OMTech Polar 2 50W RF Desktop CO2 Laser
By OMTech
FREE Virtual Tech Support Session Included
45-min live video call with an OMTech technician — get set up smoothly
By OMTech
FREE Virtual Tech Support Session Included
45-min live video call with an OMTech technician — get set up smoothly

|
Wood |
MDF / Plywood |
Leather |
Plastics |
Fabric |
Stone |
Coated Metals |
Glass |

Every Polar 2 buyer faces one decision: the 50W RF or the 70W glass tube. The RF version is the cleaner choice for detail-oriented engraving and longer tube-life positioning. The glass version is the straightforward cutting-power branch for buyers who accept glass-tube maintenance.
Understanding what that means in practice:
Glass CO2 tubes are the standard. They're cost-effective, they work well, and at 70W they provide more raw cutting power. Their limitations are that they degrade from day one — output consistency drifts over months of use — and they're typically rated for 2,000–4,000 hours before replacement. For shops where thick-material cutting speed is the primary requirement, glass is the appropriate choice.
RF metal tubes work differently. The radio-frequency excitation mechanism maintains more consistent output characteristics over time, produces a tighter 0.07mm beam spot (versus a typical glass tube's 0.25mm+), and carries a 30,000 hours of tube life for lower maintenance and long-term production value. The RF tube is also rechargeable/reactivatable when it eventually does reach end-of-service — it's not treated as a simple consumable like a glass tube.
If you prioritize precision and longevity, this RF model delivers cleaner small text, sharper logos, and finer detail work with less overburn and a longer tube lifespan for daily production.
For a personalization business where photorealistic portrait engraving, fine QR codes, small text on tags, and premium product quality are the differentiators — the 50W RF is the correct choice.
Fine RF control helps create cleaner marks with less overburn on small text, logos, photos, and fine lines. Quick RF response helps maintain clean, consistent engraving quality at higher speeds.
The RF laser's beam response and spot size advantages compound at production speed:
0.07mm laser spot — at this spot size, the machine produces fine serif fonts at small sizes that remain legible, photorealistic grayscale portraits where individual tonal transitions are visible, dense QR codes with clean individual cells, and intricate decorative patterns with edge definition that glass tube machines at comparable power cannot physically reproduce.
2000 mm/s maximum engraving speed — for a business running batch orders, throughput is revenue. Workshop tests include 36 name tags in about 45 minutes, a 5-inch photo engraving in about 9 minutes 45 seconds, a detailed QR-code tag in about 1 minute, and a rotary tumbler project in about 4 minutes 22 seconds.
2G X-axis acceleration — speed at direction changes is what makes the maximum speed figure real on short, detail-heavy engraving passes. High G acceleration means the machine maintains productive speed even on complex curves and tight corner reversals, not just on long straight passes.
±0.02mm engraving precision — the repeatability that makes batch production consistent: piece 36 in a batch looks the same as piece 1.

The Polar 2's 28" × 14" (710 × 360mm) working area is significantly larger than the Polar Lite's 20.1" × 11.8" bed — and the size difference matters in production contexts.
More pieces per batch layout. More items nested in a single job file means fewer load-and-unload cycles per production hour. For a business fulfilling custom orders throughout the day, this compounds into meaningful additional output without additional machine time.
Larger single pieces in one pass. Full-size wooden signs, large slate coasters, wide acrylic awards, and other projects that would require repositioning on a smaller machine fit within the 28" × 14" field cleanly.
4.53" maximum material height accommodates both thick blanks and rotary-mounted cylindrical items — tumblers, mugs, and bottles fit with clearance. The Polar 2's contained desktop format has no front or rear pass-through — the enclosed cabinet is fully sealed. Long flat materials that exceed the bed length are not supported via pass-through in this design.
The 16MP full-area camera and one-touch autofocus turn what are normally the two most friction-heavy parts of CO2 laser production into automated steps.
