Professional Sheet Metal Cutting in a Fully Enclosed Industrial Fiber Laser — With the Chiller Already Inside.
The OMTech FC-22 1500W is a fully enclosed 1500W fiber laser cutting machine built for metal fabrication shops, sign shops, prototyping labs, and small manufacturers who need professional-grade sheet metal cutting capability with the OD8+ safety window, built-in water chiller, and front/back pass-through already integrated — not purchased separately and configured.
Cuts stainless steel up to 0.2" and carbon steel up to 0.4", controlled by a Weihong LS2000 professional cutting system, with ±0.05mm positioning accuracy.
Why Fully Enclosed Changes the Industrial Fiber Laser Calculus
Most production-level fiber laser cutters in this power class are open-frame or semi-enclosed — powerful machines, but ones that require significant safety infrastructure around them: laser safety barriers, operator PPE worn at all times, controlled room access, and compliance documentation to manage the Class 4 laser exposure that an unenclosed system generates.
The FC-22's fully enclosed cabinet with OD8+ grade observation window and safety relays and interlocks changes the operating environment significantly:
OD8+ observation window: The highest laser safety rating for optical density — the window reduces transmitted laser intensity to OD8+ levels, allowing operators to observe the cutting process during operation without the direct laser exposure risk of an open-frame system.
Safety interlocks and relays: The machine incorporates safety relays and interlocks that prevent operation when enclosure doors are open — reducing accidental laser exposure during material loading and unloading.
Contained cutting environment: Enclosed operation contains the metal cutting fumes, sparks, and debris within the cabinet structure — the external fan (2,060 CFM, with exhaust hose included) handles fume and smoke extraction to the outside.
Note: The user manual identifies the FC-22 as a Class 4 laser system. Trained operation, proper PPE, and compliance with local safety requirements are required for all operation and maintenance activities. The enclosed design reduces exposure risk during normal cutting but does not eliminate the need for proper safety protocols.
What 1500W Cuts — The Material Range That Defines This Machine's Applications
The 1500W fiber laser at 1080nm wavelength is the correct technology for efficient sheet metal cutting. Where CO2 lasers process non-metals, the fiber laser's shorter wavelength is efficiently absorbed by metal surfaces:
Stainless steel: Up to 0.2" (5mm) in a single pass under optimal conditions with appropriate assist gas and settings. For custom metal signage, branded fabrication panels, kitchen and hospitality components, medical device housings, and architectural metalwork — stainless cutting at 0.2" covers the full range of typical commercial sheet metal work.
Carbon steel: Up to 0.4" (10mm / 0.39") — the deeper specification on the FC-22. For brackets, structural plates, custom automotive components, industrial fixtures, and production fabrication parts where carbon steel is the standard material and depth matters — the FC-22's carbon steel capacity covers the majority of small-shop fabrication requirements.
Other compatible metals: The machine may be suitable for additional metal cutting applications depending on parameters and assist gas setup. Confirm specific thickness claims for non-standard materials before production.
Positioning accuracy: ±0.05mm — the precision level required for production fabrication parts where dimensional consistency across a batch determines part compatibility and assembly fit.
Built-In Water Chiller — No External Cooling System Required
At 1500W, water cooling is non-negotiable — the laser source generates heat that requires active thermal management to maintain cutting quality and source longevity. For most fiber laser cutting machines at this power level, the chiller is a separate purchase: $1,000–3,000 more, additional floor space required, additional connections to configure, additional maintenance to manage.
The FC-22 integrates a water chiller with 3.7 kW nominal cooling capacity (12,624 Btu/h) directly inside the machine cabinet:
No separate chiller purchase. Total investment is known upfront — the chiller cost is part of the machine price.
Single machine footprint. The FC-22 occupies the space of one machine, not a machine plus an adjacent chiller unit.
Simplified installation. Water lines are pre-routed within the machine — no external plumbing connections to configure.
Maintained temperature range: 77–86°F / 25–30°C — the operating window that protects the fiber laser source and maintains consistent beam quality across extended cutting sessions.
Front and Back Pass-Through — Handle Material Beyond the 23.6" Working Area
The FC-22's 23.6" × 23.6" processing area handles the majority of standard sheet metal cutting work — panels, brackets, sign components, and production parts that fit within the field.
