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Ultra-fine detail engraving
Great for metal engraving

Haotian 120W JPT MOPA Fiber Laser Engraver

By Haotian

Save $2,150.00
Original Price $10,000.00
Current Price $7,850.00
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(Jul 06 – Jul 15)
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Call Us: +1 833-962-5377
Description

Serious Production Power. The 120W MOPA Fiber Laser for Shops Running Daily at Volume.

The 120W JPT M7 MOPA is for established production shops running deep engraving and metal marking at volume — where 60W or 80W has become a bottleneck and full 200W industrial capacity is more than the operation currently requires.

Water-cooled, built for sustained daily production, with two source options depending on whether glass drilling or 2.5D mold work is part of your material list.

Haotian JPT MOPA Split Fiber Laser Engraver metrics 1Haotian JPT MOPA Split Fiber Laser Engraver metrics 2

Compatible Materials:

Compatible Laser Engraving Materials Metal

Metal

Compatible Laser Engraving Materials Plastics

Plastics

Compatible Laser Engraving Materials Stone

Stone

Compatible Laser Engraving Materials Leather

Leather

Compatible Laser Engraving Materials Rubber

Rubber

What 120W Adds Over 100W

More average power means faster deep engraving and faster material removal per pass. A job that takes 60 minutes at 100W takes roughly 50 minutes at 120W. Across a full shift running deep engraving, that compounds into real additional production capacity per week.

The 120W also steps up the galvo hardware: the SG7110 scanning head with silicon (Si) mirrors rather than the standard K9 glass mirrors in the 100W configuration. Si mirrors have a higher laser damage threshold (10 J/cm² vs. 9.1 J/cm²), meaning better long-term optics reliability under sustained high-power operation. Industrial water cooling is included at this power level.

The full MOPA application set remains unchanged: color marking on stainless and titanium, anodized aluminum blackening, deep engraving on hard metals, thin metal cutting up to ~1.5mm. All 120W configurations ship with quartz F-theta lenses.


The Two 120W Sources — M7 vs. M8

JPT MOPA M7 (M-version) JPT MOPA M8 (M-version)
Color marking on stainless/titanium Yes — full spectrum Yes — full spectrum
Deep engraving on metals Excellent Excellent
Thin metal cutting Up to ~1.5mm Up to ~1.5mm
Glass drilling No Yes — G3 PRO 2.5D galvo + EZCad3
2.5D mold cavity work Limited Yes — full Z-axis layer control
Galvo head SG7110 with Si mirrors G3 PRO 2.5D with integrated EZCad3
Software EZCad 2 original / LightBurn EZCad3 + LightBurn (2D)
Cooling Water cooled (chiller included) Water cooled (chiller included)
Price Lower Premium for glass capability

Same decision rule as at 100W: M7 if your work is metals. M8 if glass, crystal, or 2.5D mold work is a genuine production requirement.


What's Included — Complete Working System

Every 120W configuration ships complete:

  • JPT MOPA source at your selected variant (M7 M-version or M8 M-version)
  • Sino-Galvo SG7110 with Si mirrors and dual red-dot positioning (M7) or G3 PRO 2.5D galvo with integrated EZCad3 (M8)
  • Two quartz F-theta lenses of your choice — 70×70, 110×110, 150×150, 175×175, 210×210, or 300×300 mm
  • Rotary attachment — D60, D80, or D100
  • Motorized 500mm Z-axis tower
  • Foot pedal
  • OD6 certified safety glasses
  • EZCad 2 original software (M7) or EZCad3 (M8)
  • Industrial water chiller (included)
  • Fixed aluminum worktable

Free DDP shipping to the US, Canada, and EU. Approximately 30 days delivery.


3-Year Warranty — And Why That Number Actually Matters

Both 120W variants carry 3 years of full coverage on the JPT source and the complete machine — chiller, galvo head, motorized Z-axis, and all electronics included. At this power level and price point, that coverage matters more than it does on a 20W marking station. A galvo head replacement outside warranty on a machine running production daily is a significant unplanned cost. On the Haotian, it's a warranty claim.