16MP full-area camera (±1mm positioning accuracy): The camera renders the complete working area in LightBurn, letting you position designs visually over actual materials before the laser fires. For batch layouts with multiple pieces, irregular blanks, or pre-printed surfaces where placement matters — the camera confirms exact positioning before committing to a full run.
One-touch autofocus: Automatic focusing reduces manual setup and helps maintain consistent focus between jobs. Switch materials, switch thicknesses, press autofocus — the machine handles the rest. No manual measurement, no test burn, no calibration cycle.
For a personalization business where 20–30 different items of different materials and heights cycle through the machine in a single day, these two features eliminate most of the repetitive setup time that limits production capacity.

Camera, autofocus, air assist, exhaust, and rotary — built in.
The Polar 2 RF's all-in-one design means there are no separate equipment purchases required to operate the machine at full production capability:
Air-cooled RF source — no external water tank, no water chiller, no hoses, no antifreeze, no coolant maintenance. Maintenance-free cooling, no external water tank required. This is the most meaningful operational simplicity advantage the RF configuration provides over glass-tube alternatives.
Built-in air assist (14–17 L/min) — Delivers 14–17 L/min airflow for clean, sharp cuts. Integrated from day one with no separate pump purchase or installation.
Integrated exhaust — Internal fan and ducting efficiently clear smoke and dust. Connect the included exhaust pipe to a window or inline filter and the fume path is handled.
Standard rotary included — Engrave cylindrical objects right out of the box. No separate rotary purchase required to start tumbler and mug engraving.
LightBurn and RDWorks V8 compatible — LightBurn runs on Windows, macOS, and Linux. RDWorks V8 on Windows. Four connection methods: USB, U-disk, Ethernet, WiFi.
The Polar 2 RF carries Class I laser safety certification — the fully enclosed design with smart lid protection and cover interlock reduces external laser exposure to Class I safe levels during normal closed-lid operation. Opening the lid during operation pauses the laser automatically.
The front-mounted emergency stop button immediately halts the laser and motion system — accessible without opening the machine or navigating software menus.
For personalization businesses in retail locations, schools and makerspaces, shared studios, and home workshops — Class I enclosure is the safety foundation that makes public-facing operation appropriate.


The OMTech Polar 2 50W RF is available from OMTech directly and from other resellers. Here's what changes when you order through The Maker's Chest:
Q: What is the main difference between the Polar 2 RF and the Polar 2 70W glass tube?
A: The RF version is the cleaner choice for detail-oriented engraving and longer tube-life positioning. The glass version is the straightforward cutting-power branch for buyers who accept glass-tube maintenance. You're paying for precision and longevity with the RF, not for cutting capacity. The glass tube provides more raw cutting power (70W versus 50W) for thicker material cutting. The RF tube delivers a finer 0.07mm beam spot, faster response for cleaner small detail, and up to 30,000 hours of tube life versus 2,000–4,000 hours for glass. If fine photorealistic engraving, small text, and QR code quality are your differentiators, the RF is the correct choice.
Q: Does the RF version require a water tank or chiller?
A: No. The 50W RF tube is air-cooled — no external water tank, no chiller, no hoses, no antifreeze, no coolant maintenance. This is one of the primary operational advantages of the RF configuration over both the Polar 2 glass tube and glass-tube alternatives.
Q: What is the RF tube's service life and what happens when it reaches end of life?
A: The RF tube carries an expected service life of up to 30,000 hours at stated operating conditions — at 8 hours daily, 250 working days per year, that's approximately 15 years of rated life. When an RF tube eventually does reach end-of-service, it is rechargeable/reactivatable rather than simply replaced and discarded like a glass tube. The Polar 2 RF also includes a 24-month tube warranty — one of the longer tube warranties available on a desktop CO2 laser at this class.
Q: What materials can the Polar 2 RF engrave and cut?
A: Wood, plywood, MDF, acrylic, leather, glass (engraving/frosting), rubber, fabric, felt, paper, cardboard, slate, stone, and coated metals (engraving through the coating). The CO2 wavelength cannot cut or deeply etch bare/raw metal — for bare metal marking, a fiber laser is the appropriate tool.
