Holiday Sale Pricing Now LIVE! Take the 60-Sec Laser Quiz →
Holiday Sale Pricing LIVE! Take the Laser Quiz →
Skip to content

EM-Smart Nova 25W Portable Fiber Laser Engraver

Save 13%
Original Price $2,999.00
Current Price $2,599.00

✅ 30-Day No Stress Returns

✅ Lowest Price Guarantee

✅ Free USA Shipping to Lower 48*

✅ Questions? Call Us: 833-962-5377

Rotary

Notify me when back in stock

Get these BONUSES With Every Purchase:

Mastering ETSY in 2024 Video Course + Your Golden Upsell (26 Guided Videos)

2,000+ Laser Cut Design Files SVG | DXF Mega Bundle

500+ Premium Font Bundle For Commercial Use

30-Day No Stress Returns
Lowest Price Guarantee
Free USA Shipping*
Call Us: +1 833-962-5377

Proud Laser Engraving Suppliers To Major Companies

University of Wisconsin Madison Laser Cutter Customer
City of Pembroke Pines Laser Cutter Customer
Aerospace customer logo
World by the tail Laser Cutter Customer
Dogs at Play Laser Cutter Customer

Portable Power, Precision, and Possibilities with the EM-Smart Nova 25W Fiber Laser Engraver.

Elevate your engraving game with the EM-Smart Nova - a powerhouse portable fiber laser that combines unparalleled speed, precision, and versatility. 

EM-Smart Nova 25W Fiber Laser Engraver metrics 1EM-Smart Nova 25W Portable Fiber Laser Engraver Metrics 2

Compatible Materials:

Compatible Laser Engraving Materials Metal

Metal

Compatible Laser Engraving Materials Plastics

Plastics

Compatible Laser Engraving Materials Stone

Stone

Compatible Laser Engraving Materials Leather

Leather

Compatible Laser Engraving Materials Rubber

Rubber

Experience the power of precision with the EM-Smart Nova - a portable fiber laser engraver that redefines what's possible. Equipped with a potent 25W MAX industrial laser source, the Nova can blaze through marking tasks at up to 10,000mm/s, allowing you to complete complex jobs in mere seconds.

  • 25W MAX Laser Source for Blazing 10,000mm/s Marking Speed
  • Precision Accuracy of ±0.002mm for Intricate Engravings
  • Versatile - Engrave on Metal, Plastic, Leather & More
  • Foldable, Compact Design for Easy Transport & Setup

Experience the power of precision with the EM-Smart Nova - a portable fiber laser engraver that redefines what's possible. Equipped with a potent 25W MAX industrial laser source, the Nova can blaze through marking tasks at up to 10,000mm/s, allowing you to complete complex jobs in mere seconds.

EM-Smart Nova 25W Portable Fiber Laser Engraver dim

Unmatched Portability and Foldable Design

The EM-Smart Nova 25W is designed for professionals on the go. Weighing just 8.5 kg and featuring a foldable design, it can rotate 90°, making it incredibly easy to transport and set up. Whether you're moving between workshops or taking it to events, the foldable structure and lightweight build ensure that the engraver is both practical and portable.

EM-Smart Nova 25W Portable Fiber Laser Engraver lens

Blazing Fast Engraving Speed

Equipped with a powerful 25W MAX industrial laser source, the EM-Smart Nova can achieve speeds up to 10,000 mm/s, making it over five times faster than most competitors. This allows you to complete high-volume engraving jobs in record time, bringing designs to life in seconds instead of minutes. Perfect for time-sensitive projects or high-demand production environments, the Nova's speed ensures maximum efficiency without sacrificing quality.

EM-Smart Nova 25W Portable Fiber Laser Engraver main part

Pinpoint Accuracy for Detailed Engravings

The EM-Smart Nova 25W excels in precision, offering a repeat accuracy of ±0.002mm. This level of accuracy is made possible by the combination of its F-Theta lens and customized galvo scanning system, which provide high-definition engravings down to the smallest details. Whether you’re working with intricate designs or fine text, this laser engraver ensures flawless results with every pass.

