OMTech Solis Duo 20W Fiber & 20W Diode Dual Laser Engraver
By OMTech
By OMTech

|
Wood |
Metals |
Leather |
Plastics |
Fabric |
Stone |
Rubber |
Glass |

Most engraving businesses face a choice when they're starting out: buy a fiber laser for metal marking (serial numbers, jewelry, tumblers, stainless logos) or buy a diode or CO₂ laser for wood, leather, and acrylic (signs, gifts, packaging, custom décor). Each machine handles one category well and the other poorly or not at all.
The practical consequences of splitting across two machines are real:
Two footprints on the workbench. Two separate setups when a job switches material type. Two power supplies. Two software instances. Two maintenance schedules. And if you're a one-person operation switching between a metal jewelry order and a wood gift batch in the same afternoon — two complete workflow interruptions.
With a simple toggle between laser sources, you can switch tasks without needing two separate machines. The Solis Duo's biggest advantage is accessibility.
The 20W fiber handles stainless steel, copper, gold, silver, aluminum, and brass with the speed and precision that metal marking demands. The 20W diode handles wood, leather, acrylic, rubber, and compatible non-metals with the wavelength that organic and polymer materials respond to. Both share the same focal length — switch laser sources and the focus is already correct. No refocusing, no recalibration between jobs.
The 20W Fiber + 20W Diode configuration is ideal for hobbyists and small-batch creators.
The 20W Solis Duo is the entry point into the Solis Duo platform — delivering the full dual-source capability in the most accessible configuration. It's the right machine when:
Your material range spans metal and non-metal, and you need one machine that handles both without two setups.
You're launching or growing a personalization business where job variety is a selling point — customers who buy jewelry engraving today might order wooden keepsake boxes tomorrow. The Solis Duo keeps both in your production capability.
Your workspace is compact and a large dedicated workstation isn't practical. At 55.3 lbs. in a self-contained enclosed cabinet, the Solis Duo fits a workbench without requiring dedicated room space.
Important distinction: The 20W uses touchscreen-assisted manual focus — you adjust laser head height up or down via touchscreen controls. The 30W and 50W Solis Duo configurations include autofocus. If you need autofocus and a larger 5.9" × 5.9" field lens option in addition to the 9.8" field, the 30W or 50W models are worth considering. Our team can help you choose.

The Solis Duo features a fully enclosed Class 1 laser safety design. This is the highest safety classification for a laser product — meaning the enclosed cabinet brings the external laser exposure to Class 1 levels during normal operation with the lid closed.
For a personalization business operating in a shared space, a retail store with customer-facing work, or a classroom or makerspace with non-operators nearby — the enclosed Class 1 design is a practical requirement, not just a feature preference.
The tinted acrylic window lets operators monitor the job in progress without removing the protective cover. The ventilation-friendly layout with independent exhaust ports accommodates a fume extractor (optional add-on) — recommended for sustained diode laser use on wood and acrylic where fume generation is heavier.
Both the fiber and diode lasers run in the same enclosed cabinet. Switching sources doesn't require opening the machine or changing the safety setup.
The 9.8" × 9.8" processing area and 16MP HD camera let you quickly process multiple targets in one shot — perfect for quick batch jobs that allow you to stay ahead on production.
The 16MP camera renders the full working area in OMTech Lab software, allowing you to:
Position designs visually over the actual material — including irregular shapes, pre-printed blanks, and materials where mark placement needs to land exactly right.
Set up multi-piece batch layouts — position several individual pieces in the 9.8" × 9.8" field, define each job independently in the software, and run the full batch in a single automated sequence.
Repeat setups reliably — once you have a layout that works for a specific product, the camera-based positioning recreates it accurately on every subsequent batch without re-measuring.
For a personalization business running consistent products — dog tags, jewelry, wooden gifts, branded components — the camera-assisted workflow is the feature that makes batch production practical rather than tedious.

The standard working area is 9.8" × 9.8" (250 × 250mm). With the optional conveyor system, the effective processing length extends to 9.8" × 35.4" (250 × 900mm) — the longest in its class for a compact enclosed machine.
For businesses that need to mark long boards, continuous strips of leather, extended sign panels, or repeat-pattern runs on roll material — the conveyor transforms the Solis Duo's production range without requiring a larger machine.
The conveyor is an optional add-on available at checkout.
The Solis Duo supports four ways to run and manage jobs:
Built-in touchscreen — directly on the machine. Adjust laser head height, select laser source, monitor job status, and trigger jobs without a computer connection.