Q: Is the rotary really included?
A: Yes — a standard rotary attachment is included in the box for tumbler, mug, bottle, and cylindrical object engraving. No separate purchase required to start cylindrical work from day one.
Q: Does it have a pass-through for long materials?
A: No — the Polar 2 RF is a fully enclosed cabinet design with no front or rear pass-through doors. Projects are limited to the 28" × 14" (710 × 360mm) working area. For long flat material pass-through work, the Polar Lite 55W (which has pass-through) is the more appropriate machine. Contact our team if pass-through is a requirement.
Q: What software does it use and does it include LightBurn?
A: LightBurn and RDWorks V8 are both compatible. Confirm whether a LightBurn license is included in the current bundle by checking at checkout — OMTech has offered LightBurn licenses as bundle inclusions. LightBurn runs on Windows, macOS, and Linux.
Q: Why buy from The Maker's Chest instead of directly from OMTech?
A: Our 75-day return window gives you significantly more evaluation time than OMTech's direct policy — enough to run the machine through your actual production order types, validate RF engraving quality against your premium product standards, and confirm the 50W RF configuration delivers before you're locked in. Our USA-based expert support team is reachable by phone and email for LightBurn setup, camera alignment, material parameters, and production support throughout your ownership. If you're deciding between the RF and glass tube versions, we'll give you a straight recommendation.
|
Specification |
Polar 2 50W RF |
|
Base Model / SKU |
USB-76RF-US |
|
Laser Source |
50W metal RF CO₂ laser |
|
Work Area |
28 × 14 in. (710 × 360 mm) |
|
Maximum Material Height |
4.53 in. (115 mm) |
|
Maximum Engraving Speed |
2000 mm/s |
|
X-Axis Acceleration |
Up to 2G |
|
Engraving Precision |
±0.0008 in. (±0.02 mm) |
|
Laser Spot |
0.07 mm |
|
Maximum Detail Claim |
Up to 1000 DPI; features down to approximately 1 × 1 mm |
|
Cooling |
Integrated air cooling; no external water tank required |
|
Expected Tube Life |
Up to 30,000 hours at the stated operating conditions |
|
RF Tube Service |
Rechargeable / reactivatable |
|
Tube Warranty |
24 months |
|
Camera |
16MP full-area camera |
|
Camera Positioning Accuracy |
±0.04 in. (±1 mm) |
|
Focus |
Automatic focusing |
|
Air Assist |
Built-in air pump; 14–17 L/min |
|
Exhaust |
Integrated fan and ducting |
|
Rotary Attachment |
Standard rotary included |
|
Software |
LightBurn / RDWorks V8 |
|
Operating-System Support |
LightBurn: Windows, macOS, Linux; RDWorks V8: Windows |
|
Connection |
USB / U-disk / Ethernet / Wi-Fi |
|
Safety |
Fully enclosed Class I design, cover interlock, smart lid alarm, emergency stop |
|
Pass-Through Doors |
None |
|
Machine Dimensions (L×W×H) |
46.38 × 27.28 × 14.29 in. (117.8 × 69.3 × 36.3 cm) |
|
Supported Materials |
Wood, acrylic, leather, glass, rubber, fabric, cardboard, coated metals, and other compatible non-metals |
Click the links below to download product manuals for OMTech Polar 2 50W RF Desktop CO2 Laser
OMTech Polar 2 50W RF Desktop CO2 Laser Product Manual Downloads:
| OMTech Polar 2 50W RF Desktop CO2 Laser Product Manual Download |
|
|
We offer FREE Shipping* throughout the 48 contiguous United States! Yes, no hidden costs at checkout!
*This is with the exception of the following brands of products at the moment, on which we DO have to charge shipping:
Summary
Order Confirmation & Dispatch
As soon as you place an order with us you'll receive an order confirmation email, and we'll get working to have your order dispatched as soon as we can.
Typically, we'll dispatch your order within 1 business day, however this can vary depending on the product and our warehouses, so please allow up to 3 business days.
