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Great for metals
Beginner-friendly

Herolaser 1500W Desktop Metal Laser Cutter

By Herolaser

$9,999.00
Everything Included
75-Day Returns
No restocking fee
Free Shipping
To the Lower 48 (No duties)
Price Match Guarantee
Lowest prices
Buy Now, Pay Later
Flexible maker financing
Materials Intelligence Library™
550+ laser presets
White Glove Onboarding
Beginner to expert
LaserGuide AI
24/7 AI Assistant
Best After-Sales Support
In the industry
Design File Bundle
10,000+ SVG & DXF files
1 Year Warranty 75-Day Returns USA Support

Notify me when back in stock

Confused? Fiber or UV or CO2? Take our 60-sec laser quiz.
Extended 75-Day Returns
Buy Now Pay Later
Free USA Shipping*
Call Us: +1 833-962-5377
Description

Cut 1500W Through Stainless and Carbon Steel With ±0.03mm Precision — Without an Industrial Footprint

The Herolaser 1500W Desktop Metal Laser Cutter packs a full 1500W fiber laser source and a 24 x 16 inch cutting bed into a machine sized for a shop bench, not a shop floor.

Most shops that need to cut sheet steel are stuck choosing between two bad options: pay for a full industrial fiber laser cutting bay that eats a corner of the building and a six-figure budget, or keep farming metal-cutting jobs out to a local fab shop and eating the lead time. The Herolaser 1500W Desktop Metal Laser Cutter is built for the space in between — a genuine 1500W fiber cutting source with ±0.03 mm precision, in a footprint that fits on a workbench.

Because it's a fiber-based cutting system rather than a CO2 engraver retrofitted for metal, it cuts bare, uncoated stainless and carbon steel directly — no coating, no pre-treatment, no multi-pass workarounds. For makers, small fabrication shops, and product teams that need clean metal parts on their own timeline instead of a supplier's, that's the difference between a same-day prototype and a week-long wait.

Herolaser 1500W Desktop Metal Laser Cutter fiber laser cutting stainless steel and carbon steel sheet metal

1500W of Fiber Power Cuts Bare Steel Directly, No CO2 Workarounds Needed

A CO2 laser — the kind used in most desktop wood/acrylic engravers — can only mark or engrave coated and anodized metal; the beam's wavelength is absorbed by organic materials, not reflective bare metal, so it simply can't cut through a steel sheet. The Herolaser 1500W Desktop Metal Laser Cutter instead uses a 1500W fiber laser source, whose shorter wavelength is absorbed efficiently by bare metal, letting it cut straight through uncoated stainless steel and carbon steel in a single pass. In practice that means a part that would need to be sent to an outside fab shop for CO2-incompatible metal cutting can instead be cut in-house, same day.

±0.03mm Precision Keeps Tight-Tolerance Parts Usable Straight Off the Bed

Herolaser rates this machine at ±0.03 mm cutting precision — roughly the width of a human hair, and tight enough that small mechanical parts, brackets, and enclosure panels typically don't need a secondary machining pass to hit dimension. Contrast that with a hobby-grade cutter (or a CO2 machine pushed past its intended use) that regularly drifts several tenths of a millimeter over a cut path, and any part with mating holes or press-fit tolerances needs rework before it's usable. Here, a bracket cut on the 1500W desktop cutter should drop into an assembly without a deburring-and-refit step.

Herolaser 1500W Desktop Metal Laser Cutter precision cut metal parts with ±0.03mm cutting accuracy

Smooth, Clean Edges Cut Post-Processing Time Down to Nearly Zero

Herolaser's own product data describes the cut edges from this machine as smooth with minimal post-processing required — a direct result of the fiber beam's tight focus and consistent power delivery, which limits the heat-affected zone along the cut line compared to slower or lower-power cutting methods that leave more dross and slag buildup. Where a plasma-cut or oxy-cut steel edge typically needs grinding before it's paint- or weld-ready, parts coming off this cutter need, at most, a light deburr. For a shop running multiple parts a day, that shaves real labor time off every job.

