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OneLaser HYDRA 7 CO2 Cabinet Dual Laser System

By OneLaser

Save 29%
Original Price $6,995.00
Current Price $4,995.00

✅ $2,000+ In Bonuses With Every Laser

✅ 30-Day No Stress Returns

✅ Lowest Price Guarantee

✅ Free USA Shipping to Lower 48*

✅ Questions? Call Us: 833-962-5377

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Why Buy From Us? $2,000+ in BONUSES:

Partnership Benefits | Creative Fabrica, JDS Industries, JPPlus and more!

FREE Personal LaserGuide AI Chatbot | Your 24/7 Laser Engraving Assistant

FREE Mastering ETSY in 2024 Video Course + Your Golden Upsell | 26 Guided Videos

FREE 10,000+ Laser Cut Design Files | SVG DXF Mega Bundle

FREE 2,500+ Premium Font Bundle | Commercial Use

30-Day No Stress Returns
Lowest Price Guarantee
Free USA Shipping*
Call Us: +1 833-962-5377

Pre-Sale Notice / Delivery Time: Hydra 7 and Hydra 9 have a 50 working days pre-sale delivery time while Hydra 13 has 80 working days and Hydra 16 has 70 working days delivery time frame.

Go big or go home with the OneLaser HYDRA 7 CO2 Cabinet Dual Laser System.

Experience cutting-edge laser technology with the OneLaser HYDRA 7, a dual-laser system combining an 80W DC glass tube and a 38W RF metal tube for unparalleled engraving and cutting precision. 

OneLaser HYDRA 7 CO2 Cabinet Dual Laser System Metrics 1OneLaser HYDRA 7 CO2 Cabinet Dual Laser System Metrics 2

Compatible Materials:

Compatible Laser Engraving Materials Wood

Wood

Compatible Laser Engraving Materials Plywood

MDF / Plywood

Compatible Laser Engraving Materials Leather

Leather

Compatible Laser Engraving Materials Plastics

Dark Plastics

Compatible Laser Engraving Materials Fabric

Fabric

Compatible Laser Engraving Materials Stone

Stone

Prepare to be amazed by the OneLaser HYDRA 7 CO2 Cabinet Dual Laser System. This high-performance machine is the ultimate tool for creative professionals who demand the best. With an industry-leading 38.1mm pass-through door, the HYDRA 7 can handle oversized materials with ease, empowering you to create without constraints.

  • Adjustable airflow for cleaner, sharper cuts and maximized laser efficiency
  • QuickSwitch™ lens system for fast, tool-free adjustments
  • 4 bed sizes to accommodate every project, from 700mm x 500mm to 1600mm x 1000mm
  • Panoramic visibility for seamless monitoring of your creative process
  • True 3G acceleration up to 29,430mm/s² for unparalleled engraving speed

The OneLaser HYDRA 7 delivers the finest carvings with intricate 2000 DPI detail, ensuring each cut is a masterpiece of delicate craftsmanship. Unlock your full creative potential and take your productivity to new heights with this precision-engineered marvel.

OneLaser HYDRA Series Cabinet Dual-Laser System Profile

Dual-Laser Power for Maximum Versatility

Harness the combined power of an 80W DC glass tube and a 38W RF metal tube, offering the best of both worlds. The RF metal tube ensures ultra-fine engraving with 3D photorealistic precision up to 2000 DPI, while the glass tube delivers deep, high-speed cuts. Whether working with wood, acrylic, leather, or other materials, this hybrid system provides unmatched flexibility and accuracy.

OneLaser HYDRA Series Cabinet Dual-Laser System Features

Precision Meets Speed – True 3G Acceleration

Boost productivity with high-speed engraving and cutting, reaching speeds of up to 1200mm/s with True 3G acceleration (29,430mm/s²). The XFocus™ motorized laser head ensures automatic adjustments, eliminating manual focus errors and streamlining your workflow for effortless precision.

