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Ultra-fine detail engraving
Great for metal engraving

Haotian 100W JPT MOPA Fiber Laser Engraver

By Haotian

Save $2,150.00
Original Price $9,000.00
Current Price $6,850.00
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🚚 Ships In:
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(Jul 06 – Jul 15)
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Call Us: +1 833-962-5377
Description

The Production Investment. Two Sources — One for Metals, One for When Glass Matters.

The Haotian JPT MOPA 100W carries two source variants: the JPT M7 M-version and the JPT M8 M-version. Both deliver 100 watts of MOPA fiber laser power with the full application set: deep engraving, color marking, anodized aluminum blackening, and thin metal cutting.

The decision between them comes down to one question: is glass drilling or 2.5D mold cavity work part of your business?

Haotian JPT MOPA Split Fiber Laser Engraver metrics 1Haotian JPT MOPA Split Fiber Laser Engraver metrics 2

Compatible Materials:

Compatible Laser Engraving Materials Metal

Metal

Compatible Laser Engraving Materials Plastics

Plastics

Compatible Laser Engraving Materials Stone

Stone

Compatible Laser Engraving Materials Leather

Leather

Compatible Laser Engraving Materials Rubber

Rubber

What 100W Changes in Real Production

The 60W MOPA is an excellent machine. The 100W does everything it does — just faster and with more material removal per pass on deep work. A deep engraving job that takes 10 hours at 60W takes approximately 5 hours at 100W. That's not a marketing claim — it's a direct consequence of 67% more average power applied to material removal. For shops where deep engraving is daily work, that throughput difference is the entire business case.

Beyond deep engraving, the 100W handles thin metal cutting up to approximately 1.5mm (vs. ~0.5–0.8mm at 60W) and maintains the full MOPA color spectrum across both source variants. All 100W configurations include quartz F-theta lenses — required at this power level because standard glass lenses develop thermal lensing under sustained high-power load and shift focal length progressively during long jobs.

What 100W doesn't do: Glass drilling without the M8 source, powder-coated tumblers (CO2 galvo), wood/leather/acrylic (CO2 laser), sheet metal cutting above ~1.5mm.


The Two 100W Sources — The M7 vs. M8 Decision

JPT MOPA M7 (M-version) JPT MOPA M8 (M-version)
Source generation M7 — proven, field-tested at scale M8 — latest generation, higher peak power optimization
Beam quality (M²) Below 1.6 Below 1.5
Peak power ~100 kW+ 100 kW+ (optimized)
Pulse width range 2–500 ns 6–200 ns
Color marking on stainless/titanium Yes — full spectrum Yes — full spectrum
Deep engraving on metals Excellent Excellent
Thin metal cutting Up to ~1.5mm Up to ~1.5mm
Glass drilling No Yes — requires G3 PRO 2.5D galvo + EZCad3
2.5D mold cavity work Limited Yes — full layer-by-layer Z control
Galvo software EZCad 2 / LightBurn EZCad3 (with 2D LightBurn compatible)
Cooling Water cooled (chiller included) Water cooled (chiller included)
Price Lower $3,300 premium over M7

The honest call: If your work is metals — deep engraving, color marking, firearm marking, knife work, jewelry, industrial traceability — the M7 is the right machine and the M8 premium doesn't earn back. The M8 is the correct choice if glass drilling, borosilicate labware processing, or 2.5D mold cavity work is a genuine business requirement. Don't pay the M8 premium for work the M7 handles equally well.


What's Included — Complete Working System

Every 100W configuration ships complete:

  • JPT MOPA source at your selected variant (M7 M-version or M8 M-version)
  • Sino-Galvo SG7110 high-speed scanning head with dual red-dot positioning (M7) or G3 PRO 2.5D galvo with integrated EZCad3 (M8)
  • Two quartz F-theta lenses of your choice — 70×70, 110×110, 150×150, 175×175, 210×210, or 300×300 mm
  • Rotary attachment — D60 (rings/bracelets), D80 (cups/tumblers up to 70mm), or D100 (larger tumblers up to 90mm)
  • Motorized Z-axis
  • Foot pedal for hands-free triggering
  • OD5+ laser safety glasses
  • EZCad 2 original software on USB (M7) or EZCad3 (M8)
  • Industrial water chiller (included)
  • Fixed aluminum worktable

Free DDP shipping to the US, Canada, and EU. Approximately 30 days delivery.


