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Gweike Cloud Basic II 50W CO2 Laser Cutter & Engraver Lid Open

Gweike Cloud 50/55W CO2 Laser Cutter & Engraver

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$3,499.00
$2,239.00

✔ 30-Day No Stress Returns

✔ Lowest Price Guarantee

✔ Free USA Shipping to Lower 48

✔ Questions? Call Us: 833-962-5377

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Mastering ETSY in 2024 Video Course + Your Golden Upsell (26 Guided Videos)

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2,000+ Laser Cut Design Files SVG | DXF Mega Bundle

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500+ Premium Font Bundle For Commercial Use

30-Day No Stress Returns
Lowest Price Guarantee
Free USA Shipping
Call Us: +1 833-962-5377

Unleash a powerhouse of laser precision in your workspace with the Gweike Cloud 50W CO2 Laser Cutter & Engraver.

Introducing the Gweike Cloud 50W CO2 Laser Cutter & Engraver, a versatile and user-friendly machine designed for both home use and small-batch production projects.  

Gweike Cloud Basic II 50W CO2 Laser Cutter & Engraver Metrics 1Gweike Cloud Basic II 50W CO2 Laser Cutter & Engraver Metrics 2

Compatible Materials:

Wood

MDF / Plywood

Leather

Plastics

Fabric

Stone

Coated Metals

Glass

The Gweike Cloud CO2 Laser stands out with its ultra-powerful 50/55W CO2 laser source that slices through materials with speed and surgical precision. At up to 600mm/s, it operates 3.4x faster than competitor models, saving you time on every project.

Compressed spot technology concentrates the laser into an ultra-fine 0.001” beam for stunning detail. And the built-in 5MP camera enables effortless positioning, scanning existing objects to extract designs, and real-time monitoring. With its combination of power, precision, speed, and smart features, the Gweike Cloud CO2 Laser is in a class of its own.

With robust capabilities made easy, the Gweike Cloud CO2 is the perfect laser machine for everyone from DIY hobbyists to professional makers. Its 50W or 55W laser and 20" X 12" work area allow you to take on large-scale projects with confidence.

Intuitive features like auto-focus and material recognition enable worry-free operation for beginners. And its speed and precision satisfy pros needing higher volumes. No matter your skill level, the Gweike Cloud empowers you to make your creative vision a reality.

Gweike Cloud Basic II 50W CO2 Laser Cutter & Engraver Lifestyle Side Angle

Ultimate Speed and Precision

Experience carving speeds of up to 600 mm/s and ultra-fine 0.001" engraving precision, thanks to the Gweike CO2's advanced technology and double Y-axis motion design. With a CO2 glass laser tube that lasts up to 10,000 hrs, this machine ensures smooth and accurate results for all your projects.

Gweike Cloud Basic II 50W CO2 Laser Cutter & Engraver Stats

Smart Features for Easy Operation

The Gweike Cloud CO2 Laser comes equipped with a built-in 5 MP camera for precise positioning and live preview of designs. Its material recognition function automatically sets operating parameters, while AI autofocus ensures consistent cutting results.

Plus, with its intuitive controls and compatibility with popular engraving software, such as LightBurn and CorelDraw, operating this machine is a breeze.

Upgradable options include: 

  • Add an air filter is equipped with 3-layer filtration and ensures efficient air purification and safe operating environment.
  • Add a spare 2.0" laser lens for your Gweike Cloud machine ensures a small spot size and impressive engraving results.
  • A spare CO₂ 50W laser tube features an impressive lifespan of up to 10,000 hours and can be easily installed into the Geike Cloud laser cutter.
  • Add an inline dust fan that makes smoke and fumes removal much more efficient and provides a safer operating environment.
Gweike Cloud Basic II 50W CO2 Laser Cutter & Engraver Passthrough

Enhanced Safety and Convenience

With a fully enclosed design and Class I safety rating, the Gweike Cloud CO2 Laser prioritizes user safety. It features an efficient internal closed-loop liquid cooling system, a heat exchanger, and a three-stage filtration system to eliminate toxic fumes and odors.

The machine's pass-through slot allows for engraving on objects that exceed the working area dimensions, while its quiet operation ensures a comfortable working environment.

