Haotian UV Galvo Laser Engraver
By Haotian
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Send us a request and we’ll beat it today — guaranteed!
(Jun 19 – Jun 30)
By Haotian
Send us a request and we’ll beat it today — guaranteed!


|
Wood |
Metals |
Leather |
Plastics |
Fabric |
Stone |
Rubber |
Glass |
Fiber lasers excel at metal marking and deep engraving. CO₂ lasers cut and engrave wood, acrylic, and leather efficiently. But both technologies rely on heat as the working mechanism — and heat is the enemy of a wide category of high-value materials.
Clear acrylic melts under fiber laser wavelengths. Silicone is largely transparent to CO₂. Glass marked with CO₂ develops a network of micro-fractures that looks etched at a distance but is actually cracked surface glass. Medical-grade plastics char at thermal laser energies. PCBs with live components cannot tolerate the heat-affected zones that fiber and CO₂ produce.
At 355nm, the UV photon energy breaks molecular bonds directly through a photochemical reaction rather than vaporizing material with heat. The heat-affected zone is negligible — which is why this wavelength is the right tool for work that cannot tolerate thermal damage.
The result: materials that are difficult, inconsistent, or impossible on other laser technologies become straightforward on the Haotian UV.
This is the most important decision on this page. Each power level represents a different production profile.
The 5W uses the JPT Lark-355-5A source — JPT's dedicated air-cooled UV platform. No water chiller to maintain, no hoses to route, no leak risk. The machine is plug-and-work on standard 110V power.
At 5W, the energy density stays high enough to produce clean ablated glass marks up to a 130 × 130 mm field. Beyond that size, the beam spreads too much area per pulse and glass results degrade. For non-glass materials — plastics, leather, PCBs, metals — 5W handles larger fields without the same limitation.
Best for: Jewelers and jewelry studios (surface marking on gold, silver, and platinum without heat risk to settings or stones), small electronics and PCB marking, medical device labeling in low-volume environments, decorative glass and crystal gifts where piece size stays under ~130mm, and any shop entering UV engraving for the first time.
Specifications:
10W — The Production Volume Step-Up
The 10W uses the JPT S-series source with water cooling — the same S-series premium construction that ships in the 15W. The S series uses M² ≤ 1.2 beam quality, sealed water-cooled construction, intracavity self-purification, and a 20,000-hour rated lifespan. Haotian only sells the S series because the E economy grade cannot handle production workloads.
The included S&A water chiller maintains stable source temperature across multi-hour production runs. The chiller footprint is meaningful — plan for additional bench or floor space.
A 10W UV laser can mark or engrave materials faster and with deeper penetration and better contrast, especially on metals and industrial plastics. The 10W gives you throughput headroom for moderate-volume orders — like corporate gifts or product batches — without sacrificing UV quality. Glass marking works cleanly up to approximately 200 × 200mm with adequate energy density, a significant expansion over the 5W's 130mm limit.
Best for: Growing businesses adding UV capability as a production tool, glass and crystal shops with consistent daily volume, PCB and electronics marking at moderate batch sizes, and any operation that has outgrown the 5W's throughput ceiling.
The 15W uses the JPT SEAL-355-15S — the strongest S-series UV source JPT manufactures. On the same job, throughput is roughly 1.5 to 3 times faster than a 10W UV. For shops marking thousands of bottles, PCBs, or medical components per shift, that compounds into hours of saved time per day.
Water-cooled with the included S&A chiller, the 15W runs full 8-hour shifts without beam drift. It also unlocks a capability neither 5W nor 10W can match: carbon fiber cutting without charring. The 15W is the only laser in the Haotian range that handles cutting carbon fiber composites with no charring — because at UV wavelengths, the photon energy (3.49 eV) is higher than the carbon-carbon bond energy (3.45 eV), which means the beam breaks chemical bonds directly instead of burning the material.
The 15W also produces the deepest and highest-contrast subsurface 3D crystal engraving in the Haotian UV lineup when paired with the optional 3D Feeltek upgrade head — enabling premium crystal awards and memorial pieces with greater depth and detail than lower-power units.
Best for: Industrial production environments (medical devices, electronics, cosmetic packaging), high-volume glass and crystal shops, carbon fiber composite marking and cutting, and any shop where the UV laser runs multiple shifts and throughput is a revenue constraint.

