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Ultra-fine detail engraving
Great for metal engraving

Haotian 80W JPT MOPA Fiber Laser Engraver

By Haotian

Save $2,050.00
Original Price $8,500.00
Current Price $6,450.00
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🚚 Ships In:
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📦 Delivers In:
Estimated 1–2 Weeks
(Jul 06 – Jul 15)
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Call Us: +1 833-962-5377
Description

The Precision Sweet Spot. No Chiller, Nothing Else Like It at 80W.

The 80W JPT M7 M-version sits at a specific and deliberate position in the lineup: it's the most powerful fiber laser you can run without an industrial water chiller. Above 80W, water cooling is mandatory.

If you want more than 60W can deliver — faster deep engraving, tighter beam quality, more single-pulse energy — without adding chiller infrastructure to your workspace, the 80W is the ceiling.

Haotian JPT MOPA Split Fiber Laser Engraver metrics 1Haotian JPT MOPA Split Fiber Laser Engraver metrics 2

Compatible Materials:

Compatible Laser Engraving Materials Metal

Metal

Compatible Laser Engraving Materials Plastics

Plastics

Compatible Laser Engraving Materials Stone

Stone

Compatible Laser Engraving Materials Leather

Leather

Compatible Laser Engraving Materials Rubber

Rubber

Why Beam Quality Matters More Than Power Level for Certain Work

Most fiber laser buyers focus on wattage. The 80W buyer typically comes at it from a different angle: they need the tightest possible beam for fine detail work, and they need to stay air-cooled.

Beam quality is measured by M² (M-squared). Lower numbers mean a more precisely focused spot at the material surface. The 80W JPT M7 M-version is rated M² below 1.3 — tighter than the 60W E2 (M² below 1.5), tighter than the 60W E (M² below 1.5), and tighter than most competing 80W fiber lasers on the market. This difference is directly visible on fine detail work: micro-text at sub-millimeter character heights, small QR and data matrix codes, intricate linework on watch components, and any application where mark edge quality is the product.

At 25–30% faster deep engraving speed than the 60W, the 80W also represents a meaningful production improvement for shops that do regular deep work — without crossing the threshold into water cooling infrastructure.


What 80W MOPA Does

Every 80W configuration gives you the same full MOPA parameter range: pulse width 2–500 ns, frequency 1–4,000 kHz, up to 2.0 mJ single pulse energy. The complete MOPA application set is available:

Color marking on stainless and titanium. The M² below 1.3 beam produces tighter color transitions and sharper color field edges than lower-beam-quality machines at equivalent settings. The full spectrum — golds, blues, reds, greens, purples — is achievable.

Deep engraving on hard metals. At 1.5–2.0 mJ pulse energy and 80W average power, the machine runs deep marking jobs approximately 25–30% faster than a 60W. Meaningful for shops where deep engraving is a regular workflow.

Anodized aluminum blackening. Short MOPA pulses achieve clean true-black results on anodized surfaces.

Thin metal cutting. Up to approximately 1.0mm depending on material and settings.

Fine detail work. This is where the 80W genuinely differentiates from the 60W. The M² below 1.3 advantage is measurable on micro-text, small-format QR codes, watchmaking-level engraving, and any application where minimum feature size matters.

What 80W doesn't do: Glass drilling (requires M8 source), powder-coated tumblers (CO2 galvo), wood/leather/acrylic (CO2 laser), or sheet metal cutting above ~1.0mm.


What's Included — Complete Working System

  • JPT M7 MOPA M-version source (YDFLP-80-M7-M-R), M² below 1.3, air-cooled
  • Sino-Galvo high-speed scanning head with dual red-dot positioning
  • Two quartz F-theta lenses of your choice — 70×70, 110×110, 150×150, 175×175, 210×210, or 300×300 mm
  • Rotary attachment — D60 (rings/bracelets), D80 (cups/tumblers up to 70mm), or D100 (larger tumblers up to 90mm)
  • Foot pedal for hands-free triggering
  • OD5+ laser safety glasses
  • EZCad 2 original software on USB
  • Fixed aluminum worktable

Free DDP shipping to the US, Canada, and EU. Approximately 30 days delivery.


