75-day Returns - Buy With Confidence!
75-day Returns - Buy With Confidence!
Skip to content
Built for scaling production
Great for metal engraving

Haotian 3D Feeltek Fiber Laser Engraver

By Haotian

$8,300.00
Price Match Specialist

FOUND A LOWER PRICE?

Send us a request and we’ll beat it today — guaranteed!

Why Buy From Us
Free USA Shipping
🚚 Ships In:
2–4 Business Days
📦 Delivers In:
Estimated 1–2 Weeks
(Jun 11 – Jun 22)
Laser Source

Notify me when back in stock

Confused? Fiber or UV or CO2? Take our 60-sec laser quiz.
Extended 75-Day Returns
Buy Now Pay Later
Free USA Shipping*
Call Us: +1 833-962-5377
Description

Haotian 3D Feeltek Fiber Laser Engraver

The Haotian 3D Feeltek Fiber Laser Engraver combines high-speed fiber laser marking with advanced 3D dynamic focusing technology, allowing users to engrave and mark across flat, curved, angled, stepped, and uneven surfaces with exceptional precision.


Haotian 3D Feeltek Fiber Laser Engraver Metrics 1Haotian 3D Feeltek Fiber Laser Engraver 2


Compatible Materials:

Compatible Laser Engraving Materials Metal

Metal

Compatible Laser Engraving Materials Plastics

Plastics

Compatible Laser Engraving Materials Stone

Stone

Compatible Laser Engraving Materials Leather

Leather

Compatible Laser Engraving Materials Rubber

Rubber

Unlike traditional 2D galvo fiber lasers that maintain a fixed focal plane, the Feeltek 3D system dynamically adjusts focus throughout the marking process. This allows for consistent detail, depth, and clarity across varying surface heights and complex geometries, making it ideal for industrial marking, deep engraving, jewelry work, molds, tools, firearms components, cylindrical parts, and detailed artistic applications.

Available in laser power options ranging from 20W to 200W, the Haotian 3D Feeltek Fiber Laser can handle everything from fine surface marking and high-contrast engraving to deeper engraving and higher-speed production work on metals and select plastics.

Included Standard Lens Sizes

The machine comes standard with both a 100mm x 100mm lens and a 200mm x 200mm lens, giving users the flexibility to optimize the system for either fine-detail engraving or larger-area production work.

  • 100mm x 100mm lens – Ideal for detailed engraving, smaller parts, jewelry, and precision applications requiring tighter beam focus
  • 200mm x 200mm lens – Better suited for larger graphics, larger parts, batch processing, and increased production efficiency

This dual-lens setup provides greater versatility right out of the box without requiring additional lens purchases.

Advanced 3D Engraving Capabilities

The Feeltek 3D control system allows the laser to maintain focus across uneven or contoured surfaces, enabling engraving that would be difficult or impossible on a traditional flat-field fiber laser.

This makes the system particularly effective for:

  • Curved surface engraving
  • Deep engraving applications
  • Multi-level surfaces
  • Sloped or angled parts
  • Cylindrical and irregular objects
  • Large-area engraving with maintained focus consistency

The result is cleaner detail, more consistent engraving depth, and improved marking quality across complex parts and surfaces.

Expanded Vertical Clearance for Larger and Taller Parts

The Haotian 3D Feeltek Fiber Laser Engraver features an extended 700mm tower height, providing significantly more vertical clearance than standard fiber laser systems that commonly use 500mm columns.

This additional height creates more working flexibility for:

  • Taller parts and fixtures
  • Rotary engraving setups
  • Cylindrical objects
  • Deeper focal adjustments required for 3D engraving applications
  • Larger industrial components and tooling

The increased Z-axis clearance is especially beneficial when working with the included rotary attachment or when engraving irregularly shaped objects that require additional space beneath the galvo head.

Haotian 3D Feeltek Fiber Laser Engraver Front View

High-Speed, High-Precision Performance

With marking speeds up to 6000mm/s and precision accuracy down to 0.01mm, the Haotian 3D Feeltek Fiber Laser is built for both detailed engraving and efficient production workflows.