For material that exceeds the 23.6" bed length, the front and rear pass-through openings (23.6" × 1.97" each) allow sheets up to 24.8" wide to feed through the machine for sequential processing:
Load the sheet through the front pass-through, cut the first section, advance the sheet, cut the next section, and continue — without removing the material from the machine between cuts. For a fabrication shop processing standard 4-foot-wide metal sheets into multiple smaller components, the pass-through makes that workflow practical within the FC-22's footprint.
Important: Pass-through operation requires careful management because it can increase laser exposure risk if not properly controlled. Follow all safety protocols and proper PPE requirements during pass-through operation.
Weihong LS2000 Control System — Professional Fiber Laser Cutting Software
The Weihong LS2000 control system is an industrial fiber laser cutting controller with a dedicated cutting software environment:
Professional part nesting: Arrange multiple cutting jobs on a single sheet for maximum material utilization — reducing scrap and improving cost-per-part on production runs.
Cutting parameter management: Store and recall material-specific settings (power, speed, assist gas pressure) for stainless steel, carbon steel, and other materials — reproducible results across repeat jobs and batches.
Lead-in and lead-out control: Manage the start and end points of each cut for clean edge entry and exit, particularly important for stainless steel where kerf quality is critical.
Job file management: Import DXF, AI, and other design files — process parts directly from your CAD workflow into the Weihong cutting environment.
A full keyboard, mouse, and 8GB USB drive are included in the package.
2,060 CFM External Fan — Industrial-Scale Fume Extraction
At 1500W cutting metal, the fume and particulate generation is substantial — metal vaporization, oxidation byproducts, and cutting debris require industrial-grade extraction to maintain a safe working environment and prevent contamination of the laser optics.
The included external fan delivers 2,060 CFM (3,500 m³/h) through a 5.91" diameter port — sized for the volume of the fully enclosed cabinet at sustained 1500W cutting operation. Two 11.8-foot (3,000mm) exhaust hoses are included for routing to an exterior wall or inline filter.
What's Included — Ready to Install
The FC-22 package includes all components required for production installation:
Voltage stabilizer, external fan, exhaust hoses and clamps, keyboard and mouse, laser keys (2), laser head cover keys (2), pass-through door keys (2), access door keys (8), tool box and hex wrench set, adjustable wrench, screwdrivers, 8G USB flash drive, laser safety glasses, 10 focus protective lenses, ceramic body, nozzles (10 total), collimation protective lens, calibration paper, and user manual.
The Maker's Chest Difference
The OMTech FC-22 1500W is available from OMTech directly and from other resellers. Here's what changes when you order through The Maker's Chest:
🛡️ 75-day returns — significantly longer than OMTech's direct return window. Enough time to receive and install the machine, run it through your actual cutting applications on stainless and carbon steel, confirm the 1500W enclosed system performs for your production requirements, and make a fully informed decision before you're committed
🇺🇸 Expert USA-based technical support — our team can help with Weihong LS2000 setup, material cutting parameter development for stainless and carbon steel, assist gas configuration, exhaust fan installation, pass-through workflow setup, and any production issues during ramp-up
📞 Dual lines of support — phone and email, so when production is running and something needs attention, you have a direct path to a real person
🔧 Straight pre-sale guidance — not sure if the FC-22 1500W is the right configuration for your specific fabrication applications and material thicknesses? Talk to us before ordering. We'll give you a direct assessment
Q: What metals can the FC-22 1500W cut, and at what thicknesses? A: Stainless steel up to 0.2" (5mm) and carbon steel up to 0.4" (10mm) at optimal conditions with appropriate assist gas (typically nitrogen for stainless, oxygen for carbon steel) and settings. Other metal types may be suitable depending on parameters — confirm specific thickness claims for non-standard materials before production. This machine cannot cut non-metal materials (wood, acrylic, leather) — that requires a CO2 laser.
Q: Is the water chiller genuinely integrated, or does it still need an external unit? A: The water chiller is factory-integrated inside the machine cabinet — no separate chiller purchase, no external unit footprint, no additional installation. The chiller provides 3.7 kW nominal cooling capacity and operates within the 77–86°F temperature range required for fiber laser performance.