3-Year Warranty — And Why That Number Actually Matters

Both 100W variants carry 3 years of full coverage on the JPT source and the complete machine — including the galvo head, water chiller, motorized Z-axis, and all electronics. This is 2–3× longer than the 1-year warranty common on competing fiber lasers at this price point.

For a production shop where the 100W is running daily and deep engraving throughput directly affects revenue, a chiller failure or galvo fault in month 20 on a 1-year warranty machine is an out-of-pocket cost and a production stoppage. On the Haotian, it's a replacement part with all shipping covered.


The Maker's Chest Difference

75-day returns — Time to run your actual production work through the machine and confirm the source variant and power level are right for your shop.

USA-based technical support by phone and email — Chiller setup, EZCad 2/3 and LightBurn configuration, deep engraving parameter development, troubleshooting.

Pre-sale guidance — Deciding between M7 and M8, or between 100W and 120W? Talk to us before ordering.


Frequently Asked Questions

Q: Does the 100W really run 50% faster than the 60W on deep engraving?

Yes, approximately. The relationship is roughly linear with average power on material removal: 100W ÷ 60W = 1.67×, so you get ~50–67% faster deep engraving cycle times. The exact improvement varies by material, depth, and pass strategy, but the order of magnitude is accurate. For a shop running deep engraving daily, this is the difference between 6-hour jobs and 4-hour jobs across every batch.

Q: What's the pulse width range difference between the M7 (2–500 ns) and M8 (6–200 ns)?

The M8's shorter minimum pulse width (6 ns vs. 2 ns) and the architecture differences that enable peak powers above 100 kW are what allow it to vaporize glass. At the 6–200 ns range, the M8 still covers the full MOPA color marking range on stainless and titanium and handles all standard metal engraving applications. The 2–500 ns range of the M7 is slightly wider on both ends but the practical difference on everyday metal work is minimal.

Q: Is glass drilling available on the M7 at any power level?

No. Glass drilling requires the M8 source architecture, the G3 PRO 2.5D galvo head, and EZCad3 software working together. The M7 source at any wattage will crack glass before it marks it due to the different pulse characteristics. If glass is on your material list, the M8 is non-optional.

Q: Why does the 100W require water cooling when the 80W doesn't?

At average output power above approximately 80–100W, heat dissipation during continuous production operation exceeds what air cooling can handle without thermal drift in the laser source. The water chiller maintains stable source temperature, preventing beam quality degradation during long runs. The chiller is included in the machine package.

Q: How do I set Z-axis height? Is the motorized Z standard?

The 100W includes a motorized Z-axis as standard. You set focal height by pressing the up/down buttons to raise or lower the laser head until the dual red-dot pointers converge on your material surface. You can save focus heights for different materials in your parameter library for fast job changeovers.

Q: Can I use LightBurn?

M7: Yes — the JCZ control board is fully compatible with LightBurn galvo mode on Windows, macOS, and Linux. EZCad 2 Original is also included. M8: EZCad3 is the primary software (included, with the controller integrated into the G3 PRO galvo head). LightBurn is compatible for standard 2D marking work on the M8 as well.

Specifications

Haotian 100W JPT MOPA Fiber Laser Engraver Specifications:

Laser Source JPT M7 MOPA (Master Oscillator Power Amplifier)
Average Output Power 100W
Maximum Pulse Energy 1.5 mJ
Peak Power Over 100 kW
Pulse Width Range 2 to 500 ns (independently adjustable)
Pulse Frequency Range 1 to 4,000 kHz (independently adjustable)
Wavelength 1064 nm
Beam Quality (M²) Less than 1.6
Beam Diameter 7 ± 0.5 mm
Galvo Scanning Head SG7110 - high-speed, silicon mirror
Maximum Marking Speed Up to 10,000 mm/s
Lens Type Quartz F-theta lens (required for 80W+)
Available Lens Sizes 70×70, 110×110, 150×150, 175×175, 200×200, 300×300 mm
Z-Axis Motorized (button-controlled up/down)
Controller EZCad 2 Original with JCZ control board
Software Compatibility EZCad 2, LightBurn (Windows, macOS, Linux)
Supported File Formats AI, DXF, DST, PLT, BMP, JPG, GIF, PNG, TIF, SVG, and more
Cooling System Air cooled (no external chiller needed)
Power Supply 48VDC | 110V-240V / 50-60Hz input
Laser Source Lifespan Over 100,000 hours (over 11 years continuous)
Machine Body 100% aluminum cover (custom colors available)
Deep Engraving Depth Up to 1.0 mm on metals (material dependent)
Thin Metal Cutting Up to 1.5 mm brass/aluminum, up to 0.5 mm steel
Engraving Distortion Less than 1%
Warranty 3 years on laser source and full machine
Shipping Free worldwide - DDP to US, Canada, EU (30 days)

