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Ultra-fine detail engraving
Great for metal engraving

Haotian 50W Fiber Laser Engraver

By Haotian

Save $1,900.00
Original Price $5,000.00
Current Price $3,100.00
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🚚 Ships In:
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📦 Delivers In:
Estimated 1–2 Weeks
(Jul 06 – Jul 15)
Fiber Laser Sources
3 Years Warranty 75-Day Returns USA Support

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Call Us: +1 833-962-5377
Description

High-Speed Metal Marking at 50W. Two Sources, No Color, No Compromise on Throughput.

The 50W fiber laser is for shops where monochrome metal marking is the core business — serial numbers, barcodes, logos, deep identification marks — and where production speed matters more than color capability.

More power than 30W means faster cycle times on deep marking jobs. The choice between the Raycus 50QB and JPT LP comes down to frequency range and source preference.

Haotian JPT MOPA Split Fiber Laser Engraver metrics 1Haotian JPT MOPA Split Fiber Laser Engraver metrics 2

Compatible Materials:

Compatible Laser Engraving Materials Metal

Metal

Compatible Laser Engraving Materials Plastics

Plastics

Compatible Laser Engraving Materials Stone

Stone

Compatible Laser Engraving Materials Leather

Leather

Compatible Laser Engraving Materials Rubber

Rubber

What the 50W  Fiber Has To Offer

More average power means faster deep marking, deeper single-pass penetration, and the ability to handle slightly thicker material on light cutting work. For surface marking jobs — logos, serial numbers, QR codes, stainless contrast marks — the speed advantage over 30W is minimal, because those jobs are galvo-speed limited rather than power-limited. Where you feel the difference is on any job that involves significant metal removal.

What 50W still won't do well:

  • Production sheet metal cutting. 50W handles very thin foil cutting on softer metals. For meaningful cutting work, 100W is the practical floor.
  • Glass, wood, leather, acrylic, or fabric. Fiber wavelength limitations apply at any wattage.
  • Powder-coated tumblers. CO2 galvo is the correct tool.

The Two 50W Sources — What's Actually Different

Raycus 50QB JPT LP
Source type Q-switched (fixed pulse) MOPA with fixed pulse width
Pulse width ~150 ns fixed 200 ns fixed
Frequency range 30–60 kHz 1–600 kHz
Color marking on stainless/titanium No No
Standard metal marking Excellent Excellent
Deep marking speed Good Good
Beam quality (M²) Below 1.6 Below 1.8
Frequency control Narrow — limited finish tuning Wide — smooth finish control, better on plastics
Internal components Raycus domestic JPT domestic
Best for Monochrome marking only, lowest cost at 50W Monochrome marking with wider frequency range and JPT brand quality
Price $ $$

Critical note: Neither source at 50W offers color marking on stainless steel or titanium. Both use fixed pulse widths that cannot produce the controlled oxide layer MOPA color requires. If color marking is part of your work, you need a MOPA source — available at 30W (JPT M7 E) or 60W (JPT M7 E2/E/M-version). The 50W is for shops whose work is high-volume monochrome marking and depth engraving, where color is genuinely not required.


What's Included — Complete Working System

Every 50W configuration ships complete:

  • Fiber source at your selected variant (Raycus 50QB or JPT LP)
  • Sino-Galvo high-speed scanning head with dual red-dot positioning
  • Two F-theta lenses of your choice — 70×70, 110×110, 150×150, 175×175, 210×210, or 300×300 mm
  • Rotary attachment — D60 (rings/bracelets), D80 (cups/tumblers up to 70mm), or D100 (larger tumblers up to 90mm)
  • Foot pedal for hands-free triggering
  • OD5+ laser safety glasses
  • EZCad 2 original software on USB
  • Fixed aluminum worktable

Free DDP shipping to the US, Canada, and EU. Approximately 30 days delivery.