Remote controller — handheld with a magnet that sticks to the machine body when not in use. Convenient for operators who stand away from the machine during production.
PC software (OMTech Lab) — the primary design-to-mark workflow, with camera alignment, batch layout, and full parameter control. LightBurn compatible as an alternative for users already in that ecosystem.
Mobile/tablet via OMTech Lab — design and send projects from a phone or tablet. For retail personalization setups where a PC isn't at the marking station, this enables a compact, customer-facing workflow.
20W Fiber Laser (1064nm) — Metal marking:
Stainless steel, aluminum, copper, brass, gold, silver, titanium, and most metal alloys. Permanent black marking for logos, serial numbers, barcodes, QR codes, jewelry inscriptions, and product identification.
20W Diode Laser (455nm) — Non-metal engraving:
Wood, leather, MDF, acrylic, rubber, bamboo, coated metals, and other diode-compatible materials. Engraving and surface marking for gift items, signs, accessories, and mixed-material personalization products.
Important: The Solis Duo is a marking and engraving machine — not a CO₂-style thick material cutting machine. For cutting thicker acrylic or wood slabs, a CO₂ gantry laser is the appropriate tool. For engraving on metals and surface marking on non-metals, the Solis Duo covers the full range.
The OMTech Solis Duo is available from OMTech directly and from other resellers. Here's what changes when you order through The Maker's Chest:
Q: What is the practical benefit of having both a fiber and diode laser in one machine?
A: With a simple toggle between laser sources, you can switch tasks without needing two separate machines. The fiber laser's 1064nm wavelength and the diode laser's 455nm wavelength work in tandem to maximize your material compatibility and creative freedom. For a personalization business, this means one investment covers metal jewelry orders and wooden gift batches — without two setups, two footprints, or two separate software environments.
Q: What's the difference between the 20W, 30W, and 50W Solis Duo configurations?
A: The 20W Fiber + 20W Diode is ideal for hobbyists and small-batch creators. The 30W Fiber + 20W Diode is balanced for makers scaling their offerings. The 50W Fiber + 40W Diode is built for businesses with higher production needs. The 30W and 50W fiber configurations also include autofocus, making engraving jobs easier. The 30W and 50W also come with two field lens options (9.8" × 9.8" and 5.9" × 5.9") for more marking flexibility. If autofocus and the dual field lens are important to your workflow, step up to the 30W.
Q: Does the 20W Solis Duo have autofocus?
A: No — the 20W version uses touchscreen-assisted manual focus. You adjust the laser head height up or down through the touchscreen controls, then mark. The 30W and 50W Solis Duo configurations include autofocus. If autofocus is important for your workflow (particularly if you switch frequently between materials of different heights), the 30W is the minimum configuration that includes it.
Q: Does it require safety glasses during operation?
A: Not during normal enclosed operation with the lid closed. The fully enclosed Class 1 design reduces external laser exposure to Class 1 safe levels during operation. The tinted window allows visual monitoring without opening the cabinet. Protective eyewear is included and should be used during any open-lid maintenance or setup activities.
Q: Can the two laser sources mark the same material?
A: Switching between sources is handled in the OMTech Lab software — you designate which elements of your design route to which laser source. The critical advantage is that both lasers share the same focal length, so switching sources doesn't require refocusing.
Q: Can I engrave cylindrical objects like tumblers and rings?
A: Yes, with a compatible rotary axis attachment. The Solis Duo supports rotary axis accessories for engraving cylindrical and curved surfaces. Rotary attachments are available as optional add-ons at checkout.
Q: What software does it use?
A: The Solis Duo runs on OMTech Lab — the primary control and design-to-mark software for camera alignment, batch processing, and job management, available on PC and mobile. LightBurn is also compatible for users already in that ecosystem. Both run on Windows and macOS.
Q: How does the 16MP camera actually help in practice?
A: The 9.8" × 9.8" processing area and 16MP HD camera let you quickly process multiple targets in one shot — perfect for quick batch jobs that allow you to stay ahead on production. The camera renders the workbed in the software, letting you position designs visually over the actual materials before marking — including irregular pieces, pre-printed blanks, and multi-piece batch layouts where precise placement matters on every piece.
Q: Why buy from The Maker's Chest instead of directly from OMTech?