The system delivers sharp, high-contrast markings on a wide range of metals including:

  • Stainless steel
  • Aluminum
  • Brass
  • Copper
  • Titanium
  • Gold
  • Silver
  • Coated and anodized metals

It can also process select non-metal materials including certain plastics and PVC-based materials.

Haotian 3D Feeltek Fiber Laser Engraver Right Side View

Laser Power Options from 20W–200W

The available laser power configurations allow users to select the system best suited to their applications.

  • 20W–30W – Best for fine marking, surface engraving, and detailed artwork
  • 50W–60W – Excellent balance of speed, depth, and versatility
  • 80W–100W+ – Better suited for deeper engraving, faster throughput, and industrial production environments
  • 200W – Designed for demanding high-speed and deep engraving applications

Adjustable laser frequency from 1–4000KHz provides additional flexibility for optimizing engraving results across different materials and applications.

Haotian 3D Feeltek Fiber Laser Engraver Left Side View

High-Speed, High-Precision Marking

Featuring a maximum marking speed of 6000mm/s, this fiber laser engraver significantly reduces production time without compromising quality. The precision of 0.01mm ensures that even the most intricate details are flawlessly captured, making it perfect for fine engravings on small components, high-contrast markings, and high-volume production lines.

Haotian 3D Feeltek Fiber Laser Engraver Back Side View

      Lenmark Software Compatibility

      The Haotian 3D Feeltek Fiber Laser operates using Lenmark 3DS software, providing control over marking parameters, depth settings, focus adjustments, and 3D processing functions.

      The system supports importing a variety of file formats including:

      • AI
      • PLT
      • DXF
      • BMP
      • DST
      • DWG
      • LAS
      • DXP

      This allows users to prepare artwork and vector files in common design programs before importing them into Lenmark for processing and laser control.


      Haotian 3D Feeltek Fiber Laser Engraver

      Reliable Air-Cooled Operation

      The integrated air-cooling system helps maintain stable operating temperatures during extended engraving sessions without requiring an external water chiller.

      This simplifies setup and maintenance while helping ensure consistent performance, reliable operation, and long machine life in both workshop and production environments.


      Frequently Asked Questions About Haotian 3D Feeltek Fiber Laser Engraver

      What materials can the Haotian 3D Feeltek Fiber Laser Engraver process?

      The machine is designed primarily for marking and engraving metals including stainless steel, aluminum, brass, copper, silver, gold, and titanium. It can also process select plastics and PVC-based materials depending on the application.

      What are the available laser power options?

      The Haotian 3D Feeltek Fiber Laser is available in configurations ranging from 20W to 200W. Lower wattages are ideal for fine marking and detail work, while higher wattages provide faster speeds and deeper engraving capability for industrial applications.

      What lens sizes are included with the machine?

      The machine comes standard with both a 100mm x 100mm lens and a 200mm x 200mm lens, allowing users to switch between high-detail work and larger-area engraving applications.

      What software does the machine use?

      The system operates using Lenmark 3DS software and supports importing common file formats including AI, DXF, PLT, BMP, DST, DWG, LAS, and DXP for engraving preparation and processing.

      What is the maximum marking speed?

      The Haotian 3D Feeltek Fiber Laser can achieve marking speeds up to 6000mm/s while maintaining high engraving precision and detail quality.

      What cooling system does the machine use?

      The machine uses an integrated air-cooling system designed for reliable continuous operation without the need for an external chiller.

      What accessories are included?

      Included accessories typically include:

      • USB cable
      • Power cable
      • Rotary attachment
      • Positioning plates
      • Testing cards
      • Foot pedal
      • Tools and wrenches
      • Focus ruler
      • Safety glasses
      • Flash drive

      What warranty and support are included?

      Haotian provides a 3-year warranty on the machine along with lifetime technical support for setup, operation, and troubleshooting assistance.

