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EM-Smart One 20W Portable Fiber Laser Engraver

Save 23%
Original Price $2,599.00
Current Price $1,999.00

✅ 30-Day No Stress Returns

✅ Lowest Price Guarantee

✅ Free USA Shipping to Lower 48*

✅ Questions? Call Us: 833-962-5377

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Call Us: +1 833-962-5377

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Unlock the Power of Portable Precision with the EM-Smart One 20W Fiber Laser Engraver.

Introducing the EM-Smart One 20W Fiber Laser Engraver - a game-changing tool that empowers designers, makers, and small businesses to elevate their creations with unmatched precision and speed. 

EM-Smart One 20W Portable Fiber Laser Engraver metrics 1EM-Smart One 20W Portable Fiber Laser Engraver metrics 2

Compatible Materials:

Compatible Laser Engraving Materials Metal

Metal

Compatible Laser Engraving Materials Plastics

Plastics

Compatible Laser Engraving Materials Stone

Stone

Compatible Laser Engraving Materials Leather

Leather

Compatible Laser Engraving Materials Rubber

Rubber

The EM-Smart One 20W Portable Fiber Laser Engraver is a game-changer in the world of laser engraving. Combining cutting-edge technology with unmatched portability, this compact yet powerful device is designed to meet the diverse needs of professionals, creators, and small business owners. Whether you’re crafting personalized gifts, marking industrial components, or creating intricate designs, the EM-Smart One 20W delivers precision, speed, and versatility like never before.

  • Blazing fast 10,000mm/s marking speed - 5x faster than competitors
  • Unparalleled ±0.002mm repeat accuracy for professional-grade results
  • Versatile for metal, plastic, leather, wood, and more
  • Foldable, lightweight 8.5kg design for ultimate portability

Whether you're engraving personalized gifts, customizing industrial parts, or bringing your innovative ideas to life, the EM-Smart One's versatility makes it the perfect companion. Its foldable, lightweight design means you can take this powerhouse with you anywhere, unlocking endless creative possibilities on the go.

EM-Smart One 20W Portable Fiber Laser Engraver Feature

Ultimate Portability & Foldable Design

The EM-Smart One 20W is engineered for those on the move. Weighing just 8.5 kg and featuring a unique 90° foldable design, this laser engraver is perfect for exhibitions, commercial promotions, and on-the-go creativity. Its compact size ensures it can easily fit into a car, making it ideal for mobile businesses and events. Despite its portability, the EM-Smart One doesn't compromise on performance, offering the same high-quality results as larger, stationary units.

EM-Smart One 20W Portable Fiber Laser Engraver compact

Blazing Fast Speeds for Maximum Efficiency

Time is money, and the EM-Smart One 20W ensures you save plenty of both. Equipped with a 20W MAX industrial laser source, this device operates at speeds of up to 10,000 mm/s, making it over five times faster than traditional engravers. Whether you're engraving a single item or handling batch production, you can complete your projects in a fraction of the time, bringing your ideas to life almost instantly.

EM-Smart One 20W Portable Fiber Laser Engraver details

Precision Engraving with ±0.002mm Accuracy

Accuracy is paramount in laser engraving, and the EM-Smart One 20W excels in this area. With a repeat accuracy of ±0.002mm, this engraver ensures that every detail is captured with stunning clarity. Its industrial-grade components, including a customized galvo scanning system and F-Theta lens, provide the precision needed for high-definition 8K resolution engravings, making it perfect for intricate designs and detailed markings on a variety of materials.

      EM-Smart One 20W Portable Fiber Laser Engraver software

      Versatility Across Multiple Materials

      One of the standout features of the EM-Smart One 20W is its ability to work with a wide range of materials. From metals like stainless steel, aluminum, and gold, to non-metallic materials such as plastic, leather, and coated wood, this laser engraver handles it all with ease. Whether you're creating personalized gifts, industrial components, or artistic pieces, the EM-Smart One is your all-in-one solution for high-quality engraving across various substrates.