A: Our 75-day return window gives you significantly more evaluation time than OMTech's direct return policy — enough to run both laser sources through your actual materials, complete a real production cycle, and confirm the 20W configuration is right before you're locked in. Our USA-based expert support team is reachable by phone and email for OMTech Lab and LightBurn setup, dual-source parameter guidance, and production troubleshooting. If you're deciding between the 20W, 30W, and 50W configurations, we'll give you a straight recommendation.
| Specification | Value |
|---|---|
| Rated Power | 360W |
| Fiber Laser Power | 20W |
| Fiber Laser Wavelength | 1064 nm |
| Fiber Laser Pulse Width | 80–120 ns |
| Diode Laser Power | 20W |
| Diode Laser Wavelength | 455 nm |
| Processing Area | 9.8 × 9.8 in. (250 × 250 mm) |
| Workbed Area | 12.5 × 12.5 in. (320 × 320 mm) |
| Optional Extended Area | Up to 250 × 900 mm (9.8 × 35.4 in.) with optional conveyor system |
| Max. Marking Speed | 393.7 ips (10,000 mm/s) |
| Marking Accuracy | 0.00008 in. (0.002 mm) |
| Camera | 16 MP HD camera |
| Operating Software | OMTech Lab |
| Compatible Software | LightBurn |
| Focus / Height Setup | Manual focus with touchscreen-assisted laser head height adjustment |
| Safety Certification | Class 1 Laser Safety |
| Overall Dimensions | 12.6 × 19.7 × 18.7–35.2 in. (320 × 500 × 475–895 mm) |
| Net Weight | 55.3 lb. (25.1 kg) |
Click the links below to download product manuals for OMTech Solis Duo 20W Fiber & 20W Diode Dual Laser Engraver.
OMTech Solis Duo 20W Fiber & 20W Diode Dual Laser Engraver Product Manual Downloads:
| OMTech Solis Duo 20W Fiber & 20W Diode Dual Laser Engraver Product Manual Download |
|
|
We offer FREE Shipping* throughout the 48 contiguous United States! Yes, no hidden costs at checkout!
*This is with the exception of the following brands of products at the moment, on which we DO have to charge shipping:
Summary
Order Confirmation & Dispatch
As soon as you place an order with us you'll receive an order confirmation email, and we'll get working to have your order dispatched as soon as we can.
Typically, we'll dispatch your order within 1 business day, however this can vary depending on the product and our warehouses, so please allow up to 3 business days.
Once your order has dispatched from our warehouse, you'll receive shipping confirmation within 24 hours of your order leaving our warehouse.
General Delivery Timeframes
Delivery timeframes will vary dependent on your location and the items you've ordered.
In general, these are the delivery timeframes you can expect:
The above is intended to be used as a guide, and may not apply in all cases. Some products may have specific 'Delivery Timeframe' information, which can be found on its own tab, or on the main 'Description' tab of the product.
Home Delivery (Bulky Items)
Other Terms & Conditions
If you happen to miss the delivery, you will be required to pick up your item(s) from the freight company's depot. Re-delivery can be arranged to your home, however this will incur extra costs.
We can't advise on the exact time and day the delivery will occur as this is not within our control, however you will be emailed the tracking details where you will be able to contact the freight company for more accurate timeframes.
It is your responsibility to advise us if:
We get it. You've got a lot of choice when it comes to online retailers. Here's why we think you should shop with us at The Maker's Chest.
✅ You get valuable bonuses with every purchase of a laser engraving machine that will add value to your entire business.
✅ Customers get exclusive access to the Materials Intelligence Library™, offering 550+ laser presets to get you started engraving.
✅ We offer a Lowest Price Guarantee. What does that mean? It means you are getting the lowest prices! If you find a lower price, call us!
✅ We offer FREE shipping* to the 48 contiguous United States and we've got a 75-day No Stress Returns Policy. We know that sometimes we change our minds, so our policy takes the stress out of your purchase.
✅ We offer local, US-based support that is available to guide you through your purchasing decisions. And we don't forget about you after that either!
✅ We're a family owned, small business. Our business is a reflection of ourselves, driven by strong values and a desire to do good for others.
We provide round the clock customer support. Even if we're not manning the phones late at night, you can reach out to us via email or chat on the website. Our official business hours are Monday - Friday, 9am - 5pm, but outside of these hours we're still here, and we'll get back to you as soon as we can!
Remember, we're always here to help, so give us a call on +1 833-962-5377, email us at support@themakerschest.com, or chat with us using the chat bubble in the bottom right corner of your screen.