OneLaser HYDRA Series Cabinet Dual-Laser System Top


Seamless Workflow with Advanced Features

The QuickSwitch™ lens system allows tool-free focus lens changes, making adjustments fast and effortless. Integrated WiFi connectivity enables remote operation, while the high-precision 5M camera provides real-time monitoring and contour alignment for exact positioning. With Lightburn and RDWorks compatibility, your design possibilities are limitless.

OneLaser HYDRA Series Cabinet Dual-Laser System Sample


      Designed for Large-Scale Creations

      No project is too big with the industry-leading 38.1mm pass-through door design, allowing oversized materials to fit seamlessly. Choose from four spacious bed sizes—ranging from 700mm x 500mm to 1600mm x 1000mm—to match your creative ambitions. Deep-locking pins keep the honeycomb plate securely in place, ensuring stability and precision throughout every cut and engrave.

      OneLaser HYDRA Series Cabinet Dual-Laser System Software


      Safety & Efficiency at Its Core

      The FumeGuard™ filtration system actively controls harmful fumes, protecting your workspace, home, and loved ones. The adjustable airflow system eliminates burn marks for cleaner, sharper cuts, while the built-in leveling gauge ensures perfect laser alignment every time. Plus, with the sealed safety design, the laser will not operate unless all covers are properly closed, providing complete peace of mind.

      Specifications and Features


      Model Hydra 7
      Workspace Area 700 x 500mm
      Machine Weight 175kg
      Machine Dimensions(L×W×H) 1300*1045*1035mm
      Exhaust Diameter 150mm
      Max Hold Weight 20kg
      Laser Source(Glass Tube) 80W
      Dual Source Add-On(RF Tube) 38W/75W
      Laser Dot Size CO2(0.25mm),RF(0.07mm)
      Cooling Method Water Cool for Glass Tube, Air Cool for RF Tube
      Max Acceleration 3G (29,430mm/s²)
      Max Speeds 1200mm/s
      Positioning Accuracy <=0.01mm
      Z-depth 230mm
      3D Photorealistic Engraving(RF) Upgradable
      FumeGuard™
      XFocus™
      OneTouch+™ Control Panel
      WiFi Connectivity
      Red Dot Positioning
      Open Door Protection
      Air Assist Intake
      Honeycomb Table
      Open cover protection
      Hassle-Free Alignment
      High-Precision 5M Camera
      Pass-Through 38.1mm


      Frequently Asked Questions About OneLaser HYDRA Series Cabinet Dual-Laser System

      What types of lasers are included in the HYDRA 7 system?

      The HYDRA 7 integrates an 80W DC glass CO2 laser tube and a 38W RF metal CO2 laser tube. This dual-laser configuration allows users to select the appropriate laser type based on the material and desired engraving or cutting outcome.

      How does the adjustable airflow benefit the engraving process?

      The adjustable airflow feature minimizes smoke and burn marks during engraving and cutting. By controlling the airflow, users can achieve cleaner and sharper cuts, enhancing both safety and material versatility.

      What is the QuickSwitch™ feature?

      QuickSwitch™ allows users to effortlessly change focus lenses without the need for tools. This design simplifies the process of adjusting the laser's focus, making it accessible and efficient for various tasks.

      What safety features are incorporated into the HYDRA 7?

      The HYDRA 7 includes several safety features:

      1. Sealed Enclosure: Ensures that the laser operates only when the lids are securely closed, reducing risk during operation.
      2. FumeGuard™: An industrial-grade system that controls harmful fumes, protecting users and the environment.

      These features prioritize user safety during machine operation.

      What materials can the HYDRA 7 process?

      The HYDRA 7 is capable of engraving and cutting a wide range of materials, including:
      Wood, Acrylic, Plastic, Glass, Leather, Paper, Rubber, Certain coated metals

      This versatility makes it suitable for various applications, from signage to decorative engraving.

      Is there a cooling system available for the HYDRA 7?