Once your order has dispatched from our warehouse, you'll receive shipping confirmation within 24 hours of your order leaving our warehouse.
General Delivery Timeframes
Delivery timeframes will vary dependent on your location and the items you've ordered.
In general, these are the delivery timeframes you can expect:
The above is intended to be used as a guide, and may not apply in all cases. Some products may have specific 'Delivery Timeframe' information, which can be found on its own tab, or on the main 'Description' tab of the product.
Home Delivery (Bulky Items)
Other Terms & Conditions
If you happen to miss the delivery, you will be required to pick up your item(s) from the freight company's depot. Re-delivery can be arranged to your home, however this will incur extra costs.
We can't advise on the exact time and day the delivery will occur as this is not within our control, however you will be emailed the tracking details where you will be able to contact the freight company for more accurate timeframes.
It is your responsibility to advise us if:
We get it. You've got a lot of choice when it comes to online retailers. Here's why we think you should shop with us at The Maker's Chest.
✅ You get valuable bonuses with every purchase of a laser engraving machine that will add value to your entire business.
✅ Customers get exclusive access to the Materials Intelligence Library™, offering 550+ laser presets to get you started engraving.
✅ We offer a Lowest Price Guarantee. What does that mean? It means you are getting the lowest prices! If you find a lower price, call us!
✅ We offer FREE shipping* to the 48 contiguous United States and we've got a 75-day No Stress Returns Policy. We know that sometimes we change our minds, so our policy takes the stress out of your purchase.
✅ We offer local, US-based support that is available to guide you through your purchasing decisions. And we don't forget about you after that either!
✅ We're a family owned, small business. Our business is a reflection of ourselves, driven by strong values and a desire to do good for others.
We provide round the clock customer support. Even if we're not manning the phones late at night, you can reach out to us via email or chat on the website. Our official business hours are Monday - Friday, 9am - 5pm, but outside of these hours we're still here, and we'll get back to you as soon as we can!
Remember, we're always here to help, so give us a call on +1 833-962-5377, email us at support@themakerschest.com, or chat with us using the chat bubble in the bottom right corner of your screen.
Shipping Insurance ($89)
placeholder

|
Wood |
MDF / Plywood |
Leather |
Plastics |
Fabric |
Stone |
Coated Metals |
Glass |

Every Polar 2 buyer faces one decision: the 50W RF or the 70W glass tube. The RF version is the cleaner choice for detail-oriented engraving and longer tube-life positioning. The glass version is the straightforward cutting-power branch for buyers who accept glass-tube maintenance.
Understanding what that means in practice:
Glass CO2 tubes are the standard. They're cost-effective, they work well, and at 70W they provide more raw cutting power. Their limitations are that they degrade from day one — output consistency drifts over months of use — and they're typically rated for 2,000–4,000 hours before replacement. For shops where thick-material cutting speed is the primary requirement, glass is the appropriate choice.
RF metal tubes work differently. The radio-frequency excitation mechanism maintains more consistent output characteristics over time, produces a tighter 0.07mm beam spot (versus a typical glass tube's 0.25mm+), and carries a 30,000 hours of tube life for lower maintenance and long-term production value. The RF tube is also rechargeable/reactivatable when it eventually does reach end-of-service — it's not treated as a simple consumable like a glass tube.
If you prioritize precision and longevity, this RF model delivers cleaner small text, sharper logos, and finer detail work with less overburn and a longer tube lifespan for daily production.
For a personalization business where photorealistic portrait engraving, fine QR codes, small text on tags, and premium product quality are the differentiators — the 50W RF is the correct choice.
Fine RF control helps create cleaner marks with less overburn on small text, logos, photos, and fine lines. Quick RF response helps maintain clean, consistent engraving quality at higher speeds.
The RF laser's beam response and spot size advantages compound at production speed:
0.07mm laser spot — at this spot size, the machine produces fine serif fonts at small sizes that remain legible, photorealistic grayscale portraits where individual tonal transitions are visible, dense QR codes with clean individual cells, and intricate decorative patterns with edge definition that glass tube machines at comparable power cannot physically reproduce.