Shipping Insurance ($89)
placeholder

|
Wood |
Metals |
Leather |
Plastics |
Fabric |
Stone |
Rubber |
Glass |

Most engraving businesses face a choice when they're starting out: buy a fiber laser for metal marking (serial numbers, jewelry, tumblers, stainless logos) or buy a diode or CO₂ laser for wood, leather, and acrylic (signs, gifts, packaging, custom décor). Each machine handles one category well and the other poorly or not at all.
The practical consequences of splitting across two machines are real:
Two footprints on the workbench. Two separate setups when a job switches material type. Two power supplies. Two software instances. Two maintenance schedules. And if you're a one-person operation switching between a metal jewelry order and a wood gift batch in the same afternoon — two complete workflow interruptions.
With a simple toggle between laser sources, you can switch tasks without needing two separate machines. The Solis Duo's biggest advantage is accessibility.
The 20W fiber handles stainless steel, copper, gold, silver, aluminum, and brass with the speed and precision that metal marking demands. The 20W diode handles wood, leather, acrylic, rubber, and compatible non-metals with the wavelength that organic and polymer materials respond to. Both share the same focal length — switch laser sources and the focus is already correct. No refocusing, no recalibration between jobs.
The 20W Fiber + 20W Diode configuration is ideal for hobbyists and small-batch creators.
The 20W Solis Duo is the entry point into the Solis Duo platform — delivering the full dual-source capability in the most accessible configuration. It's the right machine when:
Your material range spans metal and non-metal, and you need one machine that handles both without two setups.
You're launching or growing a personalization business where job variety is a selling point — customers who buy jewelry engraving today might order wooden keepsake boxes tomorrow. The Solis Duo keeps both in your production capability.
Your workspace is compact and a large dedicated workstation isn't practical. At 55.3 lbs. in a self-contained enclosed cabinet, the Solis Duo fits a workbench without requiring dedicated room space.
Important distinction: The 20W uses touchscreen-assisted manual focus — you adjust laser head height up or down via touchscreen controls. The 30W and 50W Solis Duo configurations include autofocus. If you need autofocus and a larger 5.9" × 5.9" field lens option in addition to the 9.8" field, the 30W or 50W models are worth considering. Our team can help you choose.

The Solis Duo features a fully enclosed Class 1 laser safety design. This is the highest safety classification for a laser product — meaning the enclosed cabinet brings the external laser exposure to Class 1 levels during normal operation with the lid closed.
For a personalization business operating in a shared space, a retail store with customer-facing work, or a classroom or makerspace with non-operators nearby — the enclosed Class 1 design is a practical requirement, not just a feature preference.
The tinted acrylic window lets operators monitor the job in progress without removing the protective cover. The ventilation-friendly layout with independent exhaust ports accommodates a fume extractor (optional add-on) — recommended for sustained diode laser use on wood and acrylic where fume generation is heavier.
Both the fiber and diode lasers run in the same enclosed cabinet. Switching sources doesn't require opening the machine or changing the safety setup.
The 9.8" × 9.8" processing area and 16MP HD camera let you quickly process multiple targets in one shot — perfect for quick batch jobs that allow you to stay ahead on production.
The 16MP camera renders the full working area in OMTech Lab software, allowing you to:
Position designs visually over the actual material — including irregular shapes, pre-printed blanks, and materials where mark placement needs to land exactly right.
Set up multi-piece batch layouts — position several individual pieces in the 9.8" × 9.8" field, define each job independently in the software, and run the full batch in a single automated sequence.
Repeat setups reliably — once you have a layout that works for a specific product, the camera-based positioning recreates it accurately on every subsequent batch without re-measuring.
For a personalization business running consistent products — dog tags, jewelry, wooden gifts, branded components — the camera-assisted workflow is the feature that makes batch production practical rather than tedious.

The standard working area is 9.8" × 9.8" (250 × 250mm). With the optional conveyor system, the effective processing length extends to 9.8" × 35.4" (250 × 900mm) — the longest in its class for a compact enclosed machine.
For businesses that need to mark long boards, continuous strips of leather, extended sign panels, or repeat-pattern runs on roll material — the conveyor transforms the Solis Duo's production range without requiring a larger machine.
The conveyor is an optional add-on available at checkout.
The Solis Duo supports four ways to run and manage jobs:
Built-in touchscreen — directly on the machine. Adjust laser head height, select laser source, monitor job status, and trigger jobs without a computer connection.