      Yes, an industrial chiller is available for the HYDRA series. It provides 1400W cooling capacity with precise ±0.3°C temperature control, supporting up to a 150W or dual 100W CO2 laser tubes. This ensures optimal performance and longevity of the laser components.

      How does the HYDRA 7 compare to the X Series?

      The HYDRA 7 offers a dual-laser system with higher power options and larger bed sizes compared to the X Series. It's designed for users requiring enhanced versatility and capacity for larger projects. The X Series, while also high-performing, is more suited for smaller-scale applications. 

      OneLaser HYDRA 7 CO2 Cabinet Dual-Laser System Specifications:

      OneLaser HYDRA 7 CO2  OneLaser HYDRA 7 CO2 Product Specifications
      Product Information Laser Module Output Power: 80W
      Max Speed: 1200mm/s
      Work Area

      Max working area: 700 x 500 mm (27.5 x 19.6 inch)
      Max height: 230 mm (9 inch)

      Software and Connection Operating Systems: Windows / macOS
      Control Software: Lightburn / RDWorks / LaserMaker
      Supported File Type:  JAI / PDF / SC / DXF / HPGL / PLT / RD / SCPRO2 / SVG / LBRN / BMP / JPG / JPEG / PNG / GIF / TIF / TIFF / TGA
      Connection / Transmission: USB / microSD card

      OneLaser HYDRA 7 CO2 Cabinet Dual-Laser System Warranty Details:

      • OneLaser HYDRA 7 CO2 comes with a 3-year warranty on the laser engraving machine (excluding consumables / shipping).
      • 100% money back guarantee (minus shipping and handling costs) if you return your unit in like-new condition within 30 days of the ship date.
      • Dedicated, local US-based support for quick answers to questions.

      OneLaser HYDRA 7 CO2 Cabinet Dual-Laser Product Manuals:

      Click the links below to download product manuals for the OneLaser HYDRA 7 CO2 Cabinet Dual-Laser.

      OneLaser HYDRA 7 CO2 Cabinet Dual-Laser Product Manual Downloads: 

      OneLaser HYDRA 7 CO2 Cabinet Dual-Laser Product Manual Download
      OneLaser HYDRA 7 CO2 Cabinet Dual-Laser System User Product Manual

       

      We offer FREE Shipping* throughout the 48 contiguous United States! Yes, no hidden costs at checkout! 

      *This is with the exception of the following brands of products at the moment, on which we DO have to charge shipping: 

      • OneLaser X Series Laser Engravers
      • OneLaser Hydra Series Laser Engravers
      • PiBurn Laser Rotary Accessories

      Summary

      • Order cutoff: 5pm PST
      • Order handling: 1-3 days
      • Order transit: 3-7 days
      • Free shipping to the contiguous United States

      Order Confirmation & Dispatch
      As soon as you place an order with us you'll receive an order confirmation email, and we'll get working to have your order dispatched as soon as we can.

      Typically, we'll dispatch your order within 1 business day, however this can vary depending on the product and our warehouses, so please allow up to 3 business days.

      Once your order has dispatched from our warehouse, you'll receive shipping confirmation within 24 hours of your order leaving our warehouse.

      General Delivery Timeframes
      Delivery timeframes will vary dependent on your location and the items you've ordered.

      In general, these are the delivery timeframes you can expect:

      • 1-7 Business Days - Delivery within the contiguous United States 

      The above is intended to be used as a guide, and may not apply in all cases. Some products may have specific 'Delivery Timeframe' information, which can be found on its own tab, or on the main 'Description' tab of the product.

      Home Delivery (Bulky Items)

      • This service is generally for products over 40kg in weight, as it is a requirement for these products to be palletised for delivery.
      • This service utilises power tailgates with two-man crews or crane trucks when required and this is included in the quoted price.
      • The receiver will be contacted prior to delivery to arrange a suitable delivery date and time. Deliveries are scheduled for either an AM or PM slot on any given day.
      • Delivery is to front car port, driveway, doorstep or wherever practical depending upon site access. Drivers are not permitted to move item(s) within the residence or around the property due to OHS reasons.
      • This service assumes reasonable and safe access to the site is available. Overhanging trees, steep driveways, unsealed driveways, narrow driveways or streets or an unforeseen obstruction may deem the delivery unavailable.
      • If your delivery address is in a regional or remote location, we recommend shipping to the nearest depot as the most affordable option.