      Specifications

      Haotian 3D Feeltek Fiber Laser Engraver Specifications:

      Haotian 3D Feeltek Fiber Haotian 3D Feeltek Fiber Laser Product Specifications
      Product Information Laser Module Output Power: 20W, 30W, 30W MOPA, 50W, 60W MOPA, 80W MOPA, 100W MOPA, 120W MOPA, 200W MOPA
      Max Speed: 5,000mm/s
      Work Area

      Work Area: 100x100 mm (3.93x3.93inch) and 200x200mm (7.9x7.9inch)

      Software and Connection Operating Systems: Windows / macOS
      Control Software: Lenmark
      Supported File Type:  AI / BMP / DST / DWG / LAS / DXP
      Connection / Transmission: USB2.0

       

      Warranty & Manuals

      Haotian 3D Feeltek Fiber Laser Engraver Warranty Details:

      • Haotian JPT Split Fiber Laser comes with a 3-year warranty on the laser engraving machine (excluding consumables / shipping).
      • 100% money back guarantee (minus shipping and handling costs) if you return your unit in like-new condition within 30 days of the ship date.
      • Dedicated, local US-based support for quick answers to questions.

      Haotian 3D Feeltek Fiber Laser Product Manuals:

      Click the links below to download product manuals for the Haotian 3D Feeltek Fiber Laser Engraver.

      Haotian 3D Feeltek Fiber Laser Product Manual Downloads: 

      Haotian 3D Feeltek Fiber Laser Product Manual Download
      Haotian 3D Feeltek Fiber Laser Engraver Product Manual
      Shipping

      We offer FREE Shipping* throughout the 48 contiguous United States! Yes, no hidden costs at checkout! 

      *This is with the exception of the following brands of products at the moment, on which we DO have to charge shipping: 

      • OneLaser X Series Laser Engravers
      • OneLaser Hydra Series Laser Engravers
      • PiBurn Laser Rotary Accessories
      • Filtrabox Fume Extractors and Replacement Filters
      • BOFA Fume Extractors and Replacement Filters
      • Maxce IndexX Laser Marking Production Table
      • Theo Laser Welders
      • Crio DTF Printers

      Summary

      • Order cutoff: 5pm PST
      • Order handling: 1-3 days
      • Order transit: 3-7 days
      • Free shipping to the contiguous United States

      Order Confirmation & Dispatch
      As soon as you place an order with us you'll receive an order confirmation email, and we'll get working to have your order dispatched as soon as we can.

      Typically, we'll dispatch your order within 1 business day, however this can vary depending on the product and our warehouses, so please allow up to 3 business days.

      Once your order has dispatched from our warehouse, you'll receive shipping confirmation within 24 hours of your order leaving our warehouse.

      General Delivery Timeframes
      Delivery timeframes will vary dependent on your location and the items you've ordered.

      In general, these are the delivery timeframes you can expect:

      • 1-7 Business Days - Delivery within the contiguous United States 

      The above is intended to be used as a guide, and may not apply in all cases. Some products may have specific 'Delivery Timeframe' information, which can be found on its own tab, or on the main 'Description' tab of the product.

      Home Delivery (Bulky Items)

      • This service is generally for products over 40kg in weight, as it is a requirement for these products to be palletised for delivery.
      • This service utilises power tailgates with two-man crews or crane trucks when required and this is included in the quoted price.
      • The receiver will be contacted prior to delivery to arrange a suitable delivery date and time. Deliveries are scheduled for either an AM or PM slot on any given day.
      • Delivery is to front car port, driveway, doorstep or wherever practical depending upon site access. Drivers are not permitted to move item(s) within the residence or around the property due to OHS reasons.
      • This service assumes reasonable and safe access to the site is available. Overhanging trees, steep driveways, unsealed driveways, narrow driveways or streets or an unforeseen obstruction may deem the delivery unavailable.
      • If your delivery address is in a regional or remote location, we recommend shipping to the nearest depot as the most affordable option.

      Other Terms & Conditions

      If you happen to miss the delivery, you will be required to pick up your item(s) from the freight company's depot. Re-delivery can be arranged to your home, however this will incur extra costs.