3-Year Warranty — And Why That Number Actually Matters

Most fiber laser brands at this price point offer 1 year on the machine and 1–2 years on the source. The Haotian 80W carries 3 years of full coverage on both the JPT M-version source and the complete machine. Component failures within the warranty window: replacement ships to you at no cost, broken part stays with you. Source defects: handled through JPT's manufacturer warranty with all freight covered. Lifetime email support continues after the warranty period.

For a watchmaker or fine jewelry studio where the 80W's beam quality is core to the product, machine downtime in year two is not an acceptable outcome. The 3-year warranty is the answer to that concern.


The Maker's Chest Difference

75-day returns — Time to confirm the 80W's beam quality advantage is visible on your specific work, and that air-cooled 80W is the right power level for your production volume.

USA-based technical support by phone and email — Setup, color marking and micro-engraving parameter development, LightBurn configuration, production troubleshooting.

Pre-sale guidance — Deciding between the 60W M-version and 80W, or between 80W and 100W? Talk to us — we'll give you an honest recommendation based on what you make.


Frequently Asked Questions

Q: Why does the 80W have better beam quality than the 100W?

Beam quality is partly a function of how the source is engineered for its specific power output. The 80W M7 M-version is configured to deliver M² below 1.3 because at this power level the optical design optimizes for beam tightness. As power increases, the thermal and optical demands on the source grow and beam quality typically relaxes. The 80W hits a sweet spot where you get meaningful power and the tightest beam in the M7 lineup simultaneously.

Q: What's the practical difference between the 80W's M² below 1.3 and the 60W's M² below 1.5?

Most directly visible on sub-millimeter detail work. At 0.3mm character height, the 80W produces crisper edges and cleaner, more legible marks. On small QR codes where each module is a few millimeters, the 80W's tighter spot size produces sharper corners and better scanner readability. On standard marking, logo engraving, and color work at normal scales, the difference is present but less dramatic. If you're doing watchmaking, micro-marking, or electronics traceability work, the 80W beam quality matters. If you're doing standard jewelry engraving and custom product work, the 60W E or M-version is sufficient.

Q: How does the 80W compare to the 100W for deep engraving?

The 80W runs deep engraving approximately 25–30% faster than a 60W. The 100W runs it approximately 50% faster than 60W — but requires water cooling. If production throughput on deep work is the primary concern and you're willing to add a chiller, the 100W is faster. If you want more speed than 60W offers while keeping a simple air-cooled setup, the 80W is the right step.

Q: How do I set the Z-axis focal height? Is motorized Z available?

The 80W ships with manual Z-axis adjustment. A motorized Z-axis upgrade is available for shops switching frequently between material thicknesses or running varied production batches. Recommend adding at purchase rather than retrofitting.

Q: Can I use LightBurn?

Yes. The JCZ control board is natively compatible with LightBurn galvo mode on Windows, macOS, and Linux. EZCad 2 Original is included. Both work independently — no conflicts.

Q: What are the power requirements?

Standard single-phase 110V–240V, 50–60 Hz. No three-phase service, no chiller electrical requirements. Total draw is well within typical commercial or workshop circuit ratings.


Specifications

Haotian 80W JPT MOPA Fiber Laser Engraver Specifications:

Laser Source JPT M7 MOPA M-version (YDFLP-80-M7-M-R)
Average Output Power 80W
Maximum Single Pulse Energy 1.5 to 2.0 mJ
Pulse Width Range 2 to 500 ns (independently adjustable, full MOPA)
Pulse Frequency Range 1 to 4,000 kHz (independently adjustable)
Beam Quality (M2) Less than 1.3 (best in M7 lineup)
Wavelength 1064 nm
Internal Component Grade Imported seed and pump diodes (Canada/France)
Cooling System Air cooled (highest power air-cooled M7 available)
Galvo Scanning Head Sino-Galvo high-speed scanner with red dot positioning
Standard Working Area 110 x 110 mm
Optional Working Areas 70x70, 150x150, 175x175, 200x200, or 300x300 mm
Lens Type Quartz F-theta (recommended at 80W)
Z-Axis Motorized (configuration option)
Controller EZCad 2 with JCZ control board
Software Compatibility EZCad 2, LightBurn (Windows, macOS, Linux)
Supported File Formats AI, DXF, PLT, BMP, JPG, PNG, SVG, SHX, TTF
Power Supply 110V to 240V, 50 to 60 Hz (single phase)
Source Lifespan Over 100,000 hours rated operation
Body Material 100% aluminum (custom colors available)
Color Marking on Stainless Steel Yes, full MOPA spectrum
Color Marking on Titanium Yes, full MOPA spectrum
Deep Marking Capability Yes, suitable for industrial depth requirements
Thin Metal Cutting Yes, up to approximately 1.0 mm depending on material
Minimum Character Size Approximately 0.2 mm (material dependent)
Warranty 3 years on laser source and complete machine
Shipping Free DDP worldwide (US, Canada, EU in approximately 30 days)