      EM-Smart One 20W Portable Fiber Laser Engraver parts

      Seamless Software Integration & User-Friendly Operation

      Designed with both professionals and beginners in mind, the EM-Smart One 20W offers seamless compatibility with popular software like EZCAD and LightBurn. Its plug-and-play setup means you can start engraving within 60 seconds, even if you’re new to laser technology. The dual-red-dot focus system ensures precise alignment every time, making operation simple and intuitive. Plus, with support for a variety of file formats and operating systems, you have the freedom to create without limitations.

      Specifications and Features

      • Laser Source: Raycus
      • Laser Type: Q-switched fiber laser
      • Output Power (W): 20W
      • Marking Speed (mm/s): 0-7000
      • Standard Marking Field (mm): 110*110
      • Maximum Marking Height (mm): 90
      • Laser Wavelength (nm): 1064
      • Beam Quality (m^2): <1.5
      • Repeat Accuracy (mm): +/- 0.002
      • Minimum Character (mm): 0.15mm
      • Minimum Line Distance (mm): 0.02
      • Repeat Pause Frequency Range (KHz): 40-60
      • Operation Temperature (C°): 10-35
      • Cooling Method: Air Cooling
      • Lifespan (Hours): 100,000
      • Net Weight (kg): 10
      • Dimension (L*W*H*T mm): 440*260*505*55
      • Package Size (L*W*H mm): 760*540*170
      • Supply Voltage (V): DC24V
      • Power Consumption (W): <180
      • PC Connection: USB Cable
      • Certificate: CE, FDA, RoHS, SGS
      • Color Available: Black/White/Blue/Grey
      • Cutting Function: No
      • Rotary Function: No
      • Lens Replacement: No
      • Thermal Protection: Yes
      • Emergency Stop: Yes
      • Design: Foldable Design
      • Marking Software: EZCAD
      • Marking Format: text, png, bmp, jpg, gif, tga, tif, svg, ai, cdr, dxf, dst, plt, bar code, qr code, serial number, date code, time code, TCP/IP communication, serial communication, file, sql database, etc.
      • Language: Chinese, English, Japanese, Korean
      • Operating System: Windows XP/Vista/7/8/10/11
      • Applicable Material: Metal, Plastic, Leather, Slate, Stone, Rubber, Coated Wood, etc.
      • Applicable Industry: Almost All Industries
      EM-Smart One whats in the package

      What's Included:

      • EM-Smart One
      • AC Cord & Power Adapter
      • Safety Eyewear
      • Rotary Connector *Optional
      • Countertop x Positioning Bars
      • Clamping Screw
      • Warranty Card
      • Material Pack
      • Metal Business Cards
      • USB Disk
      • Lens Cleaning Tissue

      Frequently Asked Questions About EM-Smart One 20W Enclosed Laser Engraver & Cutter

      What materials can the EM-Smart One 20W Fiber Laser Engraver work with?

      This laser engraver is versatile and can handle a variety of materials, including metals like stainless steel, aluminum, gold, and silver. It can also engrave on plastics and some coated woods. However, it may not perform as well on untreated or dense wood and isn't designed for thick metal cutting.

      How deep can the EM-Smart One 20W engrave on metal?

      The 20W fiber laser can engrave metal to a depth of approximately 1mm, although this process can take time. For deeper engraving tasks or faster results, a higher-wattage laser, such as a 30W or 50W model, might be more appropriate​.

      Is the EM-Smart One 20W laser suitable for high-precision engraving?

      Yes, the 20W laser is capable of delivering high precision, making it ideal for detailed engravings on metals and other materials. It is especially useful for intricate designs, business branding, and creating personalized items with fine detail​.

      How does the 20W laser compare to higher wattage lasers?

      The 20W laser offers a good balance between cost and performance, making it suitable for most small to medium-scale projects. However, higher wattage lasers like 30W or 50W models are more efficient for tasks requiring deep engraving or faster processing times. The 20W is a great choice for those who need precision without industrial-level power​.

      What types of projects can I create with the EM-Smart One 20W laser?