The Haotian UV galvo laser handles a material range that no other single laser technology matches cleanly:
Glass and crystal — ablated surface marking with smooth, frosted finish comparable to professional sandblasting. No micro-fractures, no chipping, no heat-haze rings. Works on soda lime, borosilicate, quartz, and K9 crystal. Subsurface 3D engraving is available with the optional 3D Feeltek upgrade head.
Plastics — clear acrylic, silicone, ABS, PC, PLA, medical-grade polymers, pharmaceutical packaging — materials that fiber lasers cannot mark cleanly and CO₂ wavelengths melt or pass through.
Electronics and PCBs — precise surface marking near live components without thermal risk to adjacent circuitry or solder joints.
Medical devices and packaging — permanent marking without heat stress on catheter tubing, wristbands, pill coatings, and food-contact packaging.
Metals (surface marking) — anodized aluminum, gold, silver, platinum, stainless steel surface marking. UV does not damage the underlying metal, making it ideal for jewelry pieces where heat could affect stones or delicate settings. For deep metal engraving, a fiber laser remains the correct tool.
Carbon fiber — cutting and marking without charring (15W only, 10W limited capability).
What UV does NOT do:
If you're unsure whether UV is the right technology for a specific application, our team can evaluate it before you order.
Every Haotian UV galvo laser ships with your choice of lens size at checkout. Options range from 70 × 70mm through 300 × 300mm. Key guidance:
For glass and crystal work: stay at or below 150mm field size on 5W; up to 200mm on 10W; 15W handles larger fields cleanly. Energy density degrades on glass at larger fields with lower power.
For non-glass work (plastics, PCBs, metals): larger lenses are appropriate at any power level — the energy density threshold for clean marking is lower than for glass ablation.
The optional 3D Feeltek head upgrade enables subsurface crystal engraving and is available on all three power levels. Contact us if 3D crystal work is a primary application — lens and head selection varies by crystal block size and depth requirement.

Free DDP shipping to the US, Canada, and EU — all customs duties and import taxes included. No surprise charges at delivery. Estimated transit approximately 30 days (machines are built to order).

The Haotian UV Galvo Laser is available from Haotian directly and through other resellers. Here's what changes when you order through The Maker's Chest:
Q: How do I choose between 5W, 10W, and 15W?
A: Choose based on your primary material and production volume. The 5W suits lighter workloads where air cooling is sufficient — fine detail work on glass under 130mm, small plastics, jewelry, and electronics at modest volume. The 10W is the volume choice for shops running UV as a daily production tool — more throughput, larger glass fields, water-cooled for sustained operation. The 15W is for shops that need maximum UV throughput and are processing high volumes of glass, PCBs, or medical parts every shift — plus the carbon fiber cutting capability. If you're unsure, tell us your application and daily volume and we'll help you decide.
Q: Does the 5W model really not need a water chiller?
A: Correct. The 5W Lark source runs on air cooling only — no water chiller to maintain, no hoses to route, no leak risk, plug-and-work on standard 110V power. The 10W and 15W models use water cooling and ship with an included S&A chiller. Plan your workspace accordingly for those configurations.
Q: How is UV glass marking different from CO₂ glass marking?
A: CO₂ marks glass by creating micro-fractures — what looks like an etch from a distance is actually cracked glass. UV ablates the material away through a photochemical process, producing a result closer to professional sandblasting or acid etching. Cleaner edges, no chipping, no frosted overspray on surrounding areas. For decorative glass, awards, and luxury pieces where finish quality is the product, UV is the correct technology.
Q: Can it mark jewelry metals without damaging stones?
A: Yes. UV surface marking on gold, silver, stainless steel, and brass works well because the cold process does not damage the underlying metal. It's the right tool for jewelry pieces where heat could affect stones or delicate settings. For deep metal engraving at scale, a fiber laser is more appropriate.
Q: Is the JPT source in these machines production-grade?
A: Yes. JPT is one of the leading industrial UV laser source manufacturers, and the Lark and S-series are their current production-grade lines. Cheaper UV sources from unbranded manufacturers typically cut corners on beam quality, stability, and lifetime. JPT sources are what the industry uses for serious production. Haotian does not use economy-grade UV sources — all configurations ship with genuine JPT S-series (10W and 15W) or Lark-series (5W) components.
Q: What is the difference between the S-series and E-series JPT UV sources?
A: The S series uses M² ≤ 1.2 beam quality, sealed water-cooled construction, intracavity self-purification, and a 20,000-hour rated lifespan. The E series is the economy build with looser pulse stability and shorter lifespan. Haotian only sells the S series because the E cannot handle production workloads or sustained carbon fiber cutting.