      Other Terms & Conditions

      If you happen to miss the delivery, you will be required to pick up your item(s) from the freight company's depot. Re-delivery can be arranged to your home, however this will incur extra costs.

      We can't advise on the exact time and day the delivery will occur as this is not within our control, however you will be emailed the tracking details where you will be able to contact the freight company for more accurate timeframes.

      It is your responsibility to advise us if:

      • someone will be available to sign for delivery.
      • there's somewhere safe the item can be left if no one will be home.
      • if the address is a business address, as we will require the business hours of the business and name of the building.
      • you notice any damage. If so, you should make note of it when signing for delivery or do not agree to accept the delivery. If you do accept delivery you are required to immediately take photos using your smart phone or camera of the damaged packaging or products inside the packaging. If your item(s) do arrived damaged please send photos to support@themakerschest.com, then visit our returns page and lodge your return claim online.

      We get it. You've got a lot of choice when it comes to online retailers. Here's why we think you should shop with us at The Maker's Chest.

      You get valuable bonuses with every purchase of a laser engraving machine that will add value to your entire business.

      We offer a Lowest Price Guarantee. What does that mean? It means you are getting the lowest prices! If you find a lower price, call us!

      ✅ We offer FREE shipping* to the 48 contiguous United States and we've got a 30-day No Stress Returns Policy. We know that sometimes we change our minds, so our policy takes the stress out of your purchase.

      We offer local, US-based support that is available to guide you through your purchasing decisions. And we don't forget about you after that either! 

      We're a family owned, small business. Our business is a reflection of ourselves, driven by strong values and a desire to do good for others.

      We provide round the clock customer support. Even if we're not manning the phones late at night, you can reach out to us via email or chat on the website. Our official business hours are Monday - Friday, 9am - 5pm, but outside of these hours we're still here, and we'll get back to you as soon as we can!

      Remember, we're always here to help, so give us a call on +1 833-962-5377, email us at support@themakerschest.com, or chat with us using the chat bubble in the bottom right corner of your screen.

      Proud Laser Engraving Suppliers To Major Companies

      University of Wisconsin Madison Laser Cutter Customer
      City of Pembroke Pines Laser Cutter Customer
      Aerospace customer logo
      Shadow Systems laser customer
      Frostwork Laser Engraving Customer

      Pre-Sale Notice / Delivery Time: Hydra 7 and Hydra 9 have a 50 working days pre-sale delivery time while Hydra 13 has 80 working days and Hydra 16 has 70 working days delivery time frame.

      Go big or go home with the OneLaser HYDRA 7 CO2 Cabinet Dual Laser System.

      Experience cutting-edge laser technology with the OneLaser HYDRA 7, a dual-laser system combining an 80W DC glass tube and a 38W RF metal tube for unparalleled engraving and cutting precision. 

      OneLaser HYDRA 7 CO2 Cabinet Dual Laser System Metrics 1OneLaser HYDRA 7 CO2 Cabinet Dual Laser System Metrics 2

      Compatible Materials:

      Compatible Laser Engraving Materials Wood

      Wood

      Compatible Laser Engraving Materials Plywood

      MDF / Plywood

      Compatible Laser Engraving Materials Leather

      Leather

      Compatible Laser Engraving Materials Plastics

      Dark Plastics

      Compatible Laser Engraving Materials Fabric

      Fabric

      Compatible Laser Engraving Materials Stone

      Stone

      Prepare to be amazed by the OneLaser HYDRA 7 CO2 Cabinet Dual Laser System. This high-performance machine is the ultimate tool for creative professionals who demand the best. With an industry-leading 38.1mm pass-through door, the HYDRA 7 can handle oversized materials with ease, empowering you to create without constraints.