3-Year Warranty — And Why That Number Actually Matters

Both 50W variants carry 3 years of full coverage on the source and the complete machine — significantly longer than the 1-year warranties common on competing fiber lasers at this price point. Component failures within the warranty window ship a replacement to you at no cost; the broken part stays with you. Source defects go through the manufacturer's warranty with all freight covered. Lifetime email support continues afterward.

For a shop running a 50W as a daily production marker, that 3-year coverage is the difference between a repair bill in year two and a replacement part. Most competing brands make year two your problem.


The Maker's Chest Difference

75-day returns — Time to confirm the source variant you chose handles your applications, and that 50W is the right power level for your production volume.

USA-based technical support by phone and email — Setup, parameter library development, material optimization, troubleshooting.

Pre-sale guidance — Wondering whether 50W is the right step, or whether you'd be better served going straight to 60W MOPA for color capability? Talk to us before ordering.


Frequently Asked Questions

Q: Why would I choose 50W over 60W if the 60W has MOPA color marking?

If color marking is genuinely not part of your work — and won't be — the 50W at a lower price point gives you more average power than a 30W with the same fixed-pulse simplicity. The 50W LP in particular gives you JPT source quality and the 1–600 kHz frequency range for smooth surface finishes. If there's any realistic chance you'll want color marking in the next few years, the 60W MOPA is the smarter investment even at higher cost.

Q: What's the Raycus 50QB vs JPT LP difference in everyday production use?

For straight monochrome metal marking, the results are very similar. The JPT LP's 1–600 kHz frequency range vs. the Raycus's 30–60 kHz gives you meaningfully more control over surface finish and better results on plastics and some coated materials. If you mark a variety of materials or care about finish quality on faster jobs, the JPT LP is worth the premium. If your work is consistent metal marking on a small set of materials, the Raycus 50QB does it at a lower price.

Q: Can either 50W source mark anodized aluminum cleanly?

Yes to standard anodized marking. Both sources remove the anodized layer to reveal bright aluminum underneath, producing high-contrast marks. For true deep black annealing on anodized aluminum — the kind that produces a rich, inky black rather than a lighter contrast mark — a full MOPA source with adjustable pulse width is more effective. If that quality level is important to your work, look at the 60W MOPA listing.

Q: How do I set the Z-axis focal height? Is motorized Z available?

Both 50W configurations ship with manual Z-axis adjustment. A motorized Z-axis upgrade is available for shops that frequently change material thickness or need repeatable focus across varied production setups. Best to add at purchase.

Q: Is LightBurn compatible?

Yes. Both 50W source variants use the BJJCZ controller, which is fully compatible with LightBurn galvo mode on Windows, macOS, and Linux. EZCad 2 is included for Windows users. Mac users will use LightBurn.


Specifications

Haotian 50W Fiber Laser Engraver Specifications:

Laser Source JPT LP Series (YDFLP-E-50-LP-L-R)
Architecture MOPA with fixed pulse width
Nominal Output Power Greater than 50W
Maximum Pulse Energy 1.25 mJ
Pulse Duration Fixed at 200 ns (not adjustable)
Pulse Repetition Rate Range 1 to 600 kHz
Central Wavelength 1064 nm (plus or minus 4 nm)
Beam Quality (M2) Less than 1.8
Output Beam Diameter 7 mm (plus or minus 0.5 mm)
Output Power Stability Less than 5%
Cooling System Air cooled (no chiller required)
Supply Voltage (Source) 24V DC
Maximum Power Consumption Less than 220W
Delivery Cable Length 3 meters (armored)
Source Net Weight Approximately 8.2 kg
Source Lifespan Over 100,000 hours
Galvo Scanning Head Sino-Galvo high-speed scanner with red dot
Standard Working Area 110 x 110 mm
Optional Working Areas 70x70, 150x150, 175x175, 200x200, or 300x300 mm
Lens Type Standard F-theta
Z-Axis Manual or motorized (configuration option)
Controller EZCad 2 with JCZ control board
Software Compatibility EZCad 2, LightBurn (Windows, macOS, Linux)
Power Supply (Machine) 110V to 240V, 50 to 60 Hz single phase
Body Material 100% aluminum (custom colors available)
Color Marking on Stainless Steel Limited (no MOPA color spectrum)
Standard Metal Marking Yes, high-speed and high quality
Deep Marking Capability Yes on stainless steel, aluminum, and brass
Warranty 3 years on laser source and full machine
Shipping Free DDP worldwide (US, Canada, EU in approximately 30 days)