Competing fiber laser brands commonly offer 1 year at this power level. The Haotian 3-year standard is a meaningful differentiator for shops planning to run this machine for years.


The Maker's Chest Difference

75-day returns — Enough time to run production work, confirm the 120W step-up is delivering the throughput improvement you need, and verify the source variant is right.

USA-based support by phone and email — Chiller commissioning, EZCad setup, parameter migration from your previous machine, deep engraving optimization.

Pre-sale guidance — Deciding between 100W and 120W, or between M7 and M8? We'll give you an honest answer based on your actual work volume and material list.


Frequently Asked Questions

Q: Is the 120W worth the step up from 100W, or should I go straight to 200W?

The 120W makes sense for shops where the 100W is a genuine production bottleneck — jobs take too long, you're turning down work, or you need another 15–20% throughput to meet demand. If you're not hitting that wall yet, the 100W is still an excellent machine. If your production volume justifies a big throughput jump, the 200W delivers roughly 50% faster deep engraving over 100W — a more dramatic improvement, but also a larger investment. Talk to us if you're genuinely between 120W and 200W — we'll ask about your volume and give you a direct recommendation.

Q: What are Si mirrors, and why do they matter at 120W?

The SG7110 galvo on the 120W M7 uses silicon (Si) mirrors rather than the standard K9 glass mirrors in the 100W. Si has a higher laser damage threshold — 10 J/cm² vs. 9.1 J/cm² for K9 glass. Under sustained high-power operation, Si mirrors maintain surface quality longer, reducing gradual degradation of mark quality over thousands of production hours. For a machine running at 120W daily, this is a meaningful long-term optics advantage.

Q: Does the M8 at 120W drill glass as effectively as the 200W M8?

Both drill glass using the same G3 PRO 2.5D galvo and EZCad3 process. The 200W is approximately 40–60% faster because it removes material per layer more aggressively. For shops where glass drilling is occasional work alongside metal engraving, the 120W M8 is sufficient. For shops where glass drilling is daily high-volume production, the 200W M8 delivers meaningfully better throughput.

Q: How do I set the Z-axis focal height?

The 120W includes a motorized 500mm Z-axis tower. Use the control buttons to raise or lower the head until the dual red-dot pointers converge precisely on your material surface. Save focus heights per material in your parameter library for fast batch changeovers. The motorized Z also coordinates with EZCad3 for automatic layer-by-layer Z movement during 2.5D deep engraving (M8 variant).

Q: Can settings from my current 60W or 100W machine transfer to the 120W?

Most parameters transfer with adjustments. Your 60W or 100W color marking parameters are a valid starting point on the 120W — you'll tune speed up and may reduce pass counts on deep work because more power removes material faster per pass. The MOPA pulse width and frequency relationships to material response stay consistent across the M7 family.

Specifications

Haotian 120W JPT MOPA Fiber Laser Engraver Specifications:

Laser Source JPT M7 MOPA M-version (YDFLP-120-M7-M-R)
Average Output Power 120W
Wavelength 1064 nm
Pulse Width Range 2 to 500 ns (independently adjustable, full MOPA)
Pulse Frequency Range 1 to 4,000 kHz (independently adjustable)
Internal Component Grade Imported seed and pump diodes (Canada/France)
Galvo Scanning Head Sino-Galvo SG7110 with Si mirrors and dual red dot
Mirror Material Silicon (Si) with 10 J/cm squared damage threshold
Galvo Aperture 10 mm
Maximum Marking Speed Up to 6,000 mm/s
Maximum Positioning Speed Up to 11,000 mm/s
Linearity 99.9%
Repeatability Less than 8 microradians
Standard Working Area 110 x 110 mm
Optional Working Areas 70x70, 150x150, 175x175, 210x210, or 300x300 mm
Lens Type Quartz F-theta (required at this power level)
Z-Axis Type Motorized 500mm tower
Controller EZCAD Original (not Lite)
Software Included EZCAD2 with pre-configured settings
Software Compatibility EZCAD Original, LightBurn (Windows, macOS, Linux)
Cooling System Water cooled (industrial chiller included)
Focus Positioning Dual red dot alignment system
Foot Pedal Hands-free production switch (included)
Source Lifespan Over 100,000 hours rated operation
Power Supply 110V to 240V, 50 to 60 Hz (single phase)
Body Material 100% aluminum (custom colors available)
Color Marking Full spectrum on stainless steel and titanium
Deep Engraving Multi-millimeter depth on metals (material dependent)
Thin Metal Cutting Up to 1.5 mm depending on material
Safety Glasses OD6 certified (highest protection grade)
Warranty 3 years on laser source and complete machine
Shipping Free DDP worldwide (US, Canada, EU in approximately 30 days)