      This laser engraver is perfect for a wide range of projects, including personalized gifts (like engraved jewelry or metal cups), business branding (such as logos and product labels), and various DIY projects. Its versatility makes it a valuable tool for hobbyists and small businesses.

      Is the EM-Smart One 20W laser portable?

      Yes, one of the key features of the EM-Smart One 20W laser engraver is its portability. It is designed to be compact and easy to transport, making it convenient for on-site work or moving between different workspaces​.

      What are the limitations of the EM-Smart One 20W laser?

      While the 20W laser is versatile, it has limitations, particularly with thick metal cutting and deep engraving on dense wood. For projects requiring significant depth or thicker material cutting, a more powerful laser would be recommended.

      EM-Smart One 20W Laser Engraver Specifications:

      EM-Smart One 20W EM-Smart One 20W Product Specifications
      Product Information Laser Module Output Power: 20W
      Max Speed: 10,000MM/S
      Work Area

      Max working area: 370 x 258 mm (14.56 x 10.15 inch)

      Max height: 505 mm (19.88 inch)

      Software and Connection Operating Systems: Windows XP/Vista/7/8/10/11 
      Control Software: LightBurn / EZCAD
      Supported File Type:  JPG / PNG / SVG / DXF / BMP / GIF
      Connection / Transmission: USB Cable

       

      EM-Smart One 20W Laser Engraver Warranty Details:

      • EM-Smart One 20W comes with a 2-year warranty on the laser engraving machine (excluding consumables / shipping) and a 3-month warranty on the laser tube.
      • 100% money back guarantee (minus shipping and handling costs) if you return your unit in like-new condition within 30 days of the ship date.
      • Dedicated, local US-based support for quick answers to questions.

      EM-Smart One 20W Product Manuals:

      Click the links below to download product manuals for the EM-Smart One 20W Laser Engraver.

      EM-Smart One 20W Product Manual Downloads: 

      EM-Smart One 20W Product Manual Download
      Creality Falcon2 12W Laser Engraver & Cutter User Manual



        We offer FREE Shipping* throughout the 48 contiguous United States! Yes, no hidden costs at checkout! 

        *This is with the exception of the following brands of products at the moment, on which we DO have to charge shipping: 

        • OneLaser X Series Laser Engravers
        • OneLaser Hydra Series Laser Engravers
        • PiBurn Laser Rotary Accessories

        Summary

        • Order cutoff: 5pm PST
        • Order handling: 1-3 days
        • Order transit: 3-7 days
        • Free shipping to the contiguous United States

        Order Confirmation & Dispatch
        As soon as you place an order with us you'll receive an order confirmation email, and we'll get working to have your order dispatched as soon as we can.

        Typically, we'll dispatch your order within 1 business day, however this can vary depending on the product and our warehouses, so please allow up to 3 business days.

        Once your order has dispatched from our warehouse, you'll receive shipping confirmation within 24 hours of your order leaving our warehouse.

        General Delivery Timeframes
        Delivery timeframes will vary dependent on your location and the items you've ordered.

        In general, these are the delivery timeframes you can expect:

        • 1-7 Business Days - Delivery within the contiguous United States 

        The above is intended to be used as a guide, and may not apply in all cases. Some products may have specific 'Delivery Timeframe' information, which can be found on its own tab, or on the main 'Description' tab of the product.

        Home Delivery (Bulky Items)

        • This service is generally for products over 40kg in weight, as it is a requirement for these products to be palletised for delivery.
        • This service utilises power tailgates with two-man crews or crane trucks when required and this is included in the quoted price.
        • The receiver will be contacted prior to delivery to arrange a suitable delivery date and time. Deliveries are scheduled for either an AM or PM slot on any given day.
        • Delivery is to front car port, driveway, doorstep or wherever practical depending upon site access. Drivers are not permitted to move item(s) within the residence or around the property due to OHS reasons.
        • This service assumes reasonable and safe access to the site is available. Overhanging trees, steep driveways, unsealed driveways, narrow driveways or streets or an unforeseen obstruction may deem the delivery unavailable.
        • If your delivery address is in a regional or remote location, we recommend shipping to the nearest depot as the most affordable option.