      EM-Smart Basic 20W Fiber Laser Engraver software

      Wide Range of Material Compatibility

      From metals like stainless steel and aluminum to plastics, leather, and coated wood, the EM-Smart Nova handles it all. This versatility makes it ideal for various industries, including jewelry making, signage, and product customization. Its ability to engrave on both hard and soft materials ensures that you can tackle any project that comes your way with just one machine.

      EM-Smart Nova 25W Portable Fiber Laser Engraver vetcor

      Advanced Software Compatibility for Seamless Workflow

      The EM-Smart Nova 25W supports both EZCAD and LightBurn, two of the most powerful laser engraving software solutions available. Whether you're working on a Windows, Mac, or Linux system, the engraver’s customizable BJJCZ laser marking board ensures seamless integration, allowing you to execute complex designs with ease. The software supports multiple file formats, making it easier to work with a variety of design programs.

      Specifications and Features

      • Model: EM-Smart One (One R)
      • Laser Source: MAX
      • Laser Type: Fiber laser
      • Output Power (W): 20W
      • Marking Speed (mm/s): 0-10000
      • Standard Marking Field (mm): 110*110 (70*70/150*150)
      • Maximum Marking Height (mm): 90
      • Laser Wavelength (nm): 1064
      • Beam Quality (m²): ≤1.4
      • Repeat Accuracy (mm): ±0.002
      • Minimum Character (mm): 0.01
      • Minimum Line Distance (mm): 0.01
      • Repeat Pause Frequency Range (KHz): 20-60
      • Operation Temperature (℃): Oct-42
      • Storage Temperature: -10 to +60
      • Cooling Method: Air Cooling
      • Lifespan (Hours): 100,000
      • Net Weight (Kg): 8.5
      • Dimension (L*W*H*T mm): 370*258*505*65
      • Package Size (L*W*H mm): 760*540*170
      • Supply Voltage (V): DC24V
      • Power Consumption (W): ≤160
      • PC Connection: USB Cable
      • Certificate: CE, FDA, RoHS, SGS, ISO9001
      • Color Available: Black/Grey
      • Deep Engraving: Y
      • Cutting Function: N
      • Rotary Function: N (Y)
      • Lens Replacement: Y
      • Thermal Protection: Y
      • Emergency Stop: Y
      • Design: Foldable Design
      • Marking Software: EZCAD/LightBurn (License Required)
      • Marking Format: text, png, bmp, jpg, gif, tga, tif, svg, ai, cdr, dxf, dst, plt, bar code, qr code, serial number, date code, time code, TCP/IP communication, serial communication, file, sql database, etc.
      • Language: Chinese (Tradition & Simplified), English, Japanese, Korean, Spanish, Portuguese, Russian, French, German, Italian, Thai, Vietnamese, Turkish…Up to 24 Languages
      • Operating System: Windows & MAC & Linux
      • Applicable Material: Metal, Plastic, Leather, Slate, Stone, Rubber, Coated Wood, etc.
      EM-Smart Nova 25W Portable Fiber Laser Engraver whats in the box

      What's Included:

      • EM-Smart One
      • AC Cord & Power Adapter
      • Safety Eyewear
      • Rotary Connector *Optional
      • Countertop x Positioning Bars
      • Clamping Screw
      • Warranty Card
      • Material Pack
      • Metal Business Cards
      • USB Disk
      • Lens Cleaning Tissue

      Frequently Asked Questions About EM-Smart Nova 25W Enclosed Laser Engraver & Cutter

      What materials can the EM-Smart Nova 25W engrave?

      The EM-Smart Nova 25W can engrave a wide range of materials, including metals like stainless steel, aluminum, brass, copper, titanium, and precious metals like gold and silver. It can also engrave non-metal materials such as plastics (e.g., ABS, polycarbonate), leather, stone, coated wood, and slate.

      How portable is the EM-Smart Nova 25W?

      The EM-Smart Nova 25W is highly portable, weighing only 8.5 kg. Its compact size allows it to be easily transported, making it ideal for use at exhibitions, commercial promotions, or any other event where portability is essential.

      What is the laser power and speed of the EM-Smart Nova 25W?