 

Warranty & Manuals

Haotian 80W JPT MOPA Split Fiber Laser Engraver Warranty Details:

  • Haotian 80W JPT MOPA Fiber Laser comes with a 3-year warranty on the laser engraving machine (excluding consumables / shipping).
  • 100% money back guarantee (minus shipping and handling costs) if you return your unit in like-new condition within 30 days of the ship date.
  • Dedicated, local US-based support for quick answers to questions.

Haotian 80W JPT MOPA Split Fiber Laser Product Manuals:

Click the links below to download product manuals for the Haotian JPT MOPA Fiber Laser Engraver.

Haotian 80W JPT MOPA Split Fiber Product Manual Downloads: 

Haotian 80W JPT MOPA Split Fiber Product Manual Download
Haotian 80W JPT MOPA Split Fiber Laser Engraver Product Manual
Shipping

We offer FREE Shipping* throughout the 48 contiguous United States! Yes, no hidden costs at checkout! 

*This is with the exception of the following brands of products at the moment, on which we DO have to charge shipping: 

  • OneLaser X Series Laser Engravers
  • OneLaser Hydra Series Laser Engravers
  • PiBurn Laser Rotary Accessories
  • Filtrabox Fume Extractors and Replacement Filters
  • BOFA Fume Extractors and Replacement Filters
  • Maxce IndexX Laser Marking Production Table
  • Theo Laser Welders
  • Crio DTF Printers
  • Sunstone Welders

Summary

  • Order cutoff: 5pm PST
  • Order handling: 1-3 days
  • Order transit: 3-7 days
  • Free shipping to the contiguous United States

Order Confirmation & Dispatch
As soon as you place an order with us you'll receive an order confirmation email, and we'll get working to have your order dispatched as soon as we can.

Typically, we'll dispatch your order within 1 business day, however this can vary depending on the product and our warehouses, so please allow up to 3 business days.

Once your order has dispatched from our warehouse, you'll receive shipping confirmation within 24 hours of your order leaving our warehouse.

General Delivery Timeframes
Delivery timeframes will vary dependent on your location and the items you've ordered.

In general, these are the delivery timeframes you can expect:

  • 1-7 Business Days - Delivery within the contiguous United States 

The above is intended to be used as a guide, and may not apply in all cases. Some products may have specific 'Delivery Timeframe' information, which can be found on its own tab, or on the main 'Description' tab of the product.

Home Delivery (Bulky Items)

  • This service is generally for products over 40kg in weight, as it is a requirement for these products to be palletised for delivery.
  • This service utilises power tailgates with two-man crews or crane trucks when required and this is included in the quoted price.
  • The receiver will be contacted prior to delivery to arrange a suitable delivery date and time. Deliveries are scheduled for either an AM or PM slot on any given day.
  • Delivery is to front car port, driveway, doorstep or wherever practical depending upon site access. Drivers are not permitted to move item(s) within the residence or around the property due to OHS reasons.
  • This service assumes reasonable and safe access to the site is available. Overhanging trees, steep driveways, unsealed driveways, narrow driveways or streets or an unforeseen obstruction may deem the delivery unavailable.
  • If your delivery address is in a regional or remote location, we recommend shipping to the nearest depot as the most affordable option.

Other Terms & Conditions

If you happen to miss the delivery, you will be required to pick up your item(s) from the freight company's depot. Re-delivery can be arranged to your home, however this will incur extra costs.

We can't advise on the exact time and day the delivery will occur as this is not within our control, however you will be emailed the tracking details where you will be able to contact the freight company for more accurate timeframes.

