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FSL Muse MOPA Fiber Galvo Laser 1064nm AI 3D Engrave

$12,495.00

✅ 30-Day No Stress Returns

✅ Lowest Price Guarantee

✅ Free USA Shipping to Lower 48*

✅ Questions? Call Us: 833-962-5377

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Get these BONUSES With Every Purchase:

Mastering ETSY in 2024 Video Course + Your Golden Upsell (26 Guided Videos)

2,000+ Laser Cut Design Files SVG | DXF Mega Bundle

500+ Premium Font Bundle For Commercial Use

30-Day No Stress Returns
Lowest Price Guarantee
Free USA Shipping*
Call Us: +1 833-962-5377

Proud Laser Engraving Suppliers To Major Companies

University of Wisconsin Madison Laser Cutter Customer
City of Pembroke Pines Laser Cutter Customer
Aerospace customer logo
World by the tail Laser Cutter Customer
Dogs at Play Laser Cutter Customer

Experience unparalleled power and precision with the FSL Muse MOPA Fiber Galvo Laser

Tired of slow, inaccurate results from your desktop laser? The ultra-fast FSL Muse MOPA Fiber Galvo Laser will elevate your engraving and marking projects with unmatched performance across a variety of materials, from metals to polymers. 

Compatible Materials:

Compatible Laser Engraving Materials Metal

Metal

Compatible Laser Engraving Materials Plastics

Plastics

Compatible Laser Engraving Materials Stone

Stone

Compatible Laser Engraving Materials Leather

Leather

Compatible Laser Engraving Materials Rubber

Rubber

With our innovative 1064nm MOPA source, enjoy enhanced capabilities that go beyond the limits of traditional fiber lasers. Unlike single-frequency lasers, our MOPA sources feature adjustable pulse durations, offering you the flexibility to achieve marks not previously possible. Benefit from 10x higher peak power, enabling intricate details like black engravings on anodized aluminum or vibrant multicolor designs on steel.

Harness the power of our 20W, 60W, 100W or 200W MOPA lasers to effortlessly cut through metals up to 3mm thick, including aluminum, steel, and brass. Perfect for crafting intricate jewelry pieces like charms or precision-cutting keys. Experience efficiency like never before – for example, a 12mm diameter circle can be cut in just 50 seconds using a 100W MOPA on 1.2mm brass.

The unique AI Object Detection/Orientation capability automatically recognizes objects even in complex backgrounds and generates orientation for aligning markings automatically. You can even do full 3D Engraving on curved surfaces. The new Swivel Enclosure allows full access from 3 sides to allow engraving on extra large items.

Don't have internet in your shop? The built-in Retina Engrave software not only provides you robust design tools and advanced laser control, it gives you the flexibility to work with or without an internet connection. 

FSL Muse MOPA Fiber Galvo Laser Metrics 1FSL Muse MOPA Fiber Galvo Laser Metrics 2

 

Unmatched Speed & Detail With Fiber Laser Source

Fast rotating stationary mirrors project a beam of light down with no physical movement of the laser head to allow up to 100x faster processing times. FSL Muse MOPA Fiber is the best galvo engraving laser on the market and keeps getting better with Intel’s RealSense 3D camera, 7" LCD touchscreen functions and the powerful, yet easy-to-use, self-hosted browser based RetinaEngrave v3.0 laser control and design software. From creating original art to starting your own small business, Muse offers the best, most innovative technology in the desktop laser market.

 


 

3D Scan-Mark with Motorized Autofocus

The FSL Muse MOPA Fiber utilizes a Intel’s 3D RealSense camera to accurately map millions of 3D data points to create a 3D workspace. This allows multiple objects with varying heights to be engraved - all in one job simultaneously.

The standard 3D Camera uses two stereo cameras combined with a laser dot projector to create the 3D height map. Also available is a Time of Flight (ToF) 3D Camera upgrade which measures the speed of light at millions of points to create the height map. ToF cameras are much better at resolving reflective and transparent objects which are otherwise unresolvable by the standard laser dot projector.