      This model features a 25W MAX fiber laser source, capable of reaching speeds of up to 10,000 mm/s. This makes it suitable for fast and efficient engraving on various materials, ensuring high precision and quality​.

      Does the EM-Smart Nova 25W have autofocus capabilities?

      Yes, the EM-Smart Nova 25W is equipped with an innovative autofocus system that automatically detects the height of the item and adjusts accordingly. This feature simplifies the engraving process and enhances precision​.

      What are the safety features of the EM-Smart Nova 25W?

      The engraver includes safety features such as an easily accessible safety button and built-in protection for electronic components. These measures ensure safe operation and help extend the machine's lifespan.

      What accessories are available with the EM-Smart Nova 25W?

      The EM-Smart Nova 25W comes with a variety of accessories, including a protective shield, flight case, cutting fixture, and material kits. These accessories enhance the machine's versatility and usability across different applications​.

      Is the EM-Smart Nova 25W suitable for industrial use?

      Yes, the EM-Smart Nova 25W is designed for use in various industries, including auto parts manufacturing, precision machinery, and small businesses. Its high-quality engraving capabilities make it suitable for both large-scale industrial applications and smaller, customized projects.

      EM-Smart Nova 25W Laser Engraver Specifications:

      EM-Smart Nova 25W EM-Smart Nova 25W Product Specifications
      Product Information Laser Module Output Power: 25W
      Max Speed: 10,000MM/S
      Work Area

      Max working area: 370 x 258 mm (14.56 x 10.15 inch)

      Max height: 540 mm (21.25 inch)

      Software and Connection Operating Systems: Windows / Mac / Linux 
      Control Software: LightBurn / EZCAD
      Supported File Type:  JPG / PNG / SVG / DXF / BMP / GIF
      Connection / Transmission: USB Cable

       

      EM-Smart Nova 25W Laser Engraver Warranty Details:

      • EM-Smart Nova 25W comes with a 2-year warranty on the laser engraving machine (excluding consumables / shipping) and a 3-month warranty on the laser tube.
      • 100% money back guarantee (minus shipping and handling costs) if you return your unit in like-new condition within 30 days of the ship date.
      • Dedicated, local US-based support for quick answers to questions.

      EM-Smart Nova 25W Product Manuals:

      Click the links below to download product manuals for the EM-Smart Nova 25W Laser Engraver.

      EM-Smart Nova 25W Product Manual Downloads: 

      EM-Smart Nova 25W Product Manual Download
      Creality Falcon2 12W Laser Engraver & Cutter User Manual



        We offer FREE Shipping* throughout the 48 contiguous United States! Yes, no hidden costs at checkout! 

        *This is with the exception of the following brands of products at the moment, on which we DO have to charge shipping: 

        • OneLaser X Series Laser Engravers
        • OneLaser Hydra Series Laser Engravers
        • PiBurn Laser Rotary Accessories

        Summary

        • Order cutoff: 5pm PST
        • Order handling: 1-3 days
        • Order transit: 3-7 days
        • Free shipping to the contiguous United States

        Order Confirmation & Dispatch
        As soon as you place an order with us you'll receive an order confirmation email, and we'll get working to have your order dispatched as soon as we can.

        Typically, we'll dispatch your order within 1 business day, however this can vary depending on the product and our warehouses, so please allow up to 3 business days.

        Once your order has dispatched from our warehouse, you'll receive shipping confirmation within 24 hours of your order leaving our warehouse.

        General Delivery Timeframes
        Delivery timeframes will vary dependent on your location and the items you've ordered.

        In general, these are the delivery timeframes you can expect:

        • 1-7 Business Days - Delivery within the contiguous United States 

        The above is intended to be used as a guide, and may not apply in all cases. Some products may have specific 'Delivery Timeframe' information, which can be found on its own tab, or on the main 'Description' tab of the product.

