OMTech Pro Quantum 60W RF CO2 Laser Engraver and Cutter
By OMTech
FREE Virtual Tech Support Session Included
45-min live video call with an OMTech technician — get set up smoothly
By OMTech
FREE Virtual Tech Support Session Included
45-min live video call with an OMTech technician — get set up smoothly

|
Wood |
MDF / Plywood |
Leather |
Plastics |
Fabric |
Stone |
Coated Metals |
Glass |

Most CO2 laser engravers use glass laser tubes. Glass tubes are reliable, cost-effective, and widely understood — but they have fundamental limitations that become significant at production volumes.
The Pro Quantum uses Radio Frequency (RF) CO2 laser tube technology — and the advantages compound directly into production capability:
Finer beam spot. The RF tube produces a 0.07mm spot — compared to a typical glass CO2 tube's 0.25mm. This is the same advantage RF tubes deliver across the entire CO2 laser spectrum: sharper text at small sizes, cleaner logo edges, photorealistic portrait engraving where individual tonal transitions are visible, and QR codes with clean individual cells.
Faster response. RF excitation responds to power commands faster than DC glass tube excitation — which is what enables the Pro Quantum's extreme speeds. At 4200 mm/s with 8G acceleration, the machine doesn't just move fast in straight lines; it changes direction rapidly enough to maintain meaningful speed on complex curves, tight corners, and detailed artwork fills.
No water cooling. The RF tube uses built-in air cooling — no water circuit, no chiller, no coolant management, no freeze risk. For a production shop where operational simplicity is as important as machine capability, this means one fewer infrastructure element to maintain.
Longer tube life and lower maintenance. RF tubes are not consumables in the same sense glass tubes are — they don't degrade with operating hours the same way, and the lower maintenance requirements suit production environments where the machine needs to run without frequent interventions.
Speed figures in CO2 laser marketing are often misleading because maximum engraving speed and real-world engraving speed diverge significantly on most machines. The bottleneck isn't top-end speed — it's acceleration: how quickly the machine changes direction between passes.
A standard CO2 laser at 600 mm/s with moderate acceleration spends a significant portion of each engraving pass decelerating and reversing — and on short, detail-heavy passes, the machine may never actually reach its rated speed.
The Pro Quantum's 8G acceleration changes this calculus fundamentally. At 8G, the machine reaches full speed extremely quickly and maintains it across a much larger proportion of each pass — including on complex artwork, tight geometric patterns, and detailed text where a lower-G machine would constantly decelerate.
The result is that the 4200 mm/s specification is far more representative of real production throughput than it would be on a lower-G machine at the same speed rating. OMTech's own production benchmarks: engraving speed is 2× faster compared to traditional CO2 lasers — a figure that reflects the combination of RF response speed and high G acceleration working together, not just the headline mm/s number.
For a production shop where time-per-piece directly affects revenue per shift, 2× engraving throughput is a machine that pays for itself.

The 48MP ultra-HD fisheye camera covers the entire 39.4" × 23.6" working area in a single wide-angle view — and at 48MP, the resolution is high enough to position designs on small features and fine marks with visual precision.
For a production shop running varied jobs throughout the day — individual custom pieces, batch layouts, and irregular-shaped blanks where exact placement matters — the camera preview replaces the test-burn and repositioning cycle that costs time and material on non-camera machines.
For a batch layout of 20 custom name tags, the camera lets you position and verify every piece in the layout before firing — catching alignment issues before they become scrapped material.
Autofocus works alongside the camera: place the material, trigger autofocus, confirm the camera layout, and engrave. The Pro Quantum's integrated workflow minimizes the manual steps between job setup and production output.
Most CO2 lasers require a separate external air assist pump to support clean cutting and engraving — an additional equipment purchase, additional connections, and additional bench space.