      We can't advise on the exact time and day the delivery will occur as this is not within our control, however you will be emailed the tracking details where you will be able to contact the freight company for more accurate timeframes.

      It is your responsibility to advise us if:

      • someone will be available to sign for delivery.
      • there's somewhere safe the item can be left if no one will be home.
      • if the address is a business address, as we will require the business hours of the business and name of the building.
      • you notice any damage. If so, you should make note of it when signing for delivery or do not agree to accept the delivery. If you do accept delivery you are required to immediately take photos using your smart phone or camera of the damaged packaging or products inside the packaging. If your item(s) do arrived damaged please send photos to support@themakerschest.com, then visit our returns page and lodge your return claim online.
      Why Buy From Us

      We get it. You've got a lot of choice when it comes to online retailers. Here's why we think you should shop with us at The Maker's Chest.

      You get valuable bonuses with every purchase of a laser engraving machine that will add value to your entire business.

      ✅ Customers get exclusive access to the Materials Intelligence Library™, offering 550+ laser presets to get you started engraving.

      We offer a Lowest Price Guarantee. What does that mean? It means you are getting the lowest prices! If you find a lower price, call us!

      ✅ We offer FREE shipping* to the 48 contiguous United States and we've got a 75-day No Stress Returns Policy. We know that sometimes we change our minds, so our policy takes the stress out of your purchase.

      We offer local, US-based support that is available to guide you through your purchasing decisions. And we don't forget about you after that either! 

      We're a family owned, small business. Our business is a reflection of ourselves, driven by strong values and a desire to do good for others.

      We provide round the clock customer support. Even if we're not manning the phones late at night, you can reach out to us via email or chat on the website. Our official business hours are Monday - Friday, 9am - 5pm, but outside of these hours we're still here, and we'll get back to you as soon as we can!

      Remember, we're always here to help, so give us a call on +1 833-962-5377, email us at support@themakerschest.com, or chat with us using the chat bubble in the bottom right corner of your screen.

      Trusted by Businesses, Cities, Colleges & Schools

      Novo Nordisk logo with a stylized zebra on a white background
      Georgia Tech logo with 'GT' in gold and 'Georgia Tech' in blue on a white background
      Penn State logo with a blue shield and white panther on a white background
      University of Wisconsin Madison Laser Cutter Customer
      Brandeis University logo
      MiraCosta College logo with blue, green, and gray design elements.
      Carrollton Public Library logo with a colorful circular design on a white background
      U.S. Naval Research Laboratory logo on a white background
      Minnesota national guard
      City of Pembroke Pines Laser Cutter Customer
      Howmet Aerospace logo with a blue and black design on a white background
      Shadow Systems laser customer
      Genuity logo with a teal and gray design on a white background
      Bravehawk Forge logo with an eagle holding a sword on a white background
      Frostwork Laser Engraving Customer
      Yakima Training Centre Firing Department logo
      Santa Paula High School
      Description

      Haotian 3D Feeltek Fiber Laser Engraver

      The Haotian 3D Feeltek Fiber Laser Engraver combines high-speed fiber laser marking with advanced 3D dynamic focusing technology, allowing users to engrave and mark across flat, curved, angled, stepped, and uneven surfaces with exceptional precision.


      Haotian 3D Feeltek Fiber Laser Engraver Metrics 1Haotian 3D Feeltek Fiber Laser Engraver 2


      Compatible Materials:

      Compatible Laser Engraving Materials Metal

      Metal

      Compatible Laser Engraving Materials Plastics

      Plastics

      Compatible Laser Engraving Materials Stone

      Stone

      Compatible Laser Engraving Materials Leather

      Leather

      Compatible Laser Engraving Materials Rubber

      Rubber

      Unlike traditional 2D galvo fiber lasers that maintain a fixed focal plane, the Feeltek 3D system dynamically adjusts focus throughout the marking process. This allows for consistent detail, depth, and clarity across varying surface heights and complex geometries, making it ideal for industrial marking, deep engraving, jewelry work, molds, tools, firearms components, cylindrical parts, and detailed artistic applications.