        Home Delivery (Bulky Items)

        • This service is generally for products over 40kg in weight, as it is a requirement for these products to be palletised for delivery.
        • This service utilises power tailgates with two-man crews or crane trucks when required and this is included in the quoted price.
        • The receiver will be contacted prior to delivery to arrange a suitable delivery date and time. Deliveries are scheduled for either an AM or PM slot on any given day.
        • Delivery is to front car port, driveway, doorstep or wherever practical depending upon site access. Drivers are not permitted to move item(s) within the residence or around the property due to OHS reasons.
        • This service assumes reasonable and safe access to the site is available. Overhanging trees, steep driveways, unsealed driveways, narrow driveways or streets or an unforeseen obstruction may deem the delivery unavailable.
        • If your delivery address is in a regional or remote location, we recommend shipping to the nearest depot as the most affordable option.

        Other Terms & Conditions

        If you happen to miss the delivery, you will be required to pick up your item(s) from the freight company's depot. Re-delivery can be arranged to your home, however this will incur extra costs.

        We can't advise on the exact time and day the delivery will occur as this is not within our control, however you will be emailed the tracking details where you will be able to contact the freight company for more accurate timeframes.

        It is your responsibility to advise us if:

        • someone will be available to sign for delivery.
        • there's somewhere safe the item can be left if no one will be home.
        • if the address is a business address, as we will require the business hours of the business and name of the building.
        • you notice any damage. If so, you should make note of it when signing for delivery or do not agree to accept the delivery. If you do accept delivery you are required to immediately take photos using your smart phone or camera of the damaged packaging or products inside the packaging. If your item(s) do arrived damaged please send photos to support@themakerschest.com, then visit our returns page and lodge your return claim online.

        We get it. You've got a lot of choice when it comes to online retailers. Here's why we think you should shop with us at The Maker's Chest.

        You get valuable bonuses with every purchase of a laser engraving machine that will add value to your entire business.

        We offer a Lowest Price Guarantee. What does that mean? It means you are getting the lowest prices! If you find a lower price, call us!

        ✅ We offer FREE shipping* to the 48 contiguous United States and we've got a 30-day No Stress Returns Policy. We know that sometimes we change our minds, so our policy takes the stress out of your purchase.

        We offer local, US-based support that is available to guide you through your purchasing decisions. And we don't forget about you after that either! 

        We're a family owned, small business. Our business is a reflection of ourselves, driven by strong values and a desire to do good for others.

        We provide round the clock customer support. Even if we're not manning the phones late at night, you can reach out to us via email or chat on the website. Our official business hours are Monday - Friday, 9am - 5pm, but outside of these hours we're still here, and we'll get back to you as soon as we can!

        Remember, we're always here to help, so give us a call on +1 833-962-5377, email us at support@themakerschest.com, or chat with us using the chat bubble in the bottom right corner of your screen.

        Portable Power, Precision, and Possibilities with the EM-Smart Nova 25W Fiber Laser Engraver.

        Elevate your engraving game with the EM-Smart Nova - a powerhouse portable fiber laser that combines unparalleled speed, precision, and versatility. 

        EM-Smart Nova 25W Fiber Laser Engraver metrics 1EM-Smart Nova 25W Portable Fiber Laser Engraver Metrics 2

        Compatible Materials:

        Compatible Laser Engraving Materials Metal

        Metal

        Compatible Laser Engraving Materials Plastics

        Plastics

        Compatible Laser Engraving Materials Stone

        Stone

        Compatible Laser Engraving Materials Leather

        Leather

        Compatible Laser Engraving Materials Rubber

        Rubber

        Experience the power of precision with the EM-Smart Nova - a portable fiber laser engraver that redefines what's possible. Equipped with a potent 25W MAX industrial laser source, the Nova can blaze through marking tasks at up to 10,000mm/s, allowing you to complete complex jobs in mere seconds.

        • 25W MAX Laser Source for Blazing 10,000mm/s Marking Speed
        • Precision Accuracy of ±0.002mm for Intricate Engravings
        • Versatile - Engrave on Metal, Plastic, Leather & More
        • Foldable, Compact Design for Easy Transport & Setup

        Experience the power of precision with the EM-Smart Nova - a portable fiber laser engraver that redefines what's possible. Equipped with a potent 25W MAX industrial laser source, the Nova can blaze through marking tasks at up to 10,000mm/s, allowing you to complete complex jobs in mere seconds.