 

Warranty & Manuals

Haotian 120W JPT MOPA Split Fiber Laser Engraver Warranty Details:

  • Haotian JPT MOPA Fiber Laser comes with a 3-year warranty on the laser engraving machine (excluding consumables / shipping).
  • 100% money back guarantee (minus shipping and handling costs) if you return your unit in like-new condition within 30 days of the ship date.
  • Dedicated, local US-based support for quick answers to questions.

Haotian 120W JPT MOPA Split Fiber Laser Product Manuals:

Click the links below to download product manuals for the Haotian JPT MOPA Fiber Laser Engraver.

Haotian 120W JPT MOPA Split Fiber Product Manual Downloads: 

Haotian 120W JPT MOPA Split Fiber Product Manual Download
Haotian 120W JPT MOPA Split Fiber Laser Engraver Product Manual
Shipping

We offer FREE Shipping* throughout the 48 contiguous United States! Yes, no hidden costs at checkout! 

*This is with the exception of the following brands of products at the moment, on which we DO have to charge shipping: 

  • OneLaser X Series Laser Engravers
  • OneLaser Hydra Series Laser Engravers
  • PiBurn Laser Rotary Accessories
  • Filtrabox Fume Extractors and Replacement Filters
  • BOFA Fume Extractors and Replacement Filters
  • Maxce IndexX Laser Marking Production Table
  • Theo Laser Welders
  • Crio DTF Printers
  • Sunstone Welders

Summary

  • Order cutoff: 5pm PST
  • Order handling: 1-3 days
  • Order transit: 3-7 days
  • Free shipping to the contiguous United States

Order Confirmation & Dispatch
As soon as you place an order with us you'll receive an order confirmation email, and we'll get working to have your order dispatched as soon as we can.

Typically, we'll dispatch your order within 1 business day, however this can vary depending on the product and our warehouses, so please allow up to 3 business days.

Once your order has dispatched from our warehouse, you'll receive shipping confirmation within 24 hours of your order leaving our warehouse.

General Delivery Timeframes
Delivery timeframes will vary dependent on your location and the items you've ordered.

In general, these are the delivery timeframes you can expect:

  • 1-7 Business Days - Delivery within the contiguous United States 

The above is intended to be used as a guide, and may not apply in all cases. Some products may have specific 'Delivery Timeframe' information, which can be found on its own tab, or on the main 'Description' tab of the product.

Home Delivery (Bulky Items)

  • This service is generally for products over 40kg in weight, as it is a requirement for these products to be palletised for delivery.
  • This service utilises power tailgates with two-man crews or crane trucks when required and this is included in the quoted price.
  • The receiver will be contacted prior to delivery to arrange a suitable delivery date and time. Deliveries are scheduled for either an AM or PM slot on any given day.
  • Delivery is to front car port, driveway, doorstep or wherever practical depending upon site access. Drivers are not permitted to move item(s) within the residence or around the property due to OHS reasons.
  • This service assumes reasonable and safe access to the site is available. Overhanging trees, steep driveways, unsealed driveways, narrow driveways or streets or an unforeseen obstruction may deem the delivery unavailable.
  • If your delivery address is in a regional or remote location, we recommend shipping to the nearest depot as the most affordable option.

Other Terms & Conditions

If you happen to miss the delivery, you will be required to pick up your item(s) from the freight company's depot. Re-delivery can be arranged to your home, however this will incur extra costs.

We can't advise on the exact time and day the delivery will occur as this is not within our control, however you will be emailed the tracking details where you will be able to contact the freight company for more accurate timeframes.