      • Adjustable airflow for cleaner, sharper cuts and maximized laser efficiency
      • QuickSwitch™ lens system for fast, tool-free adjustments
      • 4 bed sizes to accommodate every project, from 700mm x 500mm to 1600mm x 1000mm
      • Panoramic visibility for seamless monitoring of your creative process
      • True 3G acceleration up to 29,430mm/s² for unparalleled engraving speed

      The OneLaser HYDRA 7 delivers the finest carvings with intricate 2000 DPI detail, ensuring each cut is a masterpiece of delicate craftsmanship. Unlock your full creative potential and take your productivity to new heights with this precision-engineered marvel.

      OneLaser HYDRA Series Cabinet Dual-Laser System Profile

      Dual-Laser Power for Maximum Versatility

      Harness the combined power of an 80W DC glass tube and a 38W RF metal tube, offering the best of both worlds. The RF metal tube ensures ultra-fine engraving with 3D photorealistic precision up to 2000 DPI, while the glass tube delivers deep, high-speed cuts. Whether working with wood, acrylic, leather, or other materials, this hybrid system provides unmatched flexibility and accuracy.

      OneLaser HYDRA Series Cabinet Dual-Laser System Features

      Precision Meets Speed – True 3G Acceleration

      Boost productivity with high-speed engraving and cutting, reaching speeds of up to 1200mm/s with True 3G acceleration (29,430mm/s²). The XFocus™ motorized laser head ensures automatic adjustments, eliminating manual focus errors and streamlining your workflow for effortless precision.

      OneLaser HYDRA Series Cabinet Dual-Laser System Top


      Seamless Workflow with Advanced Features

      The QuickSwitch™ lens system allows tool-free focus lens changes, making adjustments fast and effortless. Integrated WiFi connectivity enables remote operation, while the high-precision 5M camera provides real-time monitoring and contour alignment for exact positioning. With Lightburn and RDWorks compatibility, your design possibilities are limitless.

      OneLaser HYDRA Series Cabinet Dual-Laser System Sample


          Designed for Large-Scale Creations

          No project is too big with the industry-leading 38.1mm pass-through door design, allowing oversized materials to fit seamlessly. Choose from four spacious bed sizes—ranging from 700mm x 500mm to 1600mm x 1000mm—to match your creative ambitions. Deep-locking pins keep the honeycomb plate securely in place, ensuring stability and precision throughout every cut and engrave.

          OneLaser HYDRA Series Cabinet Dual-Laser System Software


          Safety & Efficiency at Its Core

          The FumeGuard™ filtration system actively controls harmful fumes, protecting your workspace, home, and loved ones. The adjustable airflow system eliminates burn marks for cleaner, sharper cuts, while the built-in leveling gauge ensures perfect laser alignment every time. Plus, with the sealed safety design, the laser will not operate unless all covers are properly closed, providing complete peace of mind.

          Specifications and Features


          Model Hydra 7
          Workspace Area 700 x 500mm
          Machine Weight 175kg
          Machine Dimensions(L×W×H) 1300*1045*1035mm
          Exhaust Diameter 150mm
          Max Hold Weight 20kg
          Laser Source(Glass Tube) 80W
          Dual Source Add-On(RF Tube) 38W/75W
          Laser Dot Size CO2(0.25mm),RF(0.07mm)
          Cooling Method Water Cool for Glass Tube, Air Cool for RF Tube
          Max Acceleration 3G (29,430mm/s²)
          Max Speeds 1200mm/s
          Positioning Accuracy <=0.01mm
          Z-depth 230mm
          3D Photorealistic Engraving(RF) Upgradable
          FumeGuard™
          XFocus™
          OneTouch+™ Control Panel
          WiFi Connectivity
          Red Dot Positioning
          Open Door Protection
          Air Assist Intake
          Honeycomb Table
          Open cover protection
          Hassle-Free Alignment
          High-Precision 5M Camera
          Pass-Through 38.1mm


          Frequently Asked Questions About OneLaser HYDRA Series Cabinet Dual-Laser System

          What types of lasers are included in the HYDRA 7 system?