Gweike Cloud Basic II 50W CO2 Laser Cutter & Engraver Safety

Key Features of the Gweike Cloud CO2 Laser include:

  1. 50W or 55W CO2 laser for cutting and engraving on various materials
  2. Fully enclosed design with lid opening protection for safe operation
  3. Built-in air-assist to protect the laser lens and ensure clean cuts
  4. Removable waste tray for easy clean-up
  5. Optional air filter with three-stage filtration for eliminating toxic fumes and odors
  6. Quiet operation with noise level not exceeding 70 dB
  7. CE, FCC, and FDA certification for compliance with safety standards
  8. Working area of 510 x 300 mm and maximum workpiece height of 51 mm
  9. Illuminated working area with warm light LED strips for better visibility
  10. Multiple connectivity options including Wi-Fi, Ethernet, and USB
  11. Start / stop button with LED indicator for easy machine control
  12. Three software options available, including the Gweike Cloud web-based online software for beginners.

    Gweike Cloud Basic II 50W CO2 Laser Cutter & Engraver Exhaust

    Wide Material Compatibility

    From wood and acrylic to metal, paper, leather, and beyond, the Gweike Cloud CO2 Laser is compatible with over 400 materials for cutting and engraving. Its high laser output power of 50W allows for cutting up to 20mm of wood and 15mm of acrylic in a single pass, making it ideal for various applications.

    Gweike Cloud Basic II 50W CO2 Laser Cutter & Engraver Materials

     
    Materials Cuts (Max Depth) Engraves
    Wood ✅ (20mm) ✅
    Acrylic ✅ (15mm) ✅
    MDF ✅ (9mm) ✅
    Paper ✅ (10mm) ✅
    Leather ✅ (13mm) ✅
    Delrin ✅ (14mm) ✅
    Plastic ✅ (14mm) ✅
    Melamine ✅ (8mm) ✅
    Mylar ✅ (7mm) ✅
    Rubber ✅ (8mm) ✅
    Pressboard ✅ (20mm) ✅
    Fabric ✅ (20mm) ✅
    Cork ✅ (15mm) ✅
    Matte Board ✅ (13mm) ✅
    Fiberglass ✅ (13mm) ✅
    Glass ❌ ✅
    Coated Metals ❌ ✅
    Ceramic ❌ ✅
    Marble ❌ ✅
    Mother of Pearl ❌ ✅
    Tile ❌ ✅
    Corian ❌ ✅
    Anodized Aluminum ❌ ✅

     

    What's Included?

    • Gweike Cloud 50/55W CO₂ laser cutter and engraver
    • Inline dust fan
    • Material package
    • Tool set
    • Accessory set
    • Air hoses with clamps
    • All necessary cables
    • User manual
    Gweike Cloud Basic II 50W CO2 Laser Cutter & Engraver TableTop

    Compare With Other Gweike Cloud CO2 Laser Engravers:

    Features Gweike Cloud Pro II 50W Gweike Cloud Pro II 55W Gweike Cloud RF
    CO2 Laser Power 50W 55W 38W
    Laser Source CO2 Glass Tube CO2 Glass Tube CO2 RF Metal Tube
    Laser Tube Lifespan 10,000 hrs 10,000 hrs 20,000 hrs
    Work Area 20" X 12" 20" X 12" 20" X 11.5"
    Max Speed 600mm/s 600mm/s 1,200mm/s
    Max Cutting Depth 20mm (Wood) 25mm (Wood) 25mm (Wood)
    Focusing Software Control Autofocus Autofocus
    Camera 5MP 5MP 5MP
    Z Height 2.0" 2.0" 2.0"
    Engraving Precision 1,000 dpi 1,000 dpi 4,000 dpi
    Integrated Air Assist ✅ ✅ ✅
    Integrated Liquid Cooling ✅ ✅ ✅
    Inline Dust Fan ✅ ✅ ✅
    Pass Through Slot ✅ ✅ ✅
    Rotary Attachment ✅ ✅ ✅
    Rotary Engraving Diameter  30mm-74mm 30mm-74mm 30mm-74mm
    Included Warranty 1 Year 2 Years 1 Year
    LightBurn Compatible ✅ ✅ ✅