The Pro Quantum integrates a 30-liter dual-pressure air compressor directly into the machine. The compressor automatically adjusts air pressure based on whether the machine is engraving or cutting — lower pressure for engraving (less material disruption, cleaner marks) and higher pressure for cutting (more effective smoke clearance, cleaner cut edges, better kerf quality).
The compressor supports the Pro Quantum's stated cutting performance: up to 22mm wood and 24mm acrylic in single passes — thick-material capability that requires consistent, high-volume air assist to achieve cleanly.
No external pump to buy. No manual pressure adjustment. No separate connections. For a shop setting up a production-ready laser station, the integrated compressor simplifies the installation significantly.
The 39.4" × 23.6" (1000 × 600mm) engraving area is significantly larger than the Polar 2 RF's 28" × 14" bed — and at 4200 mm/s, the Pro Quantum covers that larger field faster than standard CO2 machines cover a smaller one.
For a production shop running batch layouts of custom products, this combination of field size and speed changes what's achievable per shift. More pieces per layout, more engraving speed per piece — compounding into total output per day that standard glass-tube machines can't approach.
660 m3/h (390 CFM) integrated exhaust fan: Effective smoke and fume removal from the cutting zone during sustained production runs. Connect the exhaust pipe to a window or inline filter for full operation.
Rotary axis compatible: Three rotary-axis options are available for cylindrical and round-object engraving — tumblers, cups, bottles, tubes, and similar objects. The production capability extends beyond flat material work.

Engraving (all configurations): Wood, acrylic, leather, rubber, paper, fabric, glass, MDF, coated materials, anodized aluminum, and coated metals.
Cutting (at production capacity): Wood (up to 22mm), acrylic (up to 24mm), leather, rubber, fabric, MDF, cardboard, and foam.
Coated metal marking: Anodized aluminum, powder-coated steel, and coated metals — the CO2 wavelength marks through the coating layer on treated surfaces.
What it cannot do: Cut raw/bare sheet metal. For bare metal engraving, a fiber laser is the appropriate technology.
RDWorks is bundled on USB flash drive. LightBurn and CorelLaser are both compatible (LightBurn requires a separate license from Lightburn) — LightBurn's Ruida support is mature and full-featured, making it the preferred production software for most shops.
Three connection methods: USB cable, Ethernet cable, and WiFi — Ethernet for stable production-floor job transfer, WiFi for flexible placement without cable runs.
LED real-time display — shows device status and operational information on the machine exterior for at-a-glance monitoring without opening software.
Isolated optical path reflection — maintains laser beam stability and reduces sensitivity to external vibration and environmental factors during high-speed operation.
Real-time mirror temperature monitoring — prevents thermal damage to optical components during sustained high-speed engraving sessions.
CE and FDA certified. 2-year machine warranty.

The OMTech Pro Quantum 60W RF is available from OMTech directly and from other resellers. Here's what changes when you order through The Maker's Chest:
Q: What is the practical production difference between the Pro Quantum RF and a standard glass-tube CO2 laser at 600mm/s?
A: OMTech states engraving speed is 2× faster compared to traditional CO2 lasers — driven by the combination of 4200 mm/s RF response speed and 8G acceleration that allows the machine to maintain high speed across detailed artwork, not just on long straight passes. The 0.07mm RF spot also delivers noticeably finer detail quality than the 0.25mm typical of glass CO2 tubes. For a production shop where throughput is measured in units per shift, these differences are directly measurable in daily output.
Q: Does it need a water chiller?
A: No. The RF tube uses built-in air cooling — no external water circuit, no chiller, no coolant, no freeze risk. This is one of the most significant operational simplicity advantages of the RF tube over glass-tube alternatives at this class.
Q: What is the difference between the 60W and 80W RF configurations?
A: Both use the same RF tube technology, 0.07mm spot, 8G acceleration, 48MP camera, autofocus, and built-in compressor. The 80W provides more cutting power and slightly faster cutting throughput on thick material — relevant for shops regularly cutting 18–24mm stock where maximum power makes a production difference. For engraving-focused workflows, the 60W is typically sufficient. Contact our team with your primary job types and we'll recommend which wattage fits.
