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OneLaser X Series Desktop CO2 Laser

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Original Price $3,995.00
Current Price $2,995.00

✅ 30-Day No Stress Returns

✅ Lowest Price Guarantee

✅ Free USA Shipping to Lower 48*

✅ Questions? Call Us: 833-962-5377

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Lowest Price Guarantee
Free USA Shipping*
Call Us: +1 833-962-5377

Proud Laser Engraving Suppliers To Major Companies

University of Wisconsin Madison Laser Cutter Customer
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Dogs at Play Laser Cutter Customer

The OneLaser X Series Laser is the ultimate tool for creators, businesses, and hobbyists seeking unparalleled performance.

Unleash the power of precision with the OneLaser X Series Desktop CO2 Laser. This cutting-edge machine is not your average toy - it's a true workhorse that delivers unparalleled performance and versatility.   

OneLaser X Series Desktop CO2 Laser Metrics 1OneLaser X Series Desktop CO2 Laser Metrics 2

Compatible Materials:

Compatible Laser Engraving Materials Wood

Wood

Compatible Laser Engraving Materials Plywood

MDF / Plywood

Compatible Laser Engraving Materials Leather

Leather

Compatible Laser Engraving Materials Plastics

Plastics

Compatible Laser Engraving Materials Fabric

Fabric

Compatible Laser Engraving Materials Stone

Stone

Compatible Laser Engraving Materials Metal

Coated Metals

Compatible Laser Engraving Materials Glass

Glass

Revolutionize your workflow with the OneLaser X Series Desktop CO2 Laser. This cutting-edge machine is engineered to redefine the boundaries of what's possible in desktop laser engraving and cutting

Experience OneLaser's superior build quality, accompanied with a 3-year warranty and local US-based support to give you the assurance you need to be confident in your investment.

  • Blazing-fast engraving speeds up to 1200 mm/s, with 3G acceleration, the fastest in its class
  • Precise 0.05 mm accuracy and 2000 DPI resolution for exceptional detail
  • Massive 23.6" x 11.8" workspace to tackle projects of any size
  • Intelligent FumeGuard™ system for a clean, safe work environment
  • Seamless remote control and monitoring via WiFi connectivity

Whether you're a hobbyist, maker, or professional, the OneLaser X Series empowers you to bring your creative visions to life with unparalleled speed, precision, and efficiency. Elevate your craft and unlock new possibilities with this industry-leading desktop laser.

OneLaser X Series Desktop CO2 Laser Banner

Get Faster, Sharper Results Every Time

Experience unmatched engraving speeds and accuracy with the OneLaser X. Featuring True 3G Acceleration (29,430mm/s²), the OneLaser X delivers speeds of up to 1200mm/s on the XRF version and 800mm/s on the XT version. This allows you to finish projects quickly without compromising on detail. The 0.05mm accuracy ensures photorealistic 3D engravings with up to 2000 DPI, bringing your designs to life with incredible sharpness and depth. Whether you’re engraving intricate logos or creating detailed artwork, you’ll enjoy flawless precision every time.

OneLaser X Series Desktop CO2 Laser Aesthetics

Work with Confidence Knowing Your Safety Is Prioritized

The OneLaser X is engineered with a range of features to simplify your workflow and enhance your productivity. The intuitive touch-screen interface allows for real-time adjustments and instant status updates, so you can focus on creating instead of managing settings. With RedDot positioning and XFocus™ autofocus technology, aligning your laser for precise cuts has never been easier. The automated cooling system and safety features like temperature rise alerts ensure your machine is protected while you work.

OneLaser X Series Desktop CO2 Laser Features

Streamline Your Work and Maximize Efficiency

Tackle projects of all sizes with the OneLaser X’s spacious 23.6” x 11.8” work area, making it ideal for a wide range of engraving and cutting tasks. Whether you’re crafting custom tumblers or larger, more intricate designs, the Pass-through feature provides access for longer materials, while the Conveyor Feeder add-on lets you scale your production effortlessly. Add the BaseBoost™ feature for handling larger items like 40oz tumblers while keeping your workspace dust-free and safe.