          The HYDRA 7 integrates an 80W DC glass CO2 laser tube and a 38W RF metal CO2 laser tube. This dual-laser configuration allows users to select the appropriate laser type based on the material and desired engraving or cutting outcome.

          How does the adjustable airflow benefit the engraving process?

          The adjustable airflow feature minimizes smoke and burn marks during engraving and cutting. By controlling the airflow, users can achieve cleaner and sharper cuts, enhancing both safety and material versatility.

          What is the QuickSwitch™ feature?

          QuickSwitch™ allows users to effortlessly change focus lenses without the need for tools. This design simplifies the process of adjusting the laser's focus, making it accessible and efficient for various tasks.

          What safety features are incorporated into the HYDRA 7?

          The HYDRA 7 includes several safety features:

          1. Sealed Enclosure: Ensures that the laser operates only when the lids are securely closed, reducing risk during operation.
          2. FumeGuard™: An industrial-grade system that controls harmful fumes, protecting users and the environment.

          These features prioritize user safety during machine operation.

          What materials can the HYDRA 7 process?

          The HYDRA 7 is capable of engraving and cutting a wide range of materials, including:
          Wood, Acrylic, Plastic, Glass, Leather, Paper, Rubber, Certain coated metals

          This versatility makes it suitable for various applications, from signage to decorative engraving.

          Is there a cooling system available for the HYDRA 7?

          Yes, an industrial chiller is available for the HYDRA series. It provides 1400W cooling capacity with precise ±0.3°C temperature control, supporting up to a 150W or dual 100W CO2 laser tubes. This ensures optimal performance and longevity of the laser components.

          How does the HYDRA 7 compare to the X Series?

          The HYDRA 7 offers a dual-laser system with higher power options and larger bed sizes compared to the X Series. It's designed for users requiring enhanced versatility and capacity for larger projects. The X Series, while also high-performing, is more suited for smaller-scale applications. 

          OneLaser HYDRA 7 CO2 Cabinet Dual-Laser System Specifications:

          OneLaser HYDRA 7 CO2  OneLaser HYDRA 7 CO2 Product Specifications
          Product Information Laser Module Output Power: 80W
          Max Speed: 1200mm/s
          Work Area

          Max working area: 700 x 500 mm (27.5 x 19.6 inch)
          Max height: 230 mm (9 inch)

          Software and Connection Operating Systems: Windows / macOS
          Control Software: Lightburn / RDWorks / LaserMaker
          Supported File Type:  JAI / PDF / SC / DXF / HPGL / PLT / RD / SCPRO2 / SVG / LBRN / BMP / JPG / JPEG / PNG / GIF / TIF / TIFF / TGA
          Connection / Transmission: USB / microSD card

          OneLaser HYDRA 7 CO2 Cabinet Dual-Laser System Warranty Details:

          • OneLaser HYDRA 7 CO2 comes with a 3-year warranty on the laser engraving machine (excluding consumables / shipping).
          • 100% money back guarantee (minus shipping and handling costs) if you return your unit in like-new condition within 30 days of the ship date.
          • Dedicated, local US-based support for quick answers to questions.

          OneLaser HYDRA 7 CO2 Cabinet Dual-Laser Product Manuals:

          Click the links below to download product manuals for the OneLaser HYDRA 7 CO2 Cabinet Dual-Laser.

          OneLaser HYDRA 7 CO2 Cabinet Dual-Laser Product Manual Downloads: 

          OneLaser HYDRA 7 CO2 Cabinet Dual-Laser Product Manual Download
          OneLaser HYDRA 7 CO2 Cabinet Dual-Laser System User Product Manual

           

          We offer FREE Shipping* throughout the 48 contiguous United States! Yes, no hidden costs at checkout! 