Q: Can it do 3D crystal inner engraving (subsurface)?
A: Yes, with the optional 3D Feeltek upgrade head available at checkout. This enables subsurface 3D engraving inside K9 crystal blocks — portraits, logos, and 3D designs that float inside the crystal when illuminated. The 15W model produces the deepest and highest-contrast results; the 5W and 10W also support this with the Feeltek head. If 3D crystal is a primary application, contact us before ordering — lens and head selection depends on your crystal block dimensions.
Q: Is it compatible with LightBurn?
A: Yes. The machine ships with EZCad 2 (included and configured). LightBurn galvo mode is compatible on both Windows and macOS. Most users operate comfortably in either software depending on their workflow preference.
Q: Why buy from The Maker's Chest instead of directly from Haotian?
A: Our 75-day return window gives you real production evaluation time — significantly more than Haotian's direct policy — enough to run the machine through your actual materials and confirm it performs for your application. Our USA-based expert support team is reachable by phone and email, understands UV laser applications, and can help with everything from pre-sale power selection to glass parameter optimization to ongoing production questions.
| Creality Falcon A1 10W | Creality Falcon A1 10W Product Specifications |
|---|---|
| Product Information | Laser Module Output Power: 5/10/15W Max Speed: 5000mm/s |
| Work Area |
Max working area: 300 x 300 mm (11.8 x 11.8 inch) Wave Lenght: 355nm |
| Software and Connection | Operating Systems: Windows / macOS Control Software: EZCAD2/Lightburn Supported File Type: AI / BMP / DST / DWG / LAS / DXP Connection / Transmission: USB2.0 |
Click the links below to download product manuals for the Haotian UV Galvo Laser Engraver.
Haotian UV Galvo Laser Product Manual Downloads:
| Haotian UV Galvo Laser Product Manual Download |
|
|
We offer FREE Shipping* throughout the 48 contiguous United States! Yes, no hidden costs at checkout!
*This is with the exception of the following brands of products at the moment, on which we DO have to charge shipping:
Summary
Order Confirmation & Dispatch
As soon as you place an order with us you'll receive an order confirmation email, and we'll get working to have your order dispatched as soon as we can.
Typically, we'll dispatch your order within 1 business day, however this can vary depending on the product and our warehouses, so please allow up to 3 business days.
Once your order has dispatched from our warehouse, you'll receive shipping confirmation within 24 hours of your order leaving our warehouse.
General Delivery Timeframes
Delivery timeframes will vary dependent on your location and the items you've ordered.
In general, these are the delivery timeframes you can expect:
The above is intended to be used as a guide, and may not apply in all cases. Some products may have specific 'Delivery Timeframe' information, which can be found on its own tab, or on the main 'Description' tab of the product.
Home Delivery (Bulky Items)
Other Terms & Conditions
If you happen to miss the delivery, you will be required to pick up your item(s) from the freight company's depot. Re-delivery can be arranged to your home, however this will incur extra costs.
We can't advise on the exact time and day the delivery will occur as this is not within our control, however you will be emailed the tracking details where you will be able to contact the freight company for more accurate timeframes.
It is your responsibility to advise us if:
We get it. You've got a lot of choice when it comes to online retailers. Here's why we think you should shop with us at The Maker's Chest.
✅ You get valuable bonuses with every purchase of a laser engraving machine that will add value to your entire business.
✅ Customers get exclusive access to the Materials Intelligence Library™, offering 550+ laser presets to get you started engraving.
✅ We offer a Lowest Price Guarantee. What does that mean? It means you are getting the lowest prices! If you find a lower price, call us!
✅ We offer FREE shipping* to the 48 contiguous United States and we've got a 75-day No Stress Returns Policy. We know that sometimes we change our minds, so our policy takes the stress out of your purchase.
✅ We offer local, US-based support that is available to guide you through your purchasing decisions. And we don't forget about you after that either!
✅ We're a family owned, small business. Our business is a reflection of ourselves, driven by strong values and a desire to do good for others.
We provide round the clock customer support. Even if we're not manning the phones late at night, you can reach out to us via email or chat on the website. Our official business hours are Monday - Friday, 9am - 5pm, but outside of these hours we're still here, and we'll get back to you as soon as we can!