     


    Hardware
    Working Area Engraving Area: 20.08" (510mm) X 11.8" (300mm)
    Z-Height: 2.0"
    Machine Dimensions Machine Dimensions: 38.2" X 22.2" X 9.2" (970mm X 565mm X 234.5mm)
    Weight: 42.6 kg
    Laser Laser Safety Classification: Class 1 (FDA Certified)
    Laser Type: CO2 Glass Laser Tube
    Laser Power: 50/55W
    Lifespan: 10,000 hrs
    Resolution: Up to 1000 dpi
    Materials Processing Max. Cutting Depth: 0.59" (15mm) Basswood
    Max. Carving Speed: 600mm/s
    Carving Precision: 0.001” (0.025mm)
    Noise Rating: ≤70dB
    AI Camera Information Focus Mode: AI Visual AF/Material Recognition AF/Material Set-up AF
    Camera: High-resolution Ultra-wide Camera
    Number of Pixels (Effective): 5MP
    Visible Area: 19.29'' x 11.42"
    Positioning AI Visual Positioning: Error range ≤ 2mm
    Power AC 110-220V±10%, 50-60Hz

     

    Software
    Operating System
    		 Windows/macOS
    Control Software Gweikecloud Web Based(optional), Gweikecloud Offline, Lightburn
    Connection / Transmission Wi-Fi, USB, Ethernet
    Supported File Types SVG, DXF, JPG, JPEG, PNG, BMP, TIF, CR2
    Wireless Compatibility Ability to connect through local network (ethernet or WiFi) without Internet connection
    802.11n

     

    Warranty Details:

    • Gweike Cloud CO2 Laser comes with a 1-year warranty (with 50W) or 2-year warranty (with 55W) on the laser engraving machine (excluding consumables / shipping)
    • 100% money back guarantee (minus shipping and handling costs) if you return your unit in like-new condition within 30 days of the ship date.
    • Dedicated, local US-based support for quick answers to questions

    Gweike Cloud CO2 Laser Product Manuals:

    Click the links below to download product manuals for the Gweike Cloud CO2 Laser.

    Gweike Cloud CO2 Laser Product Manual Downloads: 

    Gweike Cloud CO2 Laser Product Manual Download Gweike Cloud CO2 Laser Quick Instructions Download
    Gweike Cloud Basic II 50W CO2 Laser Cutter & Engraver Manual PDF
    		Gweike Cloud Basic II 50W CO2 Laser Cutter & Engraver Quick Instructions PDF

    We offer FREE Shipping throughout the 48 contiguous United States! Yes, no hidden costs at checkout! 

    Summary

    • Order cutoff: 5pm PST
    • Order handling: 1-3 days
    • Order transit: 3-7 days
    • Free shipping to the contiguous United States

    Order Confirmation & Dispatch
    As soon as you place an order with us you'll receive an order confirmation email, and we'll get working to have your order dispatched as soon as we can.

    Typically, we'll dispatch your order within 1 business day, however this can vary depending on the product and our warehouses, so please allow up to 3 business days.

    Once your order has dispatched from our warehouse, you'll receive shipping confirmation within 24 hours of your order leaving our warehouse.

    General Delivery Timeframes
    Delivery timeframes will vary dependent on your location and the items you've ordered.

    In general, these are the delivery timeframes you can expect:

    • 1-7 Business Days - Delivery within the contiguous United States 

    The above is intended to be used as a guide, and may not apply in all cases. Some products may have specific 'Delivery Timeframe' information, which can be found on its own tab, or on the main 'Description' tab of the product.

    Home Delivery (Bulky Items)

    • This service is generally for products over 40kg in weight, as it is a requirement for these products to be palletised for delivery.
    • This service utilises power tailgates with two-man crews or crane trucks when required and this is included in the quoted price.
    • The receiver will be contacted prior to delivery to arrange a suitable delivery date and time. Deliveries are scheduled for either an AM or PM slot on any given day.
    • Delivery is to front car port, driveway, doorstep or wherever practical depending upon site access. Drivers are not permitted to move item(s) within the residence or around the property due to OHS reasons.
    • This service assumes reasonable and safe access to the site is available. Overhanging trees, steep driveways, unsealed driveways, narrow driveways or streets or an unforeseen obstruction may deem the delivery unavailable.
    • If your delivery address is in a regional or remote location, we recommend shipping to the nearest depot as the most affordable option.