 

Warranty & Manuals

Haotian 100W JPT MOPA Split Fiber Laser Engraver Warranty Details:

  • Haotian JPT MOPA Fiber Laser comes with a 3-year warranty on the laser engraving machine (excluding consumables / shipping).
  • 100% money back guarantee (minus shipping and handling costs) if you return your unit in like-new condition within 30 days of the ship date.
  • Dedicated, local US-based support for quick answers to questions.

Haotian 100W JPT MOPA Split Fiber Laser Product Manuals:

Click the links below to download product manuals for the Haotian JPT MOPA Fiber Laser Engraver.

Haotian 100W JPT MOPA Split Fiber Product Manual Downloads: 

Haotian 100W JPT MOPA Split Fiber Product Manual Download
Haotian 100W JPT MOPA Split Fiber Laser Engraver Product Manual
Shipping

We offer FREE Shipping* throughout the 48 contiguous United States! Yes, no hidden costs at checkout! 

*This is with the exception of the following brands of products at the moment, on which we DO have to charge shipping: 

  • OneLaser X Series Laser Engravers
  • OneLaser Hydra Series Laser Engravers
  • PiBurn Laser Rotary Accessories
  • Filtrabox Fume Extractors and Replacement Filters
  • BOFA Fume Extractors and Replacement Filters
  • Maxce IndexX Laser Marking Production Table
  • Theo Laser Welders
  • Crio DTF Printers
  • Sunstone Welders

Summary

  • Order cutoff: 5pm PST
  • Order handling: 1-3 days
  • Order transit: 3-7 days
  • Free shipping to the contiguous United States

Order Confirmation & Dispatch
As soon as you place an order with us you'll receive an order confirmation email, and we'll get working to have your order dispatched as soon as we can.

Typically, we'll dispatch your order within 1 business day, however this can vary depending on the product and our warehouses, so please allow up to 3 business days.

Once your order has dispatched from our warehouse, you'll receive shipping confirmation within 24 hours of your order leaving our warehouse.

General Delivery Timeframes
Delivery timeframes will vary dependent on your location and the items you've ordered.

In general, these are the delivery timeframes you can expect:

  • 1-7 Business Days - Delivery within the contiguous United States 

The above is intended to be used as a guide, and may not apply in all cases. Some products may have specific 'Delivery Timeframe' information, which can be found on its own tab, or on the main 'Description' tab of the product.

Home Delivery (Bulky Items)

  • This service is generally for products over 40kg in weight, as it is a requirement for these products to be palletised for delivery.
  • This service utilises power tailgates with two-man crews or crane trucks when required and this is included in the quoted price.
  • The receiver will be contacted prior to delivery to arrange a suitable delivery date and time. Deliveries are scheduled for either an AM or PM slot on any given day.
  • Delivery is to front car port, driveway, doorstep or wherever practical depending upon site access. Drivers are not permitted to move item(s) within the residence or around the property due to OHS reasons.
  • This service assumes reasonable and safe access to the site is available. Overhanging trees, steep driveways, unsealed driveways, narrow driveways or streets or an unforeseen obstruction may deem the delivery unavailable.
  • If your delivery address is in a regional or remote location, we recommend shipping to the nearest depot as the most affordable option.

Other Terms & Conditions

If you happen to miss the delivery, you will be required to pick up your item(s) from the freight company's depot. Re-delivery can be arranged to your home, however this will incur extra costs.

We can't advise on the exact time and day the delivery will occur as this is not within our control, however you will be emailed the tracking details where you will be able to contact the freight company for more accurate timeframes.