Q: What is the machine's safety classification? A: The user manual identifies the FC-22 as a Class 4 laser system. Trained operation, proper PPE, and compliance with all local laser safety requirements are required. The fully enclosed design with OD8+ observation window and safety interlocks reduces operator exposure risk during normal cutting operation — but does not eliminate the safety requirements applicable to a Class 4 system.
Q: What assist gas does it use? A: The assist gas type depends on the material and application. Nitrogen is typically used for stainless steel cutting for clean, oxidation-free edges. Oxygen is typically used for carbon steel cutting for faster processing. The machine includes a laser head with nozzles configured for assist gas delivery. You supply the gas from standard industrial cylinders. Contact our team for assist gas guidance specific to your applications.
Q: What is the positioning accuracy? A: ±0.05mm (±0.0019") — production-grade accuracy for dimensional consistency across part batches, appropriate for fabrication components where dimensional tolerance determines assembly fit.
Q: What are the shipping and installation requirements? A: The FC-22 weighs 2,976 lbs. (1,350 kg) and ships via freight. Machine dimensions are 106.3" × 70.9" × 80.9". This machine requires freight delivery with heavy lifting equipment, significant floor load capacity, 220V/60Hz single-phase power at 12 kW max input, exhaust ducting to exterior, and assist gas cylinders. Confirm all installation requirements and infrastructure before the machine ships. Contact our team for pre-delivery planning guidance before ordering.
Q: What software does it use? A: The Weihong LS2000 industrial fiber laser cutting control system — a professional CNC-style controller with part nesting, cutting parameter management, and DXF/AI file import. Keyboard, mouse, and USB drive are included. This is not LightBurn or RDWorks — it's a dedicated fiber laser cutting control environment.
Q: Why buy from The Maker's Chest instead of directly from OMTech? A: Our 75-day return window gives you real production evaluation time — enough to run the machine through your actual stainless steel and carbon steel cutting applications and confirm the FC-22 delivers at your required precision and throughput before you're locked in. Our USA-based expert support team is reachable by phone and email for Weihong LS2000 setup, material parameter development, assist gas configuration, and production troubleshooting throughout your ownership.
We offer FREE Shipping* throughout the 48 contiguous United States! Yes, no hidden costs at checkout!
*This is with the exception of the following brands of products at the moment, on which we DO have to charge shipping:
OneLaser X Series Laser Engravers
OneLaser Hydra Series Laser Engravers
PiBurn Laser Rotary Accessories
Filtrabox Fume Extractors and Replacement Filters
BOFA Fume Extractors and Replacement Filters
Maxce IndexX Laser Marking Production Table
Theo Laser Welders
Crio DTF Printers
Sunstone Welders
Summary
Order cutoff: 5pm PST
Order handling: 1-3 days
Order transit: 3-7 days
Free shipping to the contiguous United States
Order Confirmation & Dispatch As soon as you place an order with us you'll receive an order confirmation email, and we'll get working to have your order dispatched as soon as we can.
Typically, we'll dispatch your order within 1 business day, however this can vary depending on the product and our warehouses, so please allow up to 3 business days.
Once your order has dispatched from our warehouse, you'll receive shipping confirmation within 24 hours of your order leaving our warehouse.
General Delivery Timeframes Delivery timeframes will vary dependent on your location and the items you've ordered.
In general, these are the delivery timeframes you can expect:
1-7 Business Days - Delivery within the contiguous United States
The above is intended to be used as a guide, and may not apply in all cases. Some products may have specific 'Delivery Timeframe' information, which can be found on its own tab, or on the main 'Description' tab of the product.
Home Delivery (Bulky Items)
This service is generally for products over 40kg in weight, as it is a requirement for these products to be palletised for delivery.
This service utilises power tailgates with two-man crews or crane trucks when required and this is included in the quoted price.
The receiver will be contacted prior to delivery to arrange a suitable delivery date and time. Deliveries are scheduled for either an AM or PM slot on any given day.
Delivery is to front car port, driveway, doorstep or wherever practical depending upon site access. Drivers are not permitted to move item(s) within the residence or around the property due to OHS reasons.
This service assumes reasonable and safe access to the site is available. Overhanging trees, steep driveways, unsealed driveways, narrow driveways or streets or an unforeseen obstruction may deem the delivery unavailable.
If your delivery address is in a regional or remote location, we recommend shipping to the nearest depot as the most affordable option.