It is your responsibility to advise us if:

  • someone will be available to sign for delivery.
  • there's somewhere safe the item can be left if no one will be home.
  • if the address is a business address, as we will require the business hours of the business and name of the building.
  • you notice any damage. If so, you should make note of it when signing for delivery or do not agree to accept the delivery. If you do accept delivery you are required to immediately take photos using your smart phone or camera of the damaged packaging or products inside the packaging. If your item(s) do arrived damaged please send photos to support@themakerschest.com, then visit our returns page and lodge your return claim online.
Why Buy From Us

We get it. You've got a lot of choice when it comes to online retailers. Here's why we think you should shop with us at The Maker's Chest.

You get valuable bonuses with every purchase of a laser engraving machine that will add value to your entire business.

✅ Customers get exclusive access to the Materials Intelligence Library™, offering 550+ laser presets to get you started engraving.

We offer a Lowest Price Guarantee. What does that mean? It means you are getting the lowest prices! If you find a lower price, call us!

✅ We offer FREE shipping* to the 48 contiguous United States and we've got a 75-day No Stress Returns Policy. We know that sometimes we change our minds, so our policy takes the stress out of your purchase.

We offer local, US-based support that is available to guide you through your purchasing decisions. And we don't forget about you after that either! 

We're a family owned, small business. Our business is a reflection of ourselves, driven by strong values and a desire to do good for others.

We provide round the clock customer support. Even if we're not manning the phones late at night, you can reach out to us via email or chat on the website. Our official business hours are Monday - Friday, 9am - 5pm, but outside of these hours we're still here, and we'll get back to you as soon as we can!

Remember, we're always here to help, so give us a call on +1 833-962-5377, email us at support@themakerschest.com, or chat with us using the chat bubble in the bottom right corner of your screen.

Trusted by Businesses, Cities, Colleges & Schools

Novo Nordisk logo with a stylized zebra on a white background
Georgia Tech logo with 'GT' in gold and 'Georgia Tech' in blue on a white background
Penn State logo with a blue shield and white panther on a white background
University of Wisconsin Madison Laser Cutter Customer
Brandeis University logo
MiraCosta College logo with blue, green, and gray design elements.
Carrollton Public Library logo with a colorful circular design on a white background
U.S. Naval Research Laboratory logo on a white background
Minnesota national guard
City of Pembroke Pines Laser Cutter Customer
Howmet Aerospace logo with a blue and black design on a white background
Shadow Systems laser customer
Genuity logo with a teal and gray design on a white background
Bravehawk Forge logo with an eagle holding a sword on a white background
Frostwork Laser Engraving Customer
Yakima Training Centre Firing Department logo
Santa Paula High School
Description

Serious Production Power. The 120W MOPA Fiber Laser for Shops Running Daily at Volume.

The 120W JPT M7 MOPA is for established production shops running deep engraving and metal marking at volume — where 60W or 80W has become a bottleneck and full 200W industrial capacity is more than the operation currently requires.

Water-cooled, built for sustained daily production, with two source options depending on whether glass drilling or 2.5D mold work is part of your material list.

Haotian JPT MOPA Split Fiber Laser Engraver metrics 1Haotian JPT MOPA Split Fiber Laser Engraver metrics 2

Compatible Materials:

Compatible Laser Engraving Materials Metal

Metal

Compatible Laser Engraving Materials Plastics

Plastics

Compatible Laser Engraving Materials Stone

Stone

Compatible Laser Engraving Materials Leather

Leather

Compatible Laser Engraving Materials Rubber

Rubber

What 120W Adds Over 100W

More average power means faster deep engraving and faster material removal per pass. A job that takes 60 minutes at 100W takes roughly 50 minutes at 120W. Across a full shift running deep engraving, that compounds into real additional production capacity per week.

The 120W also steps up the galvo hardware: the SG7110 scanning head with silicon (Si) mirrors rather than the standard K9 glass mirrors in the 100W configuration. Si mirrors have a higher laser damage threshold (10 J/cm² vs. 9.1 J/cm²), meaning better long-term optics reliability under sustained high-power operation. Industrial water cooling is included at this power level.