It is your responsibility to advise us if:

  • someone will be available to sign for delivery.
  • there's somewhere safe the item can be left if no one will be home.
  • if the address is a business address, as we will require the business hours of the business and name of the building.
  • you notice any damage. If so, you should make note of it when signing for delivery or do not agree to accept the delivery. If you do accept delivery you are required to immediately take photos using your smart phone or camera of the damaged packaging or products inside the packaging. If your item(s) do arrived damaged please send photos to support@themakerschest.com, then visit our returns page and lodge your return claim online.
Why Buy From Us

We get it. You've got a lot of choice when it comes to online retailers. Here's why we think you should shop with us at The Maker's Chest.

You get valuable bonuses with every purchase of a laser engraving machine that will add value to your entire business.

✅ Customers get exclusive access to the Materials Intelligence Library™, offering 550+ laser presets to get you started engraving.

We offer a Lowest Price Guarantee. What does that mean? It means you are getting the lowest prices! If you find a lower price, call us!

✅ We offer FREE shipping* to the 48 contiguous United States and we've got a 75-day No Stress Returns Policy. We know that sometimes we change our minds, so our policy takes the stress out of your purchase.

We offer local, US-based support that is available to guide you through your purchasing decisions. And we don't forget about you after that either! 

We're a family owned, small business. Our business is a reflection of ourselves, driven by strong values and a desire to do good for others.

We provide round the clock customer support. Even if we're not manning the phones late at night, you can reach out to us via email or chat on the website. Our official business hours are Monday - Friday, 9am - 5pm, but outside of these hours we're still here, and we'll get back to you as soon as we can!

Remember, we're always here to help, so give us a call on +1 833-962-5377, email us at support@themakerschest.com, or chat with us using the chat bubble in the bottom right corner of your screen.

Trusted by Businesses, Cities, Colleges & Schools

Novo Nordisk logo with a stylized zebra on a white background
Georgia Tech logo with 'GT' in gold and 'Georgia Tech' in blue on a white background
Penn State logo with a blue shield and white panther on a white background
University of Wisconsin Madison Laser Cutter Customer
Brandeis University logo
MiraCosta College logo with blue, green, and gray design elements.
Carrollton Public Library logo with a colorful circular design on a white background
U.S. Naval Research Laboratory logo on a white background
Minnesota national guard
City of Pembroke Pines Laser Cutter Customer
Howmet Aerospace logo with a blue and black design on a white background
Shadow Systems laser customer
Genuity logo with a teal and gray design on a white background
Bravehawk Forge logo with an eagle holding a sword on a white background
Frostwork Laser Engraving Customer
Yakima Training Centre Firing Department logo
Santa Paula High School
Description

The Production Investment. Two Sources — One for Metals, One for When Glass Matters.

The Haotian JPT MOPA 100W carries two source variants: the JPT M7 M-version and the JPT M8 M-version. Both deliver 100 watts of MOPA fiber laser power with the full application set: deep engraving, color marking, anodized aluminum blackening, and thin metal cutting.

The decision between them comes down to one question: is glass drilling or 2.5D mold cavity work part of your business?

Haotian JPT MOPA Split Fiber Laser Engraver metrics 1Haotian JPT MOPA Split Fiber Laser Engraver metrics 2

Compatible Materials:

Compatible Laser Engraving Materials Metal

Metal

Compatible Laser Engraving Materials Plastics

Plastics

Compatible Laser Engraving Materials Stone

Stone

Compatible Laser Engraving Materials Leather

Leather

Compatible Laser Engraving Materials Rubber

Rubber

What 100W Changes in Real Production

The 60W MOPA is an excellent machine. The 100W does everything it does — just faster and with more material removal per pass on deep work. A deep engraving job that takes 10 hours at 60W takes approximately 5 hours at 100W. That's not a marketing claim — it's a direct consequence of 67% more average power applied to material removal. For shops where deep engraving is daily work, that throughput difference is the entire business case.

Beyond deep engraving, the 100W handles thin metal cutting up to approximately 1.5mm (vs. ~0.5–0.8mm at 60W) and maintains the full MOPA color spectrum across both source variants. All 100W configurations include quartz F-theta lenses — required at this power level because standard glass lenses develop thermal lensing under sustained high-power load and shift focal length progressively during long jobs.