    Other Terms & Conditions

    If you happen to miss the delivery, you will be required to pick up your item(s) from the freight company's depot. Re-delivery can be arranged to your home, however this will incur extra costs.

    We can't advise on the exact time and day the delivery will occur as this is not within our control, however you will be emailed the tracking details where you will be able to contact the freight company for more accurate timeframes.

    It is your responsibility to advise us if:

    • someone will be available to sign for delivery.
    • there's somewhere safe the item can be left if no one will be home.
    • if the address is a business address, as we will require the business hours of the business and name of the building.
    • you notice any damage. If so, you should make note of it when signing for delivery or do not agree to accept the delivery. If you do accept delivery you are required to immediately take photos using your smart phone or camera of the damaged packaging or products inside the packaging. If your item(s) do arrived damaged please send photos to support@themakerschest.com, then visit our returns page and lodge your return claim online.

    We get it. You've got a lot of choice when it comes to online retailers. Here's why we think you should shop with us at The Maker's Chest.

    ✅ You get valuable bonuses with every purchase of a laser engraving machine that will add value to your entire business.

    ✅ We offer a Lowest Price Guarantee. What does that mean? It means you are getting the lowest prices! If you find a lower price, call us!

    ✅ We offer FREE shipping to the 48 contiguous United States and we've got a 30-day No Stress Returns Policy. We know that sometimes we change our minds, so our policy takes the stress out of your purchase.

    ✅ We offer local, US-based support that is available to guide you through your purchasing decisions. And we don't forget about you after that either! 

    ✅ We're a family owned, small business. Our business is a reflection of ourselves, driven by strong values and a desire to do good for others.

    We provide round the clock customer support. Even if we're not manning the phones late at night, you can reach out to us via email or chat on the website. Our official business hours are Monday - Friday, 9am - 5pm, but outside of these hours we're still here, and we'll get back to you as soon as we can!

    Remember, we're always here to help, so give us a call on +1 833-962-5377, email us at support@themakerschest.com, or chat with us using the chat bubble in the bottom right corner of your screen.

    Unleash a powerhouse of laser precision in your workspace with the Gweike Cloud 50W CO2 Laser Cutter & Engraver.

    Introducing the Gweike Cloud 50W CO2 Laser Cutter & Engraver, a versatile and user-friendly machine designed for both home use and small-batch production projects.  

    Gweike Cloud Basic II 50W CO2 Laser Cutter & Engraver Metrics 1Gweike Cloud Basic II 50W CO2 Laser Cutter & Engraver Metrics 2

    Compatible Materials:

    Wood

    MDF / Plywood

    Leather

    Plastics

    Fabric

    Stone

    Coated Metals

    Glass

    The Gweike Cloud CO2 Laser stands out with its ultra-powerful 50/55W CO2 laser source that slices through materials with speed and surgical precision. At up to 600mm/s, it operates 3.4x faster than competitor models, saving you time on every project.

    Compressed spot technology concentrates the laser into an ultra-fine 0.001” beam for stunning detail. And the built-in 5MP camera enables effortless positioning, scanning existing objects to extract designs, and real-time monitoring. With its combination of power, precision, speed, and smart features, the Gweike Cloud CO2 Laser is in a class of its own.

    With robust capabilities made easy, the Gweike Cloud CO2 is the perfect laser machine for everyone from DIY hobbyists to professional makers. Its 50W or 55W laser and 20" X 12" work area allow you to take on large-scale projects with confidence.

    Intuitive features like auto-focus and material recognition enable worry-free operation for beginners. And its speed and precision satisfy pros needing higher volumes. No matter your skill level, the Gweike Cloud empowers you to make your creative vision a reality.