The full MOPA application set remains unchanged: color marking on stainless and titanium, anodized aluminum blackening, deep engraving on hard metals, thin metal cutting up to ~1.5mm. All 120W configurations ship with quartz F-theta lenses.


The Two 120W Sources — M7 vs. M8

JPT MOPA M7 (M-version) JPT MOPA M8 (M-version)
Color marking on stainless/titanium Yes — full spectrum Yes — full spectrum
Deep engraving on metals Excellent Excellent
Thin metal cutting Up to ~1.5mm Up to ~1.5mm
Glass drilling No Yes — G3 PRO 2.5D galvo + EZCad3
2.5D mold cavity work Limited Yes — full Z-axis layer control
Galvo head SG7110 with Si mirrors G3 PRO 2.5D with integrated EZCad3
Software EZCad 2 original / LightBurn EZCad3 + LightBurn (2D)
Cooling Water cooled (chiller included) Water cooled (chiller included)
Price Lower Premium for glass capability

Same decision rule as at 100W: M7 if your work is metals. M8 if glass, crystal, or 2.5D mold work is a genuine production requirement.


What's Included — Complete Working System

Every 120W configuration ships complete:

  • JPT MOPA source at your selected variant (M7 M-version or M8 M-version)
  • Sino-Galvo SG7110 with Si mirrors and dual red-dot positioning (M7) or G3 PRO 2.5D galvo with integrated EZCad3 (M8)
  • Two quartz F-theta lenses of your choice — 70×70, 110×110, 150×150, 175×175, 210×210, or 300×300 mm
  • Rotary attachment — D60, D80, or D100
  • Motorized 500mm Z-axis tower
  • Foot pedal
  • OD6 certified safety glasses
  • EZCad 2 original software (M7) or EZCad3 (M8)
  • Industrial water chiller (included)
  • Fixed aluminum worktable

Free DDP shipping to the US, Canada, and EU. Approximately 30 days delivery.


3-Year Warranty — And Why That Number Actually Matters

Both 120W variants carry 3 years of full coverage on the JPT source and the complete machine — chiller, galvo head, motorized Z-axis, and all electronics included. At this power level and price point, that coverage matters more than it does on a 20W marking station. A galvo head replacement outside warranty on a machine running production daily is a significant unplanned cost. On the Haotian, it's a warranty claim.

Competing fiber laser brands commonly offer 1 year at this power level. The Haotian 3-year standard is a meaningful differentiator for shops planning to run this machine for years.


The Maker's Chest Difference

75-day returns — Enough time to run production work, confirm the 120W step-up is delivering the throughput improvement you need, and verify the source variant is right.

USA-based support by phone and email — Chiller commissioning, EZCad setup, parameter migration from your previous machine, deep engraving optimization.

Pre-sale guidance — Deciding between 100W and 120W, or between M7 and M8? We'll give you an honest answer based on your actual work volume and material list.


Frequently Asked Questions

Q: Is the 120W worth the step up from 100W, or should I go straight to 200W?

The 120W makes sense for shops where the 100W is a genuine production bottleneck — jobs take too long, you're turning down work, or you need another 15–20% throughput to meet demand. If you're not hitting that wall yet, the 100W is still an excellent machine. If your production volume justifies a big throughput jump, the 200W delivers roughly 50% faster deep engraving over 100W — a more dramatic improvement, but also a larger investment. Talk to us if you're genuinely between 120W and 200W — we'll ask about your volume and give you a direct recommendation.

Q: What are Si mirrors, and why do they matter at 120W?

The SG7110 galvo on the 120W M7 uses silicon (Si) mirrors rather than the standard K9 glass mirrors in the 100W. Si has a higher laser damage threshold — 10 J/cm² vs. 9.1 J/cm² for K9 glass. Under sustained high-power operation, Si mirrors maintain surface quality longer, reducing gradual degradation of mark quality over thousands of production hours. For a machine running at 120W daily, this is a meaningful long-term optics advantage.

Q: Does the M8 at 120W drill glass as effectively as the 200W M8?