OneLaser X Series Desktop CO2 Laser Specification

      A Laser That Lasts and Makes Your Life Easier

      The OneLaser X isn’t just fast; it’s also engineered for a quieter, more efficient operation. The intelligent noise reduction system ensures that your workspace remains quiet, with noise levels below 65 decibels, so you can work without the disruption of a loud machine. Despite its quiet performance, the OneLaser X doesn’t compromise on power, delivering impressive results even with continuous operation.

      OneLaser X Series Desktop CO2 Laser Side View Software

      Connect and Create with Ease, No Matter Your Tools

      With Wi-Fi connectivity, the OneLaser X allows you to operate, adjust, and monitor your machine remotely, giving you flexibility in your workspace. Whether you’re working from home or running a production line, you can stay connected to your machine from anywhere. The machine is also compatible with Lightburn, RDWorks, and LaserMaker, allowing you to easily import various file formats like AI, PDF, SVG, and more, making it a versatile tool for a range of applications.

      Specifications and Features


      Model ONELASER XT ONELASER XRF
      Workspace Area 600 x 300mm 600 x 300mm

       
      MEASUREMENTS
       
      Machine Weight 52kg 56kg
      Machine Dimensions(L×W×H) 1085 x 725 x 268mm 1085 x 725 x 268mm
      Exhaust Diameter 100mm 100mm
      Max Hold Weight 20kg 20kg
      Laser Source 55W CO2 Glass Tube 38W RF Metal Tube
      Cooling Method Built-in Water Cooling Built-in Air Cooling
      Max Acceleration 3G (29,430mm/s²) 3G (29,430mm/s²)
      Max Engraving Speed 800mm/s 1200mm/s
      Positioning Accuracy <=0.01mm <=0.01mm
      Laser Dot Size 0.25mm 0.07mm
      Built-In Memory 128MB 128MB
      Operating Noise Level <65dB <65dB
      3D Photorealistic Engraving ×
      FumeGuard™
      XFocus™
      MagSwitch™
      WiFi Connectivity
      Red Dot Positioning
      High-Precision Camera
      Open Door Protection
      Air Assist Intake
      Lightburn Software
      Material Collection Tray
      Honeycomb Table Included Included
      Hassle-Free Alignment
      OneTouch+™ Control Panel
      Base Boost™ Pass-through 160mm Pass-through 160mm
      Auto Conveyor Feeder

       

      Frequently Asked Questions About OneLaser X Series Desktop CO2 Laser

      What materials can the OneLaser X Series engrave?

      The OneLaser X Series can handle a wide range of materials, including wood, acrylic, leather, paper, and some metals. It is particularly suitable for intricate engraving and cutting projects, thanks to its high precision and advanced technology.

      What is the engraving speed of this laser?

      The engraving speeds vary depending on the model. The XT version can achieve up to 800 mm/s, while the XRF model reaches 1200 mm/s. These speeds are powered by advanced DSP motion control for efficient operations​

      What safety features does the OneLaser X Series include?

      It is equipped with the FumeGuard™ system, which monitors and filters harmful fumes, ensuring a safe workspace. Additionally, the laser operates only when the lid is securely closed to protect users from accidental exposure​

      How does it ensure precision in engraving?

      The OneLaser X Series uses RedDot positioning and XFocus™ technology for pinpoint accuracy. It offers up to 4000 DPI resolution, enabling detailed and photorealistic engraving results​

      What is the difference between the XT and XRF power options?

      The XT model uses a 55W DC Glass Tube, ideal for efficient crafting, while the XRF version features a 38W RF metal tube for high-speed, photorealistic engravings. Both models offer unique benefits based on project requirements​

      What is the workspace size?

      The engraving bed measures 600 mm x 300 mm (23.6” x 11.8”), providing ample space for various project sizes. Optional add-ons allow for longer material handling​

      Is the OneLaser X Series beginner-friendly?