2000 mm/s maximum engraving speed — for a business running batch orders, throughput is revenue. Workshop tests include 36 name tags in about 45 minutes, a 5-inch photo engraving in about 9 minutes 45 seconds, a detailed QR-code tag in about 1 minute, and a rotary tumbler project in about 4 minutes 22 seconds.
2G X-axis acceleration — speed at direction changes is what makes the maximum speed figure real on short, detail-heavy engraving passes. High G acceleration means the machine maintains productive speed even on complex curves and tight corner reversals, not just on long straight passes.
±0.02mm engraving precision — the repeatability that makes batch production consistent: piece 36 in a batch looks the same as piece 1.

The Polar 2's 28" × 14" (710 × 360mm) working area is significantly larger than the Polar Lite's 20.1" × 11.8" bed — and the size difference matters in production contexts.
More pieces per batch layout. More items nested in a single job file means fewer load-and-unload cycles per production hour. For a business fulfilling custom orders throughout the day, this compounds into meaningful additional output without additional machine time.
Larger single pieces in one pass. Full-size wooden signs, large slate coasters, wide acrylic awards, and other projects that would require repositioning on a smaller machine fit within the 28" × 14" field cleanly.
4.53" maximum material height accommodates both thick blanks and rotary-mounted cylindrical items — tumblers, mugs, and bottles fit with clearance. The Polar 2's contained desktop format has no front or rear pass-through — the enclosed cabinet is fully sealed. Long flat materials that exceed the bed length are not supported via pass-through in this design.
The 16MP full-area camera and one-touch autofocus turn what are normally the two most friction-heavy parts of CO2 laser production into automated steps.
16MP full-area camera (±1mm positioning accuracy): The camera renders the complete working area in LightBurn, letting you position designs visually over actual materials before the laser fires. For batch layouts with multiple pieces, irregular blanks, or pre-printed surfaces where placement matters — the camera confirms exact positioning before committing to a full run.
One-touch autofocus: Automatic focusing reduces manual setup and helps maintain consistent focus between jobs. Switch materials, switch thicknesses, press autofocus — the machine handles the rest. No manual measurement, no test burn, no calibration cycle.
For a personalization business where 20–30 different items of different materials and heights cycle through the machine in a single day, these two features eliminate most of the repetitive setup time that limits production capacity.

Camera, autofocus, air assist, exhaust, and rotary — built in.
The Polar 2 RF's all-in-one design means there are no separate equipment purchases required to operate the machine at full production capability:
Air-cooled RF source — no external water tank, no water chiller, no hoses, no antifreeze, no coolant maintenance. Maintenance-free cooling, no external water tank required. This is the most meaningful operational simplicity advantage the RF configuration provides over glass-tube alternatives.
Built-in air assist (14–17 L/min) — Delivers 14–17 L/min airflow for clean, sharp cuts. Integrated from day one with no separate pump purchase or installation.
Integrated exhaust — Internal fan and ducting efficiently clear smoke and dust. Connect the included exhaust pipe to a window or inline filter and the fume path is handled.
Standard rotary included — Engrave cylindrical objects right out of the box. No separate rotary purchase required to start tumbler and mug engraving.
LightBurn and RDWorks V8 compatible — LightBurn runs on Windows, macOS, and Linux. RDWorks V8 on Windows. Four connection methods: USB, U-disk, Ethernet, WiFi.
The Polar 2 RF carries Class I laser safety certification — the fully enclosed design with smart lid protection and cover interlock reduces external laser exposure to Class I safe levels during normal closed-lid operation. Opening the lid during operation pauses the laser automatically.
The front-mounted emergency stop button immediately halts the laser and motion system — accessible without opening the machine or navigating software menus.
For personalization businesses in retail locations, schools and makerspaces, shared studios, and home workshops — Class I enclosure is the safety foundation that makes public-facing operation appropriate.