It is your responsibility to advise us if:

  • someone will be available to sign for delivery.
  • there's somewhere safe the item can be left if no one will be home.
  • if the address is a business address, as we will require the business hours of the business and name of the building.
  • you notice any damage. If so, you should make note of it when signing for delivery or do not agree to accept the delivery. If you do accept delivery you are required to immediately take photos using your smart phone or camera of the damaged packaging or products inside the packaging. If your item(s) do arrived damaged please send photos to support@themakerschest.com, then visit our returns page and lodge your return claim online.
Why Buy From Us

We get it. You've got a lot of choice when it comes to online retailers. Here's why we think you should shop with us at The Maker's Chest.

You get valuable bonuses with every purchase of a laser engraving machine that will add value to your entire business.

✅ Customers get exclusive access to the Materials Intelligence Library™, offering 550+ laser presets to get you started engraving.

We offer a Lowest Price Guarantee. What does that mean? It means you are getting the lowest prices! If you find a lower price, call us!

✅ We offer FREE shipping* to the 48 contiguous United States and we've got a 75-day No Stress Returns Policy. We know that sometimes we change our minds, so our policy takes the stress out of your purchase.

We offer local, US-based support that is available to guide you through your purchasing decisions. And we don't forget about you after that either! 

We're a family owned, small business. Our business is a reflection of ourselves, driven by strong values and a desire to do good for others.

We provide round the clock customer support. Even if we're not manning the phones late at night, you can reach out to us via email or chat on the website. Our official business hours are Monday - Friday, 9am - 5pm, but outside of these hours we're still here, and we'll get back to you as soon as we can!

Remember, we're always here to help, so give us a call on +1 833-962-5377, email us at support@themakerschest.com, or chat with us using the chat bubble in the bottom right corner of your screen.

Trusted by Businesses, Cities, Colleges & Schools

Novo Nordisk logo with a stylized zebra on a white background
Georgia Tech logo with 'GT' in gold and 'Georgia Tech' in blue on a white background
Penn State logo with a blue shield and white panther on a white background
University of Wisconsin Madison Laser Cutter Customer
Brandeis University logo
MiraCosta College logo with blue, green, and gray design elements.
Carrollton Public Library logo with a colorful circular design on a white background
U.S. Naval Research Laboratory logo on a white background
Minnesota national guard
City of Pembroke Pines Laser Cutter Customer
Howmet Aerospace logo with a blue and black design on a white background
Shadow Systems laser customer
Genuity logo with a teal and gray design on a white background
Bravehawk Forge logo with an eagle holding a sword on a white background
Frostwork Laser Engraving Customer
Yakima Training Centre Firing Department logo
Santa Paula High School
Description

The Precision Sweet Spot. No Chiller, Nothing Else Like It at 80W.

The 80W JPT M7 M-version sits at a specific and deliberate position in the lineup: it's the most powerful fiber laser you can run without an industrial water chiller. Above 80W, water cooling is mandatory.

If you want more than 60W can deliver — faster deep engraving, tighter beam quality, more single-pulse energy — without adding chiller infrastructure to your workspace, the 80W is the ceiling.

Haotian JPT MOPA Split Fiber Laser Engraver metrics 1Haotian JPT MOPA Split Fiber Laser Engraver metrics 2

Compatible Materials:

Compatible Laser Engraving Materials Metal

Metal

Compatible Laser Engraving Materials Plastics

Plastics

Compatible Laser Engraving Materials Stone

Stone

Compatible Laser Engraving Materials Leather

Leather

Compatible Laser Engraving Materials Rubber

Rubber

Why Beam Quality Matters More Than Power Level for Certain Work

Most fiber laser buyers focus on wattage. The 80W buyer typically comes at it from a different angle: they need the tightest possible beam for fine detail work, and they need to stay air-cooled.

Beam quality is measured by M² (M-squared). Lower numbers mean a more precisely focused spot at the material surface. The 80W JPT M7 M-version is rated M² below 1.3 — tighter than the 60W E2 (M² below 1.5), tighter than the 60W E (M² below 1.5), and tighter than most competing 80W fiber lasers on the market. This difference is directly visible on fine detail work: micro-text at sub-millimeter character heights, small QR and data matrix codes, intricate linework on watch components, and any application where mark edge quality is the product.