A 24 x 16 Inch Bed Fits Full Sheet-Metal Panels Without Repositioning

The 24 x 16 inch working area is large enough to run a standard sheet-metal enclosure panel, a full bracket set, or a nested multi-part layout in a single setup — no flipping or repositioning the stock mid-job the way a smaller hobby bed would require. Repositioning isn't just slower; every reload introduces a chance to lose registration and throw off part alignment. A single-setup cut on a bed this size keeps a whole panel's geometry locked to one reference point from start to finish.

Herolaser 1500W Desktop Metal Laser Cutter 24 x 16 inch metal cutting bed and working area

Beginner-Friendly Interface Lowers the Skill Floor for Metal Cutting

Metal laser cutting has historically required either a trained CNC operator or a steep learning curve on industrial-grade control software. Herolaser built this machine with what the manufacturer describes as a beginner-friendly control interface, aimed at getting a new operator running real cuts without a multi-day training cycle the way a full industrial cutting cell typically demands. That matters most for small shops and product teams adding in-house metal cutting for the first time, where dedicating a specialist operator isn't realistic.

Herolaser 1500W Desktop Metal Laser Cutter control interface for fiber laser metal cutting settings

Desktop Footprint Puts Metal Cutting on the Same Floor as Your Other Equipment

Industrial fiber cutting systems are typically built around several square meters of floor space, dedicated ventilation, and often a separate room. The Herolaser 1500W Desktop Metal Laser Cutter is built to sit on a workshop bench alongside other fabrication equipment instead of requiring a dedicated cutting bay. That's a meaningful difference for a small shop or maker space deciding whether metal cutting capability is even physically possible in their existing space — here, it's a matter of bench room, not a facility buildout.

What's in the Box

  • Herolaser 1500W Desktop Metal Laser Cutter
  • Power cable
  • Control interface / operating console
  • Standard startup accessory kit (nozzles, safety lens, consumables) as shipped by Herolaser

Specifications

  • Laser Power: 1500W
  • Laser Source: Fiber
  • Working Area: 24 x 16 inches
  • Cutting Precision: ±0.03 mm
  • Compatible Materials: Stainless steel, carbon steel (additional metals per manufacturer)

The Herolaser 1500W Desktop Metal Laser Cutter carries a 1-Year manufacturer warranty against defects in materials and workmanship under normal use.

The Maker's Chest Difference

  • 🛠️ Hands-on setup support from a team that actually runs these machines
  • 📦 Backed by TMC's standard 75-day return window — Herolaser is not return-excluded the way some other brands in our catalog are
  • 💬 Real answers from people who know fiber laser cutting, not a generic support queue
  • 🇺🇸 US-based customer support for the life of your machine
  • ✅ Every unit is inspected before it ships, so the cutter that arrives has already been verified to power on and run correctly
  • 🧰 Warranty claims handled directly through TMC — you're not coordinating with an overseas manufacturer on your own if something needs service