Using 3D height data, objects outside a normal marking field of view are split and marked with the synchronized Z motor.



Power Options & Accessories To Meet Your Needs

The FSL Muse MOPA Fiber offers laser sources available in 20W, 60W, 100W and 200W. Due to the extra parameters, MOPA laser control is more advanced and RE3 software comes with adjustable parameters / support for this source. With our MOPA laser machine you can adjust the frequency from 1-4000khz and the pulse width from 1-500ns. Typical fiber laser frequency can be adjusted from 20-80khz and pulse width is fixed at 120ns. The adjustability enables the possibility of engraving a myriad of different colors/effects on metal and the ability to apply a more intense beam on the material.

Engrave curved objects with a rotary attachment. Works 100x faster than non-galvo gantry based lasers. Use the 3D camera to determine object diameter. Work with tumblers, glassware and more. Fume extractors, specialty focus lenses and more!

FSL Muse Economy Fiber Open Galvo Laser Rotary Accessory

Key Features of the FSL Muse MOPA Fiber Galvo Laser include:

  • New Swivel Enclosure: lid swivels like a motorcycle helmet allowing full access from 3 sides to allow extra large items like a full size guitar or .308 hunting rifle to be engraved, included as standard
  • Full 3D Engraving on curved surfaces.  Upload STL/OBJ (from CAD or 3D Scanner) and FSL RE3 will project wrap your file around the surface.  Eg can do cylinders, cones or sphere without a rotary (around 90 degrees field of view).  Laser will move Z axis in sync with galvo and engrave slices for full 3d on a curved surface.
  • WEB BROWSER BASED SOFTWARE - Nothing to download - Windows, Mac and Linux compatible. Try it here
  • OPEN PLATFORM - enables users to engrave objects larger than the machine itself.
  • SYNCRO ROTARY ATTACHMENT (optional) - allows for cylindrical objects such as cups to be engraved.  New! Synchro Rotary electronics/software coordinates laser galvo movement with the rotation axis for continuous engraving - no split lines!
  • SYNCRO LINEAR ATTACHMENT (optional) - extends the continuous engraving area by up to 1m by moving the material underneath the galvo while the galvo draws a synchronized laser beam
  • MATERIAL DATABASE - common materials such as aluminum, steel, black acrylic, lexan, leather, granite and more have built in presets for easy workflow.
  • 7" LCD TOUCH SCREEN - allows users to control major functions right from the machine.
  • 3D CAMERA POWERED MOTORIZED AUTOFOCUS - takes 3D images of what's inside your laser for extremely accurate design placement on multiple height objects.
  • ULTRA-PRECISION - Closed loop galvonometer scanners with encoder feedback project the laser beam with no additional mechanical parts such as belts, gears or pulleys to ensure perfect results each time.
  • AI Object Detection/Orientation: Using advanced Cloud GPU processing, automatically recognizes objects even in complex backgrounds and generates orientation for aligning markings automatically
  • TECHNICAL SUPPORT - via phone and email.
  • 1 YEAR WARRANTY
  • Engraving+Cutting: Not only engraves but capable of cutting materials like 3mm steel/aluminum  with minimal splatter (100W+ recommended, much slower than 1000W+ CW lasers).


Work With Your Favorite Materials: 

Enjoy the versatility that a FSL Muse MOPA Fiber Galvo laser cutter and engraver brings to your tool chest. You can easily engrave just about any metal, whether its vectoring or rastering. 

 

Materials Vector Raster
Aluminum
Nickel
Copper
Titanium
Rubber
Stone
Leather

 

FSL Muse Economy Fiber Open Galvo Laser Materials

What's Included?