 

Warranty & Manuals

Haotian 50W JPT MOPA Split Fiber Laser Engraver Warranty Details:

  • Haotian JPT Fiber Laser comes with a 3-year warranty on the laser engraving machine (excluding consumables / shipping).
  • 100% money back guarantee (minus shipping and handling costs) if you return your unit in like-new condition within 30 days of the ship date.
  • Dedicated, local US-based support for quick answers to questions.

Haotian 50W JPT MOPA Split Fiber Laser Product Manuals:

Click the links below to download product manuals for the Haotian JPT MOPA Fiber Laser Engraver.

Haotian 50W JPT MOPA Split Fiber Product Manual Downloads: 

Haotian 50W JPT MOPA Split Fiber Product Manual Download
Haotian 50W JPT MOPA Split Fiber Laser Engraver Product Manual
Shipping

We offer FREE Shipping* throughout the 48 contiguous United States! Yes, no hidden costs at checkout! 

*This is with the exception of the following brands of products at the moment, on which we DO have to charge shipping: 

  • OneLaser X Series Laser Engravers
  • OneLaser Hydra Series Laser Engravers
  • PiBurn Laser Rotary Accessories
  • Filtrabox Fume Extractors and Replacement Filters
  • BOFA Fume Extractors and Replacement Filters
  • Maxce IndexX Laser Marking Production Table
  • Theo Laser Welders
  • Crio DTF Printers
  • Sunstone Welders

Summary

  • Order cutoff: 5pm PST
  • Order handling: 1-3 days
  • Order transit: 3-7 days
  • Free shipping to the contiguous United States

Order Confirmation & Dispatch
As soon as you place an order with us you'll receive an order confirmation email, and we'll get working to have your order dispatched as soon as we can.

Typically, we'll dispatch your order within 1 business day, however this can vary depending on the product and our warehouses, so please allow up to 3 business days.

Once your order has dispatched from our warehouse, you'll receive shipping confirmation within 24 hours of your order leaving our warehouse.

General Delivery Timeframes
Delivery timeframes will vary dependent on your location and the items you've ordered.

In general, these are the delivery timeframes you can expect:

  • 1-7 Business Days - Delivery within the contiguous United States 

The above is intended to be used as a guide, and may not apply in all cases. Some products may have specific 'Delivery Timeframe' information, which can be found on its own tab, or on the main 'Description' tab of the product.

Home Delivery (Bulky Items)

  • This service is generally for products over 40kg in weight, as it is a requirement for these products to be palletised for delivery.
  • This service utilises power tailgates with two-man crews or crane trucks when required and this is included in the quoted price.
  • The receiver will be contacted prior to delivery to arrange a suitable delivery date and time. Deliveries are scheduled for either an AM or PM slot on any given day.
  • Delivery is to front car port, driveway, doorstep or wherever practical depending upon site access. Drivers are not permitted to move item(s) within the residence or around the property due to OHS reasons.
  • This service assumes reasonable and safe access to the site is available. Overhanging trees, steep driveways, unsealed driveways, narrow driveways or streets or an unforeseen obstruction may deem the delivery unavailable.
  • If your delivery address is in a regional or remote location, we recommend shipping to the nearest depot as the most affordable option.

Other Terms & Conditions

If you happen to miss the delivery, you will be required to pick up your item(s) from the freight company's depot. Re-delivery can be arranged to your home, however this will incur extra costs.

We can't advise on the exact time and day the delivery will occur as this is not within our control, however you will be emailed the tracking details where you will be able to contact the freight company for more accurate timeframes.