Frequently Asked Questions about Herolaser 1500W Desktop Metal Laser Cutter

Q: What's the difference between this and a CO2 desktop laser?
A: A CO2 laser can only mark or lightly engrave coated/anodized metal — it can't cut through bare steel. This machine uses a 1500W fiber laser source specifically designed to cut through uncoated stainless steel and carbon steel directly.
Q: What materials can it actually cut, not just mark?
A: Herolaser lists stainless steel and carbon steel as confirmed cuttable materials for this machine. As a fiber laser, it is not suited to cutting wood, acrylic, fabric, or glass the way a CO2 machine is.
Q: What thickness of steel can it cut?
A: Contact TMC or Herolaser directly with your material and thickness before ordering if this is a deciding factor.
Q: Do I need CNC or laser-cutting experience to run this machine?
A: No formal certification is required. Herolaser designed the control interface to be beginner-friendly, though as with any industrial cutting tool, reading the full operating manual and following standard shop safety practices before first use is strongly recommended.
Q: Is it safe to run in a home shop or small workshop?
A: A 1500W fiber laser is a Class 4 laser device capable of causing serious eye and skin injury, and it cuts materials hot enough to require standard metal-shop precautions (ventilation, fire-safe surroundings, PPE). It should only be operated by an adult trained on the unit, following the included safety guidance, in a properly ventilated space.
Q: What are the power requirements?
A: Contact TMC or Herolaser before purchase to confirm power requirements if this affects your setup.
Q: Is the warranty valid when I buy through The Maker's Chest?
A: Yes. Herolaser's standard 1-Year warranty against manufacturing defects applies to units purchased through The Maker's Chest, and TMC's support team assists with any warranty claims.
Q: What's TMC's return policy on this machine?
A: The Maker's Chest offers a standard 75-day return window on this product.
Q: Why buy this through The Maker's Chest instead of directly from Herolaser?
A: TMC provides US-based setup support, warranty claim assistance, and a 75-day return window — backed by a team that works hands-on with these machines daily, rather than a manufacturer support queue.
Specifications
Herolaser 1500W Desktop Metal Laser Cutter Specifications:
  • Laser Power: 1500W
  • Laser Source: Fiber
  • Working Area: 24 x 16 inches
  • Cutting Precision: ±0.03 mm
  • Compatible Materials: Stainless steel, carbon steel (additional metals per manufacturer)
Warranty

The Herolaser 1500W Desktop Metal Laser Cutter is covered by a 1-Year manufacturer warranty against defects in materials and workmanship under normal use, plus The Maker's Chest's standard 75-day return window.

Shipping

We offer FREE Shipping* throughout the 48 contiguous United States! Yes, no hidden costs at checkout! 

*This is with the exception of the following brands of products at the moment, on which we DO have to charge shipping: 

  • BOFA Fume Extractor and Replacement Filters 
  • Carbide 3D CNC Routers 
  • Crio DTF Printers 
  • Filtrabox Fume Extractors and Replacement Filters
  • FumeDog Fume Extractors
  • GravoTech Laser Engravers
  • Maxce IndexX Laser Marking Production Table
  • OneLaser X Series
  • OneLaser Hydra Series
  • PiBurn Laser Rotary Accessories
  • Sunstone Welders and Accessories
  • THEO Laser Welders

Summary

  • Order cutoff: 5pm PST
  • Order handling: 1-3 days
  • Order transit: 3-7 days
  • Free shipping to the contiguous United States

Order Confirmation & Dispatch
As soon as you place an order with us you'll receive an order confirmation email, and we'll get working to have your order dispatched as soon as we can.

Typically, we'll dispatch your order within 1 business day, however this can vary depending on the product and our warehouses, so please allow up to 3 business days.

Once your order has dispatched from our warehouse, you'll receive shipping confirmation within 24 hours of your order leaving our warehouse.

General Delivery Timeframes
Delivery timeframes will vary dependent on your location and the items you've ordered.

In general, these are the delivery timeframes you can expect:

  • 1-7 Business Days - Delivery within the contiguous United States 

The above is intended to be used as a guide, and may not apply in all cases. Some products may have specific 'Delivery Timeframe' information, which can be found on its own tab, or on the main 'Description' tab of the product.

Home Delivery (Bulky Items)

  • This service is generally for products over 40kg in weight, as it is a requirement for these products to be palletised for delivery.
  • This service utilises power tailgates with two-man crews or crane trucks when required and this is included in the quoted price.
  • The receiver will be contacted prior to delivery to arrange a suitable delivery date and time. Deliveries are scheduled for either an AM or PM slot on any given day.
  • Delivery is to front car port, driveway, doorstep or wherever practical depending upon site access. Drivers are not permitted to move item(s) within the residence or around the property due to OHS reasons.
  • This service assumes reasonable and safe access to the site is available. Overhanging trees, steep driveways, unsealed driveways, narrow driveways or streets or an unforeseen obstruction may deem the delivery unavailable.
  • If your delivery address is in a regional or remote location, we recommend shipping to the nearest depot as the most affordable option.