        EM-Smart Nova 25W Portable Fiber Laser Engraver dim

        Unmatched Portability and Foldable Design

        The EM-Smart Nova 25W is designed for professionals on the go. Weighing just 8.5 kg and featuring a foldable design, it can rotate 90°, making it incredibly easy to transport and set up. Whether you're moving between workshops or taking it to events, the foldable structure and lightweight build ensure that the engraver is both practical and portable.

        EM-Smart Nova 25W Portable Fiber Laser Engraver lens

        Blazing Fast Engraving Speed

        Equipped with a powerful 25W MAX industrial laser source, the EM-Smart Nova can achieve speeds up to 10,000 mm/s, making it over five times faster than most competitors. This allows you to complete high-volume engraving jobs in record time, bringing designs to life in seconds instead of minutes. Perfect for time-sensitive projects or high-demand production environments, the Nova's speed ensures maximum efficiency without sacrificing quality.

        EM-Smart Nova 25W Portable Fiber Laser Engraver main part

        Pinpoint Accuracy for Detailed Engravings

        The EM-Smart Nova 25W excels in precision, offering a repeat accuracy of ±0.002mm. This level of accuracy is made possible by the combination of its F-Theta lens and customized galvo scanning system, which provide high-definition engravings down to the smallest details. Whether you’re working with intricate designs or fine text, this laser engraver ensures flawless results with every pass.

            EM-Smart Basic 20W Fiber Laser Engraver software

            Wide Range of Material Compatibility

            From metals like stainless steel and aluminum to plastics, leather, and coated wood, the EM-Smart Nova handles it all. This versatility makes it ideal for various industries, including jewelry making, signage, and product customization. Its ability to engrave on both hard and soft materials ensures that you can tackle any project that comes your way with just one machine.

            EM-Smart Nova 25W Portable Fiber Laser Engraver vetcor

            Advanced Software Compatibility for Seamless Workflow

            The EM-Smart Nova 25W supports both EZCAD and LightBurn, two of the most powerful laser engraving software solutions available. Whether you're working on a Windows, Mac, or Linux system, the engraver’s customizable BJJCZ laser marking board ensures seamless integration, allowing you to execute complex designs with ease. The software supports multiple file formats, making it easier to work with a variety of design programs.

            Specifications and Features

            • Model: EM-Smart One (One R)
            • Laser Source: MAX
            • Laser Type: Fiber laser
            • Output Power (W): 20W
            • Marking Speed (mm/s): 0-10000
            • Standard Marking Field (mm): 110*110 (70*70/150*150)
            • Maximum Marking Height (mm): 90
            • Laser Wavelength (nm): 1064
            • Beam Quality (m²): ≤1.4
            • Repeat Accuracy (mm): ±0.002
            • Minimum Character (mm): 0.01
            • Minimum Line Distance (mm): 0.01
            • Repeat Pause Frequency Range (KHz): 20-60
            • Operation Temperature (℃): Oct-42
            • Storage Temperature: -10 to +60
            • Cooling Method: Air Cooling
            • Lifespan (Hours): 100,000
            • Net Weight (Kg): 8.5
            • Dimension (L*W*H*T mm): 370*258*505*65
            • Package Size (L*W*H mm): 760*540*170
            • Supply Voltage (V): DC24V
            • Power Consumption (W): ≤160
            • PC Connection: USB Cable
            • Certificate: CE, FDA, RoHS, SGS, ISO9001
            • Color Available: Black/Grey
            • Deep Engraving: Y
            • Cutting Function: N
            • Rotary Function: N (Y)
            • Lens Replacement: Y
            • Thermal Protection: Y
            • Emergency Stop: Y
            • Design: Foldable Design
            • Marking Software: EZCAD/LightBurn (License Required)
            • Marking Format: text, png, bmp, jpg, gif, tga, tif, svg, ai, cdr, dxf, dst, plt, bar code, qr code, serial number, date code, time code, TCP/IP communication, serial communication, file, sql database, etc.
            • Language: Chinese (Tradition & Simplified), English, Japanese, Korean, Spanish, Portuguese, Russian, French, German, Italian, Thai, Vietnamese, Turkish…Up to 24 Languages
            • Operating System: Windows & MAC & Linux
            • Applicable Material: Metal, Plastic, Leather, Slate, Stone, Rubber, Coated Wood, etc.
            EM-Smart Nova 25W Portable Fiber Laser Engraver whats in the box

