these hours we're still here, and we'll get back to you as soon as we can!
Remember, we're always here to help, so give us a call on +1 833-962-5377, email us at support@themakerschest.com, or chat with us using the chat bubble in the bottom right corner of your screen.