  • Power Supply Tower
  • MOPA Fiber Laser Source
  • Intel Real-Sense 3D Camera
  • 7 Inch Touch Screen
  • Optics
  • Z Stage


Compare With Other FSL Laser Engravers:

Features FSL Muse Economy Fiber FSL Muse MOPA Fiber Galvo FSL Muse UV Galvo
Laser Type Fiber (1064nm) Fiber (1064nm) UV (355nm)
Laser Power 20W / 50W 20W / 60W / 100W / 200W 5W / 10W / 15W / 20W
Work Area 4" X 4" up to 12" X 12" (depending on lens and power) 4" X 4" up to 12" X 12" (depending on lens and power) 4" X 4" up to 12" X 12" (depending on lens and power)
Auto Focus
3D Camera
Z Height 16.2" 16.2" 16.2"
Optional Rotary
Product Link Shop Now! Shop Now! Shop Now!

 


Hardware
Weight & Dimensions Engraving Area: 4" x 4" up to 12" x 12"
Machine Dimensions: 36" x 18" x 31"
Weight: 150 lbs
Z-Table Range: 16.2" (412mm)
Laser Laser Classification: Class 4
Laser Type: Pulsed Fiber Laser
Laser Power: 20W, 60W, 100W, 200W
Focus Lens Included: 160mm
Power Power Supply: AC 110V native (220V option available)
Gross Power: < 1000W
System Operation Modes: Precision Raster, Vector, or Combination
Motion Control: X+Y= Galvanometer Z= Stepper Motor

 

Software
Software
RetinaEngrave v3.0
Compatibility PC, Mac & Linux
Browser Compatibility Google Chrome (recommended), Safari, Firefox, Edge
File Import Options JPG, PNG, BMP, TIFF, SVG, DXF, DWG
Wireless Compatibility 802.11n

 

Warranty Details:

  • FSL Muse MOPA Fiber Galvo comes with a 1-year warranty on the laser engraving machine (excluding consumables / shipping)
  • Full Spectrum Laser offers an optional 2-year extended warranty available for $300
  • 100% money back guarantee (minus shipping and handling costs) if you return your unit in like-new condition within 30 days of the ship date.
  • Dedicated, local US-based support for quick answers to questions

FSL Muse MOPA Fiber Galvo Laser Product Manuals:

Click the links below to download product manuals for the FSL Muse MOPA Fiber Galvo Laser.

FSL Muse MOPA Fiber Galvo Laser Product Manual Downloads: 

FSL Muse MOPA Fiber Galvo Laser Product Manual Download FSL Muse MOPA Fiber Galvo Laser Retina Engrave Software Download
FSL Muse MOPA Fiber Galvo Laser Product Manual Download PDF

FSL Muse MOPA Fiber Galvo Laser Retina Engrave Software PDF

We offer FREE Shipping* throughout the 48 contiguous United States! Yes, no hidden costs at checkout! 

*This is with the exception of the following brands of products at the moment, on which we DO have to charge shipping: 

  • OneLaser X Series Laser Engravers
  • OneLaser Hydra Series Laser Engravers
  • PiBurn Laser Rotary Accessories

Summary

  • Order cutoff: 5pm PST
  • Order handling: 1-3 days
  • Order transit: 3-7 days
  • Free shipping to the contiguous United States

Order Confirmation & Dispatch
As soon as you place an order with us you'll receive an order confirmation email, and we'll get working to have your order dispatched as soon as we can.

Typically, we'll dispatch your order within 1 business day, however this can vary depending on the product and our warehouses, so please allow up to 3 business days.

Once your order has dispatched from our warehouse, you'll receive shipping confirmation within 24 hours of your order leaving our warehouse.

General Delivery Timeframes
Delivery timeframes will vary dependent on your location and the items you've ordered.

In general, these are the delivery timeframes you can expect:

  • 1-7 Business Days - Delivery within the contiguous United States 

The above is intended to be used as a guide, and may not apply in all cases. Some products may have specific 'Delivery Timeframe' information, which can be found on its own tab, or on the main 'Description' tab of the product.