    Gweike Cloud Basic II 50W CO2 Laser Cutter & Engraver Lifestyle Side Angle

    Ultimate Speed and Precision

    Experience carving speeds of up to 600 mm/s and ultra-fine 0.001" engraving precision, thanks to the Gweike CO2's advanced technology and double Y-axis motion design. With a CO2 glass laser tube that lasts up to 10,000 hrs, this machine ensures smooth and accurate results for all your projects.

    Gweike Cloud Basic II 50W CO2 Laser Cutter & Engraver Stats

    Smart Features for Easy Operation

    The Gweike Cloud CO2 Laser comes equipped with a built-in 5 MP camera for precise positioning and live preview of designs. Its material recognition function automatically sets operating parameters, while AI autofocus ensures consistent cutting results.

    Plus, with its intuitive controls and compatibility with popular engraving software, such as LightBurn and CorelDraw, operating this machine is a breeze.

    Upgradable options include: 

    • Add an air filter is equipped with 3-layer filtration and ensures efficient air purification and safe operating environment.
    • Add a spare 2.0" laser lens for your Gweike Cloud machine ensures a small spot size and impressive engraving results.
    • A spare CO₂ 50W laser tube features an impressive lifespan of up to 10,000 hours and can be easily installed into the Geike Cloud laser cutter.
    • Add an inline dust fan that makes smoke and fumes removal much more efficient and provides a safer operating environment.
    Gweike Cloud Basic II 50W CO2 Laser Cutter & Engraver Passthrough

    Enhanced Safety and Convenience

    With a fully enclosed design and Class I safety rating, the Gweike Cloud CO2 Laser prioritizes user safety. It features an efficient internal closed-loop liquid cooling system, a heat exchanger, and a three-stage filtration system to eliminate toxic fumes and odors.

    The machine's pass-through slot allows for engraving on objects that exceed the working area dimensions, while its quiet operation ensures a comfortable working environment.

    Gweike Cloud Basic II 50W CO2 Laser Cutter & Engraver Safety

    Key Features of the Gweike Cloud CO2 Laser include:

    1. 50W or 55W CO2 laser for cutting and engraving on various materials
    2. Fully enclosed design with lid opening protection for safe operation
    3. Built-in air-assist to protect the laser lens and ensure clean cuts
    4. Removable waste tray for easy clean-up
    5. Optional air filter with three-stage filtration for eliminating toxic fumes and odors
    6. Quiet operation with noise level not exceeding 70 dB
    7. CE, FCC, and FDA certification for compliance with safety standards
    8. Working area of 510 x 300 mm and maximum workpiece height of 51 mm
    9. Illuminated working area with warm light LED strips for better visibility
    10. Multiple connectivity options including Wi-Fi, Ethernet, and USB
    11. Start / stop button with LED indicator for easy machine control
    12. Three software options available, including the Gweike Cloud web-based online software for beginners.

      Gweike Cloud Basic II 50W CO2 Laser Cutter & Engraver Exhaust

      Wide Material Compatibility

      From wood and acrylic to metal, paper, leather, and beyond, the Gweike Cloud CO2 Laser is compatible with over 400 materials for cutting and engraving. Its high laser output power of 50W allows for cutting up to 20mm of wood and 15mm of acrylic in a single pass, making it ideal for various applications.

      Gweike Cloud Basic II 50W CO2 Laser Cutter & Engraver Materials

       
      Materials Cuts (Max Depth) Engraves
      Wood ✅ (20mm) ✅
      Acrylic ✅ (15mm) ✅
      MDF ✅ (9mm) ✅
      Paper ✅ (10mm) ✅
      Leather ✅ (13mm) ✅
      Delrin ✅ (14mm) ✅
      Plastic ✅ (14mm) ✅
      Melamine ✅ (8mm) ✅
      Mylar ✅ (7mm) ✅
      Rubber ✅ (8mm) ✅
      Pressboard ✅ (20mm) ✅
      Fabric ✅ (20mm) ✅
      Cork ✅ (15mm) ✅
      Matte Board ✅ (13mm) ✅
      Fiberglass ✅ (13mm) ✅
      Glass ❌ ✅
      Coated Metals ❌ ✅
      Ceramic ❌ ✅
      Marble ❌ ✅
      Mother of Pearl ❌ ✅
      Tile ❌ ✅
      Corian ❌ ✅
      Anodized Aluminum ❌ ✅

       

      What's Included?