      Yes, it features an intuitive touchscreen interface, pre-programmed material settings, and a motorized laser head for autofocus. These features simplify the learning curve for newcomers​

      How is maintenance managed?

      Regular maintenance involves cleaning the laser lens, ensuring proper ventilation, and checking alignment. The machine's design reduces wear and tear, requiring minimal adjustments over time​

      OneLaser X Series Desktop CO2 Laser Specifications:

      OneLaser X Series Desktop CO2 OneLaser X Series Desktop CO2 Product Specifications
      Product Information Laser Module Output Power: 55W Glass Tube / 38W RF Tube
      Max Speed: 800 mm/s / 1200 mm/s
      Work Area

      Max working area: 600 x 300 mm (23.62 x 11.81 inch)

      Max height: 268 mm (10.55 inch)

      Software and Connection Operating Systems: Windows / macOS / Linux
      Control Software: Lightburn / RDWorks / LaserMaker
      Supported File Type: AI / PDF / SC / DXF / HPGL / PLT / RD / SCPRO2 / SVG / LBRN / BMP / JPG / JPEG / PNG / GIF / TIF / TIFF / TGA
      Connection / Transmission: Wi-Fi / Ethernet / Direct network cable

      OneLaser X Series Desktop CO2 Laser Engraver Warranty Details:

      • OneLaser X Series comes with a 3-year warranty on the laser engraving machine (excluding consumables / shipping).
      • 100% money back guarantee (minus shipping and handling costs) if you return your unit in like-new condition within 30 days of the ship date.
      • Dedicated, local US-based support for quick answers to questions.

      OneLaser X Series Desktop CO2 Laser Product Manuals:

      Click the links below to download product manuals for the OneLaser X Series Desktop CO2 Laser.

      OneLaser X Series Product Manual Downloads: 

      OneLaser X Series Product Manual Download
      OneLaser X Series Desktop CO2 Laser Product Manual Download



        We offer FREE Shipping* throughout the 48 contiguous United States! Yes, no hidden costs at checkout! 

        *This is with the exception of the following brands of products at the moment, on which we DO have to charge shipping: 

        • OneLaser X Series Laser Engravers
        • OneLaser Hydra Series Laser Engravers
        • PiBurn Laser Rotary Accessories

        Summary

        • Order cutoff: 5pm PST
        • Order handling: 1-3 days
        • Order transit: 3-7 days
        • Free shipping to the contiguous United States

        Order Confirmation & Dispatch
        As soon as you place an order with us you'll receive an order confirmation email, and we'll get working to have your order dispatched as soon as we can.

        Typically, we'll dispatch your order within 1 business day, however this can vary depending on the product and our warehouses, so please allow up to 3 business days.

        Once your order has dispatched from our warehouse, you'll receive shipping confirmation within 24 hours of your order leaving our warehouse.

        General Delivery Timeframes
        Delivery timeframes will vary dependent on your location and the items you've ordered.

        In general, these are the delivery timeframes you can expect:

        • 1-7 Business Days - Delivery within the contiguous United States 

        The above is intended to be used as a guide, and may not apply in all cases. Some products may have specific 'Delivery Timeframe' information, which can be found on its own tab, or on the main 'Description' tab of the product.

        Home Delivery (Bulky Items)

        • This service is generally for products over 40kg in weight, as it is a requirement for these products to be palletised for delivery.
        • This service utilises power tailgates with two-man crews or crane trucks when required and this is included in the quoted price.
        • The receiver will be contacted prior to delivery to arrange a suitable delivery date and time. Deliveries are scheduled for either an AM or PM slot on any given day.
        • Delivery is to front car port, driveway, doorstep or wherever practical depending upon site access. Drivers are not permitted to move item(s) within the residence or around the property due to OHS reasons.
        • This service assumes reasonable and safe access to the site is available. Overhanging trees, steep driveways, unsealed driveways, narrow driveways or streets or an unforeseen obstruction may deem the delivery unavailable.
        • If your delivery address is in a regional or remote location, we recommend shipping to the nearest depot as the most affordable option.