Q: What does the dual-pressure air compressor do?
A: The built-in 30-liter compressor automatically adjusts air pressure for engraving versus cutting — lower pressure during engraving for clean marks with minimal material disruption, higher pressure during cutting for smoke clearance and clean kerf edges. No manual adjustment, no separate external pump, no additional connections. It enables the stated cutting capacity of 22mm wood and 24mm acrylic.
Q: How does the 48MP fisheye camera work?
A: The camera provides a full wide-angle view of the 39.4" × 23.6" working area in the RDWorks or LightBurn workspace. You see the actual material on the bed and can position your design over it visually before the laser fires — including batch layouts with multiple pieces and irregular shapes where exact placement matters. Autofocus then handles focal height, and the job runs.
Q: What materials can it cut?
A: Wood (up to 22mm), acrylic (up to 24mm), leather, rubber, fabric, paper, MDF, cardboard, and foam. It cannot cut raw/bare sheet metal — for bare metal marking, a fiber laser is the appropriate technology.
Q: Is it compatible with macOS?
A: Yes via LightBurn, which runs natively on macOS. RDWorks requires Windows. LightBurn is compatible with the Pro Quantum's controller and is the preferred production interface for macOS users.
Q: Can it engrave cylindrical objects?
A: Yes — three rotary axis options are available for cups, bottles, tumblers, tubes, and other cylindrical objects. Rotary attachments are available as optional add-ons. Contact our team for guidance on which rotary configuration fits your specific cylindrical item types.
Q: Why buy from The Maker's Chest instead of directly from OMTech?
A: Our 75-day return window gives you real production evaluation time — significantly more than OMTech's direct policy — enough to run the Pro Quantum through your actual job types at full production speed and confirm the RF performance and throughput deliver what your business needs before you're locked in. Our USA-based expert support team is reachable by phone and email for LightBurn and RDWorks setup, camera workflow, compressor configuration, and production troubleshooting throughout your ownership.
| Specification | Official Information |
|---|---|
| Model | OMTech Quantum 40 |
| Rated Power | 60W |
| Engraving Area | 39.4 × 23.6 in. / 100 × 60 cm |
| Spot Size | 0.003 in. / 0.07 mm |
| Type of CO₂ Laser Tube | Radio Frequency |
| Max. Engraving Speed | 165.4 ips / 4200 mm/s |
| Camera Resolution | 48 MP |
| Airflow Capacity | 390 cfm / 660 m³/h |
| Bundled Software | RDWorks |
| Compatible Software (not included) | LightBurn, CorelLaser |
| Data Transmission | USB Cable, Ethernet Cable, WiFi |
| Overall Dimensions (L × W × H) | 63.4 × 48.8 × 40.9 in. / 161 × 124 × 104 cm |
| Certification | FDA |
| Supported Image Formats | .ai, .bmp, .dxf, .gif, .hpgl, .jpeg, .pdf, .plt, .png, .rd, .svg, .tiff, .tga |
| Warranty Messaging | Product page displays 2-Year Warranty and two free virtual technical support sessions with purchase. |
Click the links below to download product manuals for OMTech Pro Quantum 60W RF CO2 Laser Engraver and Cutter
OMTech Pro Quantum 60W RF CO2 Laser Engraver and Cutter Product Manual Downloads:
| OMTech Pro Quantum 60W RF CO2 Laser Engraver and Cutter Product Manual Download |
|
|
We offer FREE Shipping* throughout the 48 contiguous United States! Yes, no hidden costs at checkout!
*This is with the exception of the following brands of products at the moment, on which we DO have to charge shipping:
Summary
Order Confirmation & Dispatch
As soon as you place an order with us you'll receive an order confirmation email, and we'll get working to have your order dispatched as soon as we can.
Typically, we'll dispatch your order within 1 business day, however this can vary depending on the product and our warehouses, so please allow up to 3 business days.