It is your responsibility to advise us if:

  • someone will be available to sign for delivery.
  • there's somewhere safe the item can be left if no one will be home.
  • if the address is a business address, as we will require the business hours of the business and name of the building.
  • you notice any damage. If so, you should make note of it when signing for delivery or do not agree to accept the delivery. If you do accept delivery you are required to immediately take photos using your smart phone or camera of the damaged packaging or products inside the packaging. If your item(s) do arrived damaged please send photos to support@themakerschest.com, then visit our returns page and lodge your return claim online.
Why Buy From Us

We get it. You've got a lot of choice when it comes to online retailers. Here's why we think you should shop with us at The Maker's Chest.

You get valuable bonuses with every purchase of a laser engraving machine that will add value to your entire business.

✅ Customers get exclusive access to the Materials Intelligence Library™, offering 550+ laser presets to get you started engraving.

We offer a Lowest Price Guarantee. What does that mean? It means you are getting the lowest prices! If you find a lower price, call us!

✅ We offer FREE shipping* to the 48 contiguous United States and we've got a 75-day No Stress Returns Policy. We know that sometimes we change our minds, so our policy takes the stress out of your purchase.

We offer local, US-based support that is available to guide you through your purchasing decisions. And we don't forget about you after that either! 

We're a family owned, small business. Our business is a reflection of ourselves, driven by strong values and a desire to do good for others.

We provide round the clock customer support. Even if we're not manning the phones late at night, you can reach out to us via email or chat on the website. Our official business hours are Monday - Friday, 9am - 5pm, but outside of these hours we're still here, and we'll get back to you as soon as we can!

Remember, we're always here to help, so give us a call on +1 833-962-5377, email us at support@themakerschest.com, or chat with us using the chat bubble in the bottom right corner of your screen.

Trusted by Businesses, Cities, Colleges & Schools

Novo Nordisk logo with a stylized zebra on a white background
Georgia Tech logo with 'GT' in gold and 'Georgia Tech' in blue on a white background
Penn State logo with a blue shield and white panther on a white background
University of Wisconsin Madison Laser Cutter Customer
Brandeis University logo
MiraCosta College logo with blue, green, and gray design elements.
Carrollton Public Library logo with a colorful circular design on a white background
U.S. Naval Research Laboratory logo on a white background
Minnesota national guard
City of Pembroke Pines Laser Cutter Customer
Howmet Aerospace logo with a blue and black design on a white background
Shadow Systems laser customer
Genuity logo with a teal and gray design on a white background
Bravehawk Forge logo with an eagle holding a sword on a white background
Frostwork Laser Engraving Customer
Yakima Training Centre Firing Department logo
Santa Paula High School
Description

High-Speed Metal Marking at 50W. Two Sources, No Color, No Compromise on Throughput.

The 50W fiber laser is for shops where monochrome metal marking is the core business — serial numbers, barcodes, logos, deep identification marks — and where production speed matters more than color capability.

More power than 30W means faster cycle times on deep marking jobs. The choice between the Raycus 50QB and JPT LP comes down to frequency range and source preference.

Haotian JPT MOPA Split Fiber Laser Engraver metrics 1Haotian JPT MOPA Split Fiber Laser Engraver metrics 2

Compatible Materials:

Compatible Laser Engraving Materials Metal

Metal

Compatible Laser Engraving Materials Plastics

Plastics

Compatible Laser Engraving Materials Stone

Stone

Compatible Laser Engraving Materials Leather

Leather

Compatible Laser Engraving Materials Rubber

Rubber

What the 50W  Fiber Has To Offer

More average power means faster deep marking, deeper single-pass penetration, and the ability to handle slightly thicker material on light cutting work. For surface marking jobs — logos, serial numbers, QR codes, stainless contrast marks — the speed advantage over 30W is minimal, because those jobs are galvo-speed limited rather than power-limited. Where you feel the difference is on any job that involves significant metal removal.