Home Delivery (Bulky Items)

  • This service is generally for products over 40kg in weight, as it is a requirement for these products to be palletised for delivery.
  • This service utilises power tailgates with two-man crews or crane trucks when required and this is included in the quoted price.
  • The receiver will be contacted prior to delivery to arrange a suitable delivery date and time. Deliveries are scheduled for either an AM or PM slot on any given day.
  • Delivery is to front car port, driveway, doorstep or wherever practical depending upon site access. Drivers are not permitted to move item(s) within the residence or around the property due to OHS reasons.
  • This service assumes reasonable and safe access to the site is available. Overhanging trees, steep driveways, unsealed driveways, narrow driveways or streets or an unforeseen obstruction may deem the delivery unavailable.
  • If your delivery address is in a regional or remote location, we recommend shipping to the nearest depot as the most affordable option.

Other Terms & Conditions

If you happen to miss the delivery, you will be required to pick up your item(s) from the freight company's depot. Re-delivery can be arranged to your home, however this will incur extra costs.

We can't advise on the exact time and day the delivery will occur as this is not within our control, however you will be emailed the tracking details where you will be able to contact the freight company for more accurate timeframes.

It is your responsibility to advise us if:

  • someone will be available to sign for delivery.
  • there's somewhere safe the item can be left if no one will be home.
  • if the address is a business address, as we will require the business hours of the business and name of the building.
  • you notice any damage. If so, you should make note of it when signing for delivery or do not agree to accept the delivery. If you do accept delivery you are required to immediately take photos using your smart phone or camera of the damaged packaging or products inside the packaging. If your item(s) do arrived damaged please send photos to support@themakerschest.com, then visit our returns page and lodge your return claim online.

We get it. You've got a lot of choice when it comes to online retailers. Here's why we think you should shop with us at The Maker's Chest.

You get valuable bonuses with every purchase of a laser engraving machine that will add value to your entire business.

We offer a Lowest Price Guarantee. What does that mean? It means you are getting the lowest prices! If you find a lower price, call us!

✅ We offer FREE shipping* to the 48 contiguous United States and we've got a 30-day No Stress Returns Policy. We know that sometimes we change our minds, so our policy takes the stress out of your purchase.

We offer local, US-based support that is available to guide you through your purchasing decisions. And we don't forget about you after that either! 

We're a family owned, small business. Our business is a reflection of ourselves, driven by strong values and a desire to do good for others.

We provide round the clock customer support. Even if we're not manning the phones late at night, you can reach out to us via email or chat on the website. Our official business hours are Monday - Friday, 9am - 5pm, but outside of these hours we're still here, and we'll get back to you as soon as we can!

Remember, we're always here to help, so give us a call on +1 833-962-5377, email us at support@themakerschest.com, or chat with us using the chat bubble in the bottom right corner of your screen.

Experience unparalleled power and precision with the FSL Muse MOPA Fiber Galvo Laser

Tired of slow, inaccurate results from your desktop laser? The ultra-fast FSL Muse MOPA Fiber Galvo Laser will elevate your engraving and marking projects with unmatched performance across a variety of materials, from metals to polymers. 

Compatible Materials:

Compatible Laser Engraving Materials Metal

Metal

Compatible Laser Engraving Materials Plastics

Plastics

Compatible Laser Engraving Materials Stone

Stone

Compatible Laser Engraving Materials Leather

Leather

Compatible Laser Engraving Materials Rubber

Rubber

With our innovative 1064nm MOPA source, enjoy enhanced capabilities that go beyond the limits of traditional fiber lasers. Unlike single-frequency lasers, our MOPA sources feature adjustable pulse durations, offering you the flexibility to achieve marks not previously possible. Benefit from 10x higher peak power, enabling intricate details like black engravings on anodized aluminum or vibrant multicolor designs on steel.

Harness the power of our 20W, 60W, 100W or 200W MOPA lasers to effortlessly cut through metals up to 3mm thick, including aluminum, steel, and brass. Perfect for crafting intricate jewelry pieces like charms or precision-cutting keys. Experience efficiency like never before – for example, a 12mm diameter circle can be cut in just 50 seconds using a 100W MOPA on 1.2mm brass.

The unique AI Object Detection/Orientation capability automatically recognizes objects even in complex backgrounds and generates orientation for aligning markings automatically. You can even do full 3D Engraving on curved surfaces. The new Swivel Enclosure allows full access from 3 sides to allow engraving on extra large items.