Remember, we're always here to help, so give us a call on +1 833-962-5377, email us at support@themakerschest.com, or chat with us using the chat bubble in the bottom right corner of your screen.
Shipping Insurance ($89)


|
Wood |
Metals |
Leather |
Plastics |
Fabric |
Stone |
Rubber |
Glass |
Fiber lasers excel at metal marking and deep engraving. CO₂ lasers cut and engrave wood, acrylic, and leather efficiently. But both technologies rely on heat as the working mechanism — and heat is the enemy of a wide category of high-value materials.
Clear acrylic melts under fiber laser wavelengths. Silicone is largely transparent to CO₂. Glass marked with CO₂ develops a network of micro-fractures that looks etched at a distance but is actually cracked surface glass. Medical-grade plastics char at thermal laser energies. PCBs with live components cannot tolerate the heat-affected zones that fiber and CO₂ produce.
At 355nm, the UV photon energy breaks molecular bonds directly through a photochemical reaction rather than vaporizing material with heat. The heat-affected zone is negligible — which is why this wavelength is the right tool for work that cannot tolerate thermal damage.
The result: materials that are difficult, inconsistent, or impossible on other laser technologies become straightforward on the Haotian UV.
This is the most important decision on this page. Each power level represents a different production profile.
The 5W uses the JPT Lark-355-5A source — JPT's dedicated air-cooled UV platform. No water chiller to maintain, no hoses to route, no leak risk. The machine is plug-and-work on standard 110V power.
At 5W, the energy density stays high enough to produce clean ablated glass marks up to a 130 × 130 mm field. Beyond that size, the beam spreads too much area per pulse and glass results degrade. For non-glass materials — plastics, leather, PCBs, metals — 5W handles larger fields without the same limitation.
Best for: Jewelers and jewelry studios (surface marking on gold, silver, and platinum without heat risk to settings or stones), small electronics and PCB marking, medical device labeling in low-volume environments, decorative glass and crystal gifts where piece size stays under ~130mm, and any shop entering UV engraving for the first time.
Specifications:
10W — The Production Volume Step-Up
The 10W uses the JPT S-series source with water cooling — the same S-series premium construction that ships in the 15W. The S series uses M² ≤ 1.2 beam quality, sealed water-cooled construction, intracavity self-purification, and a 20,000-hour rated lifespan. Haotian only sells the S series because the E economy grade cannot handle production workloads.
The included S&A water chiller maintains stable source temperature across multi-hour production runs. The chiller footprint is meaningful — plan for additional bench or floor space.
A 10W UV laser can mark or engrave materials faster and with deeper penetration and better contrast, especially on metals and industrial plastics. The 10W gives you throughput headroom for moderate-volume orders — like corporate gifts or product batches — without sacrificing UV quality. Glass marking works cleanly up to approximately 200 × 200mm with adequate energy density, a significant expansion over the 5W's 130mm limit.
Best for: Growing businesses adding UV capability as a production tool, glass and crystal shops with consistent daily volume, PCB and electronics marking at moderate batch sizes, and any operation that has outgrown the 5W's throughput ceiling.
The 15W uses the JPT SEAL-355-15S — the strongest S-series UV source JPT manufactures. On the same job, throughput is roughly 1.5 to 3 times faster than a 10W UV. For shops marking thousands of bottles, PCBs, or medical components per shift, that compounds into hours of saved time per day.
Water-cooled with the included S&A chiller, the 15W runs full 8-hour shifts without beam drift. It also unlocks a capability neither 5W nor 10W can match: carbon fiber cutting without charring. The 15W is the only laser in the Haotian range that handles cutting carbon fiber composites with no charring — because at UV wavelengths, the photon energy (3.49 eV) is higher than the carbon-carbon bond energy (3.45 eV), which means the beam breaks chemical bonds directly instead of burning the material.
The 15W also produces the deepest and highest-contrast subsurface 3D crystal engraving in the Haotian UV lineup when paired with the optional 3D Feeltek upgrade head — enabling premium crystal awards and memorial pieces with greater depth and detail than lower-power units.
Best for: Industrial production environments (medical devices, electronics, cosmetic packaging), high-volume glass and crystal shops, carbon fiber composite marking and cutting, and any shop where the UV laser runs multiple shifts and throughput is a revenue constraint.

The Haotian UV galvo laser handles a material range that no other single laser technology matches cleanly:
Glass and crystal — ablated surface marking with smooth, frosted finish comparable to professional sandblasting. No micro-fractures, no chipping, no heat-haze rings. Works on soda lime, borosilicate, quartz, and K9 crystal. Subsurface 3D engraving is available with the optional 3D Feeltek upgrade head.