Both drill glass using the same G3 PRO 2.5D galvo and EZCad3 process. The 200W is approximately 40–60% faster because it removes material per layer more aggressively. For shops where glass drilling is occasional work alongside metal engraving, the 120W M8 is sufficient. For shops where glass drilling is daily high-volume production, the 200W M8 delivers meaningfully better throughput.

Q: How do I set the Z-axis focal height?

The 120W includes a motorized 500mm Z-axis tower. Use the control buttons to raise or lower the head until the dual red-dot pointers converge precisely on your material surface. Save focus heights per material in your parameter library for fast batch changeovers. The motorized Z also coordinates with EZCad3 for automatic layer-by-layer Z movement during 2.5D deep engraving (M8 variant).

Q: Can settings from my current 60W or 100W machine transfer to the 120W?

Most parameters transfer with adjustments. Your 60W or 100W color marking parameters are a valid starting point on the 120W — you'll tune speed up and may reduce pass counts on deep work because more power removes material faster per pass. The MOPA pulse width and frequency relationships to material response stay consistent across the M7 family.

Specifications

Haotian 120W JPT MOPA Fiber Laser Engraver Specifications:

Laser Source JPT M7 MOPA M-version (YDFLP-120-M7-M-R)
Average Output Power 120W
Wavelength 1064 nm
Pulse Width Range 2 to 500 ns (independently adjustable, full MOPA)
Pulse Frequency Range 1 to 4,000 kHz (independently adjustable)
Internal Component Grade Imported seed and pump diodes (Canada/France)
Galvo Scanning Head Sino-Galvo SG7110 with Si mirrors and dual red dot
Mirror Material Silicon (Si) with 10 J/cm squared damage threshold
Galvo Aperture 10 mm
Maximum Marking Speed Up to 6,000 mm/s
Maximum Positioning Speed Up to 11,000 mm/s
Linearity 99.9%
Repeatability Less than 8 microradians
Standard Working Area 110 x 110 mm
Optional Working Areas 70x70, 150x150, 175x175, 210x210, or 300x300 mm
Lens Type Quartz F-theta (required at this power level)
Z-Axis Type Motorized 500mm tower
Controller EZCAD Original (not Lite)
Software Included EZCAD2 with pre-configured settings
Software Compatibility EZCAD Original, LightBurn (Windows, macOS, Linux)
Cooling System Water cooled (industrial chiller included)
Focus Positioning Dual red dot alignment system
Foot Pedal Hands-free production switch (included)
Source Lifespan Over 100,000 hours rated operation
Power Supply 110V to 240V, 50 to 60 Hz (single phase)
Body Material 100% aluminum (custom colors available)
Color Marking Full spectrum on stainless steel and titanium
Deep Engraving Multi-millimeter depth on metals (material dependent)
Thin Metal Cutting Up to 1.5 mm depending on material
Safety Glasses OD6 certified (highest protection grade)
Warranty 3 years on laser source and complete machine
Shipping Free DDP worldwide (US, Canada, EU in approximately 30 days)

 

Warranty & Manuals

Haotian 120W JPT MOPA Split Fiber Laser Engraver Warranty Details:

  • Haotian JPT MOPA Fiber Laser comes with a 3-year warranty on the laser engraving machine (excluding consumables / shipping).
  • 100% money back guarantee (minus shipping and handling costs) if you return your unit in like-new condition within 30 days of the ship date.
  • Dedicated, local US-based support for quick answers to questions.

Haotian 120W JPT MOPA Split Fiber Laser Product Manuals:

Click the links below to download product manuals for the Haotian JPT MOPA Fiber Laser Engraver.

Haotian 120W JPT MOPA Split Fiber Product Manual Downloads: 

Haotian 120W JPT MOPA Split Fiber Product Manual Download
Haotian 120W JPT MOPA Split Fiber Laser Engraver Product Manual
Shipping

We offer FREE Shipping* throughout the 48 contiguous United States! Yes, no hidden costs at checkout! 