Don't have internet in your shop? The built-in Retina Engrave software not only provides you robust design tools and advanced laser control, it gives you the flexibility to work with or without an internet connection. 

FSL Muse MOPA Fiber Galvo Laser Metrics 1FSL Muse MOPA Fiber Galvo Laser Metrics 2

 

Unmatched Speed & Detail With Fiber Laser Source

Fast rotating stationary mirrors project a beam of light down with no physical movement of the laser head to allow up to 100x faster processing times. FSL Muse MOPA Fiber is the best galvo engraving laser on the market and keeps getting better with Intel’s RealSense 3D camera, 7" LCD touchscreen functions and the powerful, yet easy-to-use, self-hosted browser based RetinaEngrave v3.0 laser control and design software. From creating original art to starting your own small business, Muse offers the best, most innovative technology in the desktop laser market.

 


 

3D Scan-Mark with Motorized Autofocus

The FSL Muse MOPA Fiber utilizes a Intel’s 3D RealSense camera to accurately map millions of 3D data points to create a 3D workspace. This allows multiple objects with varying heights to be engraved - all in one job simultaneously.

The standard 3D Camera uses two stereo cameras combined with a laser dot projector to create the 3D height map. Also available is a Time of Flight (ToF) 3D Camera upgrade which measures the speed of light at millions of points to create the height map. ToF cameras are much better at resolving reflective and transparent objects which are otherwise unresolvable by the standard laser dot projector.

Using 3D height data, objects outside a normal marking field of view are split and marked with the synchronized Z motor.



Power Options & Accessories To Meet Your Needs

The FSL Muse MOPA Fiber offers laser sources available in 20W, 60W, 100W and 200W. Due to the extra parameters, MOPA laser control is more advanced and RE3 software comes with adjustable parameters / support for this source. With our MOPA laser machine you can adjust the frequency from 1-4000khz and the pulse width from 1-500ns. Typical fiber laser frequency can be adjusted from 20-80khz and pulse width is fixed at 120ns. The adjustability enables the possibility of engraving a myriad of different colors/effects on metal and the ability to apply a more intense beam on the material.

Engrave curved objects with a rotary attachment. Works 100x faster than non-galvo gantry based lasers. Use the 3D camera to determine object diameter. Work with tumblers, glassware and more. Fume extractors, specialty focus lenses and more!

FSL Muse Economy Fiber Open Galvo Laser Rotary Accessory

Key Features of the FSL Muse MOPA Fiber Galvo Laser include:

  • New Swivel Enclosure: lid swivels like a motorcycle helmet allowing full access from 3 sides to allow extra large items like a full size guitar or .308 hunting rifle to be engraved, included as standard
  • Full 3D Engraving on curved surfaces.  Upload STL/OBJ (from CAD or 3D Scanner) and FSL RE3 will project wrap your file around the surface.  Eg can do cylinders, cones or sphere without a rotary (around 90 degrees field of view).  Laser will move Z axis in sync with galvo and engrave slices for full 3d on a curved surface.
  • WEB BROWSER BASED SOFTWARE - Nothing to download - Windows, Mac and Linux compatible. Try it here
  • OPEN PLATFORM - enables users to engrave objects larger than the machine itself.
  • SYNCRO ROTARY ATTACHMENT (optional) - allows for cylindrical objects such as cups to be engraved.  New! Synchro Rotary electronics/software coordinates laser galvo movement with the rotation axis for continuous engraving - no split lines!
  • SYNCRO LINEAR ATTACHMENT (optional) - extends the continuous engraving area by up to 1m by moving the material underneath the galvo while the galvo draws a synchronized laser beam
  • MATERIAL DATABASE - common materials such as aluminum, steel, black acrylic, lexan, leather, granite and more have built in presets for easy workflow.
  • 7" LCD TOUCH SCREEN - allows users to control major functions right from the machine.
  • 3D CAMERA POWERED MOTORIZED AUTOFOCUS - takes 3D images of what's inside your laser for extremely accurate design placement on multiple height objects.
  • ULTRA-PRECISION - Closed loop galvonometer scanners with encoder feedback project the laser beam with no additional mechanical parts such as belts, gears or pulleys to ensure perfect results each time.
  • AI Object Detection/Orientation: Using advanced Cloud GPU processing, automatically recognizes objects even in complex backgrounds and generates orientation for aligning markings automatically
  • TECHNICAL SUPPORT - via phone and email.
  • 1 YEAR WARRANTY
  • Engraving+Cutting: Not only engraves but capable of cutting materials like 3mm steel/aluminum  with minimal splatter (100W+ recommended, much slower than 1000W+ CW lasers).