Other Terms & Conditions
If you happen to miss the delivery, you will be required to pick up your item(s) from the freight company's depot. Re-delivery can be arranged to your home, however this will incur extra costs.
We can't advise on the exact time and day the delivery will occur as this is not within our control, however you will be emailed the tracking details where you will be able to contact the freight company for more accurate timeframes.
It is your responsibility to advise us if:
someone will be available to sign for delivery.
there's somewhere safe the item can be left if no one will be home.
if the address is a business address, as we will require the business hours of the business and name of the building.
you notice any damage. If so, you should make note of it when signing for delivery or do not agree to accept the delivery. If you do accept delivery you are required to immediately take photos using your smart phone or camera of the damaged packaging or products inside the packaging. If your item(s) do arrived damaged please send photos to support@themakerschest.com, then visit our returns page and lodge your return claim online.
Why Buy From Us
We get it. You've got a lot of choice when it comes to online retailers. Here's why we think you should shop with us at The Maker's Chest.
✅ You get valuable bonuses with every purchase of a laser engraving machine that will add value to your entire business.
✅ Customers get exclusive access to the Materials Intelligence Library™, offering 550+ laser presets to get you started engraving.
✅ We offer a Lowest Price Guarantee. What does that mean? It means you are getting the lowest prices! If you find a lower price, call us!
✅ We offer FREE shipping* to the 48 contiguous United States and we've got a 75-day No Stress Returns Policy. We know that sometimes we change our minds, so our policy takes the stress out of your purchase.
✅ We offer local, US-based support that is available to guide you through your purchasing decisions. And we don't forget about you after that either!
✅ We're a family owned, small business. Our business is a reflection of ourselves, driven by strong values and a desire to do good for others.
We provide round the clockcustomer support. Even if we're not manning the phones late at night, you can reach out to us via email or chat on the website. Our official business hours are Monday - Friday, 9am - 5pm, but outside of these hours we're still here, and we'll get back to you as soon as we can!
Remember, we're always here to help, so give us a call on +1 833-962-5377, email us at support@themakerschest.com, or chat with us using the chat bubble in the bottom right corner of your screen.
Professional Sheet Metal Cutting in a Fully Enclosed Industrial Fiber Laser — With the Chiller Already Inside.
The OMTech FC-22 1500W is a fully enclosed 1500W fiber laser cutting machine built for metal fabrication shops, sign shops, prototyping labs, and small manufacturers who need professional-grade sheet metal cutting capability with the OD8+ safety window, built-in water chiller, and front/back pass-through already integrated — not purchased separately and configured.
Cuts stainless steel up to 0.2" and carbon steel up to 0.4", controlled by a Weihong LS2000 professional cutting system, with ±0.05mm positioning accuracy.
Why Fully Enclosed Changes the Industrial Fiber Laser Calculus
Most production-level fiber laser cutters in this power class are open-frame or semi-enclosed — powerful machines, but ones that require significant safety infrastructure around them: laser safety barriers, operator PPE worn at all times, controlled room access, and compliance documentation to manage the Class 4 laser exposure that an unenclosed system generates.
The FC-22's fully enclosed cabinet with OD8+ grade observation window and safety relays and interlocks changes the operating environment significantly:
OD8+ observation window: The highest laser safety rating for optical density — the window reduces transmitted laser intensity to OD8+ levels, allowing operators to observe the cutting process during operation without the direct laser exposure risk of an open-frame system.
Safety interlocks and relays: The machine incorporates safety relays and interlocks that prevent operation when enclosure doors are open — reducing accidental laser exposure during material loading and unloading.
Contained cutting environment: Enclosed operation contains the metal cutting fumes, sparks, and debris within the cabinet structure — the external fan (2,060 CFM, with exhaust hose included) handles fume and smoke extraction to the outside.
Note: The user manual identifies the FC-22 as a Class 4 laser system. Trained operation, proper PPE, and compliance with local safety requirements are required for all operation and maintenance activities. The enclosed design reduces exposure risk during normal cutting but does not eliminate the need for proper safety protocols.