The OMTech Polar 2 50W RF is available from OMTech directly and from other resellers. Here's what changes when you order through The Maker's Chest:
Q: What is the main difference between the Polar 2 RF and the Polar 2 70W glass tube?
A: The RF version is the cleaner choice for detail-oriented engraving and longer tube-life positioning. The glass version is the straightforward cutting-power branch for buyers who accept glass-tube maintenance. You're paying for precision and longevity with the RF, not for cutting capacity. The glass tube provides more raw cutting power (70W versus 50W) for thicker material cutting. The RF tube delivers a finer 0.07mm beam spot, faster response for cleaner small detail, and up to 30,000 hours of tube life versus 2,000–4,000 hours for glass. If fine photorealistic engraving, small text, and QR code quality are your differentiators, the RF is the correct choice.
Q: Does the RF version require a water tank or chiller?
A: No. The 50W RF tube is air-cooled — no external water tank, no chiller, no hoses, no antifreeze, no coolant maintenance. This is one of the primary operational advantages of the RF configuration over both the Polar 2 glass tube and glass-tube alternatives.
Q: What is the RF tube's service life and what happens when it reaches end of life?
A: The RF tube carries an expected service life of up to 30,000 hours at stated operating conditions — at 8 hours daily, 250 working days per year, that's approximately 15 years of rated life. When an RF tube eventually does reach end-of-service, it is rechargeable/reactivatable rather than simply replaced and discarded like a glass tube. The Polar 2 RF also includes a 24-month tube warranty — one of the longer tube warranties available on a desktop CO2 laser at this class.
Q: What materials can the Polar 2 RF engrave and cut?
A: Wood, plywood, MDF, acrylic, leather, glass (engraving/frosting), rubber, fabric, felt, paper, cardboard, slate, stone, and coated metals (engraving through the coating). The CO2 wavelength cannot cut or deeply etch bare/raw metal — for bare metal marking, a fiber laser is the appropriate tool.
Q: Is the rotary really included?
A: Yes — a standard rotary attachment is included in the box for tumbler, mug, bottle, and cylindrical object engraving. No separate purchase required to start cylindrical work from day one.
Q: Does it have a pass-through for long materials?
A: No — the Polar 2 RF is a fully enclosed cabinet design with no front or rear pass-through doors. Projects are limited to the 28" × 14" (710 × 360mm) working area. For long flat material pass-through work, the Polar Lite 55W (which has pass-through) is the more appropriate machine. Contact our team if pass-through is a requirement.
Q: What software does it use and does it include LightBurn?
A: LightBurn and RDWorks V8 are both compatible. Confirm whether a LightBurn license is included in the current bundle by checking at checkout — OMTech has offered LightBurn licenses as bundle inclusions. LightBurn runs on Windows, macOS, and Linux.
Q: Why buy from The Maker's Chest instead of directly from OMTech?
A: Our 75-day return window gives you significantly more evaluation time than OMTech's direct policy — enough to run the machine through your actual production order types, validate RF engraving quality against your premium product standards, and confirm the 50W RF configuration delivers before you're locked in. Our USA-based expert support team is reachable by phone and email for LightBurn setup, camera alignment, material parameters, and production support throughout your ownership. If you're deciding between the RF and glass tube versions, we'll give you a straight recommendation.