Remote controller — handheld with a magnet that sticks to the machine body when not in use. Convenient for operators who stand away from the machine during production.
PC software (OMTech Lab) — the primary design-to-mark workflow, with camera alignment, batch layout, and full parameter control. LightBurn compatible as an alternative for users already in that ecosystem.
Mobile/tablet via OMTech Lab — design and send projects from a phone or tablet. For retail personalization setups where a PC isn't at the marking station, this enables a compact, customer-facing workflow.
20W Fiber Laser (1064nm) — Metal marking:
Stainless steel, aluminum, copper, brass, gold, silver, titanium, and most metal alloys. Permanent black marking for logos, serial numbers, barcodes, QR codes, jewelry inscriptions, and product identification.
20W Diode Laser (455nm) — Non-metal engraving:
Wood, leather, MDF, acrylic, rubber, bamboo, coated metals, and other diode-compatible materials. Engraving and surface marking for gift items, signs, accessories, and mixed-material personalization products.
Important: The Solis Duo is a marking and engraving machine — not a CO₂-style thick material cutting machine. For cutting thicker acrylic or wood slabs, a CO₂ gantry laser is the appropriate tool. For engraving on metals and surface marking on non-metals, the Solis Duo covers the full range.
The OMTech Solis Duo is available from OMTech directly and from other resellers. Here's what changes when you order through The Maker's Chest:
Q: What is the practical benefit of having both a fiber and diode laser in one machine?
A: With a simple toggle between laser sources, you can switch tasks without needing two separate machines. The fiber laser's 1064nm wavelength and the diode laser's 455nm wavelength work in tandem to maximize your material compatibility and creative freedom. For a personalization business, this means one investment covers metal jewelry orders and wooden gift batches — without two setups, two footprints, or two separate software environments.
Q: What's the difference between the 20W, 30W, and 50W Solis Duo configurations?
A: The 20W Fiber + 20W Diode is ideal for hobbyists and small-batch creators. The 30W Fiber + 20W Diode is balanced for makers scaling their offerings. The 50W Fiber + 40W Diode is built for businesses with higher production needs. The 30W and 50W fiber configurations also include autofocus, making engraving jobs easier. The 30W and 50W also come with two field lens options (9.8" × 9.8" and 5.9" × 5.9") for more marking flexibility. If autofocus and the dual field lens are important to your workflow, step up to the 30W.
Q: Does the 20W Solis Duo have autofocus?
A: No — the 20W version uses touchscreen-assisted manual focus. You adjust the laser head height up or down through the touchscreen controls, then mark. The 30W and 50W Solis Duo configurations include autofocus. If autofocus is important for your workflow (particularly if you switch frequently between materials of different heights), the 30W is the minimum configuration that includes it.
Q: Does it require safety glasses during operation?
A: Not during normal enclosed operation with the lid closed. The fully enclosed Class 1 design reduces external laser exposure to Class 1 safe levels during operation. The tinted window allows visual monitoring without opening the cabinet. Protective eyewear is included and should be used during any open-lid maintenance or setup activities.
Q: Can the two laser sources mark the same material?
A: Switching between sources is handled in the OMTech Lab software — you designate which elements of your design route to which laser source. The critical advantage is that both lasers share the same focal length, so switching sources doesn't require refocusing.
Q: Can I engrave cylindrical objects like tumblers and rings?
A: Yes, with a compatible rotary axis attachment. The Solis Duo supports rotary axis accessories for engraving cylindrical and curved surfaces. Rotary attachments are available as optional add-ons at checkout.
Q: What software does it use?
A: The Solis Duo runs on OMTech Lab — the primary control and design-to-mark software for camera alignment, batch processing, and job management, available on PC and mobile. LightBurn is also compatible for users already in that ecosystem. Both run on Windows and macOS.
Q: How does the 16MP camera actually help in practice?
A: The 9.8" × 9.8" processing area and 16MP HD camera let you quickly process multiple targets in one shot — perfect for quick batch jobs that allow you to stay ahead on production. The camera renders the workbed in the software, letting you position designs visually over the actual materials before marking — including irregular pieces, pre-printed blanks, and multi-piece batch layouts where precise placement matters on every piece.
Q: Why buy from The Maker's Chest instead of directly from OMTech?