          *This is with the exception of the following brands of products at the moment, on which we DO have to charge shipping: 

          • OneLaser X Series Laser Engravers
          • OneLaser Hydra Series Laser Engravers
          • PiBurn Laser Rotary Accessories

          Summary

          • Order cutoff: 5pm PST
          • Order handling: 1-3 days
          • Order transit: 3-7 days
          • Free shipping to the contiguous United States

          Order Confirmation & Dispatch
          As soon as you place an order with us you'll receive an order confirmation email, and we'll get working to have your order dispatched as soon as we can.

          Typically, we'll dispatch your order within 1 business day, however this can vary depending on the product and our warehouses, so please allow up to 3 business days.

          Once your order has dispatched from our warehouse, you'll receive shipping confirmation within 24 hours of your order leaving our warehouse.

          General Delivery Timeframes
          Delivery timeframes will vary dependent on your location and the items you've ordered.

          In general, these are the delivery timeframes you can expect:

          • 1-7 Business Days - Delivery within the contiguous United States 

          The above is intended to be used as a guide, and may not apply in all cases. Some products may have specific 'Delivery Timeframe' information, which can be found on its own tab, or on the main 'Description' tab of the product.

          Home Delivery (Bulky Items)

          • This service is generally for products over 40kg in weight, as it is a requirement for these products to be palletised for delivery.
          • This service utilises power tailgates with two-man crews or crane trucks when required and this is included in the quoted price.
          • The receiver will be contacted prior to delivery to arrange a suitable delivery date and time. Deliveries are scheduled for either an AM or PM slot on any given day.
          • Delivery is to front car port, driveway, doorstep or wherever practical depending upon site access. Drivers are not permitted to move item(s) within the residence or around the property due to OHS reasons.
          • This service assumes reasonable and safe access to the site is available. Overhanging trees, steep driveways, unsealed driveways, narrow driveways or streets or an unforeseen obstruction may deem the delivery unavailable.
          • If your delivery address is in a regional or remote location, we recommend shipping to the nearest depot as the most affordable option.

          Other Terms & Conditions

          If you happen to miss the delivery, you will be required to pick up your item(s) from the freight company's depot. Re-delivery can be arranged to your home, however this will incur extra costs.

          We can't advise on the exact time and day the delivery will occur as this is not within our control, however you will be emailed the tracking details where you will be able to contact the freight company for more accurate timeframes.

          It is your responsibility to advise us if:

          • someone will be available to sign for delivery.
          • there's somewhere safe the item can be left if no one will be home.
          • if the address is a business address, as we will require the business hours of the business and name of the building.
          • you notice any damage. If so, you should make note of it when signing for delivery or do not agree to accept the delivery. If you do accept delivery you are required to immediately take photos using your smart phone or camera of the damaged packaging or products inside the packaging. If your item(s) do arrived damaged please send photos to support@themakerschest.com, then visit our returns page and lodge your return claim online.

          We get it. You've got a lot of choice when it comes to online retailers. Here's why we think you should shop with us at The Maker's Chest.

          You get valuable bonuses with every purchase of a laser engraving machine that will add value to your entire business.

          We offer a Lowest Price Guarantee. What does that mean? It means you are getting the lowest prices! If you find a lower price, call us!

          ✅ We offer FREE shipping* to the 48 contiguous United States and we've got a 30-day No Stress Returns Policy. We know that sometimes we change our minds, so our policy takes the stress out of your purchase.

          We offer local, US-based support that is available to guide you through your purchasing decisions. And we don't forget about you after that either! 

          We're a family owned, small business. Our business is a reflection of ourselves, driven by strong values and a desire to do good for others.

          We provide round the clock customer support. Even if we're not manning the phones late at night, you can reach out to us via email or chat on the website. Our official business hours are Monday - Friday, 9am - 5pm, but outside of these hours we're still here, and we'll get back to you as soon as we can!

          Remember, we're always here to help, so give us a call on +1 833-962-5377, email us at support@themakerschest.com, or chat with us using the chat bubble in the bottom right corner of your screen.