Work With Your Favorite Materials: 

Enjoy the versatility that a FSL Muse MOPA Fiber Galvo laser cutter and engraver brings to your tool chest. You can easily engrave just about any metal, whether its vectoring or rastering. 

 

Materials Vector Raster
Aluminum
Nickel
Copper
Titanium
Rubber
Stone
Leather

 

FSL Muse Economy Fiber Open Galvo Laser Materials

What's Included?

  • Power Supply Tower
  • MOPA Fiber Laser Source
  • Intel Real-Sense 3D Camera
  • 7 Inch Touch Screen
  • Optics
  • Z Stage


Compare With Other FSL Laser Engravers:

Features FSL Muse Economy Fiber FSL Muse MOPA Fiber Galvo FSL Muse UV Galvo
Laser Type Fiber (1064nm) Fiber (1064nm) UV (355nm)
Laser Power 20W / 50W 20W / 60W / 100W / 200W 5W / 10W / 15W / 20W
Work Area 4" X 4" up to 12" X 12" (depending on lens and power) 4" X 4" up to 12" X 12" (depending on lens and power) 4" X 4" up to 12" X 12" (depending on lens and power)
Auto Focus
3D Camera
Z Height 16.2" 16.2" 16.2"
Optional Rotary
Product Link Shop Now! Shop Now! Shop Now!

 


Hardware
Weight & Dimensions Engraving Area: 4" x 4" up to 12" x 12"
Machine Dimensions: 36" x 18" x 31"
Weight: 150 lbs
Z-Table Range: 16.2" (412mm)
Laser Laser Classification: Class 4
Laser Type: Pulsed Fiber Laser
Laser Power: 20W, 60W, 100W, 200W
Focus Lens Included: 160mm
Power Power Supply: AC 110V native (220V option available)
Gross Power: < 1000W
System Operation Modes: Precision Raster, Vector, or Combination
Motion Control: X+Y= Galvanometer Z= Stepper Motor

 

Software
Software
RetinaEngrave v3.0
Compatibility PC, Mac & Linux
Browser Compatibility Google Chrome (recommended), Safari, Firefox, Edge
File Import Options JPG, PNG, BMP, TIFF, SVG, DXF, DWG
Wireless Compatibility 802.11n

 

Warranty Details:

  • FSL Muse MOPA Fiber Galvo comes with a 1-year warranty on the laser engraving machine (excluding consumables / shipping)
  • Full Spectrum Laser offers an optional 2-year extended warranty available for $300
  • 100% money back guarantee (minus shipping and handling costs) if you return your unit in like-new condition within 30 days of the ship date.
  • Dedicated, local US-based support for quick answers to questions

FSL Muse MOPA Fiber Galvo Laser Product Manuals:

Click the links below to download product manuals for the FSL Muse MOPA Fiber Galvo Laser.

FSL Muse MOPA Fiber Galvo Laser Product Manual Downloads: 

FSL Muse MOPA Fiber Galvo Laser Product Manual Download FSL Muse MOPA Fiber Galvo Laser Retina Engrave Software Download
FSL Muse MOPA Fiber Galvo Laser Product Manual Download PDF

FSL Muse MOPA Fiber Galvo Laser Retina Engrave Software PDF

We offer FREE Shipping* throughout the 48 contiguous United States! Yes, no hidden costs at checkout! 