*This is with the exception of the following brands of products at the moment, on which we DO have to charge shipping: 

  • OneLaser X Series Laser Engravers
  • OneLaser Hydra Series Laser Engravers
  • PiBurn Laser Rotary Accessories
  • Filtrabox Fume Extractors and Replacement Filters
  • BOFA Fume Extractors and Replacement Filters
  • Maxce IndexX Laser Marking Production Table
  • Theo Laser Welders
  • Crio DTF Printers
  • Sunstone Welders

Summary

  • Order cutoff: 5pm PST
  • Order handling: 1-3 days
  • Order transit: 3-7 days
  • Free shipping to the contiguous United States

Order Confirmation & Dispatch
As soon as you place an order with us you'll receive an order confirmation email, and we'll get working to have your order dispatched as soon as we can.

Typically, we'll dispatch your order within 1 business day, however this can vary depending on the product and our warehouses, so please allow up to 3 business days.

Once your order has dispatched from our warehouse, you'll receive shipping confirmation within 24 hours of your order leaving our warehouse.

General Delivery Timeframes
Delivery timeframes will vary dependent on your location and the items you've ordered.

In general, these are the delivery timeframes you can expect:

  • 1-7 Business Days - Delivery within the contiguous United States 

The above is intended to be used as a guide, and may not apply in all cases. Some products may have specific 'Delivery Timeframe' information, which can be found on its own tab, or on the main 'Description' tab of the product.

Home Delivery (Bulky Items)

  • This service is generally for products over 40kg in weight, as it is a requirement for these products to be palletised for delivery.
  • This service utilises power tailgates with two-man crews or crane trucks when required and this is included in the quoted price.
  • The receiver will be contacted prior to delivery to arrange a suitable delivery date and time. Deliveries are scheduled for either an AM or PM slot on any given day.
  • Delivery is to front car port, driveway, doorstep or wherever practical depending upon site access. Drivers are not permitted to move item(s) within the residence or around the property due to OHS reasons.
  • This service assumes reasonable and safe access to the site is available. Overhanging trees, steep driveways, unsealed driveways, narrow driveways or streets or an unforeseen obstruction may deem the delivery unavailable.
  • If your delivery address is in a regional or remote location, we recommend shipping to the nearest depot as the most affordable option.

Other Terms & Conditions

If you happen to miss the delivery, you will be required to pick up your item(s) from the freight company's depot. Re-delivery can be arranged to your home, however this will incur extra costs.

We can't advise on the exact time and day the delivery will occur as this is not within our control, however you will be emailed the tracking details where you will be able to contact the freight company for more accurate timeframes.

It is your responsibility to advise us if:

  • someone will be available to sign for delivery.
  • there's somewhere safe the item can be left if no one will be home.
  • if the address is a business address, as we will require the business hours of the business and name of the building.
  • you notice any damage. If so, you should make note of it when signing for delivery or do not agree to accept the delivery. If you do accept delivery you are required to immediately take photos using your smart phone or camera of the damaged packaging or products inside the packaging. If your item(s) do arrived damaged please send photos to support@themakerschest.com, then visit our returns page and lodge your return claim online.
Why Buy From Us

We get it. You've got a lot of choice when it comes to online retailers. Here's why we think you should shop with us at The Maker's Chest.

You get valuable bonuses with every purchase of a laser engraving machine that will add value to your entire business.

✅ Customers get exclusive access to the Materials Intelligence Library™, offering 550+ laser presets to get you started engraving.

We offer a Lowest Price Guarantee. What does that mean? It means you are getting the lowest prices! If you find a lower price, call us!

✅ We offer FREE shipping* to the 48 contiguous United States and we've got a 75-day No Stress Returns Policy. We know that sometimes we change our minds, so our policy takes the stress out of your purchase.

We offer local, US-based support that is available to guide you through your purchasing decisions. And we don't forget about you after that either! 

We're a family owned, small business. Our business is a reflection of ourselves, driven by strong values and a desire to do good for others.

We provide round the clock customer support. Even if we're not manning the phones late at night, you can reach out to us via email or chat on the website. Our official business hours are Monday - Friday, 9am - 5pm, but outside of these hours we're still here, and we'll get back to you as soon as we can!

Remember, we're always here to help, so give us a call on +1 833-962-5377, email us at support@themakerschest.com, or chat with us using the chat bubble in the bottom right corner of your screen.