What 50W still won't do well:

  • Production sheet metal cutting. 50W handles very thin foil cutting on softer metals. For meaningful cutting work, 100W is the practical floor.
  • Glass, wood, leather, acrylic, or fabric. Fiber wavelength limitations apply at any wattage.
  • Powder-coated tumblers. CO2 galvo is the correct tool.

The Two 50W Sources — What's Actually Different

Raycus 50QB JPT LP
Source type Q-switched (fixed pulse) MOPA with fixed pulse width
Pulse width ~150 ns fixed 200 ns fixed
Frequency range 30–60 kHz 1–600 kHz
Color marking on stainless/titanium No No
Standard metal marking Excellent Excellent
Deep marking speed Good Good
Beam quality (M²) Below 1.6 Below 1.8
Frequency control Narrow — limited finish tuning Wide — smooth finish control, better on plastics
Internal components Raycus domestic JPT domestic
Best for Monochrome marking only, lowest cost at 50W Monochrome marking with wider frequency range and JPT brand quality
Price $ $$

Critical note: Neither source at 50W offers color marking on stainless steel or titanium. Both use fixed pulse widths that cannot produce the controlled oxide layer MOPA color requires. If color marking is part of your work, you need a MOPA source — available at 30W (JPT M7 E) or 60W (JPT M7 E2/E/M-version). The 50W is for shops whose work is high-volume monochrome marking and depth engraving, where color is genuinely not required.


What's Included — Complete Working System

Every 50W configuration ships complete:

  • Fiber source at your selected variant (Raycus 50QB or JPT LP)
  • Sino-Galvo high-speed scanning head with dual red-dot positioning
  • Two F-theta lenses of your choice — 70×70, 110×110, 150×150, 175×175, 210×210, or 300×300 mm
  • Rotary attachment — D60 (rings/bracelets), D80 (cups/tumblers up to 70mm), or D100 (larger tumblers up to 90mm)
  • Foot pedal for hands-free triggering
  • OD5+ laser safety glasses
  • EZCad 2 original software on USB
  • Fixed aluminum worktable

Free DDP shipping to the US, Canada, and EU. Approximately 30 days delivery.


3-Year Warranty — And Why That Number Actually Matters

Both 50W variants carry 3 years of full coverage on the source and the complete machine — significantly longer than the 1-year warranties common on competing fiber lasers at this price point. Component failures within the warranty window ship a replacement to you at no cost; the broken part stays with you. Source defects go through the manufacturer's warranty with all freight covered. Lifetime email support continues afterward.

For a shop running a 50W as a daily production marker, that 3-year coverage is the difference between a repair bill in year two and a replacement part. Most competing brands make year two your problem.


The Maker's Chest Difference

75-day returns — Time to confirm the source variant you chose handles your applications, and that 50W is the right power level for your production volume.

USA-based technical support by phone and email — Setup, parameter library development, material optimization, troubleshooting.

Pre-sale guidance — Wondering whether 50W is the right step, or whether you'd be better served going straight to 60W MOPA for color capability? Talk to us before ordering.


Frequently Asked Questions

Q: Why would I choose 50W over 60W if the 60W has MOPA color marking?

If color marking is genuinely not part of your work — and won't be — the 50W at a lower price point gives you more average power than a 30W with the same fixed-pulse simplicity. The 50W LP in particular gives you JPT source quality and the 1–600 kHz frequency range for smooth surface finishes. If there's any realistic chance you'll want color marking in the next few years, the 60W MOPA is the smarter investment even at higher cost.

Q: What's the Raycus 50QB vs JPT LP difference in everyday production use?

For straight monochrome metal marking, the results are very similar. The JPT LP's 1–600 kHz frequency range vs. the Raycus's 30–60 kHz gives you meaningfully more control over surface finish and better results on plastics and some coated materials. If you mark a variety of materials or care about finish quality on faster jobs, the JPT LP is worth the premium. If your work is consistent metal marking on a small set of materials, the Raycus 50QB does it at a lower price.

Q: Can either 50W source mark anodized aluminum cleanly?