        Other Terms & Conditions

        If you happen to miss the delivery, you will be required to pick up your item(s) from the freight company's depot. Re-delivery can be arranged to your home, however this will incur extra costs.

        We can't advise on the exact time and day the delivery will occur as this is not within our control, however you will be emailed the tracking details where you will be able to contact the freight company for more accurate timeframes.

        It is your responsibility to advise us if:

        • someone will be available to sign for delivery.
        • there's somewhere safe the item can be left if no one will be home.
        • if the address is a business address, as we will require the business hours of the business and name of the building.
        • you notice any damage. If so, you should make note of it when signing for delivery or do not agree to accept the delivery. If you do accept delivery you are required to immediately take photos using your smart phone or camera of the damaged packaging or products inside the packaging. If your item(s) do arrived damaged please send photos to support@themakerschest.com, then visit our returns page and lodge your return claim online.

        We get it. You've got a lot of choice when it comes to online retailers. Here's why we think you should shop with us at The Maker's Chest.

        You get valuable bonuses with every purchase of a laser engraving machine that will add value to your entire business.

        We offer a Lowest Price Guarantee. What does that mean? It means you are getting the lowest prices! If you find a lower price, call us!

        ✅ We offer FREE shipping* to the 48 contiguous United States and we've got a 30-day No Stress Returns Policy. We know that sometimes we change our minds, so our policy takes the stress out of your purchase.

        We offer local, US-based support that is available to guide you through your purchasing decisions. And we don't forget about you after that either! 

        We're a family owned, small business. Our business is a reflection of ourselves, driven by strong values and a desire to do good for others.

        We provide round the clock customer support. Even if we're not manning the phones late at night, you can reach out to us via email or chat on the website. Our official business hours are Monday - Friday, 9am - 5pm, but outside of these hours we're still here, and we'll get back to you as soon as we can!

        Remember, we're always here to help, so give us a call on +1 833-962-5377, email us at support@themakerschest.com, or chat with us using the chat bubble in the bottom right corner of your screen.

        The OneLaser X Series Laser is the ultimate tool for creators, businesses, and hobbyists seeking unparalleled performance.

        Unleash the power of precision with the OneLaser X Series Desktop CO2 Laser. This cutting-edge machine is not your average toy - it's a true workhorse that delivers unparalleled performance and versatility.   

        OneLaser X Series Desktop CO2 Laser Metrics 1OneLaser X Series Desktop CO2 Laser Metrics 2

        Compatible Materials:

        Compatible Laser Engraving Materials Wood

        Wood

        Compatible Laser Engraving Materials Plywood

        MDF / Plywood

        Compatible Laser Engraving Materials Leather

        Leather

        Compatible Laser Engraving Materials Plastics

        Plastics

        Compatible Laser Engraving Materials Fabric

        Fabric

        Compatible Laser Engraving Materials Stone

        Stone

        Compatible Laser Engraving Materials Metal

        Coated Metals

        Compatible Laser Engraving Materials Glass

        Glass

        Revolutionize your workflow with the OneLaser X Series Desktop CO2 Laser. This cutting-edge machine is engineered to redefine the boundaries of what's possible in desktop laser engraving and cutting

        Experience OneLaser's superior build quality, accompanied with a 3-year warranty and local US-based support to give you the assurance you need to be confident in your investment.

        • Blazing-fast engraving speeds up to 1200 mm/s, with 3G acceleration, the fastest in its class
        • Precise 0.05 mm accuracy and 2000 DPI resolution for exceptional detail
        • Massive 23.6" x 11.8" workspace to tackle projects of any size
        • Intelligent FumeGuard™ system for a clean, safe work environment
        • Seamless remote control and monitoring via WiFi connectivity

        Whether you're a hobbyist, maker, or professional, the OneLaser X Series empowers you to bring your creative visions to life with unparalleled speed, precision, and efficiency. Elevate your craft and unlock new possibilities with this industry-leading desktop laser.