        Other Terms & Conditions

        If you happen to miss the delivery, you will be required to pick up your item(s) from the freight company's depot. Re-delivery can be arranged to your home, however this will incur extra costs.

        We can't advise on the exact time and day the delivery will occur as this is not within our control, however you will be emailed the tracking details where you will be able to contact the freight company for more accurate timeframes.

        It is your responsibility to advise us if:

        • someone will be available to sign for delivery.
        • there's somewhere safe the item can be left if no one will be home.
        • if the address is a business address, as we will require the business hours of the business and name of the building.
        • you notice any damage. If so, you should make note of it when signing for delivery or do not agree to accept the delivery. If you do accept delivery you are required to immediately take photos using your smart phone or camera of the damaged packaging or products inside the packaging. If your item(s) do arrived damaged please send photos to support@themakerschest.com, then visit our returns page and lodge your return claim online.

        We get it. You've got a lot of choice when it comes to online retailers. Here's why we think you should shop with us at The Maker's Chest.

        You get valuable bonuses with every purchase of a laser engraving machine that will add value to your entire business.

        We offer a Lowest Price Guarantee. What does that mean? It means you are getting the lowest prices! If you find a lower price, call us!

        ✅ We offer FREE shipping* to the 48 contiguous United States and we've got a 30-day No Stress Returns Policy. We know that sometimes we change our minds, so our policy takes the stress out of your purchase.

        We offer local, US-based support that is available to guide you through your purchasing decisions. And we don't forget about you after that either! 

        We're a family owned, small business. Our business is a reflection of ourselves, driven by strong values and a desire to do good for others.

        We provide round the clock customer support. Even if we're not manning the phones late at night, you can reach out to us via email or chat on the website. Our official business hours are Monday - Friday, 9am - 5pm, but outside of these hours we're still here, and we'll get back to you as soon as we can!

        Remember, we're always here to help, so give us a call on +1 833-962-5377, email us at support@themakerschest.com, or chat with us using the chat bubble in the bottom right corner of your screen.

        Unlock the Power of Portable Precision with the EM-Smart One 20W Fiber Laser Engraver.

        Introducing the EM-Smart One 20W Fiber Laser Engraver - a game-changing tool that empowers designers, makers, and small businesses to elevate their creations with unmatched precision and speed. 

        EM-Smart One 20W Portable Fiber Laser Engraver metrics 1EM-Smart One 20W Portable Fiber Laser Engraver metrics 2

        Compatible Materials:

        Compatible Laser Engraving Materials Metal

        Metal

        Compatible Laser Engraving Materials Plastics

        Plastics

        Compatible Laser Engraving Materials Stone

        Stone

        Compatible Laser Engraving Materials Leather

        Leather

        Compatible Laser Engraving Materials Rubber

        Rubber

        The EM-Smart One 20W Portable Fiber Laser Engraver is a game-changer in the world of laser engraving. Combining cutting-edge technology with unmatched portability, this compact yet powerful device is designed to meet the diverse needs of professionals, creators, and small business owners. Whether you’re crafting personalized gifts, marking industrial components, or creating intricate designs, the EM-Smart One 20W delivers precision, speed, and versatility like never before.

        • Blazing fast 10,000mm/s marking speed - 5x faster than competitors
        • Unparalleled ±0.002mm repeat accuracy for professional-grade results
        • Versatile for metal, plastic, leather, wood, and more
        • Foldable, lightweight 8.5kg design for ultimate portability

        Whether you're engraving personalized gifts, customizing industrial parts, or bringing your innovative ideas to life, the EM-Smart One's versatility makes it the perfect companion. Its foldable, lightweight design means you can take this powerhouse with you anywhere, unlocking endless creative possibilities on the go.