      Available in laser power options ranging from 20W to 200W, the Haotian 3D Feeltek Fiber Laser can handle everything from fine surface marking and high-contrast engraving to deeper engraving and higher-speed production work on metals and select plastics.

      Included Standard Lens Sizes

      The machine comes standard with both a 100mm x 100mm lens and a 200mm x 200mm lens, giving users the flexibility to optimize the system for either fine-detail engraving or larger-area production work.

      • 100mm x 100mm lens – Ideal for detailed engraving, smaller parts, jewelry, and precision applications requiring tighter beam focus
      • 200mm x 200mm lens – Better suited for larger graphics, larger parts, batch processing, and increased production efficiency

      This dual-lens setup provides greater versatility right out of the box without requiring additional lens purchases.

      Advanced 3D Engraving Capabilities

      The Feeltek 3D control system allows the laser to maintain focus across uneven or contoured surfaces, enabling engraving that would be difficult or impossible on a traditional flat-field fiber laser.

      This makes the system particularly effective for:

      • Curved surface engraving
      • Deep engraving applications
      • Multi-level surfaces
      • Sloped or angled parts
      • Cylindrical and irregular objects
      • Large-area engraving with maintained focus consistency

      The result is cleaner detail, more consistent engraving depth, and improved marking quality across complex parts and surfaces.

      Expanded Vertical Clearance for Larger and Taller Parts

      The Haotian 3D Feeltek Fiber Laser Engraver features an extended 700mm tower height, providing significantly more vertical clearance than standard fiber laser systems that commonly use 500mm columns.

      This additional height creates more working flexibility for:

      • Taller parts and fixtures
      • Rotary engraving setups
      • Cylindrical objects
      • Deeper focal adjustments required for 3D engraving applications
      • Larger industrial components and tooling

      The increased Z-axis clearance is especially beneficial when working with the included rotary attachment or when engraving irregularly shaped objects that require additional space beneath the galvo head.

      Haotian 3D Feeltek Fiber Laser Engraver Front View

      High-Speed, High-Precision Performance

      With marking speeds up to 6000mm/s and precision accuracy down to 0.01mm, the Haotian 3D Feeltek Fiber Laser is built for both detailed engraving and efficient production workflows.

      The system delivers sharp, high-contrast markings on a wide range of metals including:

      • Stainless steel
      • Aluminum
      • Brass
      • Copper
      • Titanium
      • Gold
      • Silver
      • Coated and anodized metals

      It can also process select non-metal materials including certain plastics and PVC-based materials.

      Haotian 3D Feeltek Fiber Laser Engraver Right Side View

      Laser Power Options from 20W–200W

      The available laser power configurations allow users to select the system best suited to their applications.

      • 20W–30W – Best for fine marking, surface engraving, and detailed artwork
      • 50W–60W – Excellent balance of speed, depth, and versatility
      • 80W–100W+ – Better suited for deeper engraving, faster throughput, and industrial production environments
      • 200W – Designed for demanding high-speed and deep engraving applications

      Adjustable laser frequency from 1–4000KHz provides additional flexibility for optimizing engraving results across different materials and applications.

      Haotian 3D Feeltek Fiber Laser Engraver Left Side View

      High-Speed, High-Precision Marking

      Featuring a maximum marking speed of 6000mm/s, this fiber laser engraver significantly reduces production time without compromising quality. The precision of 0.01mm ensures that even the most intricate details are flawlessly captured, making it perfect for fine engravings on small components, high-contrast markings, and high-volume production lines.

      Haotian 3D Feeltek Fiber Laser Engraver Back Side View

          Lenmark Software Compatibility

          The Haotian 3D Feeltek Fiber Laser operates using Lenmark 3DS software, providing control over marking parameters, depth settings, focus adjustments, and 3D processing functions.

          The system supports importing a variety of file formats including:

          • AI
          • PLT
          • DXF
          • BMP
          • DST
          • DWG
          • LAS
          • DXP

          This allows users to prepare artwork and vector files in common design programs before importing them into Lenmark for processing and laser control.