What 100W doesn't do: Glass drilling without the M8 source, powder-coated tumblers (CO2 galvo), wood/leather/acrylic (CO2 laser), sheet metal cutting above ~1.5mm.


The Two 100W Sources — The M7 vs. M8 Decision

JPT MOPA M7 (M-version) JPT MOPA M8 (M-version)
Source generation M7 — proven, field-tested at scale M8 — latest generation, higher peak power optimization
Beam quality (M²) Below 1.6 Below 1.5
Peak power ~100 kW+ 100 kW+ (optimized)
Pulse width range 2–500 ns 6–200 ns
Color marking on stainless/titanium Yes — full spectrum Yes — full spectrum
Deep engraving on metals Excellent Excellent
Thin metal cutting Up to ~1.5mm Up to ~1.5mm
Glass drilling No Yes — requires G3 PRO 2.5D galvo + EZCad3
2.5D mold cavity work Limited Yes — full layer-by-layer Z control
Galvo software EZCad 2 / LightBurn EZCad3 (with 2D LightBurn compatible)
Cooling Water cooled (chiller included) Water cooled (chiller included)
Price Lower $3,300 premium over M7

The honest call: If your work is metals — deep engraving, color marking, firearm marking, knife work, jewelry, industrial traceability — the M7 is the right machine and the M8 premium doesn't earn back. The M8 is the correct choice if glass drilling, borosilicate labware processing, or 2.5D mold cavity work is a genuine business requirement. Don't pay the M8 premium for work the M7 handles equally well.


What's Included — Complete Working System

Every 100W configuration ships complete:

  • JPT MOPA source at your selected variant (M7 M-version or M8 M-version)
  • Sino-Galvo SG7110 high-speed scanning head with dual red-dot positioning (M7) or G3 PRO 2.5D galvo with integrated EZCad3 (M8)
  • Two quartz F-theta lenses of your choice — 70×70, 110×110, 150×150, 175×175, 210×210, or 300×300 mm
  • Rotary attachment — D60 (rings/bracelets), D80 (cups/tumblers up to 70mm), or D100 (larger tumblers up to 90mm)
  • Motorized Z-axis
  • Foot pedal for hands-free triggering
  • OD5+ laser safety glasses
  • EZCad 2 original software on USB (M7) or EZCad3 (M8)
  • Industrial water chiller (included)
  • Fixed aluminum worktable

Free DDP shipping to the US, Canada, and EU. Approximately 30 days delivery.


3-Year Warranty — And Why That Number Actually Matters

Both 100W variants carry 3 years of full coverage on the JPT source and the complete machine — including the galvo head, water chiller, motorized Z-axis, and all electronics. This is 2–3× longer than the 1-year warranty common on competing fiber lasers at this price point.

For a production shop where the 100W is running daily and deep engraving throughput directly affects revenue, a chiller failure or galvo fault in month 20 on a 1-year warranty machine is an out-of-pocket cost and a production stoppage. On the Haotian, it's a replacement part with all shipping covered.


The Maker's Chest Difference

75-day returns — Time to run your actual production work through the machine and confirm the source variant and power level are right for your shop.

USA-based technical support by phone and email — Chiller setup, EZCad 2/3 and LightBurn configuration, deep engraving parameter development, troubleshooting.

Pre-sale guidance — Deciding between M7 and M8, or between 100W and 120W? Talk to us before ordering.


Frequently Asked Questions

Q: Does the 100W really run 50% faster than the 60W on deep engraving?

Yes, approximately. The relationship is roughly linear with average power on material removal: 100W ÷ 60W = 1.67×, so you get ~50–67% faster deep engraving cycle times. The exact improvement varies by material, depth, and pass strategy, but the order of magnitude is accurate. For a shop running deep engraving daily, this is the difference between 6-hour jobs and 4-hour jobs across every batch.

Q: What's the pulse width range difference between the M7 (2–500 ns) and M8 (6–200 ns)?

The M8's shorter minimum pulse width (6 ns vs. 2 ns) and the architecture differences that enable peak powers above 100 kW are what allow it to vaporize glass. At the 6–200 ns range, the M8 still covers the full MOPA color marking range on stainless and titanium and handles all standard metal engraving applications. The 2–500 ns range of the M7 is slightly wider on both ends but the practical difference on everyday metal work is minimal.