Once your order has dispatched from our warehouse, you'll receive shipping confirmation within 24 hours of your order leaving our warehouse.
General Delivery Timeframes
Delivery timeframes will vary dependent on your location and the items you've ordered.
In general, these are the delivery timeframes you can expect:
The above is intended to be used as a guide, and may not apply in all cases. Some products may have specific 'Delivery Timeframe' information, which can be found on its own tab, or on the main 'Description' tab of the product.
Home Delivery (Bulky Items)
Other Terms & Conditions
If you happen to miss the delivery, you will be required to pick up your item(s) from the freight company's depot. Re-delivery can be arranged to your home, however this will incur extra costs.
We can't advise on the exact time and day the delivery will occur as this is not within our control, however you will be emailed the tracking details where you will be able to contact the freight company for more accurate timeframes.
It is your responsibility to advise us if:
We get it. You've got a lot of choice when it comes to online retailers. Here's why we think you should shop with us at The Maker's Chest.
✅ You get valuable bonuses with every purchase of a laser engraving machine that will add value to your entire business.
✅ Customers get exclusive access to the Materials Intelligence Library™, offering 550+ laser presets to get you started engraving.
✅ We offer a Lowest Price Guarantee. What does that mean? It means you are getting the lowest prices! If you find a lower price, call us!
✅ We offer FREE shipping* to the 48 contiguous United States and we've got a 75-day No Stress Returns Policy. We know that sometimes we change our minds, so our policy takes the stress out of your purchase.
✅ We offer local, US-based support that is available to guide you through your purchasing decisions. And we don't forget about you after that either!
✅ We're a family owned, small business. Our business is a reflection of ourselves, driven by strong values and a desire to do good for others.
We provide round the clock customer support. Even if we're not manning the phones late at night, you can reach out to us via email or chat on the website. Our official business hours are Monday - Friday, 9am - 5pm, but outside of these hours we're still here, and we'll get back to you as soon as we can!
Remember, we're always here to help, so give us a call on +1 833-962-5377, email us at support@themakerschest.com, or chat with us using the chat bubble in the bottom right corner of your screen.
Shipping Insurance ($89)

|
Wood |
MDF / Plywood |
Leather |
Plastics |
Fabric |
Stone |
Coated Metals |
Glass |

Most CO2 laser engravers use glass laser tubes. Glass tubes are reliable, cost-effective, and widely understood — but they have fundamental limitations that become significant at production volumes.
The Pro Quantum uses Radio Frequency (RF) CO2 laser tube technology — and the advantages compound directly into production capability:
Finer beam spot. The RF tube produces a 0.07mm spot — compared to a typical glass CO2 tube's 0.25mm. This is the same advantage RF tubes deliver across the entire CO2 laser spectrum: sharper text at small sizes, cleaner logo edges, photorealistic portrait engraving where individual tonal transitions are visible, and QR codes with clean individual cells.
Faster response. RF excitation responds to power commands faster than DC glass tube excitation — which is what enables the Pro Quantum's extreme speeds. At 4200 mm/s with 8G acceleration, the machine doesn't just move fast in straight lines; it changes direction rapidly enough to maintain meaningful speed on complex curves, tight corners, and detailed artwork fills.
No water cooling. The RF tube uses built-in air cooling — no water circuit, no chiller, no coolant management, no freeze risk. For a production shop where operational simplicity is as important as machine capability, this means one fewer infrastructure element to maintain.
Longer tube life and lower maintenance. RF tubes are not consumables in the same sense glass tubes are — they don't degrade with operating hours the same way, and the lower maintenance requirements suit production environments where the machine needs to run without frequent interventions.
Speed figures in CO2 laser marketing are often misleading because maximum engraving speed and real-world engraving speed diverge significantly on most machines. The bottleneck isn't top-end speed — it's acceleration: how quickly the machine changes direction between passes.