What 1500W Cuts — The Material Range That Defines This Machine's Applications
The 1500W fiber laser at 1080nm wavelength is the correct technology for efficient sheet metal cutting. Where CO2 lasers process non-metals, the fiber laser's shorter wavelength is efficiently absorbed by metal surfaces:
Stainless steel: Up to 0.2" (5mm) in a single pass under optimal conditions with appropriate assist gas and settings. For custom metal signage, branded fabrication panels, kitchen and hospitality components, medical device housings, and architectural metalwork — stainless cutting at 0.2" covers the full range of typical commercial sheet metal work.
Carbon steel: Up to 0.4" (10mm / 0.39") — the deeper specification on the FC-22. For brackets, structural plates, custom automotive components, industrial fixtures, and production fabrication parts where carbon steel is the standard material and depth matters — the FC-22's carbon steel capacity covers the majority of small-shop fabrication requirements.
Other compatible metals: The machine may be suitable for additional metal cutting applications depending on parameters and assist gas setup. Confirm specific thickness claims for non-standard materials before production.
Positioning accuracy: ±0.05mm — the precision level required for production fabrication parts where dimensional consistency across a batch determines part compatibility and assembly fit.
Built-In Water Chiller — No External Cooling System Required
At 1500W, water cooling is non-negotiable — the laser source generates heat that requires active thermal management to maintain cutting quality and source longevity. For most fiber laser cutting machines at this power level, the chiller is a separate purchase: $1,000–3,000 more, additional floor space required, additional connections to configure, additional maintenance to manage.
The FC-22 integrates a water chiller with 3.7 kW nominal cooling capacity (12,624 Btu/h) directly inside the machine cabinet:
No separate chiller purchase. Total investment is known upfront — the chiller cost is part of the machine price.
Single machine footprint. The FC-22 occupies the space of one machine, not a machine plus an adjacent chiller unit.
Simplified installation. Water lines are pre-routed within the machine — no external plumbing connections to configure.
Maintained temperature range: 77–86°F / 25–30°C — the operating window that protects the fiber laser source and maintains consistent beam quality across extended cutting sessions.
Front and Back Pass-Through — Handle Material Beyond the 23.6" Working Area
The FC-22's 23.6" × 23.6" processing area handles the majority of standard sheet metal cutting work — panels, brackets, sign components, and production parts that fit within the field.
For material that exceeds the 23.6" bed length, the front and rear pass-through openings (23.6" × 1.97" each) allow sheets up to 24.8" wide to feed through the machine for sequential processing:
Load the sheet through the front pass-through, cut the first section, advance the sheet, cut the next section, and continue — without removing the material from the machine between cuts. For a fabrication shop processing standard 4-foot-wide metal sheets into multiple smaller components, the pass-through makes that workflow practical within the FC-22's footprint.
Important: Pass-through operation requires careful management because it can increase laser exposure risk if not properly controlled. Follow all safety protocols and proper PPE requirements during pass-through operation.
Weihong LS2000 Control System — Professional Fiber Laser Cutting Software
The Weihong LS2000 control system is an industrial fiber laser cutting controller with a dedicated cutting software environment:
Professional part nesting: Arrange multiple cutting jobs on a single sheet for maximum material utilization — reducing scrap and improving cost-per-part on production runs.
Cutting parameter management: Store and recall material-specific settings (power, speed, assist gas pressure) for stainless steel, carbon steel, and other materials — reproducible results across repeat jobs and batches.
Lead-in and lead-out control: Manage the start and end points of each cut for clean edge entry and exit, particularly important for stainless steel where kerf quality is critical.
Job file management: Import DXF, AI, and other design files — process parts directly from your CAD workflow into the Weihong cutting environment.
A full keyboard, mouse, and 8GB USB drive are included in the package.
2,060 CFM External Fan — Industrial-Scale Fume Extraction
At 1500W cutting metal, the fume and particulate generation is substantial — metal vaporization, oxidation byproducts, and cutting debris require industrial-grade extraction to maintain a safe working environment and prevent contamination of the laser optics.
The included external fan delivers 2,060 CFM (3,500 m³/h) through a 5.91" diameter port — sized for the volume of the fully enclosed cabinet at sustained 1500W cutting operation. Two 11.8-foot (3,000mm) exhaust hoses are included for routing to an exterior wall or inline filter.