Q: Is glass drilling available on the M7 at any power level?

No. Glass drilling requires the M8 source architecture, the G3 PRO 2.5D galvo head, and EZCad3 software working together. The M7 source at any wattage will crack glass before it marks it due to the different pulse characteristics. If glass is on your material list, the M8 is non-optional.

Q: Why does the 100W require water cooling when the 80W doesn't?

At average output power above approximately 80–100W, heat dissipation during continuous production operation exceeds what air cooling can handle without thermal drift in the laser source. The water chiller maintains stable source temperature, preventing beam quality degradation during long runs. The chiller is included in the machine package.

Q: How do I set Z-axis height? Is the motorized Z standard?

The 100W includes a motorized Z-axis as standard. You set focal height by pressing the up/down buttons to raise or lower the laser head until the dual red-dot pointers converge on your material surface. You can save focus heights for different materials in your parameter library for fast job changeovers.

Q: Can I use LightBurn?

M7: Yes — the JCZ control board is fully compatible with LightBurn galvo mode on Windows, macOS, and Linux. EZCad 2 Original is also included. M8: EZCad3 is the primary software (included, with the controller integrated into the G3 PRO galvo head). LightBurn is compatible for standard 2D marking work on the M8 as well.

Specifications

Haotian 100W JPT MOPA Fiber Laser Engraver Specifications:

Laser Source JPT M7 MOPA (Master Oscillator Power Amplifier)
Average Output Power 100W
Maximum Pulse Energy 1.5 mJ
Peak Power Over 100 kW
Pulse Width Range 2 to 500 ns (independently adjustable)
Pulse Frequency Range 1 to 4,000 kHz (independently adjustable)
Wavelength 1064 nm
Beam Quality (M²) Less than 1.6
Beam Diameter 7 ± 0.5 mm
Galvo Scanning Head SG7110 - high-speed, silicon mirror
Maximum Marking Speed Up to 10,000 mm/s
Lens Type Quartz F-theta lens (required for 80W+)
Available Lens Sizes 70×70, 110×110, 150×150, 175×175, 200×200, 300×300 mm
Z-Axis Motorized (button-controlled up/down)
Controller EZCad 2 Original with JCZ control board
Software Compatibility EZCad 2, LightBurn (Windows, macOS, Linux)
Supported File Formats AI, DXF, DST, PLT, BMP, JPG, GIF, PNG, TIF, SVG, and more
Cooling System Air cooled (no external chiller needed)
Power Supply 48VDC | 110V-240V / 50-60Hz input
Laser Source Lifespan Over 100,000 hours (over 11 years continuous)
Machine Body 100% aluminum cover (custom colors available)
Deep Engraving Depth Up to 1.0 mm on metals (material dependent)
Thin Metal Cutting Up to 1.5 mm brass/aluminum, up to 0.5 mm steel
Engraving Distortion Less than 1%
Warranty 3 years on laser source and full machine
Shipping Free worldwide - DDP to US, Canada, EU (30 days)

 

Warranty & Manuals

Haotian 100W JPT MOPA Split Fiber Laser Engraver Warranty Details:

  • Haotian JPT MOPA Fiber Laser comes with a 3-year warranty on the laser engraving machine (excluding consumables / shipping).
  • 100% money back guarantee (minus shipping and handling costs) if you return your unit in like-new condition within 30 days of the ship date.
  • Dedicated, local US-based support for quick answers to questions.

Haotian 100W JPT MOPA Split Fiber Laser Product Manuals:

Click the links below to download product manuals for the Haotian JPT MOPA Fiber Laser Engraver.

Haotian 100W JPT MOPA Split Fiber Product Manual Downloads: 

Haotian 100W JPT MOPA Split Fiber Product Manual Download
Haotian 100W JPT MOPA Split Fiber Laser Engraver Product Manual
Shipping

We offer FREE Shipping* throughout the 48 contiguous United States! Yes, no hidden costs at checkout! 