A standard CO2 laser at 600 mm/s with moderate acceleration spends a significant portion of each engraving pass decelerating and reversing — and on short, detail-heavy passes, the machine may never actually reach its rated speed.
The Pro Quantum's 8G acceleration changes this calculus fundamentally. At 8G, the machine reaches full speed extremely quickly and maintains it across a much larger proportion of each pass — including on complex artwork, tight geometric patterns, and detailed text where a lower-G machine would constantly decelerate.
The result is that the 4200 mm/s specification is far more representative of real production throughput than it would be on a lower-G machine at the same speed rating. OMTech's own production benchmarks: engraving speed is 2× faster compared to traditional CO2 lasers — a figure that reflects the combination of RF response speed and high G acceleration working together, not just the headline mm/s number.
For a production shop where time-per-piece directly affects revenue per shift, 2× engraving throughput is a machine that pays for itself.

The 48MP ultra-HD fisheye camera covers the entire 39.4" × 23.6" working area in a single wide-angle view — and at 48MP, the resolution is high enough to position designs on small features and fine marks with visual precision.
For a production shop running varied jobs throughout the day — individual custom pieces, batch layouts, and irregular-shaped blanks where exact placement matters — the camera preview replaces the test-burn and repositioning cycle that costs time and material on non-camera machines.
For a batch layout of 20 custom name tags, the camera lets you position and verify every piece in the layout before firing — catching alignment issues before they become scrapped material.
Autofocus works alongside the camera: place the material, trigger autofocus, confirm the camera layout, and engrave. The Pro Quantum's integrated workflow minimizes the manual steps between job setup and production output.
Most CO2 lasers require a separate external air assist pump to support clean cutting and engraving — an additional equipment purchase, additional connections, and additional bench space.
The Pro Quantum integrates a 30-liter dual-pressure air compressor directly into the machine. The compressor automatically adjusts air pressure based on whether the machine is engraving or cutting — lower pressure for engraving (less material disruption, cleaner marks) and higher pressure for cutting (more effective smoke clearance, cleaner cut edges, better kerf quality).
The compressor supports the Pro Quantum's stated cutting performance: up to 22mm wood and 24mm acrylic in single passes — thick-material capability that requires consistent, high-volume air assist to achieve cleanly.
No external pump to buy. No manual pressure adjustment. No separate connections. For a shop setting up a production-ready laser station, the integrated compressor simplifies the installation significantly.
The 39.4" × 23.6" (1000 × 600mm) engraving area is significantly larger than the Polar 2 RF's 28" × 14" bed — and at 4200 mm/s, the Pro Quantum covers that larger field faster than standard CO2 machines cover a smaller one.
For a production shop running batch layouts of custom products, this combination of field size and speed changes what's achievable per shift. More pieces per layout, more engraving speed per piece — compounding into total output per day that standard glass-tube machines can't approach.
660 m3/h (390 CFM) integrated exhaust fan: Effective smoke and fume removal from the cutting zone during sustained production runs. Connect the exhaust pipe to a window or inline filter for full operation.
Rotary axis compatible: Three rotary-axis options are available for cylindrical and round-object engraving — tumblers, cups, bottles, tubes, and similar objects. The production capability extends beyond flat material work.

Engraving (all configurations): Wood, acrylic, leather, rubber, paper, fabric, glass, MDF, coated materials, anodized aluminum, and coated metals.
Cutting (at production capacity): Wood (up to 22mm), acrylic (up to 24mm), leather, rubber, fabric, MDF, cardboard, and foam.
Coated metal marking: Anodized aluminum, powder-coated steel, and coated metals — the CO2 wavelength marks through the coating layer on treated surfaces.
What it cannot do: Cut raw/bare sheet metal. For bare metal engraving, a fiber laser is the appropriate technology.
RDWorks is bundled on USB flash drive. LightBurn and CorelLaser are both compatible (LightBurn requires a separate license from Lightburn) — LightBurn's Ruida support is mature and full-featured, making it the preferred production software for most shops.