|
Specification |
Polar 2 50W RF |
|
Base Model / SKU |
USB-76RF-US |
|
Laser Source |
50W metal RF CO₂ laser |
|
Work Area |
28 × 14 in. (710 × 360 mm) |
|
Maximum Material Height |
4.53 in. (115 mm) |
|
Maximum Engraving Speed |
2000 mm/s |
|
X-Axis Acceleration |
Up to 2G |
|
Engraving Precision |
±0.0008 in. (±0.02 mm) |
|
Laser Spot |
0.07 mm |
|
Maximum Detail Claim |
Up to 1000 DPI; features down to approximately 1 × 1 mm |
|
Cooling |
Integrated air cooling; no external water tank required |
|
Expected Tube Life |
Up to 30,000 hours at the stated operating conditions |
|
RF Tube Service |
Rechargeable / reactivatable |
|
Tube Warranty |
24 months |
|
Camera |
16MP full-area camera |
|
Camera Positioning Accuracy |
±0.04 in. (±1 mm) |
|
Focus |
Automatic focusing |
|
Air Assist |
Built-in air pump; 14–17 L/min |
|
Exhaust |
Integrated fan and ducting |
|
Rotary Attachment |
Standard rotary included |
|
Software |
LightBurn / RDWorks V8 |
|
Operating-System Support |
LightBurn: Windows, macOS, Linux; RDWorks V8: Windows |
|
Connection |
USB / U-disk / Ethernet / Wi-Fi |
|
Safety |
Fully enclosed Class I design, cover interlock, smart lid alarm, emergency stop |
|
Pass-Through Doors |
None |
|
Machine Dimensions (L×W×H) |
46.38 × 27.28 × 14.29 in. (117.8 × 69.3 × 36.3 cm) |
|
Supported Materials |
Wood, acrylic, leather, glass, rubber, fabric, cardboard, coated metals, and other compatible non-metals |
Click the links below to download product manuals for OMTech Polar 2 50W RF Desktop CO2 Laser
OMTech Polar 2 50W RF Desktop CO2 Laser Product Manual Downloads:
| OMTech Polar 2 50W RF Desktop CO2 Laser Product Manual Download |
|
|
We offer FREE Shipping* throughout the 48 contiguous United States! Yes, no hidden costs at checkout!
*This is with the exception of the following brands of products at the moment, on which we DO have to charge shipping:
Summary
Order Confirmation & Dispatch
As soon as you place an order with us you'll receive an order confirmation email, and we'll get working to have your order dispatched as soon as we can.
Typically, we'll dispatch your order within 1 business day, however this can vary depending on the product and our warehouses, so please allow up to 3 business days.
Once your order has dispatched from our warehouse, you'll receive shipping confirmation within 24 hours of your order leaving our warehouse.
General Delivery Timeframes
Delivery timeframes will vary dependent on your location and the items you've ordered.
In general, these are the delivery timeframes you can expect:
The above is intended to be used as a guide, and may not apply in all cases. Some products may have specific 'Delivery Timeframe' information, which can be found on its own tab, or on the main 'Description' tab of the product.
Home Delivery (Bulky Items)
Other Terms & Conditions
If you happen to miss the delivery, you will be required to pick up your item(s) from the freight company's depot. Re-delivery can be arranged to your home, however this will incur extra costs.
We can't advise on the exact time and day the delivery will occur as this is not within our control, however you will be emailed the tracking details where you will be able to contact the freight company for more accurate timeframes.
It is your responsibility to advise us if:
We get it. You've got a lot of choice when it comes to online retailers. Here's why we think you should shop with us at The Maker's Chest.
✅ You get valuable bonuses with every purchase of a laser engraving machine that will add value to your entire business.
✅ Customers get exclusive access to the Materials Intelligence Library™, offering 550+ laser presets to get you started engraving.
✅ We offer a Lowest Price Guarantee. What does that mean? It means you are getting the lowest prices! If you find a lower price, call us!
✅ We offer FREE shipping* to the 48 contiguous United States and we've got a 75-day No Stress Returns Policy. We know that sometimes we change our minds, so our policy takes the stress out of your purchase.
✅ We offer local, US-based support that is available to guide you through your purchasing decisions. And we don't forget about you after that either!
✅ We're a family owned, small business. Our business is a reflection of ourselves, driven by strong values and a desire to do good for others.
We provide round the clock customer support. Even if we're not manning the phones late at night, you can reach out to us via email or chat on the website. Our official business hours are Monday - Friday, 9am - 5pm, but outside of these hours we're still here, and we'll get back to you as soon as we can!
Remember, we're always here to help, so give us a call on +1 833-962-5377, email us at support@themakerschest.com, or chat with us using the chat bubble in the bottom right corner of your screen.