What's Included — Ready to Install
The FC-22 package includes all components required for production installation:
Voltage stabilizer, external fan, exhaust hoses and clamps, keyboard and mouse, laser keys (2), laser head cover keys (2), pass-through door keys (2), access door keys (8), tool box and hex wrench set, adjustable wrench, screwdrivers, 8G USB flash drive, laser safety glasses, 10 focus protective lenses, ceramic body, nozzles (10 total), collimation protective lens, calibration paper, and user manual.
The Maker's Chest Difference
The OMTech FC-22 1500W is available from OMTech directly and from other resellers. Here's what changes when you order through The Maker's Chest:
🛡️ 75-day returns — significantly longer than OMTech's direct return window. Enough time to receive and install the machine, run it through your actual cutting applications on stainless and carbon steel, confirm the 1500W enclosed system performs for your production requirements, and make a fully informed decision before you're committed
🇺🇸 Expert USA-based technical support — our team can help with Weihong LS2000 setup, material cutting parameter development for stainless and carbon steel, assist gas configuration, exhaust fan installation, pass-through workflow setup, and any production issues during ramp-up
📞 Dual lines of support — phone and email, so when production is running and something needs attention, you have a direct path to a real person
🔧 Straight pre-sale guidance — not sure if the FC-22 1500W is the right configuration for your specific fabrication applications and material thicknesses? Talk to us before ordering. We'll give you a direct assessment
Q: What metals can the FC-22 1500W cut, and at what thicknesses? A: Stainless steel up to 0.2" (5mm) and carbon steel up to 0.4" (10mm) at optimal conditions with appropriate assist gas (typically nitrogen for stainless, oxygen for carbon steel) and settings. Other metal types may be suitable depending on parameters — confirm specific thickness claims for non-standard materials before production. This machine cannot cut non-metal materials (wood, acrylic, leather) — that requires a CO2 laser.
Q: Is the water chiller genuinely integrated, or does it still need an external unit? A: The water chiller is factory-integrated inside the machine cabinet — no separate chiller purchase, no external unit footprint, no additional installation. The chiller provides 3.7 kW nominal cooling capacity and operates within the 77–86°F temperature range required for fiber laser performance.
Q: What is the machine's safety classification? A: The user manual identifies the FC-22 as a Class 4 laser system. Trained operation, proper PPE, and compliance with all local laser safety requirements are required. The fully enclosed design with OD8+ observation window and safety interlocks reduces operator exposure risk during normal cutting operation — but does not eliminate the safety requirements applicable to a Class 4 system.
Q: What assist gas does it use? A: The assist gas type depends on the material and application. Nitrogen is typically used for stainless steel cutting for clean, oxidation-free edges. Oxygen is typically used for carbon steel cutting for faster processing. The machine includes a laser head with nozzles configured for assist gas delivery. You supply the gas from standard industrial cylinders. Contact our team for assist gas guidance specific to your applications.
Q: What is the positioning accuracy? A: ±0.05mm (±0.0019") — production-grade accuracy for dimensional consistency across part batches, appropriate for fabrication components where dimensional tolerance determines assembly fit.
Q: What are the shipping and installation requirements? A: The FC-22 weighs 2,976 lbs. (1,350 kg) and ships via freight. Machine dimensions are 106.3" × 70.9" × 80.9". This machine requires freight delivery with heavy lifting equipment, significant floor load capacity, 220V/60Hz single-phase power at 12 kW max input, exhaust ducting to exterior, and assist gas cylinders. Confirm all installation requirements and infrastructure before the machine ships. Contact our team for pre-delivery planning guidance before ordering.
Q: What software does it use? A: The Weihong LS2000 industrial fiber laser cutting control system — a professional CNC-style controller with part nesting, cutting parameter management, and DXF/AI file import. Keyboard, mouse, and USB drive are included. This is not LightBurn or RDWorks — it's a dedicated fiber laser cutting control environment.
Q: Why buy from The Maker's Chest instead of directly from OMTech? A: Our 75-day return window gives you real production evaluation time — enough to run the machine through your actual stainless steel and carbon steel cutting applications and confirm the FC-22 delivers at your required precision and throughput before you're locked in. Our USA-based expert support team is reachable by phone and email for Weihong LS2000 setup, material parameter development, assist gas configuration, and production troubleshooting throughout your ownership.
We offer FREE Shipping* throughout the 48 contiguous United States! Yes, no hidden costs at checkout!