*This is with the exception of the following brands of products at the moment, on which we DO have to charge shipping: 

  • OneLaser X Series Laser Engravers
  • OneLaser Hydra Series Laser Engravers
  • PiBurn Laser Rotary Accessories
  • Filtrabox Fume Extractors and Replacement Filters
  • BOFA Fume Extractors and Replacement Filters
  • Maxce IndexX Laser Marking Production Table
  • Theo Laser Welders
  • Crio DTF Printers
  • Sunstone Welders

Summary

  • Order cutoff: 5pm PST
  • Order handling: 1-3 days
  • Order transit: 3-7 days
  • Free shipping to the contiguous United States

Order Confirmation & Dispatch
As soon as you place an order with us you'll receive an order confirmation email, and we'll get working to have your order dispatched as soon as we can.

Typically, we'll dispatch your order within 1 business day, however this can vary depending on the product and our warehouses, so please allow up to 3 business days.

Once your order has dispatched from our warehouse, you'll receive shipping confirmation within 24 hours of your order leaving our warehouse.

General Delivery Timeframes
Delivery timeframes will vary dependent on your location and the items you've ordered.

In general, these are the delivery timeframes you can expect:

  • 1-7 Business Days - Delivery within the contiguous United States 

The above is intended to be used as a guide, and may not apply in all cases. Some products may have specific 'Delivery Timeframe' information, which can be found on its own tab, or on the main 'Description' tab of the product.

Home Delivery (Bulky Items)

  • This service is generally for products over 40kg in weight, as it is a requirement for these products to be palletised for delivery.
  • This service utilises power tailgates with two-man crews or crane trucks when required and this is included in the quoted price.
  • The receiver will be contacted prior to delivery to arrange a suitable delivery date and time. Deliveries are scheduled for either an AM or PM slot on any given day.
  • Delivery is to front car port, driveway, doorstep or wherever practical depending upon site access. Drivers are not permitted to move item(s) within the residence or around the property due to OHS reasons.
  • This service assumes reasonable and safe access to the site is available. Overhanging trees, steep driveways, unsealed driveways, narrow driveways or streets or an unforeseen obstruction may deem the delivery unavailable.
  • If your delivery address is in a regional or remote location, we recommend shipping to the nearest depot as the most affordable option.

Other Terms & Conditions

If you happen to miss the delivery, you will be required to pick up your item(s) from the freight company's depot. Re-delivery can be arranged to your home, however this will incur extra costs.

We can't advise on the exact time and day the delivery will occur as this is not within our control, however you will be emailed the tracking details where you will be able to contact the freight company for more accurate timeframes.

It is your responsibility to advise us if:

  • someone will be available to sign for delivery.
  • there's somewhere safe the item can be left if no one will be home.
  • if the address is a business address, as we will require the business hours of the business and name of the building.
  • you notice any damage. If so, you should make note of it when signing for delivery or do not agree to accept the delivery. If you do accept delivery you are required to immediately take photos using your smart phone or camera of the damaged packaging or products inside the packaging. If your item(s) do arrived damaged please send photos to support@themakerschest.com, then visit our returns page and lodge your return claim online.
Why Buy From Us

We get it. You've got a lot of choice when it comes to online retailers. Here's why we think you should shop with us at The Maker's Chest.

You get valuable bonuses with every purchase of a laser engraving machine that will add value to your entire business.

✅ Customers get exclusive access to the Materials Intelligence Library™, offering 550+ laser presets to get you started engraving.

We offer a Lowest Price Guarantee. What does that mean? It means you are getting the lowest prices! If you find a lower price, call us!

✅ We offer FREE shipping* to the 48 contiguous United States and we've got a 75-day No Stress Returns Policy. We know that sometimes we change our minds, so our policy takes the stress out of your purchase.

We offer local, US-based support that is available to guide you through your purchasing decisions. And we don't forget about you after that either! 

We're a family owned, small business. Our business is a reflection of ourselves, driven by strong values and a desire to do good for others.

We provide round the clock customer support. Even if we're not manning the phones late at night, you can reach out to us via email or chat on the website. Our official business hours are Monday - Friday, 9am - 5pm, but outside of these hours we're still here, and we'll get back to you as soon as we can!

Remember, we're always here to help, so give us a call on +1 833-962-5377, email us at support@themakerschest.com, or chat with us using the chat bubble in the bottom right corner of your screen.