Other Terms & Conditions

If you happen to miss the delivery, you will be required to pick up your item(s) from the freight company's depot. Re-delivery can be arranged to your home, however this will incur extra costs.

We can't advise on the exact time and day the delivery will occur as this is not within our control, however you will be emailed the tracking details where you will be able to contact the freight company for more accurate timeframes.

It is your responsibility to advise us if:

  • someone will be available to sign for delivery.
  • there's somewhere safe the item can be left if no one will be home.
  • if the address is a business address, as we will require the business hours of the business and name of the building.
  • you notice any damage. If so, you should make note of it when signing for delivery or do not agree to accept the delivery. If you do accept delivery you are required to immediately take photos using your smart phone or camera of the damaged packaging or products inside the packaging. If your item(s) do arrived damaged please send photos to support@themakerschest.com, then visit our returns page and lodge your return claim online.
Why Buy From Us

We get it. You've got a lot of choice when it comes to online retailers. Here's why we think you should shop with us at The Maker's Chest.

You get valuable bonuses with every purchase of a laser engraving machine that will add value to your entire business.

✅ Customers get exclusive access to the Materials Intelligence Library™, offering 550+ laser presets to get you started engraving.

We offer a Lowest Price Guarantee. What does that mean? It means you are getting the lowest prices! If you find a lower price, call us!

✅ We offer FREE shipping* to the 48 contiguous United States and we've got a 75-day No Stress Returns Policy. We know that sometimes we change our minds, so our policy takes the stress out of your purchase.

We offer local, US-based support that is available to guide you through your purchasing decisions. And we don't forget about you after that either! 

We're a family owned, small business. Our business is a reflection of ourselves, driven by strong values and a desire to do good for others.

We provide round the clock customer support. Even if we're not manning the phones late at night, you can reach out to us via email or chat on the website. Our official business hours are Monday - Friday, 9am - 5pm, but outside of these hours we're still here, and we'll get back to you as soon as we can!

Remember, we're always here to help, so give us a call on +1 833-962-5377, email us at support@themakerschest.com, or chat with us using the chat bubble in the bottom right corner of your screen.

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Description

Cut 1500W Through Stainless and Carbon Steel With ±0.03mm Precision — Without an Industrial Footprint

The Herolaser 1500W Desktop Metal Laser Cutter packs a full 1500W fiber laser source and a 24 x 16 inch cutting bed into a machine sized for a shop bench, not a shop floor.

Most shops that need to cut sheet steel are stuck choosing between two bad options: pay for a full industrial fiber laser cutting bay that eats a corner of the building and a six-figure budget, or keep farming metal-cutting jobs out to a local fab shop and eating the lead time. The Herolaser 1500W Desktop Metal Laser Cutter is built for the space in between — a genuine 1500W fiber cutting source with ±0.03 mm precision, in a footprint that fits on a workbench.

Because it's a fiber-based cutting system rather than a CO2 engraver retrofitted for metal, it cuts bare, uncoated stainless and carbon steel directly — no coating, no pre-treatment, no multi-pass workarounds. For makers, small fabrication shops, and product teams that need clean metal parts on their own timeline instead of a supplier's, that's the difference between a same-day prototype and a week-long wait.

Herolaser 1500W Desktop Metal Laser Cutter fiber laser cutting stainless steel and carbon steel sheet metal

1500W of Fiber Power Cuts Bare Steel Directly, No CO2 Workarounds Needed

A CO2 laser — the kind used in most desktop wood/acrylic engravers — can only mark or engrave coated and anodized metal; the beam's wavelength is absorbed by organic materials, not reflective bare metal, so it simply can't cut through a steel sheet. The Herolaser 1500W Desktop Metal Laser Cutter instead uses a 1500W fiber laser source, whose shorter wavelength is absorbed efficiently by bare metal, letting it cut straight through uncoated stainless steel and carbon steel in a single pass. In practice that means a part that would need to be sent to an outside fab shop for CO2-incompatible metal cutting can instead be cut in-house, same day.