        OneLaser X Series Desktop CO2 Laser Banner

        Get Faster, Sharper Results Every Time

        Experience unmatched engraving speeds and accuracy with the OneLaser X. Featuring True 3G Acceleration (29,430mm/s²), the OneLaser X delivers speeds of up to 1200mm/s on the XRF version and 800mm/s on the XT version. This allows you to finish projects quickly without compromising on detail. The 0.05mm accuracy ensures photorealistic 3D engravings with up to 2000 DPI, bringing your designs to life with incredible sharpness and depth. Whether you’re engraving intricate logos or creating detailed artwork, you’ll enjoy flawless precision every time.

        OneLaser X Series Desktop CO2 Laser Aesthetics

        Work with Confidence Knowing Your Safety Is Prioritized

        The OneLaser X is engineered with a range of features to simplify your workflow and enhance your productivity. The intuitive touch-screen interface allows for real-time adjustments and instant status updates, so you can focus on creating instead of managing settings. With RedDot positioning and XFocus™ autofocus technology, aligning your laser for precise cuts has never been easier. The automated cooling system and safety features like temperature rise alerts ensure your machine is protected while you work.

        OneLaser X Series Desktop CO2 Laser Features

        Streamline Your Work and Maximize Efficiency

        Tackle projects of all sizes with the OneLaser X’s spacious 23.6” x 11.8” work area, making it ideal for a wide range of engraving and cutting tasks. Whether you’re crafting custom tumblers or larger, more intricate designs, the Pass-through feature provides access for longer materials, while the Conveyor Feeder add-on lets you scale your production effortlessly. Add the BaseBoost™ feature for handling larger items like 40oz tumblers while keeping your workspace dust-free and safe.

        OneLaser X Series Desktop CO2 Laser Specification

            A Laser That Lasts and Makes Your Life Easier

            The OneLaser X isn’t just fast; it’s also engineered for a quieter, more efficient operation. The intelligent noise reduction system ensures that your workspace remains quiet, with noise levels below 65 decibels, so you can work without the disruption of a loud machine. Despite its quiet performance, the OneLaser X doesn’t compromise on power, delivering impressive results even with continuous operation.

            OneLaser X Series Desktop CO2 Laser Side View Software

            Connect and Create with Ease, No Matter Your Tools

            With Wi-Fi connectivity, the OneLaser X allows you to operate, adjust, and monitor your machine remotely, giving you flexibility in your workspace. Whether you’re working from home or running a production line, you can stay connected to your machine from anywhere. The machine is also compatible with Lightburn, RDWorks, and LaserMaker, allowing you to easily import various file formats like AI, PDF, SVG, and more, making it a versatile tool for a range of applications.

            Specifications and Features


            Model ONELASER XT ONELASER XRF
            Workspace Area 600 x 300mm 600 x 300mm

             
            MEASUREMENTS
             
            Machine Weight 52kg 56kg
            Machine Dimensions(L×W×H) 1085 x 725 x 268mm 1085 x 725 x 268mm
            Exhaust Diameter 100mm 100mm
            Max Hold Weight 20kg 20kg
            Laser Source 55W CO2 Glass Tube 38W RF Metal Tube
            Cooling Method Built-in Water Cooling Built-in Air Cooling
            Max Acceleration 3G (29,430mm/s²) 3G (29,430mm/s²)
            Max Engraving Speed 800mm/s 1200mm/s
            Positioning Accuracy <=0.01mm <=0.01mm
            Laser Dot Size 0.25mm 0.07mm
            Built-In Memory 128MB 128MB
            Operating Noise Level <65dB <65dB
            3D Photorealistic Engraving ×
            FumeGuard™
            XFocus™
            MagSwitch™
            WiFi Connectivity
            Red Dot Positioning
            High-Precision Camera
            Open Door Protection
            Air Assist Intake
            Lightburn Software
            Material Collection Tray
            Honeycomb Table Included Included
            Hassle-Free Alignment
            OneTouch+™ Control Panel
            Base Boost™ Pass-through 160mm Pass-through 160mm
            Auto Conveyor Feeder

             

            Frequently Asked Questions About OneLaser X Series Desktop CO2 Laser

            What materials can the OneLaser X Series engrave?