            What's Included:

            • EM-Smart One
            • AC Cord & Power Adapter
            • Safety Eyewear
            • Rotary Connector *Optional
            • Countertop x Positioning Bars
            • Clamping Screw
            • Warranty Card
            • Material Pack
            • Metal Business Cards
            • USB Disk
            • Lens Cleaning Tissue

            Frequently Asked Questions About EM-Smart Nova 25W Enclosed Laser Engraver & Cutter

            What materials can the EM-Smart Nova 25W engrave?

            The EM-Smart Nova 25W can engrave a wide range of materials, including metals like stainless steel, aluminum, brass, copper, titanium, and precious metals like gold and silver. It can also engrave non-metal materials such as plastics (e.g., ABS, polycarbonate), leather, stone, coated wood, and slate.

            How portable is the EM-Smart Nova 25W?

            The EM-Smart Nova 25W is highly portable, weighing only 8.5 kg. Its compact size allows it to be easily transported, making it ideal for use at exhibitions, commercial promotions, or any other event where portability is essential.

            What is the laser power and speed of the EM-Smart Nova 25W?

            This model features a 25W MAX fiber laser source, capable of reaching speeds of up to 10,000 mm/s. This makes it suitable for fast and efficient engraving on various materials, ensuring high precision and quality​.

            Does the EM-Smart Nova 25W have autofocus capabilities?

            Yes, the EM-Smart Nova 25W is equipped with an innovative autofocus system that automatically detects the height of the item and adjusts accordingly. This feature simplifies the engraving process and enhances precision​.

            What are the safety features of the EM-Smart Nova 25W?

            The engraver includes safety features such as an easily accessible safety button and built-in protection for electronic components. These measures ensure safe operation and help extend the machine's lifespan.

            What accessories are available with the EM-Smart Nova 25W?

            The EM-Smart Nova 25W comes with a variety of accessories, including a protective shield, flight case, cutting fixture, and material kits. These accessories enhance the machine's versatility and usability across different applications​.

            Is the EM-Smart Nova 25W suitable for industrial use?

            Yes, the EM-Smart Nova 25W is designed for use in various industries, including auto parts manufacturing, precision machinery, and small businesses. Its high-quality engraving capabilities make it suitable for both large-scale industrial applications and smaller, customized projects.

            EM-Smart Nova 25W Laser Engraver Specifications:

            EM-Smart Nova 25W EM-Smart Nova 25W Product Specifications
            Product Information Laser Module Output Power: 25W
            Max Speed: 10,000MM/S
            Work Area

            Max working area: 370 x 258 mm (14.56 x 10.15 inch)

            Max height: 540 mm (21.25 inch)

            Software and Connection Operating Systems: Windows / Mac / Linux 
            Control Software: LightBurn / EZCAD
            Supported File Type:  JPG / PNG / SVG / DXF / BMP / GIF
            Connection / Transmission: USB Cable

             

            EM-Smart Nova 25W Laser Engraver Warranty Details:

            • EM-Smart Nova 25W comes with a 2-year warranty on the laser engraving machine (excluding consumables / shipping) and a 3-month warranty on the laser tube.
            • 100% money back guarantee (minus shipping and handling costs) if you return your unit in like-new condition within 30 days of the ship date.
            • Dedicated, local US-based support for quick answers to questions.

            EM-Smart Nova 25W Product Manuals:

            Click the links below to download product manuals for the EM-Smart Nova 25W Laser Engraver.

            EM-Smart Nova 25W Product Manual Downloads: 

            EM-Smart Nova 25W Product Manual Download
            Creality Falcon2 12W Laser Engraver & Cutter User Manual



              We offer FREE Shipping* throughout the 48 contiguous United States! Yes, no hidden costs at checkout! 