±0.03mm Precision Keeps Tight-Tolerance Parts Usable Straight Off the Bed

Herolaser rates this machine at ±0.03 mm cutting precision — roughly the width of a human hair, and tight enough that small mechanical parts, brackets, and enclosure panels typically don't need a secondary machining pass to hit dimension. Contrast that with a hobby-grade cutter (or a CO2 machine pushed past its intended use) that regularly drifts several tenths of a millimeter over a cut path, and any part with mating holes or press-fit tolerances needs rework before it's usable. Here, a bracket cut on the 1500W desktop cutter should drop into an assembly without a deburring-and-refit step.

Herolaser 1500W Desktop Metal Laser Cutter precision cut metal parts with ±0.03mm cutting accuracy

Smooth, Clean Edges Cut Post-Processing Time Down to Nearly Zero

Herolaser's own product data describes the cut edges from this machine as smooth with minimal post-processing required — a direct result of the fiber beam's tight focus and consistent power delivery, which limits the heat-affected zone along the cut line compared to slower or lower-power cutting methods that leave more dross and slag buildup. Where a plasma-cut or oxy-cut steel edge typically needs grinding before it's paint- or weld-ready, parts coming off this cutter need, at most, a light deburr. For a shop running multiple parts a day, that shaves real labor time off every job.

A 24 x 16 Inch Bed Fits Full Sheet-Metal Panels Without Repositioning

The 24 x 16 inch working area is large enough to run a standard sheet-metal enclosure panel, a full bracket set, or a nested multi-part layout in a single setup — no flipping or repositioning the stock mid-job the way a smaller hobby bed would require. Repositioning isn't just slower; every reload introduces a chance to lose registration and throw off part alignment. A single-setup cut on a bed this size keeps a whole panel's geometry locked to one reference point from start to finish.

Herolaser 1500W Desktop Metal Laser Cutter 24 x 16 inch metal cutting bed and working area

Beginner-Friendly Interface Lowers the Skill Floor for Metal Cutting

Metal laser cutting has historically required either a trained CNC operator or a steep learning curve on industrial-grade control software. Herolaser built this machine with what the manufacturer describes as a beginner-friendly control interface, aimed at getting a new operator running real cuts without a multi-day training cycle the way a full industrial cutting cell typically demands. That matters most for small shops and product teams adding in-house metal cutting for the first time, where dedicating a specialist operator isn't realistic.

Herolaser 1500W Desktop Metal Laser Cutter control interface for fiber laser metal cutting settings

Desktop Footprint Puts Metal Cutting on the Same Floor as Your Other Equipment

Industrial fiber cutting systems are typically built around several square meters of floor space, dedicated ventilation, and often a separate room. The Herolaser 1500W Desktop Metal Laser Cutter is built to sit on a workshop bench alongside other fabrication equipment instead of requiring a dedicated cutting bay. That's a meaningful difference for a small shop or maker space deciding whether metal cutting capability is even physically possible in their existing space — here, it's a matter of bench room, not a facility buildout.

What's in the Box

  • Herolaser 1500W Desktop Metal Laser Cutter
  • Power cable
  • Control interface / operating console
  • Standard startup accessory kit (nozzles, safety lens, consumables) as shipped by Herolaser

Specifications

  • Laser Power: 1500W
  • Laser Source: Fiber
  • Working Area: 24 x 16 inches
  • Cutting Precision: ±0.03 mm
  • Compatible Materials: Stainless steel, carbon steel (additional metals per manufacturer)

The Herolaser 1500W Desktop Metal Laser Cutter carries a 1-Year manufacturer warranty against defects in materials and workmanship under normal use.