        EM-Smart One 20W Portable Fiber Laser Engraver Feature

        Ultimate Portability & Foldable Design

        The EM-Smart One 20W is engineered for those on the move. Weighing just 8.5 kg and featuring a unique 90° foldable design, this laser engraver is perfect for exhibitions, commercial promotions, and on-the-go creativity. Its compact size ensures it can easily fit into a car, making it ideal for mobile businesses and events. Despite its portability, the EM-Smart One doesn't compromise on performance, offering the same high-quality results as larger, stationary units.

        EM-Smart One 20W Portable Fiber Laser Engraver compact

        Blazing Fast Speeds for Maximum Efficiency

        Time is money, and the EM-Smart One 20W ensures you save plenty of both. Equipped with a 20W MAX industrial laser source, this device operates at speeds of up to 10,000 mm/s, making it over five times faster than traditional engravers. Whether you're engraving a single item or handling batch production, you can complete your projects in a fraction of the time, bringing your ideas to life almost instantly.

        EM-Smart One 20W Portable Fiber Laser Engraver details

        Precision Engraving with ±0.002mm Accuracy

        Accuracy is paramount in laser engraving, and the EM-Smart One 20W excels in this area. With a repeat accuracy of ±0.002mm, this engraver ensures that every detail is captured with stunning clarity. Its industrial-grade components, including a customized galvo scanning system and F-Theta lens, provide the precision needed for high-definition 8K resolution engravings, making it perfect for intricate designs and detailed markings on a variety of materials.

            EM-Smart One 20W Portable Fiber Laser Engraver software

            Versatility Across Multiple Materials

            One of the standout features of the EM-Smart One 20W is its ability to work with a wide range of materials. From metals like stainless steel, aluminum, and gold, to non-metallic materials such as plastic, leather, and coated wood, this laser engraver handles it all with ease. Whether you're creating personalized gifts, industrial components, or artistic pieces, the EM-Smart One is your all-in-one solution for high-quality engraving across various substrates.

            EM-Smart One 20W Portable Fiber Laser Engraver parts

            Seamless Software Integration & User-Friendly Operation

            Designed with both professionals and beginners in mind, the EM-Smart One 20W offers seamless compatibility with popular software like EZCAD and LightBurn. Its plug-and-play setup means you can start engraving within 60 seconds, even if you’re new to laser technology. The dual-red-dot focus system ensures precise alignment every time, making operation simple and intuitive. Plus, with support for a variety of file formats and operating systems, you have the freedom to create without limitations.

            Specifications and Features

            • Laser Source: Raycus
            • Laser Type: Q-switched fiber laser
            • Output Power (W): 20W
            • Marking Speed (mm/s): 0-7000
            • Standard Marking Field (mm): 110*110
            • Maximum Marking Height (mm): 90
            • Laser Wavelength (nm): 1064
            • Beam Quality (m^2): <1.5
            • Repeat Accuracy (mm): +/- 0.002
            • Minimum Character (mm): 0.15mm
            • Minimum Line Distance (mm): 0.02
            • Repeat Pause Frequency Range (KHz): 40-60
            • Operation Temperature (C°): 10-35
            • Cooling Method: Air Cooling
            • Lifespan (Hours): 100,000
            • Net Weight (kg): 10
            • Dimension (L*W*H*T mm): 440*260*505*55
            • Package Size (L*W*H mm): 760*540*170
            • Supply Voltage (V): DC24V
            • Power Consumption (W): <180
            • PC Connection: USB Cable
            • Certificate: CE, FDA, RoHS, SGS
            • Color Available: Black/White/Blue/Grey
            • Cutting Function: No
            • Rotary Function: No
            • Lens Replacement: No
            • Thermal Protection: Yes
            • Emergency Stop: Yes
            • Design: Foldable Design
            • Marking Software: EZCAD
            • Marking Format: text, png, bmp, jpg, gif, tga, tif, svg, ai, cdr, dxf, dst, plt, bar code, qr code, serial number, date code, time code, TCP/IP communication, serial communication, file, sql database, etc.
            • Language: Chinese, English, Japanese, Korean
            • Operating System: Windows XP/Vista/7/8/10/11
            • Applicable Material: Metal, Plastic, Leather, Slate, Stone, Rubber, Coated Wood, etc.
            • Applicable Industry: Almost All Industries
            EM-Smart One whats in the package