      • Gweike Cloud 50/55W CO₂ laser cutter and engraver
      • Inline dust fan
      • Material package
      • Tool set
      • Accessory set
      • Air hoses with clamps
      • All necessary cables
      • User manual
      Gweike Cloud Basic II 50W CO2 Laser Cutter & Engraver TableTop

      Compare With Other Gweike Cloud CO2 Laser Engravers:

      Features Gweike Cloud Pro II 50W Gweike Cloud Pro II 55W Gweike Cloud RF
      CO2 Laser Power 50W 55W 38W
      Laser Source CO2 Glass Tube CO2 Glass Tube CO2 RF Metal Tube
      Laser Tube Lifespan 10,000 hrs 10,000 hrs 20,000 hrs
      Work Area 20" X 12" 20" X 12" 20" X 11.5"
      Max Speed 600mm/s 600mm/s 1,200mm/s
      Max Cutting Depth 20mm (Wood) 25mm (Wood) 25mm (Wood)
      Focusing Software Control Autofocus Autofocus
      Camera 5MP 5MP 5MP
      Z Height 2.0" 2.0" 2.0"
      Engraving Precision 1,000 dpi 1,000 dpi 4,000 dpi
      Integrated Air Assist ✅ ✅ ✅
      Integrated Liquid Cooling ✅ ✅ ✅
      Inline Dust Fan ✅ ✅ ✅
      Pass Through Slot ✅ ✅ ✅
      Rotary Attachment ✅ ✅ ✅
      Rotary Engraving Diameter  30mm-74mm 30mm-74mm 30mm-74mm
      Included Warranty 1 Year 2 Years 1 Year
      LightBurn Compatible ✅ ✅ ✅

       


      Hardware
      Working Area Engraving Area: 20.08" (510mm) X 11.8" (300mm)
      Z-Height: 2.0"
      Machine Dimensions Machine Dimensions: 38.2" X 22.2" X 9.2" (970mm X 565mm X 234.5mm)
      Weight: 42.6 kg
      Laser Laser Safety Classification: Class 1 (FDA Certified)
      Laser Type: CO2 Glass Laser Tube
      Laser Power: 50/55W
      Lifespan: 10,000 hrs
      Resolution: Up to 1000 dpi
      Materials Processing Max. Cutting Depth: 0.59" (15mm) Basswood
      Max. Carving Speed: 600mm/s
      Carving Precision: 0.001” (0.025mm)
      Noise Rating: ≤70dB
      AI Camera Information Focus Mode: AI Visual AF/Material Recognition AF/Material Set-up AF
      Camera: High-resolution Ultra-wide Camera
      Number of Pixels (Effective): 5MP
      Visible Area: 19.29'' x 11.42"
      Positioning AI Visual Positioning: Error range ≤ 2mm
      Power AC 110-220V±10%, 50-60Hz

       

      Software
      Operating System
      		 Windows/macOS
      Control Software Gweikecloud Web Based(optional), Gweikecloud Offline, Lightburn
      Connection / Transmission Wi-Fi, USB, Ethernet
      Supported File Types SVG, DXF, JPG, JPEG, PNG, BMP, TIF, CR2
      Wireless Compatibility Ability to connect through local network (ethernet or WiFi) without Internet connection
      802.11n

       

      Warranty Details:

      • Gweike Cloud CO2 Laser comes with a 1-year warranty (with 50W) or 2-year warranty (with 55W) on the laser engraving machine (excluding consumables / shipping)
      • 100% money back guarantee (minus shipping and handling costs) if you return your unit in like-new condition within 30 days of the ship date.
      • Dedicated, local US-based support for quick answers to questions

      Gweike Cloud CO2 Laser Product Manuals:

      Click the links below to download product manuals for the Gweike Cloud CO2 Laser.