              *This is with the exception of the following brands of products at the moment, on which we DO have to charge shipping: 

              • OneLaser X Series Laser Engravers
              • OneLaser Hydra Series Laser Engravers
              • PiBurn Laser Rotary Accessories

              Summary

              • Order cutoff: 5pm PST
              • Order handling: 1-3 days
              • Order transit: 3-7 days
              • Free shipping to the contiguous United States

              Order Confirmation & Dispatch
              As soon as you place an order with us you'll receive an order confirmation email, and we'll get working to have your order dispatched as soon as we can.

              Typically, we'll dispatch your order within 1 business day, however this can vary depending on the product and our warehouses, so please allow up to 3 business days.

              Once your order has dispatched from our warehouse, you'll receive shipping confirmation within 24 hours of your order leaving our warehouse.

              General Delivery Timeframes
              Delivery timeframes will vary dependent on your location and the items you've ordered.

              In general, these are the delivery timeframes you can expect:

              • 1-7 Business Days - Delivery within the contiguous United States 

              The above is intended to be used as a guide, and may not apply in all cases. Some products may have specific 'Delivery Timeframe' information, which can be found on its own tab, or on the main 'Description' tab of the product.

              Home Delivery (Bulky Items)

              • This service is generally for products over 40kg in weight, as it is a requirement for these products to be palletised for delivery.
              • This service utilises power tailgates with two-man crews or crane trucks when required and this is included in the quoted price.
              • The receiver will be contacted prior to delivery to arrange a suitable delivery date and time. Deliveries are scheduled for either an AM or PM slot on any given day.
              • Delivery is to front car port, driveway, doorstep or wherever practical depending upon site access. Drivers are not permitted to move item(s) within the residence or around the property due to OHS reasons.
              • This service assumes reasonable and safe access to the site is available. Overhanging trees, steep driveways, unsealed driveways, narrow driveways or streets or an unforeseen obstruction may deem the delivery unavailable.
              • If your delivery address is in a regional or remote location, we recommend shipping to the nearest depot as the most affordable option.

              Other Terms & Conditions

              If you happen to miss the delivery, you will be required to pick up your item(s) from the freight company's depot. Re-delivery can be arranged to your home, however this will incur extra costs.

              We can't advise on the exact time and day the delivery will occur as this is not within our control, however you will be emailed the tracking details where you will be able to contact the freight company for more accurate timeframes.

              It is your responsibility to advise us if:

              • someone will be available to sign for delivery.
              • there's somewhere safe the item can be left if no one will be home.
              • if the address is a business address, as we will require the business hours of the business and name of the building.
              • you notice any damage. If so, you should make note of it when signing for delivery or do not agree to accept the delivery. If you do accept delivery you are required to immediately take photos using your smart phone or camera of the damaged packaging or products inside the packaging. If your item(s) do arrived damaged please send photos to support@themakerschest.com, then visit our returns page and lodge your return claim online.

              We get it. You've got a lot of choice when it comes to online retailers. Here's why we think you should shop with us at The Maker's Chest.

              You get valuable bonuses with every purchase of a laser engraving machine that will add value to your entire business.

              We offer a Lowest Price Guarantee. What does that mean? It means you are getting the lowest prices! If you find a lower price, call us!

              ✅ We offer FREE shipping* to the 48 contiguous United States and we've got a 30-day No Stress Returns Policy. We know that sometimes we change our minds, so our policy takes the stress out of your purchase.

              We offer local, US-based support that is available to guide you through your purchasing decisions. And we don't forget about you after that either! 

              We're a family owned, small business. Our business is a reflection of ourselves, driven by strong values and a desire to do good for others.

              We provide round the clock customer support. Even if we're not manning the phones late at night, you can reach out to us via email or chat on the website. Our official business hours are Monday - Friday, 9am - 5pm, but outside of these hours we're still here, and we'll get back to you as soon as we can!

              Remember, we're always here to help, so give us a call on +1 833-962-5377, email us at support@themakerschest.com, or chat with us using the chat bubble in the bottom right corner of your screen.