            What's Included:

            • EM-Smart One
            • AC Cord & Power Adapter
            • Safety Eyewear
            • Rotary Connector *Optional
            • Countertop x Positioning Bars
            • Clamping Screw
            • Warranty Card
            • Material Pack
            • Metal Business Cards
            • USB Disk
            • Lens Cleaning Tissue

            Frequently Asked Questions About EM-Smart One 20W Enclosed Laser Engraver & Cutter

            What materials can the EM-Smart One 20W Fiber Laser Engraver work with?

            This laser engraver is versatile and can handle a variety of materials, including metals like stainless steel, aluminum, gold, and silver. It can also engrave on plastics and some coated woods. However, it may not perform as well on untreated or dense wood and isn't designed for thick metal cutting.

            How deep can the EM-Smart One 20W engrave on metal?

            The 20W fiber laser can engrave metal to a depth of approximately 1mm, although this process can take time. For deeper engraving tasks or faster results, a higher-wattage laser, such as a 30W or 50W model, might be more appropriate​.

            Is the EM-Smart One 20W laser suitable for high-precision engraving?

            Yes, the 20W laser is capable of delivering high precision, making it ideal for detailed engravings on metals and other materials. It is especially useful for intricate designs, business branding, and creating personalized items with fine detail​.

            How does the 20W laser compare to higher wattage lasers?

            The 20W laser offers a good balance between cost and performance, making it suitable for most small to medium-scale projects. However, higher wattage lasers like 30W or 50W models are more efficient for tasks requiring deep engraving or faster processing times. The 20W is a great choice for those who need precision without industrial-level power​.

            What types of projects can I create with the EM-Smart One 20W laser?

            This laser engraver is perfect for a wide range of projects, including personalized gifts (like engraved jewelry or metal cups), business branding (such as logos and product labels), and various DIY projects. Its versatility makes it a valuable tool for hobbyists and small businesses.

            Is the EM-Smart One 20W laser portable?

            Yes, one of the key features of the EM-Smart One 20W laser engraver is its portability. It is designed to be compact and easy to transport, making it convenient for on-site work or moving between different workspaces​.

            What are the limitations of the EM-Smart One 20W laser?

            While the 20W laser is versatile, it has limitations, particularly with thick metal cutting and deep engraving on dense wood. For projects requiring significant depth or thicker material cutting, a more powerful laser would be recommended.

            EM-Smart One 20W Laser Engraver Specifications:

            EM-Smart One 20W EM-Smart One 20W Product Specifications
            Product Information Laser Module Output Power: 20W
            Max Speed: 10,000MM/S
            Work Area

            Max working area: 370 x 258 mm (14.56 x 10.15 inch)

            Max height: 505 mm (19.88 inch)

            Software and Connection Operating Systems: Windows XP/Vista/7/8/10/11 
            Control Software: LightBurn / EZCAD
            Supported File Type:  JPG / PNG / SVG / DXF / BMP / GIF
            Connection / Transmission: USB Cable

             

            EM-Smart One 20W Laser Engraver Warranty Details:

            • EM-Smart One 20W comes with a 2-year warranty on the laser engraving machine (excluding consumables / shipping) and a 3-month warranty on the laser tube.
            • 100% money back guarantee (minus shipping and handling costs) if you return your unit in like-new condition within 30 days of the ship date.
            • Dedicated, local US-based support for quick answers to questions.

            EM-Smart One 20W Product Manuals:

            Click the links below to download product manuals for the EM-Smart One 20W Laser Engraver.

            EM-Smart One 20W Product Manual Downloads: 

            EM-Smart One 20W Product Manual Download
            Creality Falcon2 12W Laser Engraver & Cutter User Manual



              We offer FREE Shipping* throughout the 48 contiguous United States! Yes, no hidden costs at checkout! 