Three connection methods: USB cable, Ethernet cable, and WiFi — Ethernet for stable production-floor job transfer, WiFi for flexible placement without cable runs.
LED real-time display — shows device status and operational information on the machine exterior for at-a-glance monitoring without opening software.
Isolated optical path reflection — maintains laser beam stability and reduces sensitivity to external vibration and environmental factors during high-speed operation.
Real-time mirror temperature monitoring — prevents thermal damage to optical components during sustained high-speed engraving sessions.
CE and FDA certified. 2-year machine warranty.

The OMTech Pro Quantum 60W RF is available from OMTech directly and from other resellers. Here's what changes when you order through The Maker's Chest:
Q: What is the practical production difference between the Pro Quantum RF and a standard glass-tube CO2 laser at 600mm/s?
A: OMTech states engraving speed is 2× faster compared to traditional CO2 lasers — driven by the combination of 4200 mm/s RF response speed and 8G acceleration that allows the machine to maintain high speed across detailed artwork, not just on long straight passes. The 0.07mm RF spot also delivers noticeably finer detail quality than the 0.25mm typical of glass CO2 tubes. For a production shop where throughput is measured in units per shift, these differences are directly measurable in daily output.
Q: Does it need a water chiller?
A: No. The RF tube uses built-in air cooling — no external water circuit, no chiller, no coolant, no freeze risk. This is one of the most significant operational simplicity advantages of the RF tube over glass-tube alternatives at this class.
Q: What is the difference between the 60W and 80W RF configurations?
A: Both use the same RF tube technology, 0.07mm spot, 8G acceleration, 48MP camera, autofocus, and built-in compressor. The 80W provides more cutting power and slightly faster cutting throughput on thick material — relevant for shops regularly cutting 18–24mm stock where maximum power makes a production difference. For engraving-focused workflows, the 60W is typically sufficient. Contact our team with your primary job types and we'll recommend which wattage fits.
Q: What does the dual-pressure air compressor do?
A: The built-in 30-liter compressor automatically adjusts air pressure for engraving versus cutting — lower pressure during engraving for clean marks with minimal material disruption, higher pressure during cutting for smoke clearance and clean kerf edges. No manual adjustment, no separate external pump, no additional connections. It enables the stated cutting capacity of 22mm wood and 24mm acrylic.
Q: How does the 48MP fisheye camera work?
A: The camera provides a full wide-angle view of the 39.4" × 23.6" working area in the RDWorks or LightBurn workspace. You see the actual material on the bed and can position your design over it visually before the laser fires — including batch layouts with multiple pieces and irregular shapes where exact placement matters. Autofocus then handles focal height, and the job runs.
Q: What materials can it cut?
A: Wood (up to 22mm), acrylic (up to 24mm), leather, rubber, fabric, paper, MDF, cardboard, and foam. It cannot cut raw/bare sheet metal — for bare metal marking, a fiber laser is the appropriate technology.
Q: Is it compatible with macOS?
A: Yes via LightBurn, which runs natively on macOS. RDWorks requires Windows. LightBurn is compatible with the Pro Quantum's controller and is the preferred production interface for macOS users.
Q: Can it engrave cylindrical objects?
A: Yes — three rotary axis options are available for cups, bottles, tumblers, tubes, and other cylindrical objects. Rotary attachments are available as optional add-ons. Contact our team for guidance on which rotary configuration fits your specific cylindrical item types.
Q: Why buy from The Maker's Chest instead of directly from OMTech?