At 25–30% faster deep engraving speed than the 60W, the 80W also represents a meaningful production improvement for shops that do regular deep work — without crossing the threshold into water cooling infrastructure.


What 80W MOPA Does

Every 80W configuration gives you the same full MOPA parameter range: pulse width 2–500 ns, frequency 1–4,000 kHz, up to 2.0 mJ single pulse energy. The complete MOPA application set is available:

Color marking on stainless and titanium. The M² below 1.3 beam produces tighter color transitions and sharper color field edges than lower-beam-quality machines at equivalent settings. The full spectrum — golds, blues, reds, greens, purples — is achievable.

Deep engraving on hard metals. At 1.5–2.0 mJ pulse energy and 80W average power, the machine runs deep marking jobs approximately 25–30% faster than a 60W. Meaningful for shops where deep engraving is a regular workflow.

Anodized aluminum blackening. Short MOPA pulses achieve clean true-black results on anodized surfaces.

Thin metal cutting. Up to approximately 1.0mm depending on material and settings.

Fine detail work. This is where the 80W genuinely differentiates from the 60W. The M² below 1.3 advantage is measurable on micro-text, small-format QR codes, watchmaking-level engraving, and any application where minimum feature size matters.

What 80W doesn't do: Glass drilling (requires M8 source), powder-coated tumblers (CO2 galvo), wood/leather/acrylic (CO2 laser), or sheet metal cutting above ~1.0mm.


What's Included — Complete Working System

  • JPT M7 MOPA M-version source (YDFLP-80-M7-M-R), M² below 1.3, air-cooled
  • Sino-Galvo high-speed scanning head with dual red-dot positioning
  • Two quartz F-theta lenses of your choice — 70×70, 110×110, 150×150, 175×175, 210×210, or 300×300 mm
  • Rotary attachment — D60 (rings/bracelets), D80 (cups/tumblers up to 70mm), or D100 (larger tumblers up to 90mm)
  • Foot pedal for hands-free triggering
  • OD5+ laser safety glasses
  • EZCad 2 original software on USB
  • Fixed aluminum worktable

Free DDP shipping to the US, Canada, and EU. Approximately 30 days delivery.


3-Year Warranty — And Why That Number Actually Matters

Most fiber laser brands at this price point offer 1 year on the machine and 1–2 years on the source. The Haotian 80W carries 3 years of full coverage on both the JPT M-version source and the complete machine. Component failures within the warranty window: replacement ships to you at no cost, broken part stays with you. Source defects: handled through JPT's manufacturer warranty with all freight covered. Lifetime email support continues after the warranty period.

For a watchmaker or fine jewelry studio where the 80W's beam quality is core to the product, machine downtime in year two is not an acceptable outcome. The 3-year warranty is the answer to that concern.


The Maker's Chest Difference

75-day returns — Time to confirm the 80W's beam quality advantage is visible on your specific work, and that air-cooled 80W is the right power level for your production volume.

USA-based technical support by phone and email — Setup, color marking and micro-engraving parameter development, LightBurn configuration, production troubleshooting.

Pre-sale guidance — Deciding between the 60W M-version and 80W, or between 80W and 100W? Talk to us — we'll give you an honest recommendation based on what you make.


Frequently Asked Questions

Q: Why does the 80W have better beam quality than the 100W?

Beam quality is partly a function of how the source is engineered for its specific power output. The 80W M7 M-version is configured to deliver M² below 1.3 because at this power level the optical design optimizes for beam tightness. As power increases, the thermal and optical demands on the source grow and beam quality typically relaxes. The 80W hits a sweet spot where you get meaningful power and the tightest beam in the M7 lineup simultaneously.

Q: What's the practical difference between the 80W's M² below 1.3 and the 60W's M² below 1.5?

Most directly visible on sub-millimeter detail work. At 0.3mm character height, the 80W produces crisper edges and cleaner, more legible marks. On small QR codes where each module is a few millimeters, the 80W's tighter spot size produces sharper corners and better scanner readability. On standard marking, logo engraving, and color work at normal scales, the difference is present but less dramatic. If you're doing watchmaking, micro-marking, or electronics traceability work, the 80W beam quality matters. If you're doing standard jewelry engraving and custom product work, the 60W E or M-version is sufficient.