*This is with the exception of the following brands of products at the moment, on which we DO have to charge shipping:
OneLaser X Series Laser Engravers
OneLaser Hydra Series Laser Engravers
PiBurn Laser Rotary Accessories
Filtrabox Fume Extractors and Replacement Filters
BOFA Fume Extractors and Replacement Filters
Maxce IndexX Laser Marking Production Table
Theo Laser Welders
Crio DTF Printers
Sunstone Welders
Summary
Order cutoff: 5pm PST
Order handling: 1-3 days
Order transit: 3-7 days
Free shipping to the contiguous United States
Order Confirmation & Dispatch As soon as you place an order with us you'll receive an order confirmation email, and we'll get working to have your order dispatched as soon as we can.
Typically, we'll dispatch your order within 1 business day, however this can vary depending on the product and our warehouses, so please allow up to 3 business days.
Once your order has dispatched from our warehouse, you'll receive shipping confirmation within 24 hours of your order leaving our warehouse.
General Delivery Timeframes Delivery timeframes will vary dependent on your location and the items you've ordered.
In general, these are the delivery timeframes you can expect:
1-7 Business Days - Delivery within the contiguous United States
The above is intended to be used as a guide, and may not apply in all cases. Some products may have specific 'Delivery Timeframe' information, which can be found on its own tab, or on the main 'Description' tab of the product.
Home Delivery (Bulky Items)
This service is generally for products over 40kg in weight, as it is a requirement for these products to be palletised for delivery.
This service utilises power tailgates with two-man crews or crane trucks when required and this is included in the quoted price.
The receiver will be contacted prior to delivery to arrange a suitable delivery date and time. Deliveries are scheduled for either an AM or PM slot on any given day.
Delivery is to front car port, driveway, doorstep or wherever practical depending upon site access. Drivers are not permitted to move item(s) within the residence or around the property due to OHS reasons.
This service assumes reasonable and safe access to the site is available. Overhanging trees, steep driveways, unsealed driveways, narrow driveways or streets or an unforeseen obstruction may deem the delivery unavailable.
If your delivery address is in a regional or remote location, we recommend shipping to the nearest depot as the most affordable option.
Other Terms & Conditions
If you happen to miss the delivery, you will be required to pick up your item(s) from the freight company's depot. Re-delivery can be arranged to your home, however this will incur extra costs.
We can't advise on the exact time and day the delivery will occur as this is not within our control, however you will be emailed the tracking details where you will be able to contact the freight company for more accurate timeframes.
It is your responsibility to advise us if:
someone will be available to sign for delivery.
there's somewhere safe the item can be left if no one will be home.
if the address is a business address, as we will require the business hours of the business and name of the building.
you notice any damage. If so, you should make note of it when signing for delivery or do not agree to accept the delivery. If you do accept delivery you are required to immediately take photos using your smart phone or camera of the damaged packaging or products inside the packaging. If your item(s) do arrived damaged please send photos to support@themakerschest.com, then visit our returns page and lodge your return claim online.
Why Buy From Us
We get it. You've got a lot of choice when it comes to online retailers. Here's why we think you should shop with us at The Maker's Chest.
✅ You get valuable bonuses with every purchase of a laser engraving machine that will add value to your entire business.
✅ Customers get exclusive access to the Materials Intelligence Library™, offering 550+ laser presets to get you started engraving.
✅ We offer a Lowest Price Guarantee. What does that mean? It means you are getting the lowest prices! If you find a lower price, call us!
✅ We offer FREE shipping* to the 48 contiguous United States and we've got a 75-day No Stress Returns Policy. We know that sometimes we change our minds, so our policy takes the stress out of your purchase.
✅ We offer local, US-based support that is available to guide you through your purchasing decisions. And we don't forget about you after that either!
✅ We're a family owned, small business. Our business is a reflection of ourselves, driven by strong values and a desire to do good for others.
We provide round the clockcustomer support. Even if we're not manning the phones late at night, you can reach out to us via email or chat on the website. Our official business hours are Monday - Friday, 9am - 5pm, but outside of these hours we're still here, and we'll get back to you as soon as we can!
Remember, we're always here to help, so give us a call on +1 833-962-5377, email us at support@themakerschest.com, or chat with us using the chat bubble in the bottom right corner of your screen.