A: Our 75-day return window gives you real production evaluation time — significantly more than OMTech's direct policy — enough to run the Pro Quantum through your actual job types at full production speed and confirm the RF performance and throughput deliver what your business needs before you're locked in. Our USA-based expert support team is reachable by phone and email for LightBurn and RDWorks setup, camera workflow, compressor configuration, and production troubleshooting throughout your ownership.
| Specification | Official Information |
|---|---|
| Model | OMTech Quantum 40 |
| Rated Power | 60W |
| Engraving Area | 39.4 × 23.6 in. / 100 × 60 cm |
| Spot Size | 0.003 in. / 0.07 mm |
| Type of CO₂ Laser Tube | Radio Frequency |
| Max. Engraving Speed | 165.4 ips / 4200 mm/s |
| Camera Resolution | 48 MP |
| Airflow Capacity | 390 cfm / 660 m³/h |
| Bundled Software | RDWorks |
| Compatible Software (not included) | LightBurn, CorelLaser |
| Data Transmission | USB Cable, Ethernet Cable, WiFi |
| Overall Dimensions (L × W × H) | 63.4 × 48.8 × 40.9 in. / 161 × 124 × 104 cm |
| Certification | FDA |
| Supported Image Formats | .ai, .bmp, .dxf, .gif, .hpgl, .jpeg, .pdf, .plt, .png, .rd, .svg, .tiff, .tga |
| Warranty Messaging | Product page displays 2-Year Warranty and two free virtual technical support sessions with purchase. |
Click the links below to download product manuals for OMTech Pro Quantum 60W RF CO2 Laser Engraver and Cutter
OMTech Pro Quantum 60W RF CO2 Laser Engraver and Cutter Product Manual Downloads:
| OMTech Pro Quantum 60W RF CO2 Laser Engraver and Cutter Product Manual Download |
|
|
We offer FREE Shipping* throughout the 48 contiguous United States! Yes, no hidden costs at checkout!
*This is with the exception of the following brands of products at the moment, on which we DO have to charge shipping:
Summary
Order Confirmation & Dispatch
As soon as you place an order with us you'll receive an order confirmation email, and we'll get working to have your order dispatched as soon as we can.
Typically, we'll dispatch your order within 1 business day, however this can vary depending on the product and our warehouses, so please allow up to 3 business days.
Once your order has dispatched from our warehouse, you'll receive shipping confirmation within 24 hours of your order leaving our warehouse.
General Delivery Timeframes
Delivery timeframes will vary dependent on your location and the items you've ordered.
In general, these are the delivery timeframes you can expect:
The above is intended to be used as a guide, and may not apply in all cases. Some products may have specific 'Delivery Timeframe' information, which can be found on its own tab, or on the main 'Description' tab of the product.
Home Delivery (Bulky Items)
Other Terms & Conditions
If you happen to miss the delivery, you will be required to pick up your item(s) from the freight company's depot. Re-delivery can be arranged to your home, however this will incur extra costs.
We can't advise on the exact time and day the delivery will occur as this is not within our control, however you will be emailed the tracking details where you will be able to contact the freight company for more accurate timeframes.
It is your responsibility to advise us if:
We get it. You've got a lot of choice when it comes to online retailers. Here's why we think you should shop with us at The Maker's Chest.
✅ You get valuable bonuses with every purchase of a laser engraving machine that will add value to your entire business.
✅ Customers get exclusive access to the Materials Intelligence Library™, offering 550+ laser presets to get you started engraving.
✅ We offer a Lowest Price Guarantee. What does that mean? It means you are getting the lowest prices! If you find a lower price, call us!
✅ We offer FREE shipping* to the 48 contiguous United States and we've got a 75-day No Stress Returns Policy. We know that sometimes we change our minds, so our policy takes the stress out of your purchase.
✅ We offer local, US-based support that is available to guide you through your purchasing decisions. And we don't forget about you after that either!
✅ We're a family owned, small business. Our business is a reflection of ourselves, driven by strong values and a desire to do good for others.
We provide round the clock customer support. Even if we're not manning the phones late at night, you can reach out to us via email or chat on the website. Our official business hours are Monday - Friday, 9am - 5pm, but outside of these hours we're still here, and we'll get back to you as soon as we can!
Remember, we're always here to help, so give us a call on +1 833-962-5377, email us at support@themakerschest.com, or chat with us using the chat bubble in the bottom right corner of your screen.
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