              *This is with the exception of the following brands of products at the moment, on which we DO have to charge shipping: 

              • OneLaser X Series Laser Engravers
              • OneLaser Hydra Series Laser Engravers
              • PiBurn Laser Rotary Accessories

              Summary

              • Order cutoff: 5pm PST
              • Order handling: 1-3 days
              • Order transit: 3-7 days
              • Free shipping to the contiguous United States

              Order Confirmation & Dispatch
              As soon as you place an order with us you'll receive an order confirmation email, and we'll get working to have your order dispatched as soon as we can.

              Typically, we'll dispatch your order within 1 business day, however this can vary depending on the product and our warehouses, so please allow up to 3 business days.

              Once your order has dispatched from our warehouse, you'll receive shipping confirmation within 24 hours of your order leaving our warehouse.

              General Delivery Timeframes
              Delivery timeframes will vary dependent on your location and the items you've ordered.

              In general, these are the delivery timeframes you can expect:

              • 1-7 Business Days - Delivery within the contiguous United States 

              The above is intended to be used as a guide, and may not apply in all cases. Some products may have specific 'Delivery Timeframe' information, which can be found on its own tab, or on the main 'Description' tab of the product.

              Home Delivery (Bulky Items)

              • This service is generally for products over 40kg in weight, as it is a requirement for these products to be palletised for delivery.
              • This service utilises power tailgates with two-man crews or crane trucks when required and this is included in the quoted price.
              • The receiver will be contacted prior to delivery to arrange a suitable delivery date and time. Deliveries are scheduled for either an AM or PM slot on any given day.
              • Delivery is to front car port, driveway, doorstep or wherever practical depending upon site access. Drivers are not permitted to move item(s) within the residence or around the property due to OHS reasons.
              • This service assumes reasonable and safe access to the site is available. Overhanging trees, steep driveways, unsealed driveways, narrow driveways or streets or an unforeseen obstruction may deem the delivery unavailable.
              • If your delivery address is in a regional or remote location, we recommend shipping to the nearest depot as the most affordable option.

              Other Terms & Conditions

              If you happen to miss the delivery, you will be required to pick up your item(s) from the freight company's depot. Re-delivery can be arranged to your home, however this will incur extra costs.

              We can't advise on the exact time and day the delivery will occur as this is not within our control, however you will be emailed the tracking details where you will be able to contact the freight company for more accurate timeframes.

              It is your responsibility to advise us if:

              • someone will be available to sign for delivery.
              • there's somewhere safe the item can be left if no one will be home.
              • if the address is a business address, as we will require the business hours of the business and name of the building.
              • you notice any damage. If so, you should make note of it when signing for delivery or do not agree to accept the delivery. If you do accept delivery you are required to immediately take photos using your smart phone or camera of the damaged packaging or products inside the packaging. If your item(s) do arrived damaged please send photos to support@themakerschest.com, then visit our returns page and lodge your return claim online.

              We get it. You've got a lot of choice when it comes to online retailers. Here's why we think you should shop with us at The Maker's Chest.

              You get valuable bonuses with every purchase of a laser engraving machine that will add value to your entire business.

              We offer a Lowest Price Guarantee. What does that mean? It means you are getting the lowest prices! If you find a lower price, call us!

              ✅ We offer FREE shipping* to the 48 contiguous United States and we've got a 30-day No Stress Returns Policy. We know that sometimes we change our minds, so our policy takes the stress out of your purchase.

              We offer local, US-based support that is available to guide you through your purchasing decisions. And we don't forget about you after that either! 

              We're a family owned, small business. Our business is a reflection of ourselves, driven by strong values and a desire to do good for others.

              We provide round the clock customer support. Even if we're not manning the phones late at night, you can reach out to us via email or chat on the website. Our official business hours are Monday - Friday, 9am - 5pm, but outside of these hours we're still here, and we'll get back to you as soon as we can!

              Remember, we're always here to help, so give us a call on +1 833-962-5377, email us at support@themakerschest.com, or chat with us using the chat bubble in the bottom right corner of your screen.