Plastics — clear acrylic, silicone, ABS, PC, PLA, medical-grade polymers, pharmaceutical packaging — materials that fiber lasers cannot mark cleanly and CO₂ wavelengths melt or pass through.
Electronics and PCBs — precise surface marking near live components without thermal risk to adjacent circuitry or solder joints.
Medical devices and packaging — permanent marking without heat stress on catheter tubing, wristbands, pill coatings, and food-contact packaging.
Metals (surface marking) — anodized aluminum, gold, silver, platinum, stainless steel surface marking. UV does not damage the underlying metal, making it ideal for jewelry pieces where heat could affect stones or delicate settings. For deep metal engraving, a fiber laser remains the correct tool.
Carbon fiber — cutting and marking without charring (15W only, 10W limited capability).
What UV does NOT do:
If you're unsure whether UV is the right technology for a specific application, our team can evaluate it before you order.
Every Haotian UV galvo laser ships with your choice of lens size at checkout. Options range from 70 × 70mm through 300 × 300mm. Key guidance:
For glass and crystal work: stay at or below 150mm field size on 5W; up to 200mm on 10W; 15W handles larger fields cleanly. Energy density degrades on glass at larger fields with lower power.
For non-glass work (plastics, PCBs, metals): larger lenses are appropriate at any power level — the energy density threshold for clean marking is lower than for glass ablation.
The optional 3D Feeltek head upgrade enables subsurface crystal engraving and is available on all three power levels. Contact us if 3D crystal work is a primary application — lens and head selection varies by crystal block size and depth requirement.

Free DDP shipping to the US, Canada, and EU — all customs duties and import taxes included. No surprise charges at delivery. Estimated transit approximately 30 days (machines are built to order).

The Haotian UV Galvo Laser is available from Haotian directly and through other resellers. Here's what changes when you order through The Maker's Chest:
Q: How do I choose between 5W, 10W, and 15W?
A: Choose based on your primary material and production volume. The 5W suits lighter workloads where air cooling is sufficient — fine detail work on glass under 130mm, small plastics, jewelry, and electronics at modest volume. The 10W is the volume choice for shops running UV as a daily production tool — more throughput, larger glass fields, water-cooled for sustained operation. The 15W is for shops that need maximum UV throughput and are processing high volumes of glass, PCBs, or medical parts every shift — plus the carbon fiber cutting capability. If you're unsure, tell us your application and daily volume and we'll help you decide.
Q: Does the 5W model really not need a water chiller?
A: Correct. The 5W Lark source runs on air cooling only — no water chiller to maintain, no hoses to route, no leak risk, plug-and-work on standard 110V power. The 10W and 15W models use water cooling and ship with an included S&A chiller. Plan your workspace accordingly for those configurations.
Q: How is UV glass marking different from CO₂ glass marking?
A: CO₂ marks glass by creating micro-fractures — what looks like an etch from a distance is actually cracked glass. UV ablates the material away through a photochemical process, producing a result closer to professional sandblasting or acid etching. Cleaner edges, no chipping, no frosted overspray on surrounding areas. For decorative glass, awards, and luxury pieces where finish quality is the product, UV is the correct technology.
Q: Can it mark jewelry metals without damaging stones?
A: Yes. UV surface marking on gold, silver, stainless steel, and brass works well because the cold process does not damage the underlying metal. It's the right tool for jewelry pieces where heat could affect stones or delicate settings. For deep metal engraving at scale, a fiber laser is more appropriate.
Q: Is the JPT source in these machines production-grade?
A: Yes. JPT is one of the leading industrial UV laser source manufacturers, and the Lark and S-series are their current production-grade lines. Cheaper UV sources from unbranded manufacturers typically cut corners on beam quality, stability, and lifetime. JPT sources are what the industry uses for serious production. Haotian does not use economy-grade UV sources — all configurations ship with genuine JPT S-series (10W and 15W) or Lark-series (5W) components.
Q: What is the difference between the S-series and E-series JPT UV sources?
A: The S series uses M² ≤ 1.2 beam quality, sealed water-cooled construction, intracavity self-purification, and a 20,000-hour rated lifespan. The E series is the economy build with looser pulse stability and shorter lifespan. Haotian only sells the S series because the E cannot handle production workloads or sustained carbon fiber cutting.