Q: How does the 80W compare to the 100W for deep engraving?

The 80W runs deep engraving approximately 25–30% faster than a 60W. The 100W runs it approximately 50% faster than 60W — but requires water cooling. If production throughput on deep work is the primary concern and you're willing to add a chiller, the 100W is faster. If you want more speed than 60W offers while keeping a simple air-cooled setup, the 80W is the right step.

Q: How do I set the Z-axis focal height? Is motorized Z available?

The 80W ships with manual Z-axis adjustment. A motorized Z-axis upgrade is available for shops switching frequently between material thicknesses or running varied production batches. Recommend adding at purchase rather than retrofitting.

Q: Can I use LightBurn?

Yes. The JCZ control board is natively compatible with LightBurn galvo mode on Windows, macOS, and Linux. EZCad 2 Original is included. Both work independently — no conflicts.

Q: What are the power requirements?

Standard single-phase 110V–240V, 50–60 Hz. No three-phase service, no chiller electrical requirements. Total draw is well within typical commercial or workshop circuit ratings.


Specifications

Haotian 80W JPT MOPA Fiber Laser Engraver Specifications:

Laser Source JPT M7 MOPA M-version (YDFLP-80-M7-M-R)
Average Output Power 80W
Maximum Single Pulse Energy 1.5 to 2.0 mJ
Pulse Width Range 2 to 500 ns (independently adjustable, full MOPA)
Pulse Frequency Range 1 to 4,000 kHz (independently adjustable)
Beam Quality (M2) Less than 1.3 (best in M7 lineup)
Wavelength 1064 nm
Internal Component Grade Imported seed and pump diodes (Canada/France)
Cooling System Air cooled (highest power air-cooled M7 available)
Galvo Scanning Head Sino-Galvo high-speed scanner with red dot positioning
Standard Working Area 110 x 110 mm
Optional Working Areas 70x70, 150x150, 175x175, 200x200, or 300x300 mm
Lens Type Quartz F-theta (recommended at 80W)
Z-Axis Motorized (configuration option)
Controller EZCad 2 with JCZ control board
Software Compatibility EZCad 2, LightBurn (Windows, macOS, Linux)
Supported File Formats AI, DXF, PLT, BMP, JPG, PNG, SVG, SHX, TTF
Power Supply 110V to 240V, 50 to 60 Hz (single phase)
Source Lifespan Over 100,000 hours rated operation
Body Material 100% aluminum (custom colors available)
Color Marking on Stainless Steel Yes, full MOPA spectrum
Color Marking on Titanium Yes, full MOPA spectrum
Deep Marking Capability Yes, suitable for industrial depth requirements
Thin Metal Cutting Yes, up to approximately 1.0 mm depending on material
Minimum Character Size Approximately 0.2 mm (material dependent)
Warranty 3 years on laser source and complete machine
Shipping Free DDP worldwide (US, Canada, EU in approximately 30 days)

 

Warranty & Manuals

Haotian 80W JPT MOPA Split Fiber Laser Engraver Warranty Details:

  • Haotian 80W JPT MOPA Fiber Laser comes with a 3-year warranty on the laser engraving machine (excluding consumables / shipping).
  • 100% money back guarantee (minus shipping and handling costs) if you return your unit in like-new condition within 30 days of the ship date.
  • Dedicated, local US-based support for quick answers to questions.

Haotian 80W JPT MOPA Split Fiber Laser Product Manuals:

Click the links below to download product manuals for the Haotian JPT MOPA Fiber Laser Engraver.

Haotian 80W JPT MOPA Split Fiber Product Manual Downloads: 

Haotian 80W JPT MOPA Split Fiber Product Manual Download
Haotian 80W JPT MOPA Split Fiber Laser Engraver Product Manual
Shipping

We offer FREE Shipping* throughout the 48 contiguous United States! Yes, no hidden costs at checkout! 