Yes to standard anodized marking. Both sources remove the anodized layer to reveal bright aluminum underneath, producing high-contrast marks. For true deep black annealing on anodized aluminum — the kind that produces a rich, inky black rather than a lighter contrast mark — a full MOPA source with adjustable pulse width is more effective. If that quality level is important to your work, look at the 60W MOPA listing.

Q: How do I set the Z-axis focal height? Is motorized Z available?

Both 50W configurations ship with manual Z-axis adjustment. A motorized Z-axis upgrade is available for shops that frequently change material thickness or need repeatable focus across varied production setups. Best to add at purchase.

Q: Is LightBurn compatible?

Yes. Both 50W source variants use the BJJCZ controller, which is fully compatible with LightBurn galvo mode on Windows, macOS, and Linux. EZCad 2 is included for Windows users. Mac users will use LightBurn.


Specifications

Haotian 50W Fiber Laser Engraver Specifications:

Laser Source JPT LP Series (YDFLP-E-50-LP-L-R)
Architecture MOPA with fixed pulse width
Nominal Output Power Greater than 50W
Maximum Pulse Energy 1.25 mJ
Pulse Duration Fixed at 200 ns (not adjustable)
Pulse Repetition Rate Range 1 to 600 kHz
Central Wavelength 1064 nm (plus or minus 4 nm)
Beam Quality (M2) Less than 1.8
Output Beam Diameter 7 mm (plus or minus 0.5 mm)
Output Power Stability Less than 5%
Cooling System Air cooled (no chiller required)
Supply Voltage (Source) 24V DC
Maximum Power Consumption Less than 220W
Delivery Cable Length 3 meters (armored)
Source Net Weight Approximately 8.2 kg
Source Lifespan Over 100,000 hours
Galvo Scanning Head Sino-Galvo high-speed scanner with red dot
Standard Working Area 110 x 110 mm
Optional Working Areas 70x70, 150x150, 175x175, 200x200, or 300x300 mm
Lens Type Standard F-theta
Z-Axis Manual or motorized (configuration option)
Controller EZCad 2 with JCZ control board
Software Compatibility EZCad 2, LightBurn (Windows, macOS, Linux)
Power Supply (Machine) 110V to 240V, 50 to 60 Hz single phase
Body Material 100% aluminum (custom colors available)
Color Marking on Stainless Steel Limited (no MOPA color spectrum)
Standard Metal Marking Yes, high-speed and high quality
Deep Marking Capability Yes on stainless steel, aluminum, and brass
Warranty 3 years on laser source and full machine
Shipping Free DDP worldwide (US, Canada, EU in approximately 30 days)

 

Warranty & Manuals

Haotian 50W JPT MOPA Split Fiber Laser Engraver Warranty Details:

  • Haotian JPT Fiber Laser comes with a 3-year warranty on the laser engraving machine (excluding consumables / shipping).
  • 100% money back guarantee (minus shipping and handling costs) if you return your unit in like-new condition within 30 days of the ship date.
  • Dedicated, local US-based support for quick answers to questions.

Haotian 50W JPT MOPA Split Fiber Laser Product Manuals:

Click the links below to download product manuals for the Haotian JPT MOPA Fiber Laser Engraver.

Haotian 50W JPT MOPA Split Fiber Product Manual Downloads: 

Haotian 50W JPT MOPA Split Fiber Product Manual Download
Haotian 50W JPT MOPA Split Fiber Laser Engraver Product Manual
Shipping

We offer FREE Shipping* throughout the 48 contiguous United States! Yes, no hidden costs at checkout! 

*This is with the exception of the following brands of products at the moment, on which we DO have to charge shipping: 

  • OneLaser X Series Laser Engravers
  • OneLaser Hydra Series Laser Engravers
  • PiBurn Laser Rotary Accessories
  • Filtrabox Fume Extractors and Replacement Filters
  • BOFA Fume Extractors and Replacement Filters
  • Maxce IndexX Laser Marking Production Table
  • Theo Laser Welders
  • Crio DTF Printers
  • Sunstone Welders

Summary

  • Order cutoff: 5pm PST
  • Order handling: 1-3 days
  • Order transit: 3-7 days
  • Free shipping to the contiguous United States

Order Confirmation & Dispatch
As soon as you place an order with us you'll receive an order confirmation email, and we'll get working to have your order dispatched as soon as we can.