          Haotian 3D Feeltek Fiber Laser Engraver

          Reliable Air-Cooled Operation

          The integrated air-cooling system helps maintain stable operating temperatures during extended engraving sessions without requiring an external water chiller.

          This simplifies setup and maintenance while helping ensure consistent performance, reliable operation, and long machine life in both workshop and production environments.


          Frequently Asked Questions About Haotian 3D Feeltek Fiber Laser Engraver

          What materials can the Haotian 3D Feeltek Fiber Laser Engraver process?

          The machine is designed primarily for marking and engraving metals including stainless steel, aluminum, brass, copper, silver, gold, and titanium. It can also process select plastics and PVC-based materials depending on the application.

          What are the available laser power options?

          The Haotian 3D Feeltek Fiber Laser is available in configurations ranging from 20W to 200W. Lower wattages are ideal for fine marking and detail work, while higher wattages provide faster speeds and deeper engraving capability for industrial applications.

          What lens sizes are included with the machine?

          The machine comes standard with both a 100mm x 100mm lens and a 200mm x 200mm lens, allowing users to switch between high-detail work and larger-area engraving applications.

          What software does the machine use?

          The system operates using Lenmark 3DS software and supports importing common file formats including AI, DXF, PLT, BMP, DST, DWG, LAS, and DXP for engraving preparation and processing.

          What is the maximum marking speed?

          The Haotian 3D Feeltek Fiber Laser can achieve marking speeds up to 6000mm/s while maintaining high engraving precision and detail quality.

          What cooling system does the machine use?

          The machine uses an integrated air-cooling system designed for reliable continuous operation without the need for an external chiller.

          What accessories are included?

          Included accessories typically include:

          • USB cable
          • Power cable
          • Rotary attachment
          • Positioning plates
          • Testing cards
          • Foot pedal
          • Tools and wrenches
          • Focus ruler
          • Safety glasses
          • Flash drive

          What warranty and support are included?

          Haotian provides a 3-year warranty on the machine along with lifetime technical support for setup, operation, and troubleshooting assistance.

          Specifications

          Haotian 3D Feeltek Fiber Laser Engraver Specifications:

          Haotian 3D Feeltek Fiber Haotian 3D Feeltek Fiber Laser Product Specifications
          Product Information Laser Module Output Power: 20W, 30W, 30W MOPA, 50W, 60W MOPA, 80W MOPA, 100W MOPA, 120W MOPA, 200W MOPA
          Max Speed: 5,000mm/s
          Work Area

          Work Area: 100x100 mm (3.93x3.93inch) and 200x200mm (7.9x7.9inch)

          Software and Connection Operating Systems: Windows / macOS
          Control Software: Lenmark
          Supported File Type:  AI / BMP / DST / DWG / LAS / DXP
          Connection / Transmission: USB2.0

           

          Warranty & Manuals

          Haotian 3D Feeltek Fiber Laser Engraver Warranty Details:

          • Haotian JPT Split Fiber Laser comes with a 3-year warranty on the laser engraving machine (excluding consumables / shipping).
          • 100% money back guarantee (minus shipping and handling costs) if you return your unit in like-new condition within 30 days of the ship date.
          • Dedicated, local US-based support for quick answers to questions.

          Haotian 3D Feeltek Fiber Laser Product Manuals:

          Click the links below to download product manuals for the Haotian 3D Feeltek Fiber Laser Engraver.

          Haotian 3D Feeltek Fiber Laser Product Manual Downloads: 

          Haotian 3D Feeltek Fiber Laser Product Manual Download
          Haotian 3D Feeltek Fiber Laser Engraver Product Manual
          Shipping

          We offer FREE Shipping* throughout the 48 contiguous United States! Yes, no hidden costs at checkout! 