*This is with the exception of the following brands of products at the moment, on which we DO have to charge shipping: 

  • OneLaser X Series Laser Engravers
  • OneLaser Hydra Series Laser Engravers
  • PiBurn Laser Rotary Accessories

Summary

  • Order cutoff: 5pm PST
  • Order handling: 1-3 days
  • Order transit: 3-7 days
  • Free shipping to the contiguous United States

Order Confirmation & Dispatch
As soon as you place an order with us you'll receive an order confirmation email, and we'll get working to have your order dispatched as soon as we can.

Typically, we'll dispatch your order within 1 business day, however this can vary depending on the product and our warehouses, so please allow up to 3 business days.

Once your order has dispatched from our warehouse, you'll receive shipping confirmation within 24 hours of your order leaving our warehouse.

General Delivery Timeframes
Delivery timeframes will vary dependent on your location and the items you've ordered.

In general, these are the delivery timeframes you can expect:

  • 1-7 Business Days - Delivery within the contiguous United States 

The above is intended to be used as a guide, and may not apply in all cases. Some products may have specific 'Delivery Timeframe' information, which can be found on its own tab, or on the main 'Description' tab of the product.

Home Delivery (Bulky Items)

  • This service is generally for products over 40kg in weight, as it is a requirement for these products to be palletised for delivery.
  • This service utilises power tailgates with two-man crews or crane trucks when required and this is included in the quoted price.
  • The receiver will be contacted prior to delivery to arrange a suitable delivery date and time. Deliveries are scheduled for either an AM or PM slot on any given day.
  • Delivery is to front car port, driveway, doorstep or wherever practical depending upon site access. Drivers are not permitted to move item(s) within the residence or around the property due to OHS reasons.
  • This service assumes reasonable and safe access to the site is available. Overhanging trees, steep driveways, unsealed driveways, narrow driveways or streets or an unforeseen obstruction may deem the delivery unavailable.
  • If your delivery address is in a regional or remote location, we recommend shipping to the nearest depot as the most affordable option.

Other Terms & Conditions

If you happen to miss the delivery, you will be required to pick up your item(s) from the freight company's depot. Re-delivery can be arranged to your home, however this will incur extra costs.

We can't advise on the exact time and day the delivery will occur as this is not within our control, however you will be emailed the tracking details where you will be able to contact the freight company for more accurate timeframes.

It is your responsibility to advise us if:

  • someone will be available to sign for delivery.
  • there's somewhere safe the item can be left if no one will be home.
  • if the address is a business address, as we will require the business hours of the business and name of the building.
  • you notice any damage. If so, you should make note of it when signing for delivery or do not agree to accept the delivery. If you do accept delivery you are required to immediately take photos using your smart phone or camera of the damaged packaging or products inside the packaging. If your item(s) do arrived damaged please send photos to support@themakerschest.com, then visit our returns page and lodge your return claim online.

We get it. You've got a lot of choice when it comes to online retailers. Here's why we think you should shop with us at The Maker's Chest.

You get valuable bonuses with every purchase of a laser engraving machine that will add value to your entire business.

We offer a Lowest Price Guarantee. What does that mean? It means you are getting the lowest prices! If you find a lower price, call us!

✅ We offer FREE shipping* to the 48 contiguous United States and we've got a 30-day No Stress Returns Policy. We know that sometimes we change our minds, so our policy takes the stress out of your purchase.

We offer local, US-based support that is available to guide you through your purchasing decisions. And we don't forget about you after that either! 

We're a family owned, small business. Our business is a reflection of ourselves, driven by strong values and a desire to do good for others.

We provide round the clock customer support. Even if we're not manning the phones late at night, you can reach out to us via email or chat on the website. Our official business hours are Monday - Friday, 9am - 5pm, but outside of these hours we're still here, and we'll get back to you as soon as we can!

Remember, we're always here to help, so give us a call on +1 833-962-5377, email us at support@themakerschest.com, or chat with us using the chat bubble in the bottom right corner of your screen.