Q: Can it do 3D crystal inner engraving (subsurface)?
A: Yes, with the optional 3D Feeltek upgrade head available at checkout. This enables subsurface 3D engraving inside K9 crystal blocks — portraits, logos, and 3D designs that float inside the crystal when illuminated. The 15W model produces the deepest and highest-contrast results; the 5W and 10W also support this with the Feeltek head. If 3D crystal is a primary application, contact us before ordering — lens and head selection depends on your crystal block dimensions.
Q: Is it compatible with LightBurn?
A: Yes. The machine ships with EZCad 2 (included and configured). LightBurn galvo mode is compatible on both Windows and macOS. Most users operate comfortably in either software depending on their workflow preference.
Q: Why buy from The Maker's Chest instead of directly from Haotian?
A: Our 75-day return window gives you real production evaluation time — significantly more than Haotian's direct policy — enough to run the machine through your actual materials and confirm it performs for your application. Our USA-based expert support team is reachable by phone and email, understands UV laser applications, and can help with everything from pre-sale power selection to glass parameter optimization to ongoing production questions.
| Creality Falcon A1 10W | Creality Falcon A1 10W Product Specifications |
|---|---|
| Product Information | Laser Module Output Power: 5/10/15W Max Speed: 5000mm/s |
| Work Area |
Max working area: 300 x 300 mm (11.8 x 11.8 inch) Wave Lenght: 355nm |
| Software and Connection | Operating Systems: Windows / macOS Control Software: EZCAD2/Lightburn Supported File Type: AI / BMP / DST / DWG / LAS / DXP Connection / Transmission: USB2.0 |
Click the links below to download product manuals for the Haotian UV Galvo Laser Engraver.
Haotian UV Galvo Laser Product Manual Downloads:
| Haotian UV Galvo Laser Product Manual Download |
|
|
We offer FREE Shipping* throughout the 48 contiguous United States! Yes, no hidden costs at checkout!
*This is with the exception of the following brands of products at the moment, on which we DO have to charge shipping:
Summary
Order Confirmation & Dispatch
As soon as you place an order with us you'll receive an order confirmation email, and we'll get working to have your order dispatched as soon as we can.
Typically, we'll dispatch your order within 1 business day, however this can vary depending on the product and our warehouses, so please allow up to 3 business days.
Once your order has dispatched from our warehouse, you'll receive shipping confirmation within 24 hours of your order leaving our warehouse.
General Delivery Timeframes
Delivery timeframes will vary dependent on your location and the items you've ordered.
In general, these are the delivery timeframes you can expect:
The above is intended to be used as a guide, and may not apply in all cases. Some products may have specific 'Delivery Timeframe' information, which can be found on its own tab, or on the main 'Description' tab of the product.
Home Delivery (Bulky Items)
Other Terms & Conditions
If you happen to miss the delivery, you will be required to pick up your item(s) from the freight company's depot. Re-delivery can be arranged to your home, however this will incur extra costs.
We can't advise on the exact time and day the delivery will occur as this is not within our control, however you will be emailed the tracking details where you will be able to contact the freight company for more accurate timeframes.
It is your responsibility to advise us if:
We get it. You've got a lot of choice when it comes to online retailers. Here's why we think you should shop with us at The Maker's Chest.
✅ You get valuable bonuses with every purchase of a laser engraving machine that will add value to your entire business.
✅ Customers get exclusive access to the Materials Intelligence Library™, offering 550+ laser presets to get you started engraving.
✅ We offer a Lowest Price Guarantee. What does that mean? It means you are getting the lowest prices! If you find a lower price, call us!
✅ We offer FREE shipping* to the 48 contiguous United States and we've got a 75-day No Stress Returns Policy. We know that sometimes we change our minds, so our policy takes the stress out of your purchase.
✅ We offer local, US-based support that is available to guide you through your purchasing decisions. And we don't forget about you after that either!
✅ We're a family owned, small business. Our business is a reflection of ourselves, driven by strong values and a desire to do good for others.
We provide round the clock customer support. Even if we're not manning the phones late at night, you can reach out to us via email or chat on the website. Our official business hours are Monday - Friday, 9am - 5pm, but outside of these hours we're still here, and we'll get back to you as soon as we can!
Remember, we're always here to help, so give us a call on +1 833-962-5377, email us at support@themakerschest.com, or chat with us using the chat bubble in the bottom right corner of your screen.
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