The Maker's Chest Difference

  • 🛠️ Hands-on setup support from a team that actually runs these machines
  • 📦 Backed by TMC's standard 75-day return window — Herolaser is not return-excluded the way some other brands in our catalog are
  • 💬 Real answers from people who know fiber laser cutting, not a generic support queue
  • 🇺🇸 US-based customer support for the life of your machine
  • ✅ Every unit is inspected before it ships, so the cutter that arrives has already been verified to power on and run correctly
  • 🧰 Warranty claims handled directly through TMC — you're not coordinating with an overseas manufacturer on your own if something needs service

Frequently Asked Questions about Herolaser 1500W Desktop Metal Laser Cutter

Q: What's the difference between this and a CO2 desktop laser?
A: A CO2 laser can only mark or lightly engrave coated/anodized metal — it can't cut through bare steel. This machine uses a 1500W fiber laser source specifically designed to cut through uncoated stainless steel and carbon steel directly.
Q: What materials can it actually cut, not just mark?
A: Herolaser lists stainless steel and carbon steel as confirmed cuttable materials for this machine. As a fiber laser, it is not suited to cutting wood, acrylic, fabric, or glass the way a CO2 machine is.
Q: What thickness of steel can it cut?
A: Contact TMC or Herolaser directly with your material and thickness before ordering if this is a deciding factor.
Q: Do I need CNC or laser-cutting experience to run this machine?
A: No formal certification is required. Herolaser designed the control interface to be beginner-friendly, though as with any industrial cutting tool, reading the full operating manual and following standard shop safety practices before first use is strongly recommended.
Q: Is it safe to run in a home shop or small workshop?
A: A 1500W fiber laser is a Class 4 laser device capable of causing serious eye and skin injury, and it cuts materials hot enough to require standard metal-shop precautions (ventilation, fire-safe surroundings, PPE). It should only be operated by an adult trained on the unit, following the included safety guidance, in a properly ventilated space.
Q: What are the power requirements?
A: Contact TMC or Herolaser before purchase to confirm power requirements if this affects your setup.
Q: Is the warranty valid when I buy through The Maker's Chest?
A: Yes. Herolaser's standard 1-Year warranty against manufacturing defects applies to units purchased through The Maker's Chest, and TMC's support team assists with any warranty claims.
Q: What's TMC's return policy on this machine?
A: The Maker's Chest offers a standard 75-day return window on this product.
Q: Why buy this through The Maker's Chest instead of directly from Herolaser?
A: TMC provides US-based setup support, warranty claim assistance, and a 75-day return window — backed by a team that works hands-on with these machines daily, rather than a manufacturer support queue.
Specifications
Herolaser 1500W Desktop Metal Laser Cutter Specifications:
  • Laser Power: 1500W
  • Laser Source: Fiber
  • Working Area: 24 x 16 inches
  • Cutting Precision: ±0.03 mm
  • Compatible Materials: Stainless steel, carbon steel (additional metals per manufacturer)
Warranty

The Herolaser 1500W Desktop Metal Laser Cutter is covered by a 1-Year manufacturer warranty against defects in materials and workmanship under normal use, plus The Maker's Chest's standard 75-day return window.

Shipping

We offer FREE Shipping* throughout the 48 contiguous United States! Yes, no hidden costs at checkout! 

*This is with the exception of the following brands of products at the moment, on which we DO have to charge shipping: 

  • BOFA Fume Extractor and Replacement Filters 
  • Carbide 3D CNC Routers 
  • Crio DTF Printers 
  • Filtrabox Fume Extractors and Replacement Filters
  • FumeDog Fume Extractors
  • GravoTech Laser Engravers
  • Maxce IndexX Laser Marking Production Table
  • OneLaser X Series
  • OneLaser Hydra Series
  • PiBurn Laser Rotary Accessories
  • Sunstone Welders and Accessories
  • THEO Laser Welders

Summary

  • Order cutoff: 5pm PST
  • Order handling: 1-3 days
  • Order transit: 3-7 days
  • Free shipping to the contiguous United States

Order Confirmation & Dispatch
As soon as you place an order with us you'll receive an order confirmation email, and we'll get working to have your order dispatched as soon as we can.