            The OneLaser X Series can handle a wide range of materials, including wood, acrylic, leather, paper, and some metals. It is particularly suitable for intricate engraving and cutting projects, thanks to its high precision and advanced technology.

            What is the engraving speed of this laser?

            The engraving speeds vary depending on the model. The XT version can achieve up to 800 mm/s, while the XRF model reaches 1200 mm/s. These speeds are powered by advanced DSP motion control for efficient operations​

            What safety features does the OneLaser X Series include?

            It is equipped with the FumeGuard™ system, which monitors and filters harmful fumes, ensuring a safe workspace. Additionally, the laser operates only when the lid is securely closed to protect users from accidental exposure​

            How does it ensure precision in engraving?

            The OneLaser X Series uses RedDot positioning and XFocus™ technology for pinpoint accuracy. It offers up to 4000 DPI resolution, enabling detailed and photorealistic engraving results​

            What is the difference between the XT and XRF power options?

            The XT model uses a 55W DC Glass Tube, ideal for efficient crafting, while the XRF version features a 38W RF metal tube for high-speed, photorealistic engravings. Both models offer unique benefits based on project requirements​

            What is the workspace size?

            The engraving bed measures 600 mm x 300 mm (23.6” x 11.8”), providing ample space for various project sizes. Optional add-ons allow for longer material handling​

            Is the OneLaser X Series beginner-friendly?

            Yes, it features an intuitive touchscreen interface, pre-programmed material settings, and a motorized laser head for autofocus. These features simplify the learning curve for newcomers​

            How is maintenance managed?

            Regular maintenance involves cleaning the laser lens, ensuring proper ventilation, and checking alignment. The machine's design reduces wear and tear, requiring minimal adjustments over time​

            OneLaser X Series Desktop CO2 Laser Specifications:

            OneLaser X Series Desktop CO2 OneLaser X Series Desktop CO2 Product Specifications
            Product Information Laser Module Output Power: 55W Glass Tube / 38W RF Tube
            Max Speed: 800 mm/s / 1200 mm/s
            Work Area

            Max working area: 600 x 300 mm (23.62 x 11.81 inch)

            Max height: 268 mm (10.55 inch)

            Software and Connection Operating Systems: Windows / macOS / Linux
            Control Software: Lightburn / RDWorks / LaserMaker
            Supported File Type: AI / PDF / SC / DXF / HPGL / PLT / RD / SCPRO2 / SVG / LBRN / BMP / JPG / JPEG / PNG / GIF / TIF / TIFF / TGA
            Connection / Transmission: Wi-Fi / Ethernet / Direct network cable

            OneLaser X Series Desktop CO2 Laser Engraver Warranty Details:

            • OneLaser X Series comes with a 3-year warranty on the laser engraving machine (excluding consumables / shipping).
            • 100% money back guarantee (minus shipping and handling costs) if you return your unit in like-new condition within 30 days of the ship date.
            • Dedicated, local US-based support for quick answers to questions.

            OneLaser X Series Desktop CO2 Laser Product Manuals:

            Click the links below to download product manuals for the OneLaser X Series Desktop CO2 Laser.

            OneLaser X Series Product Manual Downloads: 

            OneLaser X Series Product Manual Download
            OneLaser X Series Desktop CO2 Laser Product Manual Download



              We offer FREE Shipping* throughout the 48 contiguous United States! Yes, no hidden costs at checkout! 