Typically, we'll dispatch your order within 1 business day, however this can vary depending on the product and our warehouses, so please allow up to 3 business days.

Once your order has dispatched from our warehouse, you'll receive shipping confirmation within 24 hours of your order leaving our warehouse.

General Delivery Timeframes
Delivery timeframes will vary dependent on your location and the items you've ordered.

In general, these are the delivery timeframes you can expect:

  • 1-7 Business Days - Delivery within the contiguous United States 

The above is intended to be used as a guide, and may not apply in all cases. Some products may have specific 'Delivery Timeframe' information, which can be found on its own tab, or on the main 'Description' tab of the product.

Home Delivery (Bulky Items)

  • This service is generally for products over 40kg in weight, as it is a requirement for these products to be palletised for delivery.
  • This service utilises power tailgates with two-man crews or crane trucks when required and this is included in the quoted price.
  • The receiver will be contacted prior to delivery to arrange a suitable delivery date and time. Deliveries are scheduled for either an AM or PM slot on any given day.
  • Delivery is to front car port, driveway, doorstep or wherever practical depending upon site access. Drivers are not permitted to move item(s) within the residence or around the property due to OHS reasons.
  • This service assumes reasonable and safe access to the site is available. Overhanging trees, steep driveways, unsealed driveways, narrow driveways or streets or an unforeseen obstruction may deem the delivery unavailable.
  • If your delivery address is in a regional or remote location, we recommend shipping to the nearest depot as the most affordable option.

Other Terms & Conditions

If you happen to miss the delivery, you will be required to pick up your item(s) from the freight company's depot. Re-delivery can be arranged to your home, however this will incur extra costs.

We can't advise on the exact time and day the delivery will occur as this is not within our control, however you will be emailed the tracking details where you will be able to contact the freight company for more accurate timeframes.

It is your responsibility to advise us if:

  • someone will be available to sign for delivery.
  • there's somewhere safe the item can be left if no one will be home.
  • if the address is a business address, as we will require the business hours of the business and name of the building.
  • you notice any damage. If so, you should make note of it when signing for delivery or do not agree to accept the delivery. If you do accept delivery you are required to immediately take photos using your smart phone or camera of the damaged packaging or products inside the packaging. If your item(s) do arrived damaged please send photos to support@themakerschest.com, then visit our returns page and lodge your return claim online.
Why Buy From Us

We get it. You've got a lot of choice when it comes to online retailers. Here's why we think you should shop with us at The Maker's Chest.

You get valuable bonuses with every purchase of a laser engraving machine that will add value to your entire business.

✅ Customers get exclusive access to the Materials Intelligence Library™, offering 550+ laser presets to get you started engraving.

We offer a Lowest Price Guarantee. What does that mean? It means you are getting the lowest prices! If you find a lower price, call us!

✅ We offer FREE shipping* to the 48 contiguous United States and we've got a 75-day No Stress Returns Policy. We know that sometimes we change our minds, so our policy takes the stress out of your purchase.

We offer local, US-based support that is available to guide you through your purchasing decisions. And we don't forget about you after that either! 

We're a family owned, small business. Our business is a reflection of ourselves, driven by strong values and a desire to do good for others.

We provide round the clock customer support. Even if we're not manning the phones late at night, you can reach out to us via email or chat on the website. Our official business hours are Monday - Friday, 9am - 5pm, but outside of these hours we're still here, and we'll get back to you as soon as we can!

Remember, we're always here to help, so give us a call on +1 833-962-5377, email us at support@themakerschest.com, or chat with us using the chat bubble in the bottom right corner of your screen.