      Gweike Cloud CO2 Laser Product Manual Downloads: 

      Gweike Cloud CO2 Laser Product Manual Download Gweike Cloud CO2 Laser Quick Instructions Download
      Gweike Cloud Basic II 50W CO2 Laser Cutter & Engraver Manual PDF
      		Gweike Cloud Basic II 50W CO2 Laser Cutter & Engraver Quick Instructions PDF

      We offer FREE Shipping throughout the 48 contiguous United States! Yes, no hidden costs at checkout! 

      Summary

      • Order cutoff: 5pm PST
      • Order handling: 1-3 days
      • Order transit: 3-7 days
      • Free shipping to the contiguous United States

      Order Confirmation & Dispatch
      As soon as you place an order with us you'll receive an order confirmation email, and we'll get working to have your order dispatched as soon as we can.

      Typically, we'll dispatch your order within 1 business day, however this can vary depending on the product and our warehouses, so please allow up to 3 business days.

      Once your order has dispatched from our warehouse, you'll receive shipping confirmation within 24 hours of your order leaving our warehouse.

      General Delivery Timeframes
      Delivery timeframes will vary dependent on your location and the items you've ordered.

      In general, these are the delivery timeframes you can expect:

      • 1-7 Business Days - Delivery within the contiguous United States 

      The above is intended to be used as a guide, and may not apply in all cases. Some products may have specific 'Delivery Timeframe' information, which can be found on its own tab, or on the main 'Description' tab of the product.

      Home Delivery (Bulky Items)

      • This service is generally for products over 40kg in weight, as it is a requirement for these products to be palletised for delivery.
      • This service utilises power tailgates with two-man crews or crane trucks when required and this is included in the quoted price.
      • The receiver will be contacted prior to delivery to arrange a suitable delivery date and time. Deliveries are scheduled for either an AM or PM slot on any given day.
      • Delivery is to front car port, driveway, doorstep or wherever practical depending upon site access. Drivers are not permitted to move item(s) within the residence or around the property due to OHS reasons.
      • This service assumes reasonable and safe access to the site is available. Overhanging trees, steep driveways, unsealed driveways, narrow driveways or streets or an unforeseen obstruction may deem the delivery unavailable.
      • If your delivery address is in a regional or remote location, we recommend shipping to the nearest depot as the most affordable option.

      Other Terms & Conditions

      If you happen to miss the delivery, you will be required to pick up your item(s) from the freight company's depot. Re-delivery can be arranged to your home, however this will incur extra costs.

      We can't advise on the exact time and day the delivery will occur as this is not within our control, however you will be emailed the tracking details where you will be able to contact the freight company for more accurate timeframes.

      It is your responsibility to advise us if:

      • someone will be available to sign for delivery.
      • there's somewhere safe the item can be left if no one will be home.
      • if the address is a business address, as we will require the business hours of the business and name of the building.
      • you notice any damage. If so, you should make note of it when signing for delivery or do not agree to accept the delivery. If you do accept delivery you are required to immediately take photos using your smart phone or camera of the damaged packaging or products inside the packaging. If your item(s) do arrived damaged please send photos to support@themakerschest.com, then visit our returns page and lodge your return claim online.

      We get it. You've got a lot of choice when it comes to online retailers. Here's why we think you should shop with us at The Maker's Chest.

      ✅ You get valuable bonuses with every purchase of a laser engraving machine that will add value to your entire business.

      ✅ We offer a Lowest Price Guarantee. What does that mean? It means you are getting the lowest prices! If you find a lower price, call us!

      ✅ We offer FREE shipping to the 48 contiguous United States and we've got a 30-day No Stress Returns Policy. We know that sometimes we change our minds, so our policy takes the stress out of your purchase.

      ✅ We offer local, US-based support that is available to guide you through your purchasing decisions. And we don't forget about you after that either! 

      ✅ We're a family owned, small business. Our business is a reflection of ourselves, driven by strong values and a desire to do good for others.

      We provide round the clock customer support. Even if we're not manning the phones late at night, you can reach out to us via email or chat on the website. Our official business hours are Monday - Friday, 9am - 5pm, but outside of these hours we're still here, and we'll get back to you as soon as we can!

      Remember, we're always here to help, so give us a call on +1 833-962-5377, email us at support@themakerschest.com, or chat with us using the chat bubble in the bottom right corner of your screen.