              *This is with the exception of the following brands of products at the moment, on which we DO have to charge shipping: 

              • OneLaser X Series Laser Engravers
              • OneLaser Hydra Series Laser Engravers
              • PiBurn Laser Rotary Accessories

              Summary

              • Order cutoff: 5pm PST
              • Order handling: 1-3 days
              • Order transit: 3-7 days
              • Free shipping to the contiguous United States

              Order Confirmation & Dispatch
              As soon as you place an order with us you'll receive an order confirmation email, and we'll get working to have your order dispatched as soon as we can.

              Typically, we'll dispatch your order within 1 business day, however this can vary depending on the product and our warehouses, so please allow up to 3 business days.

              Once your order has dispatched from our warehouse, you'll receive shipping confirmation within 24 hours of your order leaving our warehouse.

              General Delivery Timeframes
              Delivery timeframes will vary dependent on your location and the items you've ordered.

              In general, these are the delivery timeframes you can expect:

              • 1-7 Business Days - Delivery within the contiguous United States 

              The above is intended to be used as a guide, and may not apply in all cases. Some products may have specific 'Delivery Timeframe' information, which can be found on its own tab, or on the main 'Description' tab of the product.

              Home Delivery (Bulky Items)

              • This service is generally for products over 40kg in weight, as it is a requirement for these products to be palletised for delivery.
              • This service utilises power tailgates with two-man crews or crane trucks when required and this is included in the quoted price.
              • The receiver will be contacted prior to delivery to arrange a suitable delivery date and time. Deliveries are scheduled for either an AM or PM slot on any given day.
              • Delivery is to front car port, driveway, doorstep or wherever practical depending upon site access. Drivers are not permitted to move item(s) within the residence or around the property due to OHS reasons.
              • This service assumes reasonable and safe access to the site is available. Overhanging trees, steep driveways, unsealed driveways, narrow driveways or streets or an unforeseen obstruction may deem the delivery unavailable.
              • If your delivery address is in a regional or remote location, we recommend shipping to the nearest depot as the most affordable option.

              Other Terms & Conditions

              If you happen to miss the delivery, you will be required to pick up your item(s) from the freight company's depot. Re-delivery can be arranged to your home, however this will incur extra costs.

              We can't advise on the exact time and day the delivery will occur as this is not within our control, however you will be emailed the tracking details where you will be able to contact the freight company for more accurate timeframes.

              It is your responsibility to advise us if:

              • someone will be available to sign for delivery.
              • there's somewhere safe the item can be left if no one will be home.
              • if the address is a business address, as we will require the business hours of the business and name of the building.
              • you notice any damage. If so, you should make note of it when signing for delivery or do not agree to accept the delivery. If you do accept delivery you are required to immediately take photos using your smart phone or camera of the damaged packaging or products inside the packaging. If your item(s) do arrived damaged please send photos to support@themakerschest.com, then visit our returns page and lodge your return claim online.

              We get it. You've got a lot of choice when it comes to online retailers. Here's why we think you should shop with us at The Maker's Chest.

              You get valuable bonuses with every purchase of a laser engraving machine that will add value to your entire business.

              We offer a Lowest Price Guarantee. What does that mean? It means you are getting the lowest prices! If you find a lower price, call us!

              ✅ We offer FREE shipping* to the 48 contiguous United States and we've got a 30-day No Stress Returns Policy. We know that sometimes we change our minds, so our policy takes the stress out of your purchase.

              We offer local, US-based support that is available to guide you through your purchasing decisions. And we don't forget about you after that either! 

              We're a family owned, small business. Our business is a reflection of ourselves, driven by strong values and a desire to do good for others.

              We provide round the clock customer support. Even if we're not manning the phones late at night, you can reach out to us via email or chat on the website. Our official business hours are Monday - Friday, 9am - 5pm, but outside of these hours we're still here, and we'll get back to you as soon as we can!

              Remember, we're always here to help, so give us a call on +1 833-962-5377, email us at support@themakerschest.com, or chat with us using the chat bubble in the bottom right corner of your screen.