A: Our 75-day return window gives you significantly more evaluation time than OMTech's direct return policy — enough to run both laser sources through your actual materials, complete a real production cycle, and confirm the 20W configuration is right before you're locked in. Our USA-based expert support team is reachable by phone and email for OMTech Lab and LightBurn setup, dual-source parameter guidance, and production troubleshooting. If you're deciding between the 20W, 30W, and 50W configurations, we'll give you a straight recommendation.
| Specification | Value |
|---|---|
| Rated Power | 360W |
| Fiber Laser Power | 20W |
| Fiber Laser Wavelength | 1064 nm |
| Fiber Laser Pulse Width | 80–120 ns |
| Diode Laser Power | 20W |
| Diode Laser Wavelength | 455 nm |
| Processing Area | 9.8 × 9.8 in. (250 × 250 mm) |
| Workbed Area | 12.5 × 12.5 in. (320 × 320 mm) |
| Optional Extended Area | Up to 250 × 900 mm (9.8 × 35.4 in.) with optional conveyor system |
| Max. Marking Speed | 393.7 ips (10,000 mm/s) |
| Marking Accuracy | 0.00008 in. (0.002 mm) |
| Camera | 16 MP HD camera |
| Operating Software | OMTech Lab |
| Compatible Software | LightBurn |
| Focus / Height Setup | Manual focus with touchscreen-assisted laser head height adjustment |
| Safety Certification | Class 1 Laser Safety |
| Overall Dimensions | 12.6 × 19.7 × 18.7–35.2 in. (320 × 500 × 475–895 mm) |
| Net Weight | 55.3 lb. (25.1 kg) |
Click the links below to download product manuals for OMTech Solis Duo 20W Fiber & 20W Diode Dual Laser Engraver.
OMTech Solis Duo 20W Fiber & 20W Diode Dual Laser Engraver Product Manual Downloads:
| OMTech Solis Duo 20W Fiber & 20W Diode Dual Laser Engraver Product Manual Download |
|
|
We offer FREE Shipping* throughout the 48 contiguous United States! Yes, no hidden costs at checkout!
*This is with the exception of the following brands of products at the moment, on which we DO have to charge shipping:
Summary
Order Confirmation & Dispatch
As soon as you place an order with us you'll receive an order confirmation email, and we'll get working to have your order dispatched as soon as we can.
Typically, we'll dispatch your order within 1 business day, however this can vary depending on the product and our warehouses, so please allow up to 3 business days.
Once your order has dispatched from our warehouse, you'll receive shipping confirmation within 24 hours of your order leaving our warehouse.
General Delivery Timeframes
Delivery timeframes will vary dependent on your location and the items you've ordered.
In general, these are the delivery timeframes you can expect:
The above is intended to be used as a guide, and may not apply in all cases. Some products may have specific 'Delivery Timeframe' information, which can be found on its own tab, or on the main 'Description' tab of the product.
Home Delivery (Bulky Items)
Other Terms & Conditions
If you happen to miss the delivery, you will be required to pick up your item(s) from the freight company's depot. Re-delivery can be arranged to your home, however this will incur extra costs.
We can't advise on the exact time and day the delivery will occur as this is not within our control, however you will be emailed the tracking details where you will be able to contact the freight company for more accurate timeframes.
It is your responsibility to advise us if:
We get it. You've got a lot of choice when it comes to online retailers. Here's why we think you should shop with us at The Maker's Chest.
✅ You get valuable bonuses with every purchase of a laser engraving machine that will add value to your entire business.
✅ Customers get exclusive access to the Materials Intelligence Library™, offering 550+ laser presets to get you started engraving.
✅ We offer a Lowest Price Guarantee. What does that mean? It means you are getting the lowest prices! If you find a lower price, call us!
✅ We offer FREE shipping* to the 48 contiguous United States and we've got a 75-day No Stress Returns Policy. We know that sometimes we change our minds, so our policy takes the stress out of your purchase.
✅ We offer local, US-based support that is available to guide you through your purchasing decisions. And we don't forget about you after that either!
✅ We're a family owned, small business. Our business is a reflection of ourselves, driven by strong values and a desire to do good for others.
We provide round the clock customer support. Even if we're not manning the phones late at night, you can reach out to us via email or chat on the website. Our official business hours are Monday - Friday, 9am - 5pm, but outside of these hours we're still here, and we'll get back to you as soon as we can!
Remember, we're always here to help, so give us a call on +1 833-962-5377, email us at support@themakerschest.com, or chat with us using the chat bubble in the bottom right corner of your screen.