          *This is with the exception of the following brands of products at the moment, on which we DO have to charge shipping: 

          • OneLaser X Series Laser Engravers
          • OneLaser Hydra Series Laser Engravers
          • PiBurn Laser Rotary Accessories
          • Filtrabox Fume Extractors and Replacement Filters
          • BOFA Fume Extractors and Replacement Filters
          • Maxce IndexX Laser Marking Production Table
          • Theo Laser Welders
          • Crio DTF Printers

          Summary

          • Order cutoff: 5pm PST
          • Order handling: 1-3 days
          • Order transit: 3-7 days
          • Free shipping to the contiguous United States

          Order Confirmation & Dispatch
          As soon as you place an order with us you'll receive an order confirmation email, and we'll get working to have your order dispatched as soon as we can.

          Typically, we'll dispatch your order within 1 business day, however this can vary depending on the product and our warehouses, so please allow up to 3 business days.

          Once your order has dispatched from our warehouse, you'll receive shipping confirmation within 24 hours of your order leaving our warehouse.

          General Delivery Timeframes
          Delivery timeframes will vary dependent on your location and the items you've ordered.

          In general, these are the delivery timeframes you can expect:

          • 1-7 Business Days - Delivery within the contiguous United States 

          The above is intended to be used as a guide, and may not apply in all cases. Some products may have specific 'Delivery Timeframe' information, which can be found on its own tab, or on the main 'Description' tab of the product.

          Home Delivery (Bulky Items)

          • This service is generally for products over 40kg in weight, as it is a requirement for these products to be palletised for delivery.
          • This service utilises power tailgates with two-man crews or crane trucks when required and this is included in the quoted price.
          • The receiver will be contacted prior to delivery to arrange a suitable delivery date and time. Deliveries are scheduled for either an AM or PM slot on any given day.
          • Delivery is to front car port, driveway, doorstep or wherever practical depending upon site access. Drivers are not permitted to move item(s) within the residence or around the property due to OHS reasons.
          • This service assumes reasonable and safe access to the site is available. Overhanging trees, steep driveways, unsealed driveways, narrow driveways or streets or an unforeseen obstruction may deem the delivery unavailable.
          • If your delivery address is in a regional or remote location, we recommend shipping to the nearest depot as the most affordable option.

          Other Terms & Conditions

          If you happen to miss the delivery, you will be required to pick up your item(s) from the freight company's depot. Re-delivery can be arranged to your home, however this will incur extra costs.

          We can't advise on the exact time and day the delivery will occur as this is not within our control, however you will be emailed the tracking details where you will be able to contact the freight company for more accurate timeframes.

          It is your responsibility to advise us if:

          • someone will be available to sign for delivery.
          • there's somewhere safe the item can be left if no one will be home.
          • if the address is a business address, as we will require the business hours of the business and name of the building.
          • you notice any damage. If so, you should make note of it when signing for delivery or do not agree to accept the delivery. If you do accept delivery you are required to immediately take photos using your smart phone or camera of the damaged packaging or products inside the packaging. If your item(s) do arrived damaged please send photos to support@themakerschest.com, then visit our returns page and lodge your return claim online.
          Why Buy From Us

          We get it. You've got a lot of choice when it comes to online retailers. Here's why we think you should shop with us at The Maker's Chest.

          You get valuable bonuses with every purchase of a laser engraving machine that will add value to your entire business.

          ✅ Customers get exclusive access to the Materials Intelligence Library™, offering 550+ laser presets to get you started engraving.

          We offer a Lowest Price Guarantee. What does that mean? It means you are getting the lowest prices! If you find a lower price, call us!

          ✅ We offer FREE shipping* to the 48 contiguous United States and we've got a 75-day No Stress Returns Policy. We know that sometimes we change our minds, so our policy takes the stress out of your purchase.

          We offer local, US-based support that is available to guide you through your purchasing decisions. And we don't forget about you after that either! 

          We're a family owned, small business. Our business is a reflection of ourselves, driven by strong values and a desire to do good for others.

          We provide round the clock customer support. Even if we're not manning the phones late at night, you can reach out to us via email or chat on the website. Our official business hours are Monday - Friday, 9am - 5pm, but outside of these hours we're still here, and we'll get back to you as soon as we can!

          Remember, we're always here to help, so give us a call on +1 833-962-5377, email us at support@themakerschest.com, or chat with us using the chat bubble in the bottom right corner of your screen.