Typically, we'll dispatch your order within 1 business day, however this can vary depending on the product and our warehouses, so please allow up to 3 business days.

Once your order has dispatched from our warehouse, you'll receive shipping confirmation within 24 hours of your order leaving our warehouse.

General Delivery Timeframes
Delivery timeframes will vary dependent on your location and the items you've ordered.

In general, these are the delivery timeframes you can expect:

  • 1-7 Business Days - Delivery within the contiguous United States 

The above is intended to be used as a guide, and may not apply in all cases. Some products may have specific 'Delivery Timeframe' information, which can be found on its own tab, or on the main 'Description' tab of the product.

Home Delivery (Bulky Items)

  • This service is generally for products over 40kg in weight, as it is a requirement for these products to be palletised for delivery.
  • This service utilises power tailgates with two-man crews or crane trucks when required and this is included in the quoted price.
  • The receiver will be contacted prior to delivery to arrange a suitable delivery date and time. Deliveries are scheduled for either an AM or PM slot on any given day.
  • Delivery is to front car port, driveway, doorstep or wherever practical depending upon site access. Drivers are not permitted to move item(s) within the residence or around the property due to OHS reasons.
  • This service assumes reasonable and safe access to the site is available. Overhanging trees, steep driveways, unsealed driveways, narrow driveways or streets or an unforeseen obstruction may deem the delivery unavailable.
  • If your delivery address is in a regional or remote location, we recommend shipping to the nearest depot as the most affordable option.

Other Terms & Conditions

If you happen to miss the delivery, you will be required to pick up your item(s) from the freight company's depot. Re-delivery can be arranged to your home, however this will incur extra costs.

We can't advise on the exact time and day the delivery will occur as this is not within our control, however you will be emailed the tracking details where you will be able to contact the freight company for more accurate timeframes.

It is your responsibility to advise us if:

  • someone will be available to sign for delivery.
  • there's somewhere safe the item can be left if no one will be home.
  • if the address is a business address, as we will require the business hours of the business and name of the building.
  • you notice any damage. If so, you should make note of it when signing for delivery or do not agree to accept the delivery. If you do accept delivery you are required to immediately take photos using your smart phone or camera of the damaged packaging or products inside the packaging. If your item(s) do arrived damaged please send photos to support@themakerschest.com, then visit our returns page and lodge your return claim online.
Why Buy From Us

We get it. You've got a lot of choice when it comes to online retailers. Here's why we think you should shop with us at The Maker's Chest.

You get valuable bonuses with every purchase of a laser engraving machine that will add value to your entire business.

✅ Customers get exclusive access to the Materials Intelligence Library™, offering 550+ laser presets to get you started engraving.

We offer a Lowest Price Guarantee. What does that mean? It means you are getting the lowest prices! If you find a lower price, call us!

✅ We offer FREE shipping* to the 48 contiguous United States and we've got a 75-day No Stress Returns Policy. We know that sometimes we change our minds, so our policy takes the stress out of your purchase.

We offer local, US-based support that is available to guide you through your purchasing decisions. And we don't forget about you after that either! 

We're a family owned, small business. Our business is a reflection of ourselves, driven by strong values and a desire to do good for others.

We provide round the clock customer support. Even if we're not manning the phones late at night, you can reach out to us via email or chat on the website. Our official business hours are Monday - Friday, 9am - 5pm, but outside of these hours we're still here, and we'll get back to you as soon as we can!

Remember, we're always here to help, so give us a call on +1 833-962-5377, email us at support@themakerschest.com, or chat with us using the chat bubble in the bottom right corner of your screen.