*This is with the exception of the following brands of products at the moment, on which we DO have to charge shipping: 

  • OneLaser X Series Laser Engravers
  • OneLaser Hydra Series Laser Engravers
  • PiBurn Laser Rotary Accessories
  • Filtrabox Fume Extractors and Replacement Filters
  • BOFA Fume Extractors and Replacement Filters
  • Maxce IndexX Laser Marking Production Table
  • Theo Laser Welders
  • Crio DTF Printers
  • Sunstone Welders

Summary

  • Order cutoff: 5pm PST
  • Order handling: 1-3 days
  • Order transit: 3-7 days
  • Free shipping to the contiguous United States

Order Confirmation & Dispatch
As soon as you place an order with us you'll receive an order confirmation email, and we'll get working to have your order dispatched as soon as we can.

Typically, we'll dispatch your order within 1 business day, however this can vary depending on the product and our warehouses, so please allow up to 3 business days.

Once your order has dispatched from our warehouse, you'll receive shipping confirmation within 24 hours of your order leaving our warehouse.

General Delivery Timeframes
Delivery timeframes will vary dependent on your location and the items you've ordered.

In general, these are the delivery timeframes you can expect:

  • 1-7 Business Days - Delivery within the contiguous United States 

The above is intended to be used as a guide, and may not apply in all cases. Some products may have specific 'Delivery Timeframe' information, which can be found on its own tab, or on the main 'Description' tab of the product.

Home Delivery (Bulky Items)

  • This service is generally for products over 40kg in weight, as it is a requirement for these products to be palletised for delivery.
  • This service utilises power tailgates with two-man crews or crane trucks when required and this is included in the quoted price.
  • The receiver will be contacted prior to delivery to arrange a suitable delivery date and time. Deliveries are scheduled for either an AM or PM slot on any given day.
  • Delivery is to front car port, driveway, doorstep or wherever practical depending upon site access. Drivers are not permitted to move item(s) within the residence or around the property due to OHS reasons.
  • This service assumes reasonable and safe access to the site is available. Overhanging trees, steep driveways, unsealed driveways, narrow driveways or streets or an unforeseen obstruction may deem the delivery unavailable.
  • If your delivery address is in a regional or remote location, we recommend shipping to the nearest depot as the most affordable option.

Other Terms & Conditions

If you happen to miss the delivery, you will be required to pick up your item(s) from the freight company's depot. Re-delivery can be arranged to your home, however this will incur extra costs.

We can't advise on the exact time and day the delivery will occur as this is not within our control, however you will be emailed the tracking details where you will be able to contact the freight company for more accurate timeframes.

It is your responsibility to advise us if:

  • someone will be available to sign for delivery.
  • there's somewhere safe the item can be left if no one will be home.
  • if the address is a business address, as we will require the business hours of the business and name of the building.
  • you notice any damage. If so, you should make note of it when signing for delivery or do not agree to accept the delivery. If you do accept delivery you are required to immediately take photos using your smart phone or camera of the damaged packaging or products inside the packaging. If your item(s) do arrived damaged please send photos to support@themakerschest.com, then visit our returns page and lodge your return claim online.
Why Buy From Us

We get it. You've got a lot of choice when it comes to online retailers. Here's why we think you should shop with us at The Maker's Chest.

You get valuable bonuses with every purchase of a laser engraving machine that will add value to your entire business.

✅ Customers get exclusive access to the Materials Intelligence Library™, offering 550+ laser presets to get you started engraving.

We offer a Lowest Price Guarantee. What does that mean? It means you are getting the lowest prices! If you find a lower price, call us!

✅ We offer FREE shipping* to the 48 contiguous United States and we've got a 75-day No Stress Returns Policy. We know that sometimes we change our minds, so our policy takes the stress out of your purchase.

We offer local, US-based support that is available to guide you through your purchasing decisions. And we don't forget about you after that either! 

We're a family owned, small business. Our business is a reflection of ourselves, driven by strong values and a desire to do good for others.

We provide round the clock customer support. Even if we're not manning the phones late at night, you can reach out to us via email or chat on the website. Our official business hours are Monday - Friday, 9am - 5pm, but outside of these hours we're still here, and we'll get back to you as soon as we can!

Remember, we're always here to help, so give us a call on +1 833-962-5377, email us at support@themakerschest.com, or chat with us using the chat bubble in the bottom right corner of your screen.